Woodland Complaints & Reviews

I bought an expensive pair of woodland shoe on 28th dec’18 costing me rs. 7500,
Dealer name - woodland store, 17a/40, w. E. A, main ajmal khan road, karol bagh, new delhi 110005,

I have used the shoes for about 10-15 days only and i came to notice that the sole is getting toured in both pair.
I purchased the brand considering the quality and the good will of the company.
When i visited to the store, the manager has denied to replace the same. Kindly make necessary arrangements for replacing the shoes as early as possible.
Presently shoes are with the dealer only for last 10 days,
Invoice copy, dealer receipt of defective shoe and damaged shoe photos are attached for your ready reference,
Looking forward immediate support from your side,

Regards
Anklesh kumar
[protected]

Dear Woodland Team,

As per mail drop to you I received OR-1325547 in damage condition. You are drop the to visit store. Next day I visited to store but sales executive denied for replacement. After that I didn't follow up. Today I received the call from Woodland mentioned number.[protected]. I forgot to ask her nameof that lady.Lady told me that you visited the store & change the shoe. If any concerns talk to on given number. After reaching there as per previously again he denied for that. I called one that I have received the call. The person told me that we didn't do that. Unable to replace shoe.

Why you are spoiling the name of Woodland ( Aero Group)??. I using this brand from last decade. Last two month I purchased below orders from Woodland & you are wasting my time & also spoiling your brand name.

If you that that I am lying; then give the case to your vigilance or fraud this to investigate it.
i. I order OR-1321681 on 16 Dec-18. ii.Received this order on 21- Dec. As cross check with your courier partner.
iii. Drop mail to you first mail on 21- Dec same day with photos.
iv. Visited store next day. They denied for change.

I ordered below ordered from you in last two months. Why you are spoiling your brand name.

OR[protected] Woodland Estore
OR[protected] Woodland Estore
Bill No - 201827W156C02099 - Nagpur Store

You think that for that mentioned order I am lying. I want that I escalate this matter to Harkirat Singh Sir & Anil Sunkara Sir. If you want that I will do that & again I mentioned don't spoiled your brand name by calling & making false commitment on phone calls.

With Regards
Gaurav Durugkar
+91-[protected]

Suddenly shoes damaged mob no is [protected] this shoes purchased from manali mall road. I wore this shoe 5 -6 times. I am the regular customer of woodland from last 10 years and i had never this type of problem in shoes before. I am annoying with your this article aa well as brand also. Kindly solve my problem and photo of shoe is attached and video herewith.

Hi, i am avinash ptasun. I was purchase woodland shoes in rs 2990/- from new delhi laxminagar in december 2017. Afterthat i have wear this shoes only 2-3 weeks. But both of shoes' sole gets crack and damage. I can't believe that such a worst quality shoes are made by woodland. The sole quality of the shoe very poor. It should get it replaced. Otherwise i have never suggest anyone to purchase the shoes.

Hi,

I have ordered sweater online on woodland app on 25 dec 2018 with order no or-1330003.
I have return order on woodland store in gip mall in first week of january 2019 but still money is not credited to my account and neither to able to contact any executives a d they are not reverting back to my queries.

This is my first and last worst experience with woodland.

Kindly look into it and revert my money to my account.

Regards
Vishakha garg

Hi team,

Recently i have purchased woodland sandals from woodland online website on 7th jan, 2019. But it wasn't delivered to me till now and instead it was updated as delivered in the website. I tried contacting woodland customer care number and dtdc helpline through online enquiry form but no proper response.

Email : [protected]@gmail.com
Woodland product : ogd 2691117 (Khaki)
Woodland order no : or-1344113

Courier name: dtdc
Tracking number: x24781460

Thanks,
Eswar

Hi Team,

I had visited your show room couple of times but no proper response they asked me to come evening, tomorrow etc and the behavior of the stop was very rude today.

