Woodland Complaints & Reviews

On 2nd July 2022 I ordered shoes from woodland worldwide website and successfully payed the amount the amount got debited but order did not get placed I received no mail or message for order Id I tried to contact the customer care but no response as well as mailed them but no response. Either I want the order to get placed the amount to get refunded.

Woodland is not picking up costumer care call and not responding to costumer care email...this is the poorest service...and they are denying the fact that they allow easy returns.

I ordered shoes from Woodland site @woodlandworldwide.com and now as I have to return the item they are not picking up my calls and there are no responses on their costumer care email.
The website hence is totally fraud.
And very poor costumer service

Hi Woodlands,

This is my order Order ID: OR-2475559 and its been more than 10 days the product was picked up and no further updates on this.

I keep calling to the customer care and almost waiting for close to 30 min for 3 -4 days and none attended my calls.

I keep mailing to the below email ids,
Estore,
[protected]@woodlandworldwide.com,
Care1

and none bothered to respond for my query. Please refund the amount at the earliest.

I have ordered a pair of shoes from woodlandworldwide.com, the product got delivered but the product is oversized for me and i want to return the product. Inorder to return the product the website should show the return option, but still the status is shipped so that there is no option for return.
There is 48 hour return policy for it. It costed me 2900 INR. Please help me to return and refund the product.

I purchased a ladies sports shoes for my daughter on 15.06.2022 for rupees 3897.00 from Woodland Shop at Vellayambalam Trivandrum. The next day it's loop holes teared. The shop authority replaced one with in few days. The replaced shoe have the same issue. I didn't took the purchased and replaced shoe from the shop. Now I want REFUND because those shoes can not be use for wearing.
Shoes model LDS SHOE S190819LB 1151, BLUE 37
Returned work order Number HO 44 dated 18.06.22

I have purchased a pair of shoes prodoct woodland on 25th Noveber2021 for Rs. 2397/- with the discount of 40% from authorised shawroom at Vadodara Invoice No.202124W019C01578. Shoes are fadedout within six months and another colour appeared on both the shoes which looks very bad. I approached the showroom with the shoes and complained about the condition physically on 26th June 2022 but the salesman at the store were straightaway denied to listen me and said they can't do any thing for the product. the person namely Mr. Vijay at the woodland shawroom at Vadodara Alkapuri said that it was coloured on the shoes . A reputed showroom"s salespersons are not customer friendly and a middleclass person like me are socked of the atitude of sales person of the perticular showroom, I felt that I will never purchase the shoes from woodland nor recommend to anyone for the same as its a waste of money. I had a bad experience of the product as well sales person.

Purchased the item through your online website vide order No OR-2474905
on 14 Jun 2022. Item dispatched by Delhi Meerbagh Branch on 15 Jun 2022. Item dispatched through DTDC courier (Tracking ID D[protected]. Item being shown delivered on 23 Jun 2022 but it has not been received by the receiver as yet. No contact/ phone call has been made to the receiver.

Request reconcile

My contact No [protected]

Regards
Varun Bhartiya

I have ordered Woodland casual shoes from Flipkart on May 12 2022. It got damaged within 1 month. I need a proper solution for this.

I've ordered my woodland creek camel boot from woodlandworldwide.com on 18.06.22 and payment is also done through ccavenue but till now my order is still not verified. Is the official website of woodland a fraud or what. I have sent emails and tried called the customer care and there were no responses. I want to know the status of my order. Please help me with this.

Hi,
My name is vicky darta, I purchased woodland shoes on dated 07 / May / 2022 from your store at panchkula sector 09.
My shoes stitches got ripped within 10 days of wearing it. After that I returned the shoe to shop at sector 09 panchkula on dated 02/jun / 2022.
Since then I am continuously following up with shopkeeper, but they are not responding to calls. Moreover they are saying this is not in our control. Thay can't help me. Response from shopkeeper is really unprofessional.
I am really frustrated and Harassed with this kind of response.
I have to travel all the way from dehradun to panchkula just to get an update about my shoe replacement.
Kindly replace my shoe or return my money back. Almost 20 days have past since I returned shoe to store. But no response from there side.
Hope you will understand my situation and revert to me.
Regards,
Vicky Darta
[protected]

I purchased a shoe for rs.3995 but it was worn out with threads coming out from several places. Since 10 days I have been requesting a return but I have only heard that my product will be picked up but it wasn't. They don't respond to emails or calls. It has been 10 days and such a service from such huge a brand was not expected.

ORDER NO-2421148
ITEM -EXCURSION KHAKI BOOTS
amount 3715 INR
I have placed this order on 28th April with woodland world wide brand company
and returned the product since it was not fitting properly on 2nd May .
till today there is no refund
getting default mail from customer support team for the query, we are fed up now keep chasing on the product
PLEASE DO THE NEEDFUL TO RESOLVE THIS ISSUES

Dear Sir,

I had purchased woodland shoes, bill Invoice no.202209D084C00802, on 7th of June 2022 from Ansal Plaza, Kamma 1, Vaishali, Ghaziabad, Uttar Pradesh 201012, After 3 days when I polished the shoes with woodland polish, its color changed, when I took shoes to the outlet, they misbehaved there. They said that we will not change this. It is your fault, we will not do this, are you not educated.
Today I went again and asked to send shoes back to the company.. After a heated argument they did so.
Sir I think they will not send shoes to the company. Sir my experience as a customer was very bad.
Please either get my shoes replaced or get them fixed and send to me. I don't want to go back to that outlet in Ansal Plaza.

Iam place the order for professional shoes in the woodland online shop
www.woodlandworldwide.com.

Order number - 2474567
order date - 13.06.2022 Time 20:52:20
Net payable - Rs.1497.00

I nned to cancel the order and no need any more online purcahse from woodland brand.

Purchased ladies sandal 40 size online but size is small, please send 41 size black colour or send refund.customer care no is not working.[protected]@woodlandworldwide.com is not responding to our mail, size is not available in nearest store at Solan
My Mob no [protected]

Hello,

I bought loafers couple of days back and when I opened the box at home, I realized it was torn. You can’t imagine the inconvenience it has caused me. I was not aware of such inferior quality by woodland. As a courtesy, I request you to provide me full refund of the amount I paid. Attaching the bill and torn loafers. Agent name who sold me this pair of loafers was Sunil in Crown Interiorz Mall, Faridabad. Bill Number : 202206D038C00867.

Hello, sir I had bought this trousers from Jaipur Mansarovar store in Woodland only two weeks back but I am not satisfied with its quality. Please kindly provide me its refund or another product. This product i used only 10 daysesbut no one helping me.
निक्की चौधरी
[protected]

I have ordered excursion DNAVY shoes from your official website with the name vijay kumar ramchandani registered email id [protected]@gmail.com. My shoes got delievered on 3rd june 2022 order ID - OR[protected] Size - 44). After trying i need size 43 but website still showing that product has not been delivered so i cant raise a exchange or return request from your website. I want exchange of this same article and color with a lower size.

Kindly process the same as soon as possible.

I have placed an order (OR[protected]
Woodland RUST BROWN sneakers through www.woodlandworldwide.com on 14th May 2022. I have received an old white shoe with cracked skin on 16th May 2022. I have reached out to woodland customer care by email([protected]@woodlandworldwide.com, [protected]@woodlandworldwide.com), customer care number[protected] and on twitter. They gave generic responses first and now are completely ignoring me. The issue is still not resolved as of 6th June 2022 and have been very patient with them.