Woodland Complaints & Reviews

Dear woodland company.
I have purchased woodland shoes 15 days ago. But suddenly the colour of the shoes is removing or becoming blurr. The colour of the shoes is become tan from white. I have already meet to shop owner but i have not get the satisfactory answer.
So please kindly give me any solution or replace it.. I am attachiting the photo and video below...

This is the mail system at host zimbrane012-ind. Megavelocity.net.

On sunday, february 10, 2019, 1:54 pm, afshan jafri wrote:

I had ordered a jacket from woodland website on 31.01.19. I had paid ₹3747 through sbi debit card. I received the following sms on 31.01.19 at 2.42pm:

“your order with orderid [or-1360398] has been shipped via courier professional with awb no. Del[protected]”
I haven’t received my order till date. E-mails to the company are being returned undelivered and nobody is picking up the helpline number.

Hi,
I'm writing this letter to bring you into notice of your products condition after barely using it for 2-3weeks. I brought this shoe from woodlands in umbal tower opposite to training school on 6th august 2018 and kept it as a spare, as my old shoe (Also from woodlands which is 2years old) which is perfectly okey. But 5weeks before i decided to use my new shoe and after wearing it for 2weeks, shoe's sole came apart and i took it back to the retail outlet and after sending it back to delhi i got it back a few days back but again the problem still continues. I am loyal user of woodland and having hard core believe in the quality of your product this is the first time this is happening to me. Please do the needful to replace or repair my shoes. I'm attaching a copy of the original receipt and and the condition of the shoes..

On last saturday i had bought a shoe for me from agra showroom. While purchasing i had tried the right leg shoe which was comfortable and i was in hurry so i had not tried the left leg shoe. When i put the pair of shoe i realized that the left shoe is scratching or biting my heel which resulted the foot ulcers. Next day i went to shop for exchange but they refused to do the same. Even they have not respond to me after that they told me that i have to leave my shoe for ten days and they will try to get it repaired. I am very much disappointed that such a huge brand showrooms are giving this type of service to their customers.
Bill no-201809n054c06679
My question is that when i went to showroom on next why they refused to do the exchange. During purchase they said to me that shoe warranty will be for 3 months on fresh arrivals and i came to next day but they refused to do exchange my shoe.

Respected sir
I have purchased the shoe on 29th jan 2019 and i found defect in sole within a week and and i went to the showroom the same day to find a solution for it and he told me it's just a small crack and if it get increases i will send it to the company i requested him several times that the probability of increasing damage is really high and he didn't give any value for my word and declined my request i beg you to please find a solution for this problem

सर मैंने 03 feb.2019 को कुरुक्षेत्र हरयाणा वुडलैंड शोरूम से शूज aur साथ me शूज स्प्रे भी खरीदा ...मुझे शूज का तो बिल दे दिया ..पर स्प्रे का बिल नहीं दिया और स्प्रे पे प्राइस 475 रूपीस लिखा था ...जबकि मुझसे 500 रुपीये शोरूम मैनेजर द्वारा लिए गए ...मुझसे दोखा किया गया ...माय नाम रविंदर कुमार एंड contact no.[protected]...एड्रेस थानेसर disst.Kurukshetra state haryana...Plg resolve my proude related problem...

I bought an expensive pair of woodland shoe on 28th dec’18 costing me rs. 7500,
Dealer name - woodland store, 17a/40, w. E. A, main ajmal khan road, karol bagh, new delhi 110005,

I have used the shoes for about 10-15 days only and i came to notice that the sole is getting toured in both pair.
I purchased the brand considering the quality and the good will of the company.
When i visited to the store, the manager has denied to replace the same. Kindly make necessary arrangements for replacing the shoes as early as possible.
Presently shoes are with the dealer only for last 10 days,
Invoice copy, dealer receipt of defective shoe and damaged shoe photos are attached for your ready reference,
Looking forward immediate support from your side,

Regards
Anklesh kumar
[protected]

Dear Woodland Team,

As per mail drop to you I received OR-1325547 in damage condition. You are drop the to visit store. Next day I visited to store but sales executive denied for replacement. After that I didn't follow up. Today I received the call from Woodland mentioned number.[protected]. I forgot to ask her nameof that lady.Lady told me that you visited the store & change the shoe. If any concerns talk to on given number. After reaching there as per previously again he denied for that. I called one that I have received the call. The person told me that we didn't do that. Unable to replace shoe.