Coming to the issue the product is defective and I have attached images of it.

I believe in woodland for better customer service.

Front joint has not been fitted properly and hencd the leather is coming up.
I am attaching the image of it

Delivered on 22 december 2018, i was excited on using these supposedly "rough and tough" shoes outdoors in the hills o[censored]ttarakhand.
One small hike of almost a km, and the tongue of the shoe is damaged.

Unsatisfied with woodland for the first time (Have bought jackets in the past).

The warranty mentioned by the seller is 3 months.
Kindly provide timely redressal of the issue. (Images attached)

While buying the product, i had been given a false commitment of it being an all-season wear by the sales person in woodland authorised franchise (Inorbit mall, vashi) due to which i had wore the sandals in rainy season, which resulted the sole getting detached.

When i revisited the woodland store (Inorbit mall, vashi) the attendant confirmed that it is not all season wear for which he repaired the pair by pasting the sole in month of august. That clearly means you guys give big big promise just to sell the product and once it is sold it is the customer who is facing all the cosequences. However, during end of november the sole was detached once again. And this is the second time i have been to the outlet for repair and i may have to visit the outlet again because i have lost the trust of the product and the brand which woodland stands for.

Dear sir,

I have purchased a woodland jacket on 30.12.2018 bill number is - 201806d[protected].

Tag no[protected]

This jacket was found damage in stitching.

I have visited your shoorum at gurgaon sector 14 market where i have purchased, now they are refusing to change this jacket.

Kindly resolve the same.

Thanks & regards
Satyabhan
[protected]

After writing so many mails to mr harkirat singh and customer care, then also the team not responding on the customer satisfaction...

Guys do not purchase woodland goods because they are not giving the good service and satisfaction to their customers

Dear mr. Harkirat singh


As i had purchased woodland shoes - camel colour from your authorized dealer - aero club, karol bagh, before 1 year back, but after 1 year shoes shining gone and its look like very dirty then again i had visited at same store for purchasing a new woodland jacket, payment receipt attached, that time i ask the sales manager over there for my shoes shining, then that sales man give me suggestion:- for re - colour in black instead of camel colour.

I agreed for same, i had given my shoes on dt. 14.12.2018 (Article no - cc1098111) repair slip no - 311and they ask me to take delivery on dt. 20.12.2018, but on dt. 21.12.2018 when i visit for delivery then totally i shocked to see my shoes, above part they re-colour and the soul part they leave and shoelaces, soul and shoelaces colour is same brown colour. When i ask for the same from present staff they told me this is the only will give and they said this to me in very harsh language, when i shout on same they they ask me to come after 1 week will colour the soul and if i want laces then i have to pay more amount

For re-colour they ask me to give rs.200/-

My concern:- if customer is purchasing some goods from brand then that customer is expacting some good respect from the brand staff, but this is my first and very bad experience with woodland

I am paying such amount for my shoes refurb and i will get such thirdclass refurb from brand store, i can not expect this from woodland.

Hope you will get my concern and understand the customers query and hope you will give best result for same.

I have purchased my shoes with
Article no. G-4035w13,
Size 40
Khaki color,
Price-3095
Cash memo - 2603
Date of purchase[protected]
Two years back, but unfortunately pasting of my shoes get detached compeletely. I went to store on dec 1, 2018 regarding the concern and they made a slip regarding pasting problem but after compelete one monthon dec31, 2018, when i go my shoes are in same worst condition, shop manager dont even try to inform me regarding same. Moreover the conduct of staff is very bad
According to me woodland quality and assurance service is now are quiet scepticable
Please suggest me as soon as

I had to visit one of the hill station and believing the quality of product from woodland, i had purchased a jacket from woodland store in pacific mall delhi on 22nd dec'18. I was really surprised to see that while i was in the hill station my jacket was completely wet from inside after wearing for 10-15 minutes.

I was not expecting such a poor quality product from woodland after spending around 3k rupees. Please help me with a better quality product.

