Woodland Complaints & Reviews

I have ordered Woodland casual shoes from Flipkart on May 12 2022. It got damaged within 1 month. I need a proper solution for this.

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I've ordered my woodland creek camel boot from woodlandworldwide.com on 18.06.22 and payment is also done through ccavenue but till now my order is still not verified. Is the official website of woodland a fraud or what. I have sent emails and tried called the customer care and there were no responses. I want to know the status of my order. Please help me with this.

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Jun 20, 2022

Updated by Badonbok Please tell me the solution to this.

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Address: Panchkula

Hi,
My name is vicky darta, I purchased woodland shoes on dated 07 / May / 2022 from your store at panchkula sector 09.
My shoes stitches got ripped within 10 days of wearing it. After that I returned the shoe to shop at sector 09 panchkula on dated 02/jun / 2022.
Since then I am continuously following up with shopkeeper, but they are not responding to calls. Moreover they are saying this is not in our control. Thay can't help me. Response from shopkeeper is really unprofessional.
I am really frustrated and Harassed with this kind of response.
I have to travel all the way from dehradun to panchkula just to get an update about my shoe replacement.
Kindly replace my shoe or return my money back. Almost 20 days have past since I returned shoe to store. But no response from there side.
Hope you will understand my situation and revert to me.
Regards,
Vicky Darta
[protected]

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Address: Aero Club (E059-Woodland Store) Shop number S-223, South City Mall 2nd FLR, Prince Anwar Shah Road Kolkata West Bengal -700068

I purchased a shoe for rs.3995 but it was worn out with threads coming out from several places. Since 10 days I have been requesting a return but I have only heard that my product will be picked up but it wasn't. They don't respond to emails or calls. It has been 10 days and such a service from such huge a brand was not expected.

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Address: WOODLAND MAIL ID :[email protected]

ORDER NO-2421148
ITEM -EXCURSION KHAKI BOOTS
amount 3715 INR
I have placed this order on 28th April with woodland world wide brand company
and returned the product since it was not fitting properly on 2nd May .
till today there is no refund
getting default mail from customer support team for the query, we are fed up now keep chasing on the product
PLEASE DO THE NEEDFUL TO RESOLVE THIS ISSUES

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Farzi mhmd

Jun 28, 2022

Any further updates, i have a complaint with the the website.

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Address: Ansal Plaza, Kamma 1, Vaishali, Ghaziabad, Uttar Pradesh 201012

Dear Sir,

I had purchased woodland shoes, bill Invoice no.202209D084C00802, on 7th of June 2022 from Ansal Plaza, Kamma 1, Vaishali, Ghaziabad, Uttar Pradesh 201012, After 3 days when I polished the shoes with woodland polish, its color changed, when I took shoes to the outlet, they misbehaved there. They said that we will not change this. It is your fault, we will not do this, are you not educated.
Today I went again and asked to send shoes back to the company.. After a heated argument they did so.
Sir I think they will not send shoes to the company. Sir my experience as a customer was very bad.
Please either get my shoes replaced or get them fixed and send to me. I don't want to go back to that outlet in Ansal Plaza.

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Address: 166/44 Vengatrangam pillai street, 2nd floor,Flat B2 Triplicane,chennai - 600005

Iam place the order for professional shoes in the woodland online shop
www.woodlandworldwide.com.

Order number - 2474567
order date - 13.06.2022 Time 20:52:20
Net payable - Rs.1497.00

I nned to cancel the order and no need any more online purcahse from woodland brand.

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Jun 16, 2022

Updated by vinothrvk77 order cancel in woodland web site and woodland team yet not confirm the when my refund payment received to my account

Kindly help in this concern

Jun 21, 2022

Updated by vinothrvk77 Cancelled order refund yet not received
Very worst experience

Jun 22, 2022

Updated by vinothrvk77 Refund payment yet not cleared.
No response from woodlands onine store team

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vinothrvk77

Jun 16, 2022

Order cancel in woodland web site and woodland yet not confirm when my refund we receive to my account .

kindly help in this concern

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Purchased ladies sandal 40 size online but size is small, please send 41 size black colour or send refund.customer care no is not working.[protected]@woodlandworldwide.com is not responding to our mail, size is not available in nearest store at Solan
My Mob no [protected]

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Hello,

I bought loafers couple of days back and when I opened the box at home, I realized it was torn. You can’t imagine the inconvenience it has caused me. I was not aware of such inferior quality by woodland. As a courtesy, I request you to provide me full refund of the amount I paid. Attaching the bill and torn loafers. Agent name who sold me this pair of loafers was Sunil in Crown Interiorz Mall, Faridabad. Bill Number : 202206D038C00867.

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Address: Jaipur

Hello, sir I had bought this trousers from Jaipur Mansarovar store in Woodland only two weeks back but I am not satisfied with its quality. Please kindly provide me its refund or another product. This product i used only 10 daysesbut no one helping me.
निक्की चौधरी
[protected]

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I have ordered excursion DNAVY shoes from your official website with the name vijay kumar ramchandani registered email id [protected]@gmail.com. My shoes got delievered on 3rd june 2022 order ID - OR[protected] Size - 44). After trying i need size 43 but website still showing that product has not been delivered so i cant raise a exchange or return request from your website. I want exchange of this same article and color with a lower size.

Kindly process the same as soon as possible.

