Wonderchef Home Appliances Complaints & Reviews

The small GRINDER is NOT GRINDING PROPERLY and needs IMMEDIATE repair.

If you can not repair it PLEASE replace it
With New one.

The small GRINDER is down since 5th October 2021 .
I have already given to you all the information
asked by you.

SO IMMEDIATE ACTION is needed from your side. If further any information is required from me please LET me KNOW

THANKS.

The plastic part of the grinder is broken

We have got a 3 burner cook top and its glass has been broken and we are complaing it from past 2 to 3 days but the service is absolutely pathetic Wonderchef manufacturers the very poor quality products

Small grinder is not grinding properly.
And needs repair. Please let me know where is your service centre in nashik

Paid for a Wonderchef Immersion Blender (MRP 2000) which packed in when in warrranty. The company said they would replace the product and asked me to choose a replacement product online which was not happening. I choose the Regalia Coffee maker which was priced at 2669.The customer rep Mr Shershah sent me the account details to pay the balance 669 amount on the 8th September, 2021 which i did the same day. I asked him to confirm the payment but he said he will check and revert. I called the next day again and he confirmed they received the payment. When I asked him for a tracking document he sends this number to me on the 16th Sept No:[protected] i asked for the courier link no response. He just said Maam the product has been dispatched you will receive in a few days. When i called after a few days and inquired that i have no tracking number or product delivered - he said the product did not get dispatched - there was some system error. And promised to send it - when i asked for the dispatch details he said he would call back and give me the details as it was taking time on the system. I called back again today and he finally said they have sent the parcel with Pickrr.com and the tracking id is[protected]. When i logged in on Pickrr - there is no tracking id showing.
Account Details:-
Company Name: Treasure Retail Pvt Ltd,
Bank : HDFC Bank Ltd, Powai Branch, Mumbai 400076
Current A/c No: [protected]
IFSC / RTGS / NEFT Code: HDFC0000239

Hai,
In the month of August I had complain regarding mixer blender not working by calling customer care, there was no response I even dropped mails regarding this and for surprisingly my complaint was automatically cancelled by the great team wonderchef. I re-registrated, again it's the same assurance given by team tht it will be resolved.

Wonderchef team is such a irresponsible team work, it's just going out of my nuts.

Could this complaint team resolve this issue?

Regards
Sandya
[protected]@gmail.com

Issue with the mixer bought on 13 aug 2021

Hello Team,
Ref sub this is in ref to hand blender Ultima Plus Hand Blender-300W . Model Code - WCHBRO1UPHB312 and Serial Number- 2211120HBR[protected], Which I had chosen as a gift for taking 2 yrs of subscription of HT ( Hindustan Times ) news paper and was delivered in April 2021. I was working fine till now but it its handle got broken. I mean the rubber joint between the handle and the blender tail ( where the lock is there ) . Pls replace this as this is in warranty.

The Coating of the kadai started to peel off within 6 months o[censored]sage even after taking all the recommended product care.
Contacted their customer care and following up since June without any proper response. They don't even have a toll free customer care number and give false hope and simply ask you to write an email. There will be no proper response on the email too. I haven't got a resolution since 4 months.

I had purchased wonderchef nutriblend ckm two years back..very poor buildind quality..broke the upper plastic covering.. ordering same parts for last 3 months no customer support.customer care is providing cust seevice number and they are stating to contact customer service vice versa total chaos.this company need to be shut down

I purchased Wonderchef Nutri-blend from Amazon and it stopped working after just one week.

I raised complaint, their service exec. came and said it can't be repaired and can only be replaced.

After sending photos of the damaged products, countless emails and waiting for past 3 months patiently, I have not received a replaced product nor did they fix anything issue or neither did they refund my money.

They are simply sitting scamming other people just like they did with me.
I need my money back.

The dough maker works manually however it is very difficult to use and does not work properly. It can be also used to cut vegetables etc. however it does not work properly at all and wastes a lot of time without any outcome.

The bushing of the wet grinder is damaged so it is to be replaced

I bought the chimney but don't work the high voltage my mobile number [protected]/[protected] billed to Rupesh Krishna date of bought 28/08/2020

I had purchased mixer grinder from dmart online door delivery in the month of April'21

The day product was delivered, I realized the mixer was a faulty and immediately I had raised a complaint.. however due to lock down I was informed that an engineer would visit post lockdown release. It has been 5 months and I have made reminder call on 11th August'21. So far no one has visited and I am left with a faulty machine.

Kindly prioritize replacement ASAP.

Regards,
Manoj
[protected]

I bought wonderchef product in the month of April and now it has stopped working . I raised my first complaint on 6th July . I am not getting any calls from customer care regarding this .they are just sending mails that to with repeated reminders .

The worst service provided, I ordered Nutri Blender from Amazon and on the 3rd day o[censored]sing the product there was fault in it and I raised a complaint 22June. I have followed up 3 times and every time I got only false promises that the service technician will connect but till date that has not happened.
Wonderchef the worst company and horrible product experience.

I purchased above said product vide Invoice No.IN-SDEE-1436 dated[protected], very much disappointed with its performance just after two months of purchase it started giving problems. Since the purchase, it went under repair for 4-5 times.
This time it is Extreme, it stopped working on[protected] I complained regarding this and the Technician came from HACC AGENCY A-1/40 SECTOR-04 ROHINI DELHI-110085 vide call no. DL[protected] dated[protected], checked up the mixie & said its motor is not working it has to be changed & he took the mixie along with him.On[protected]they delivered the mixie when we checked up the mixie was NOT WORKING, I don't understand what type of repair was carried out, I doubt whether the motor was replaced or not.I did not receive the mixie again he took it back and there was no communication from the service provider, I called them on[protected] they said MOTOR PLATE kharab hai order kar di hai apko wait karna padega this is the reply I got on[protected]. Even I spoken to Mr.Mishra the owner of Service provider company & He promised to call me back after 10- 15 minutes after understanding the complete issue, but till today I have not received any call from him and he is not picking up my phone.
On[protected] again they brought the mixie to my place saying that now Motor & Motor plate is changed, but to my astonishment again the damn thing was not working, the Technician said adjust kar ke chala lijiye. This is what you guys are providing services to your Valuable customers Or Customer is = KASHTON ME MAR.
It is going to be ONE month I am suffering a lot of mental agonies.Please look into the matter ASAP & please do not compell to lose my temper and take some serious step.
Looking for a positive reply from your end & with NEW NUTRI BLEND.
Thanks

I have placed an order for 3 Regalia Plus bread maker vide order number
WDCN328419 on 13th July 2021 and paid an amount of Rs 17847. Despite repeated calls on customer care number and emails to [protected]@wonderchef.in, they are not responding or refunding my amount as they haven't fulfilled my order. The customer care executives always assure of a call back without any follow up. Now after repeated attempts I'm fed up and want my money back with damages.

It's like china made molded toy, use and throw product, no service, no spare, no resolution from customer care. Worst product ever purchased and used. It's full of advertisement cheating product