I purchased a woodland jacket from woodland store at rajput road dehradun on 28th december 2018. The next day on wearing the jacket i found that it had defect i. E. Various holes on its arms and on the back. I immediately which is within 24 hours of my purchase took the product for exchange and they straight away denied to make any exchange as per them the holes were made by me on purpose. They mean i purchased a jacket of almost 7000 and then damaged it on purpose and then took the pain to visit the store again. Kindly take necessary steps as your staff is very rigid and rude in the particular mentioned store. I mean i should have checked the product very precisely but i took the liberty of the brand name as i was in a renouned store and was not street shopping. Also attaching the bill. I had purchased 3 jackets out of which the jacket in s. No. 2 is defective.
Kindly help me at the earliest.

I m police inspector in up police and posted at district banda as a incharge crime branch. I had purchased a jacket rs. 8495/- rupees from woodland showroom rave moti mall kanpur up on 11.12.2018. And timing was 09:30 pm. Goods no. Mens jackets jc306. But at that day company sent a mail to all retailers that every goods of woodland is sell out on 40% discount. The question is that why 40 % excess money is taken from me? Pls return 40% excess money which was paid my me and take a necessary action against him... My contact no is [protected]. Pls contact

I ordered shoes on 21 december 2018.. Now all it shows is that the product is shipped.. N the courier name is india post.. But there is no tracking id.. How can i see the progress.. How can i track my product.. I already paid for it.. Will my product arrive or it is just a scam website you have made my order id is or-1325634... I called the phone number on the website. The computer speaks n then it cuts the call..

Sir mai Two month pahle ek 3995 ka woodland ka shoe purchase kiya tha ye woodland shoe bahut bakbas hai ye sare jagah se black black pest chhor rha hai or pesting chhor rha hai sath me silaie v is shoe ka kuch v karke mujhe exchange ya repair karwaya jay ye shoe mai patna central mall se liya tha or jab ye kharab hone laga to mai waha gya lekin koi responce nahi diya bola ki site pe complaint kijiye
mera mob no.-[protected]
location-patna (bihar)
please reply sir

Dear Sir / Madam,

I have purchased a woodland shoe from lucknow branch on July 2011
The shoe details are given below.

Colour Khaki
Size:44

Recently I have observed that the sole is coming out from the leather as pasting start deteriorating.
The photographs are attached here with for your reference.

This kind of quality issue is never expected from M/S woodland.Then what is difference between the other manufacturer with you? I think this kind quality issue only the eye opener for any kind of industry to re look in the process and quality for potential improvement.

My sincere request you to suggest me what should I do?

Hi team,
I am partha patnaik bought a woodland tan casual boot from online shoping site (Snapdeal) that time its looks was very good and i was happy to be have such boot but after using, its soul ditached from boot within some days only in 1month. So i am very upset for this due to boot got damaged within few days only.
So team i am requesting you to do something so that i will be obligated.
Thanks & regards,
Partha patnaik
Mobile no - (+91) [protected]

Shoe purchased at commercial street, bangalore on 16/12/2018 size 45 not available and was told will be delivered in three days. The shoe was delivered on 22/12/2018. But the size was 44. The manager told me to go to other branches and select any shoe and exchange the same. I tried in indiranagar, my road, and marathalli branch. The manager in marathahalli branch misbehaved with me threw the bill and asked his assistant to exchange and give. I would like to come in person to marathahalli branch any day any time if any senior person in coming there to explain them in detail the behavior and sequence of events. As the words used by him cannot be explained in the open forum. I would request you to take stern action against the manager and i demand an apology from the manager. Ref no of the marathahalli bill no is [protected]c07257 dr 23/12/2018 the commercial street bill dated 16/12/2018 was retained by the manager. I once again say i am ready to waste my time and come to marathahalli branch any time you call me as woodlands respect is at stake due to one irresponsible manager.