Woodland Complaints & Reviews

Dear Sir/Madam,

I have received my sandal on[protected]. I tried to contact customer care. I have not received any response for my emails. I am unable to use the sandal due to irregular size and worried about the same.

Kindly request you to resolve soon.

Thanks.

I received my ordered item yesterday but its loose for me. As per the terms mentioned, one needs to send email to [protected]@woodlandworldwide.com within 48 hours which I did. I haven't received any response despite chasing twice. I want to return the product and get the refund.

I had ordered woodland shoes online wanted to return the shoes but there is no response on email inspite of sending many mails .i have been calling the customer service but there no response .IIt is really unfortunate that such a big brand name but so many issues on returning the product .
There quality of shoes have considerably gone down, that is the reason they are not responding. never expected such a issue will there on ordering online from there website.
Order no OR 2512523.The least i expect is a prompt reply and resolution of my complaint from such big brand.

With reference to the avove subject, i hereby inform your good office that, yesterday i.e., 15.08.2022 i have purchased 1 pair of woodland sandals FWR MEN SANDAL GD, 2674117, CDT BLU, 41 amounting of Rs 2577/- from basaweshwaranagar, shop#566, 1st cross, 4th block, 3rdvstage basaweshwaranagar bangalore, and when i wore and walk few steps in home i found that sandals have defects in sole. i.e., improper size of soles 1 sandal sole is more hieight when compared to another sole and same was informed to seller..
Further, store keeper behaved rudely and not ready to accept the fault and he is telling that defect is companys fault.. So am here request you to interfere in this issue and solve asap..

Regards and thanks...

Dear Woodland team,
This is regarding my recent purchase from your online store(15th Aug 2022). After I proceeded for the payment through UPI mode, The money got deducted from my bank, the payment window just showed processing then automatically exited and no order was placed. I received an email regarding my payment failure.

But yesterday (15th August 2022), I again received an email that the payment I made on 15th and which was failed, was successful from cc Avenue Portal at woodlands . There is still no confirmation about my order in the mail.

Kindly look into this and revert asap.

My order id written in that mail is 2523017 but on your website i cannot find that.

It's been nearly a month since my return order for Order ID: OR-2495975 was picked up. The refund has not been processed and there is no reply to emails. No one responds to the irritating customer care number either.

I want my refund processed immediately or else I'll be forced to pursue a legal recourse. This is ridiculous and one of the worst customer service experiences I've ever had.

GIVE ME MY REFUND!

My woodland shoe second time use only and shoe s sole remove automatically totally grip remove i m going to previous retailers but shop was close not responding so i m contact to us please help and resolve my issue
Name - Vijay Kawale
Mail id - [protected]@gmail.com
Mo no. - [protected]

I have ordered a shoe from Woodland official website on 8th Aug and after that it shows that processed and ready to ship. While Iam checking Woodland site it shows that no orders and I couldn't track my order also. Could you please let me know the update? What can I do ?

I have woodland shoe of which lace hook is broken and i want that hook.
I searched in many stores in Pune but did not got it.
it should have been available in woodland store but its not there.
If hook is not available in woodland store then do not sell the shoe with hooks.
Help me in getting the hook.
Its been more than 2 years, I am still searching for it.

I Bought shoes from woodland estore on 04th aug Order No. = OR- 2513310. They got delivered on 07th aug itself but size was bigger so I requested for replacement in just 24 hours after receiving the shoes.
Since then those are kept with me in Complete Original Packaging.
It's been 6 days since then.
Pickup for my order is still not attempted yet and nobody has contacted either.
Also on www.woodlandworldwide.com this order status is not updated even when I have already received these shoes on 7th aug 2022.
I am a regular customer of Wood Store but this is the first time I tried your online store and I am struggling so much just for a size change.
No one picks call on there customer care number .i.e.[protected] even after waiting for hours on the line.
I tried connecting on email as well but they reply with a copy-paste sorry messages without any solution to my problem.
Please help me to somehow connect to woodland so that this matter can be solved.
MY ORDER NO. = OR-2513310

I Bought shoes from woodland estore on 04th aug. They got delivered on 07th aug itself but size was bigger so I requested for replacement in just 24 hours after receiving the shoes.
Since then those are kept with me in Complete Original Packaging.
It's been 6 days since then.
Pickup for my order is still not attempted yet and nobody has contacted either.
Also on www.woodlandworldwide.com this order status is not updated even when I have already received these shoes on 7th aug 2022.
I am a regular customer of Wood Store but this is the first time I tried your online store and I am struggling so much just for a size change.
No one picks call on there customer care number [protected] even after waiting for hours on the line.
I tried connecting on email as well but they reply with a copy-paste sorry messages without any solution to my problem.
Please help me to somehow connect to woodland so that this matter can be solved

