Woodland Complaints & Reviews

Dear Sir/ Mam, I purchased a pair of shoes from Woodland store, Address- M/s. Aero Club, Woodland, shop no.4, Gaurav Tower, Malviya Nagar, Jaipur. Bill Dated- 11/07/2014 and Repair Slip Dated- 19/07/2014. And I have already visited your concerned store thrice regarding the same, as well as pushed a mail to the customer care e-mail id provided. But still don't have any reply to my issue. The problem is that, the representatives conveyed me that I will receive a call regarding the same with in 10 days, and I have still not received any response from there side. At the time when I was purchasing those pair of shoes, I told the representative that it should not hurt my legs as I have faced the same problem before also. And after his confident assurance i agreed to purchase the same. But it created a wound on the back of my ankles of both the legs, which showed them also. Please assist and help.

dear sir i have purchased one woodland shoe from kolkata shoroom near hotel oberoi esplanade ...on 08.5 2014. model number GC/ 1177112W1 size 41..color..brown..at the cost of Rs 3295/ At the time of purchase i was told the color is water resistant..insidantly..after using for one day..i went to the show room and complain that the color of the shoe has faded while i was removing a mud spot..with a soft cloth..but the owrer of the...

Hi Dear, I am himanshu singh, working as customer support Engineer in SKF India, Gandhidham Gujrat basically I am from M P. I have been a regular user of Woodland shoes since 2004 and a very much satisfied customer with its quality. I know that woodland is popular brand and have a good market in India and also known as its quality as a life long warranty. I have already used many shoe and sandals of this brand and have no complain before this. I am writing this letter to complain about my shoes, which I purchased last one months ago, BILL DATE 23/5/2014 a Woods Black color shoes (Article number: A221110G size 41) MRP 5295/- from M/S Aero Club woodland store Dbz-s-160, Gandhidham, Retail invoice details TIN No. [protected], LST/CST NO.[protected] my bil details serial no. 851 . I noticed that the shoes had loosing colour from inside portion swet leather which i was found on my upper part on socks and due to these i have face skin problems like itching and red marks problems on my foot upper side which is very embarrassing and unexpected for me and i felt with skin problem because of that. This really shows the poor quality of the Woods shoes, which is reputed for the highest quality that they claim to maintain. when I brought this shoe and till date now I have almost wear and used only for 20 days This is the old style article of this brand. But this time, I am not satisfied with this shoe and sending the purchasing slip as a proof for your kind consideration and also send a picture of my shoe and socks which gives you a exact idea to figure out what i am trying to say about my problem.Sorry to saying that but i face a negative experience towards Woods shoes. I don't know how sending images helps me. Please look into this matter, it’s a question of your fame and prestige as woodland as comes in top ranking of stuff quality and durable life. If we face this kind of problem why should we go far Woodlands only. so please look in to the matter at the earliest. Thanks & regards Himanshu Singh [protected]

Hello Team,

I have given my shoes for the repair work at the Delhi Connaught Place store (F-Block) on May 5, 2014 which should have returned to me on May 15, 2014 as mentioned in the script. After doing several follow-ups with the store after May 15, 2014 I didn’t get the appropriate response. On June 9, 2014 store told me that the shoes are repaired. But on June 11, 2014 they said that the shoes are not repairable and also the staff shows inappropriate behavior and slang language on the telecom communication. I am really not getting how much time is required to judge that whether the shoes are repairable or not as the store has taken more than one month for the same. Or as per my understanding the store didn’t take any action on the same and after my continues calls they said that it’s not repairable.
The kind of response from the store was never expected. Moreover I have still not received the shoes back.

Regards
Akshaya Kaushik
+91 [protected]

Dear I have a pair of woodland pair on 4th may from your kurukshtra store and on 7th the complete pasting of shoe wore out. It is totally against your brand image this is my 4th pair of woodland and i am disappointed with the service of your store i have given a compliant on 8th may and i was told that the shoe is sent to company for replacement. i have visited the store twice and i was assured that the pair will be replaced, But to my surprise today after 1 month i was asked to take back the same pair. I bought woodland for quality not to compromise. my bill no is[protected] dated-4/5/14 pair no-cg-1500 M/S-aero club complaint receipt no-54

I bought sandals from Phoenix mall woodland showroom (chennai - velacherry) for 2895 bugs and noticed that one sandal is one inch longer than the other but the company size is displayed as size-13 at the back of both sandals and it is also marked as QC PASSED. Have they really done QC or just pasted the sticker 'to show off that they are following so called processes. Sue them.'

i bought a woodland leather sandal from flip kart.Order id OD[protected] dated 14 July 2013. But after 10 months I found right leg's clip was broken. i have been contact woodland showroom but they denied because it purchased from online. still i am unable to use it. Kindly help in this matter either in repairing or exchange it. I am the resident of Kottayam, Kerala. My email is jojoadv.[protected]@rediffmail.com

I had purchased a pair of shoe from Woodland Showroom, Eastfort dated on 21-Apr-2014 having bill no. 2014214 which got damaged within couple of days from the date of purchase. When contacted the showroom they asked to come with the bill and the copy of your reply to the complaint done to woodland. This is not the first case, we had faced the same issue with one of friend. He too has the same issue with this brand. By this incident I have lost faith in the brand.