Why you are spoiling the name of Woodland ( Aero Group)??. I using this brand from last decade. Last two month I purchased below orders from Woodland & you are wasting my time & also spoiling your brand name.

If you that that I am lying; then give the case to your vigilance or fraud this to investigate it.
i. I order OR-1321681 on 16 Dec-18. ii.Received this order on 21- Dec. As cross check with your courier partner.
iii. Drop mail to you first mail on 21- Dec same day with photos.
iv. Visited store next day. They denied for change.

I ordered below ordered from you in last two months. Why you are spoiling your brand name.

OR[protected] Woodland Estore
OR[protected] Woodland Estore
Bill No - 201827W156C02099 - Nagpur Store

You think that for that mentioned order I am lying. I want that I escalate this matter to Harkirat Singh Sir & Anil Sunkara Sir. If you want that I will do that & again I mentioned don't spoiled your brand name by calling & making false commitment on phone calls.

With Regards
Gaurav Durugkar
+91-[protected]

Suddenly shoes damaged mob no is [protected] this shoes purchased from manali mall road. I wore this shoe 5 -6 times. I am the regular customer of woodland from last 10 years and i had never this type of problem in shoes before. I am annoying with your this article aa well as brand also. Kindly solve my problem and photo of shoe is attached and video herewith.

Hi, i am avinash ptasun. I was purchase woodland shoes in rs 2990/- from new delhi laxminagar in december 2017. Afterthat i have wear this shoes only 2-3 weeks. But both of shoes' sole gets crack and damage. I can't believe that such a worst quality shoes are made by woodland. The sole quality of the shoe very poor. It should get it replaced. Otherwise i have never suggest anyone to purchase the shoes.

Hi,

I have ordered sweater online on woodland app on 25 dec 2018 with order no or-1330003.
I have return order on woodland store in gip mall in first week of january 2019 but still money is not credited to my account and neither to able to contact any executives a d they are not reverting back to my queries.

This is my first and last worst experience with woodland.

Kindly look into it and revert my money to my account.

Regards
Vishakha garg

Hi team,

Recently i have purchased woodland sandals from woodland online website on 7th jan, 2019. But it wasn't delivered to me till now and instead it was updated as delivered in the website. I tried contacting woodland customer care number and dtdc helpline through online enquiry form but no proper response.

Email : [protected]@gmail.com
Woodland product : ogd 2691117 (Khaki)
Woodland order no : or-1344113

Courier name: dtdc
Tracking number: x24781460

Thanks,
Eswar

Hi Team,

I had visited your show room couple of times but no proper response they asked me to come evening, tomorrow etc and the behavior of the stop was very rude today.

Coming to the issue the product is defective and I have attached images of it.

I believe in woodland for better customer service.

Front joint has not been fitted properly and hencd the leather is coming up.
I am attaching the image of it

Delivered on 22 december 2018, i was excited on using these supposedly "rough and tough" shoes outdoors in the hills o[censored]ttarakhand.
One small hike of almost a km, and the tongue of the shoe is damaged.

Unsatisfied with woodland for the first time (Have bought jackets in the past).

The warranty mentioned by the seller is 3 months.
Kindly provide timely redressal of the issue. (Images attached)

While buying the product, i had been given a false commitment of it being an all-season wear by the sales person in woodland authorised franchise (Inorbit mall, vashi) due to which i had wore the sandals in rainy season, which resulted the sole getting detached.

