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Woodland Complaints & Reviews

www.woodlandworldwide.com
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Updated: Aug 31, 2025
Complaints 1895
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397
Unresolved
1498
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Woodland reviews & complaints page 36

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A
Aj Shajahan
Aug 19, 2021
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I placed an order for a jacket and received order confirmation on my mobile Tracking ID: SO-2476744 after full payment. But not getting order status and no one is receiving my call or replying my mail. I got a fear that woodland will loot my money. I need help. Someone should be responsible to treat the customer right. Please verify this non responsive customer support of woodland Phone: [protected] E-mail:[protected]@woodlandworldwide.com
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    J
    Jishnu k
    Aug 15, 2021
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    I had placed an order via online payment and cancelled that order after a few minutes. However, I still have not received a refund for my order. There is no proper reply to mails. Two times I contacted the customer care service they said that amount will be refunded within one or two days but more than 5 days is passed till now I didn't got any refund in my bank account. I done the payment by using UPI.
    Order no : OR-2265395
    Aug 18, 2021
    Complaint marked as Resolved 
    Issue resolved
    Woodland customer support has been notified about the posted complaint.
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    I had placed an order via online payment and cancelled that order after a few minutes. However, I still have not received a refund for my order. There is no proper reply to mails. Two times I contacted the customer care service they said that amount will be refunded within one or two days but more than 2 days is passed till now I didn't got any refund in my bank account. I done the payment by using paytm
    My order number -2362662

    Refund for Cancelled item( online ) - Comment #3941678 - Image #0
    Refund for Cancelled item( online ) - Comment #3941678 - Image #1
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      J
      Jishnu k
      Aug 15, 2021
      Resolved
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      Resolved

      I had placed an order via online payment and cancelled that order after a few minutes. However, I still have not received a refund for my order. There is no proper reply to mails. Two times I contacted the customer care service they said that amount will be refunded within one or two days but more than 5 days is passed till now I didn't got any refund in my bank account. I done the payment by using UPI.
      Order no : OR-2265395
      Aug 18, 2021
      Complaint marked as Resolved 
      Woodland customer support has been notified about the posted complaint.
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      Issue resolved
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        K
        Kinshu_AryanG
        Aug 13, 2021
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        Address: Woodland Store, Treasure Island mall , Indore

        Recently, I bought a defective product from one of the woodland stores..I used it for 2-3 days and found that the right leg pair created a vacuum with the floor which hindered my walking experience...the store manager is not ready to cooperate with us and says its can't be exchanged. Kindly look into it.
        Woodland customer support has been notified about the posted complaint.
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          C
          Cheatedbywoodland
          Aug 12, 2021
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          I had purchased a pair of shoes from https://www.woodlandworldwide.com which is their official website. However, they shipped a defective pair of shoes to me. When I asked them for replacement via email as well as over telephone, they Allen me to send the defective shoes by Speed Post. I would like to point out that on the company website in return/replacement policy section, it is clearly mentioned that they will arrange the reverse pickup within 72 hours. But in my case they are saying that since I am from Assam, they are unable to provide a reverse pickup. This is not acceptable as the same was not mentioned in the policy. I have mailed them numerous time and explained that since I am employed in essential service, I am not in a position to go to the post office during working hours. But they are adamant and not providing reverse pickup as per their policy.
          Woodland customer support has been notified about the posted complaint.
          Aug 12, 2021
          Updated by Cheatedbywoodland           Order number OR-2260719.
          I had even emailed they MD but no response has been received so far.

          Aug 17, 2021
          Updated by Cheatedbywoodland           Received a call today and I have been again asked to ship the product on my own. They are not following their own policy. Pathetic service.
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            L
            Lokesh@itd
            Aug 10, 2021
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            Respected sir,
            I want to inform you that I have purchased a pair of shoes from the woodland outlet in ansal plaza, greater noida, Uttar pradesh. while buying this pair of shoes I was assured by the in-charge of woodland outlet that the lower part of the shoes will not break for the rest of my life. but the adhesive you have used is of lower quality and the bottom of the shoes is break or separate from the upper portion.
            further i want to inform you that the outlet has been closed permanently.
            and i am posted in Patan distt. Patan Gujarat 384265. Now I have to go to uttar pradesh to get my shoes repaired?
            +5 photos
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              M
              Muhammad Rishad
              Aug 8, 2021
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              Scandal defected within a week

              Address: kerala, kottayam, erattupetta

              Dear sir,
              I had purchased a scandal from your authrized store located at erattupetta(kottayam disct, kerala) on21th jun 2021, it was gifted to my brother. he is not used almost one month after usage peeled off bottom material on the scandal. may be there was manufacturing defect. Due to lockdown in store was closed, when store opened on 04th august 2021 retured the product to the store. as per store representive informed us scnadal...
              +4 photos
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              A
              Aadhav@2014
              Aug 8, 2021
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              Address: VR Mall Chennai, Anna Nagar

              Dear Service Desk,

              With ref to the above sub, I have given my shoes for pasting on[protected] at
              AERO CLUB - WOODLAND STORE, V.R. MALL, ANNA NAGAR.

              So far I have not received my shoes back. And also I am trying to contact thru
              landline, but no response...

              Regarding this issue I have sent a mail to customer care on 1st July 2021, So far I
              have not received any response from Service Desk.