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I have placed an order (OR[protected]
Woodland RUST BROWN sneakers through www.woodlandworldwide.com on 14th May 2022. I have received an old white shoe with cracked skin on 16th May 2022. I have reached out to woodland customer care by email([protected]@woodlandworldwide.com, [protected]@woodlandworldwide.com), customer care number[protected] and on twitter. They gave generic responses first and now are completely ignoring me. The issue is still not resolved as of 6th June 2022 and have been very patient with them.

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Vijay Ramchandani

Jun 6, 2022

contact your nearest woodland store

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I bought one of the costliest Woodland shoes available thinking that it would be comfortable and would last a ling time.

I purchased a Woodland camel hiking boots. The soles feel like it is made of wood. It is extremely uncomfortable that you cannot even walk properly in it, let alone hike.

But I still used it, due to the heavy price I paid for it. The outer soles broke after 3 years and I had to stitch it again.

Very horrible experience with woodland. Should have bought any other shoe. Anything would have replaced this crap.

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Address: Valiaparampil house, Bharananganam, Bharananganam

Website: Woodlandworldwide.com

No response from Woodland for shoe return due to size mismatch.
My Order number is OR-2460699.
They are not providing the address to which i should send it back to.

Very poor customer service. NEVER EXPECTED FROM WOODLAND

Regards,
Surabhi Abraham

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Vijay Ramchandani

Jun 6, 2022

Contact your nearest woodland store...i got it replaced

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Address: Valiaparampil house, Bharananganam, Bharananganam

Website: woodlandworldwide.com

I had purchased a woodland shoe online of 3297 Rs/- The size is not fitting, I want a replacement or refund. I 'm contacting woodland for last 2 days not getting a proper response to which address I should send it back to.

Order number is 2460699.
Order Address:
ABY ABRAHAM BITO
C/o Bito Cherian, Rejin Cottage, Panglai
Durbe, Back to Bethany School, Puttur
PUTTUR-574202
KARNATAKA-INDIA

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Jun 02, 2022

Updated by Cashkey subscribed just now There policy is to respond with in 48 hours. I called customer care and also send mail to [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com. estore is asking to contact care and vice versa.. customer care is saying they will respond in 24 hrs every 24hrs. I'm fed-up with woodland and don't know what to do. Plz help

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Vijay Ramchandani

Jun 6, 2022

contact your nearest woodland store they will replace it ...i got it replaced today

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I purchased woodland sandal But the due to mismatch of size.. I requested for replacement.
I sent 4 emails but NO reply on any single email.
Then I called to customer service then they replied to my email saying that they will arrange pick-up.
Now since 4 days ..No pickup done..I again called to customer service.. but this time they have Not even responded..

Good product but worse service..

My order no : 2455821

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Address: Plot no.468,N-3 CIDCO., Opposite ketaki Hospital, Aurangabad, Maharashtra.

I am in need of lace hook as the image is also uploaded kindly provide me the same lace hook shown in the image and also the green lace as it is also got damaged.

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Address: G Block, 11, Captain Vijyant Thapar Marg, Pocket G, Sector 18, Noida, Uttar Pradesh 201301

Website: woodlandworldwide.com

I have ordered 5 shoes from the woodland online website. 2 shoes with 36 size and 3 with 39 sizes. they all are of different sizes. 39 size has three different sizes. In this regard, I tried to call their customer care no [protected] but no response. I have mailed them but they don't respond. Now i want my refund in this matter.

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Address: B4 setu bungalows besides kothari automobiles opp dhananjay towers satellite Ahmedabad

I'm getting no response on email or customer service number for return of shoes i ordered. The shoes are larger for me and also have stains. They are unacceptable. Attaching pictures. I'm leaving the country in a few days and needed new shoes for the same. But no response from your side is making it really frustrating. Take some step immediately. My order number is OR-2461088. Need to return as soon as possible.

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OR-2432982. I have raised request for return.bcoz footwear was small in size. Which was accepted by woodland after seeing pics of footwear. On 5th May 2022 woodland care said, arranged the reverse pickup and we will initiate refund of ₹4995.00.
Today 26th May 2022 but no any courier reverse pickup the product. I have send 20 to 25 mails to [protected]@woodlandworldwide.com but no any proper response and helpline no. Disconnecting the call I just want woodland reverse pickup my product and refund my amount to me at the earliest Or tell me any other option for courier. Customer helpline are for resolving the customer issues not for disconnecting their call.

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Cashkey subscribed just now

from Kottayam, Kerala

Jun 2, 2022

I'm facing the same issue.

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Woodland Complaints & Reviews

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Woodland reviews & complaints page 26

Woodland casual shoes damaged

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Order not verified

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Stitches ripped within 10 days of purchase

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Pair of boots purchased from woodland online are worn out.

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Refund not received even after a month

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Shoes change after polish and Bad and Rude behavior of sales executive.

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Purchase online shoes no response or update ,payment deducted from account

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Online order no OR-2465669

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New Loafers Torn

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Jogger

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I want to exchange shoes

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Wrong order received. Different colour and old cracked

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Woodland Shoe quality

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Poor customer care

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Shoe replacement or refund

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Worst customer service

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Boot lace hook

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Returning the products purchased online from woodland.

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Return of product. No response on email or customer service number

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Reverse pickup not done yet and refund not processed.

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