Sir This is to bring in your kind notice i am rishabh sharma R/o Ghaziabad Bought shoes from m/s aero club woodland store shop no-iii m/24 nehru nagar main ambedkar road ghaziabad tel[protected] uttar pradesh india on 25 april as it was a clearance sale i chose shoe that was having price tag of 2995 on it and i got 50% discount on it .i got it billed and paid 1500 rs .i came back home later on when i saw the bill i found the price was on bill was 2245 and after discount it was showing 1500 rs .i am considering it as Cheating and planning to do some legal action against the company if matter in not handled properly. attaching you the scanned copy of bill photo graph of shoe and the shop .kindly look after this matter it is a Fraud in Our Country. rishabhsharma [protected]

I bought a brown belt from mall of Mysore woodland show room on 19th 03-2014 and i used jest ones and i sow its tearing of its layers, becouse i am living in yadavagiri other side of the city and my busy schedule i couldnot go to showroom immidiatly but i went today to show to the shop keeper and to return the item which i paid Rs, 1395 tru my SBI bank card on that day. when i showed to manager he was refused and told me no garrenty and cannot do anything to you and was asking me to do complaint and you may get response.!!! i was deeply pained and shuttered by his word and was thinking this is the way happened to the customer who spent and bought things thinking its usable by paying heavy price and not been used for even a month or few days and had to go and go and argue to the shop keepers and wait for their sympathy to get a good respond or replacement or even to take matter to the wood land customer care.. i would say this is too much to the costumer(me) who spent for the item sold by wood land had no courtesy even to respond well to me.there for i am making a note of it to the concerned person who would solve this matter and return my belt (which i left it with manager after all the argument and refuse he was called me back to complaint costumer care himself and asked me to leave the belt with him ) or cash paid for and kindly do not drag me to the worse! Shop Manager name Jaison Mall Of Mysore Mysore. Purchase Bill Number-7154 dated 19-03-14

I am 7 year old customer of woodland.I had bought a woodland footwear Article nose - SM[protected] SIZE) leather, TIN NOSE - [protected] DATED 26 NOVEMBER 2013 from Ms AERO CLUB woodland store 32/33 Prestige mysore bazar commercial street bangalore tel nose[protected] for Rs 5995.Afetr wearing the same shoe for a month both the shoe sole got detached and hence the shoe lost its proper shape as well.I have been trying to contact the shoe store for the same but they are of no help.And on tat particular telephonic conversation the store owner conveyed the message that company will look into your further queries.It is requested to do the need full either by replacing the old shoe or refunding the money that had been paid. I guess the designated person would look into matter as soon as possible. ADITYA KAUL Mb- [protected]

i bought a pair of woodland shoes frm lulu mall, kochin...when i showed my shoes to my frnd, he said that there is no company mark on the shoes. there is only woods written inside the shoes. i was also not given shoes box... this proves the fakeness of the product... i m disheartend that a woodland showroom is selling fake products. i bought it for rs 4200...plz help

Dear sir/mam I purchased your product no LD1154112 orange coloured sandal for women worth rs.2295 on line. My complain is that fitting of its side flips is always open while wearing and right side leg's fitting is so uncomfortable that it can not be worn. it can very well be seen that it is not stitched properly and one side extra inverted stitch is there .After having such a prestigious brand sandals i am unable to use it. Kindly help in this matter either in repairing or exchange it. I am the resident of Kanpur U.P. My email is [protected]@yahoo.com mob [protected]

Sir, I purchased pair brand new shoes of woodland from M/s Aero Club Satara Road Pune (Woodland Store) on 12th Oct 2014. After a few days the sole of the shoe started to crack, where there were designs strips and the front of the shoe rubber came out. I returned the shoes to the outlet where i bought it for repairing. Two times same happen with me and again found the same condition of shows. I was shocked to see that not any kind of modification was done. The shoe was still torn and the front rubber was not fixed. At asking to the person about the matter he replied that Woodland has denied repairing the shoes. Why I should go continually at woodland showroom and repair after every 15 day? I request them to provide new shows instead of these faulty shoes however they not ready to provide the same. With disappointment I am registering my complain, with a hope of good response. Thanking you' Dinesh Sakhare. [protected]