              Kindly do the needful asap.
              Woodland customer support has been notified about the posted complaint.
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                A
                AJITH BABU G
                Aug 7, 2021
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                T shirt returned due to colour difference but not yet recieved the payment.
                +1 photos
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                  A
                  anil_237
                  Aug 5, 2021
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                  Address: Muzaffarpur

                  Dear sir,
                  I had purchased a shoe from your store located at muzaffarpur on11th April 2021, there was manufacturing defect. Due to lockdown in Bihar store was closed, when store opened on 12th June 2021 I had returned the same for replacement.
                  But not yet received any confirmation from store or customer care.
                  Behavior of store representatives was also not up to standards.
                  bill no. 202110B334C00134
                  My contact no. [protected]

                  Pls do needful
                  Thanks
                  With warm regards
                  Anil kumar
                  Woodland customer support has been notified about the posted complaint.
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                    D
                    Darareddy
                    Aug 1, 2021
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                    My order number OR-2253406 want refund total amount your mail team and toll-free don't work and not even response we try to send mail no even single reply I got and ceo also same from his team I don't get reply
                    Woodland customer support has been notified about the posted complaint.
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                      J
                      JamesRock
                      Jul 28, 2021
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                      Woodland Shoes are wired making noise.

                      Address: H.No.360/C-1, Sector 11, Rohini, New Delhi-110085.

                      I have purchased black Woodland Shoes 8 or 9 months ago. But now by few days these shoes started making a weird noise from one shoe of the left leg while walking on the tile floor. That makes embarrassing so much. Earlier I had the same pair of shoes, I used them nearly 2 years and after that they also started making noise. That's why I bought these new pair of sheos, but these also started making noise in just 8 or 9 months. It's so embarrassing,...
                      +2 photos
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                      S
                      Shivprakash Ganganall
                      Jul 27, 2021
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                      Address: Dr SHIVAPRAKASH. Sri marulasiddeshwara clinic. Belagur. Hosadurga taluk. Chitradurga district. 577547.

                      I purchased from woodland show room on 15 Dec 2020.
                      Woodland customer support has been notified about the posted complaint.
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                        J
                        Jezeem A
                        Jul 24, 2021
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                        Address: Aero Club 681,2nd Floor. Village & PO MUNDKA New Delhi -110041

                        I have purchased a woodland sandals (order no. - OR[protected] but due to the size issue I have returned the product and its has been delivered to woodland hub on 22 July as notified by the India Post. I have send numerous mails regarding the details and have also called them but still no reply. I need the refund in my bank account and not on my e-wallet. Please initiate the refund.
                        Woodland customer support has been notified about the posted complaint.
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                          P
                          praful devaliya
                          from Mysore, Karnataka
                          Jul 24, 2021
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                          Address: Near Krishnanagar naroda road Ahmedabad

                          I have purchase woodland shoes like brown colour but i have no more within 2 or 3 time use but shoes quality very bad and colour us converted like black
                          Woodland customer support has been notified about the posted complaint.
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                            R
                            Raveendran Jeevanandham
                            Jul 23, 2021
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                            Dear Sir, I am Ravindran from Tamilnadu. Order No 2244867 Snaype sandal in e-store woodland world wide through cash on delivery and extra courier charges 150 too.

                            I have received the product and un box it I got shocked bcs woodland send some other product than what I ordered.

                            I made complaint in email / Woodland

                            They asked me to return the product and assured that postal charges of return will be credit to my e wallet at woodlands.

                            Till the date No response to send a order product or money .

                            If I lodge complaint to there email return mail saying that they were working on it to solve the complaint.

                            But not yet problem solved.
                            Woodland customer support has been notified about the posted complaint.
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                              A
                              Amitji44
                              Jul 16, 2021
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                              Address: Gulaothi,bulandshahr,uttar pradesh

                              It has not completed even one year and my shoes which is of rs 2817 and I purchased it from the woodland store is tearing and opening from the sole .Is this type of fake material you are giving to your customers?I want to return my shoes ASAP.please return my money or replace this.my contact no is [protected], [protected]
                              +2 photos
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                                Amitji44
                                Jul 16, 2021
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                                Address: Gulaothi,bulandshahr,uttar pradesh

                                It has not completed even one year and my shoes which is if rs 1817 and I purchased it from the woodland store is tearing and opening from the sole .Is this type of fake material you are giving to your customers?I want to return my shoes ASAP.please return my mo ey or replace this.my contact no is [protected], [protected]
                                +2 photos
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                                  G
                                  Geeti Sood
                                  Jul 13, 2021
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                                  This is regarding order no 2235764
                                  I have not received Ugg tan boots from my order . I requested no of times to cancel my order but no response received yet. This type of behave is not acceptable from a brand like woodland. Your site is not working properly products that I have already received not showing delivered status or return window is also not there. Kindly refund my money back for Ugg tan boots. Looking for your prompt response .

                                  Regards
                                  Dr Geeti
                                  Woodland customer support has been notified about the posted complaint.
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                                    O
                                    Onkar Bains
                                    Jul 12, 2021
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                                    Address: Shimla Himachal Pradesh

                                    I received my shoes today
                                    order number- OR-2247145/SO-2452273
                                    i want to return my order as the shoes are really very heavy
                                    please tell me the procedure Aas soon as possible
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