When i revisited the woodland store (Inorbit mall, vashi) the attendant confirmed that it is not all season wear for which he repaired the pair by pasting the sole in month of august. That clearly means you guys give big big promise just to sell the product and once it is sold it is the customer who is facing all the cosequences. However, during end of november the sole was detached once again. And this is the second time i have been to the outlet for repair and i may have to visit the outlet again because i have lost the trust of the product and the brand which woodland stands for.

Dear sir,

I have purchased a woodland jacket on 30.12.2018 bill number is - 201806d[protected].

Tag no[protected]

This jacket was found damage in stitching.

I have visited your shoorum at gurgaon sector 14 market where i have purchased, now they are refusing to change this jacket.

Kindly resolve the same.

Thanks & regards
Satyabhan
[protected]

After writing so many mails to mr harkirat singh and customer care, then also the team not responding on the customer satisfaction...

Guys do not purchase woodland goods because they are not giving the good service and satisfaction to their customers

Dear mr. Harkirat singh


As i had purchased woodland shoes - camel colour from your authorized dealer - aero club, karol bagh, before 1 year back, but after 1 year shoes shining gone and its look like very dirty then again i had visited at same store for purchasing a new woodland jacket, payment receipt attached, that time i ask the sales manager over there for my shoes shining, then that sales man give me suggestion:- for re - colour in black instead of camel colour.

I agreed for same, i had given my shoes on dt. 14.12.2018 (Article no - cc1098111) repair slip no - 311and they ask me to take delivery on dt. 20.12.2018, but on dt. 21.12.2018 when i visit for delivery then totally i shocked to see my shoes, above part they re-colour and the soul part they leave and shoelaces, soul and shoelaces colour is same brown colour. When i ask for the same from present staff they told me this is the only will give and they said this to me in very harsh language, when i shout on same they they ask me to come after 1 week will colour the soul and if i want laces then i have to pay more amount

For re-colour they ask me to give rs.200/-

My concern:- if customer is purchasing some goods from brand then that customer is expacting some good respect from the brand staff, but this is my first and very bad experience with woodland

I am paying such amount for my shoes refurb and i will get such thirdclass refurb from brand store, i can not expect this from woodland.

Hope you will get my concern and understand the customers query and hope you will give best result for same.

I have purchased my shoes with
Article no. G-4035w13,
Size 40
Khaki color,
Price-3095
Cash memo - 2603
Date of purchase[protected]
Two years back, but unfortunately pasting of my shoes get detached compeletely. I went to store on dec 1, 2018 regarding the concern and they made a slip regarding pasting problem but after compelete one monthon dec31, 2018, when i go my shoes are in same worst condition, shop manager dont even try to inform me regarding same. Moreover the conduct of staff is very bad
According to me woodland quality and assurance service is now are quiet scepticable
Please suggest me as soon as

I had to visit one of the hill station and believing the quality of product from woodland, i had purchased a jacket from woodland store in pacific mall delhi on 22nd dec'18. I was really surprised to see that while i was in the hill station my jacket was completely wet from inside after wearing for 10-15 minutes.

I was not expecting such a poor quality product from woodland after spending around 3k rupees. Please help me with a better quality product.

I purchased a woodland jacket from woodland store at rajput road dehradun on 28th december 2018. The next day on wearing the jacket i found that it had defect i. E. Various holes on its arms and on the back. I immediately which is within 24 hours of my purchase took the product for exchange and they straight away denied to make any exchange as per them the holes were made by me on purpose. They mean i purchased a jacket of almost 7000 and then damaged it on purpose and then took the pain to visit the store again. Kindly take necessary steps as your staff is very rigid and rude in the particular mentioned store. I mean i should have checked the product very precisely but i took the liberty of the brand name as i was in a renouned store and was not street shopping. Also attaching the bill. I had purchased 3 jackets out of which the jacket in s. No. 2 is defective.
Kindly help me at the earliest.