Bought shoes from woodland estore on 4th aug. They got delivered on 27th aug itself but size was bigger so I requested for replacement in just 24 hours after receiving the shoes.
Since then those are kept with me in Complete Original Packaging.
It's been 6 days since then.
Pickup for my order is still not attempted yet and nobody has contacted either.
Also on www.woodlandworldwide.com this order status is not updated even when I have already received these shoes on 7th aug 2022.
I am a regular customer of Wood Store but this is the first time I tried your online store and I am struggling so much just for a size change.
No one picks call on there customer care number .i.e.[protected] even after waiting for hours on the line.
I tried connecting on email as well but they reply with a copy-paste sorry messages without any solution to my problem.
Please help me to somehow connect to woodland so that this matter can be solved.

I have received a pair of shoes (Article No. GF2850118) brown colour size 41 vide Invoice No.[protected] dtd. 08.08.2022 against order No. OR[protected] dtd. 06.08.2022.

However this is not a good fit for me. Therefore I want to return the shoes. Kindly make arrangement for the same and early refund.

I have also ordered another shoes from woodland site. Order details ID: OR-2519091 dtd. 10.08.2022 (cash on delivery) FGF0BI029441A003, size 41, BLACK for your ready reference. Kindly adjust the amount through refund or exchange during delivery of new order and make arrangement for return pick up of shoes of earlier order as that was not good fit for myself.
You are kindly requested to resolve the issue and revert back the response at the earliest so that I can exchange the earlier shoes with new one by paying the balance amount only.
Thank You

No response on customer care and email.

My name is GOVIND S KUMAR. I am writing this complaint to let you know about an inconvenience I faced as a customer of your company.

I made an online purchase of Boots- Camel Trekking Shoes ( FGC0C0029751A007, Size - 45) - Order no. OR- 25 07257, from your website (woodlandworldwide.com) on 27 July 2022. I received my order on 3rd August 2022 and upon checking I found that the product is damaged beyond repair. I am entitled to receive the proper replacement but still I cannot avail that option because the shipping details are not updated till now. Tracking order shows that the product is in the 'Ready to Ship' state. I had mailed my grievance letters several times to the following mail IDs - http://estorewoodlandworldwide.com, [protected]@woodlandworldwide.com. Eventhough I received an apology letter from the customer care department on 8 August 2022 regarding the inconvenience caused, no further progress had taken place. I even tried calling toll free number - [protected] as per suggested by the customer care department.

As a customer, I am deeply disappointed by the service offered by a reputed company like yours. Frankly, this is unacceptable and that I now have to take additional time trying to resolve the problem. I am asking for your personal assistance for a quick resolution.

In an effort to assist you, I have enclosed supporting documents, receipts, invoices etc. I would appreciate an appropriate solution for my problem. Kindly note that defective products could mark a dent in the company's reputation and we as customers may never again like to shop with you. I hereby request to please resolve my issue as soon as possible or else I have to stop using your product in an unsatisfactory note.

Yours sincerely
GOVIND S KUMAR

I ordered backpack bag on 06/08/2022 and I had recieved orders conformation message from woodland the amount 2817 was debited through my upi I'd but while I'm tracking that order number in woodland site it's shown as item still not verified like this kindly help me out this issue... My order number 2514878

I placed an order on https://woodlandworldwide.com after I could not find the exact shoe size from offline store. While placing the order I completed my payment through upi. Even after successful payment, It showed payment failed and could not place the order. I could not find my order on the website at that time. So I moved to another offline store and I got the shoe of my foot size.
Later I saw an email from woodland confirming...

I had bought woodland shoes worth about Rs4, 500. However, the shoes sole is torn with a lot of cracks after about 2 years o[censored]se. The shoes were hardly used. I had expected the shoes to last longer, given the brand and price.

Varun Agarwal
[protected]

I have buy a woodland product from Flipkart.My sandal was tore within the 3months. I visit the showroom( EA Chennai) to stitch the tore but they are refused to fix the same.
I was ready to pay to fix the problem but they are simply telling we won't do these kind of services. If you will not do the service why I have to buy a branded products. I am not sure the quality of the product also. Attached the image for your reference and invoice. Kindly do the needful to fix my problem.

I have purchased shoe online ORDER NO: OR-2507681 delivered on 01/08/2022. I have a issue with size tried all return channels for return but no response from woodland. I have send email to [protected]@woodlandworldwide.com but not received any reply. I have also tried calling in toll free number its not working. I am facing problem in return of shoe. looking for help.