Sir,
I purchased pair brand new shoes of woodland from M/s Aero Club Satara Road Pune (Woodland Store) on 12th Oct 2014.
After a few days the sole of the shoe started to crack, where there were designs strips and the front of the shoe rubber came out. I returned the shoes to the outlet where i bought it for repairing. Two times same happen with me and again found the same condition of shows. I was shocked to see that not any kind of modification was done. The shoe was still torn and the front rubber was not fixed. At asking to the person about the matter he replied that Woodland has denied repairing the shoes. Why I should go continually at woodland showroom and repair after every 15 day? I request them to provide new shows instead of this faulty shows however they not ready to provide the same.

With disappointment I am registering my complain, with a hope of good response.

Thanking you'

Dinesh Sakhare.
[protected]

I bought woodland jacket at 12 jan 2014 eve for my wife and tried it today the found defect in hood. I just went to the woodland store at sec 14 main market Gurgaon, sales man was so rude and not want to solve the issue and denied to replace the same and asked to leave for 15 days to get repair then I talked to Mr. Ramesh Kumar as he told his name to replace the same he was more rude than other salesman.
I really feeling sorry to choose woodland as gift at least within a week should be replaced. This so pathetic response I ever got from any branded store.

I would like to share my experience with all of my friend at least they shouldn’t go to the woodland store at sec 14 Gurgaon.

I am calling at customer care num but no response only long hold.

Such a well know brand is providing so poor quality shoes I bought a sandale worth 1535 Rs from WOODS phenix mall kurla, the tip of sole upper cover is tearing like anything on its own, i have worn it for not more then 10 times, the person in the shop was first denying, then after explaing he took the shoe and told to come after a week, but now after 3 days he said nothing can be done, i travelled almost 35 Km that day so that i can get some solution and now being a maniac he said just come and take your shoes we cant do anything as i seniour said, i think this shop is a fraud and keeping fake shuff and spoilling the brand name.
articale no -LD1199, Cash Memo No.- 325, dt of purcahse :[protected]

Hi Team,

We have purchased the shoes from M/s Aero Club, CS 23A, DLF City Centre Mall, Ph II .M.G. Road Gurgaon-122001 store on 18/8/13. After some days stitching started worn out. When we contacted the store they asked to keep the shoes with them and get them repaired.

I have given them shoes on 01/12/13 date. and was asked to collect it on 15/12/13 date. After that I had talk with them on dated 10/12/13 that it has been repaired and I can collect my shoes. I went there twice after their call but both time I was told that the call was mistakenly and my shoes are still not repaired. This is causing me inconvenience since travelling to store is a far away from my location.

I want to draw your attention towards this that since this is bring a negative image of your company. I am your privileged member since last 7 years and always appreciate your service. I am very much depressed this time WITH SHOES QUALITY & WORST RESPONSE FROM WOODLAND STORE TEAM. Requesting you to take an immediate action in this and get me a new pair of shoes.

In addition, Till date no revert response I got from Store side.

Regards,
Rakesh Narwal
[protected]

hi I had purchased woodland's shoe two years ago. After one month of wearing my right leg rear heal got teared. Then I approached one of the outlet in bangalore (BEL ROAD SHOWROOM) explained the problem. Executive at the showroom said that he will get repaired also the repair was done and handed over to me. This took 3 months. Meantime i bought puma shoe and started using it. Now last month i restarted using woodland shoe for early morning walking. for two hours of walk my right leg rear portion tared again as earlier. I think there is problem in material /manufacturing. I request M/s woodlands to take back the shoe and identify the problem professionally. My intention is company should not produce such shoes in future. Help retaining your brand. Regards Nagaraj.K [protected] [protected]@yahoo.com

I bought a Black woodland jacket from the below mentioned store
address: Aero Club Woodland Store, Sop no M-108, City Center, NewTown, Rajarhat, kolkata 700157
Ph no. 4004 1248. Sop Code E 029
dated 22/11/2013, price 4495.00
It has an disputed inner pocket. My fault, i wear it for a day, and noticed about that, so i return the jacket dated 02.12.2013. Now till today I didnot get my jacket back. However the maximun 25 days timeline of yours got over now.

My question is am I going to wear the jacket after winter? The store never called me till date and inform anything regarding the jacket, about the status. Its me everytime called and ask for. There is no responsiblity of the store right? Now I just need the money back. Coz all my love about this brand is just gone now. I seriously dont wanna wear woodland anymore.

Kindly let me know what can you do for me now. Or I need to think some other way out.

They wont give me any proof, just a complain coupon, which I attached with this mail.

Thanks and regards,
Mugdha Bose