Woodland Complaints & Reviews

Hi, I purchased a pair of woodland shoes from DLF Saket's outlet for Woodland on the 19th of July 2014. The Lycra on the same started to come off within a month due to which I returned it for repairs at the V3S mall, outlet for Woodland at its Laxminaagar location. I returned the product somewhere in the middle of August. A representative from the Laxminagar outlet calls me after 3 weeks and tells me that I would have to purchase another product of the same value on which I would have to pay additional VAT refusing which I would neither get the cash amount nor would I get the shoes back. Moreover, they informed me that I won't be able to escalate this matter to any other outlet either. This 'offer' also came with a deadline. I was asked to make this decision by the end of September itself failing which my issue would be deemed settled. Now, I want that either the defective product is returned to me, or that I am refunded in full. I have already talked to a lot of people regarding the hardships I have faced which has only resulted in the brand image of such an established company to go down. Please look into this as soon as possible so that this money which is now stuck can get back to me. Thanks.

I Ashish Dhar Purchase a shoes from your Woodland store (Allahabad) U.P) nearly one year ago i have not worn the shoes for approx 15 days after 15 days when i take out my shoes for worn it is torn pasting which is done from the company is lying open from the side of both the pair of shoes . When I taken my shoes to woodland store for repair they are saying that if you will not wear the shoes for 10 days this will happen, I want to ask from Company that is possible that what the store is saying to us because when we are paying 3000 to 4000 rupees for shoe and company like woodland will reply like this type of language is Shame Kindly reply with prompt answer we are waiting for reply

I had purchased a woodland shirt on 9th July 2013 in Rs. 1377. On 8th October due to little stretch over the cuff of the shirt, the shirt above the cuff as well as the front part of the shirt got torn in front of the public. When I contacted customer care, they denied to return the shirt or the money by saying that they cannot return the shirt as per the agreement on back of the receipt. But, as the quality of the product was bad how can they escape their liability on such unreasonable term. I had purchased the shirt from woodland because I had trust in the quality of Woodland Product.They have breached my trust as well as the implied condition that the shirt's quality is good.

I have buy 2 months back one cargoes pants from Woodland authorised showroom. i have used that pants only 2 times in this months. No other dirt n cloth spoiling this are happened on that pants. for washing i have dip pants on water for 15 minits. After that i shocked that woodland symbol (can saw their symbol in brown colour in back side of the pants) colour spread all over the pants. Now i cant use. i spend too much money to buy this cheep quality product. that white colour cargoes now looks very bad. Please do anything..

I left my shoos at your NEW MARKET BHOPAL SHOWROOM around 20 days back the person has informed that minimum 15 days will take to get back your shoos after repair .
But yesterday I received a call from the showroom that your shoos is unrepairable so get back it . Although I was ready to pay repair charge .
I'm surprised to see it is unrepairable .


Note : I contacted to your Customer Care Person, I really very disappointed to get rudely & rughly response .
I assure you that you have lost a customer forever .
regards
I P Sahu
[protected]

Hi, I wanted the model number 554 (khaki), size 9/ 43. Have spent almost a month an dfinally was oushed to Pondy bazaar, Chennai. The shop keeper (Raunak) confirmed that it is available in other places and that he will get it couriered. This happened on the 10th August. When I called the next day I was informed that Raunak is on leave. Again I had to explain the history to another sales guy by Mani, this guy checked and called me and said that it is available in Coimbatore and that he will get it couriered and call me the next day. Again on not receiving the call, I had to call them again and was told by the same person Mani that, he had received the shoe, the one I wanted of size 9/43. I called him the next day again on Thursday and confirmed that I will visit the shop on Friday or Saturday. When I went on Saturday, was shocked to hear that the shoe that had come from coimbatore is of size 8. For which I had to travel almost 2 hours. The courier was not checked at all and was comitted to me. I then had to speak to the manager of the store by Ritin, who promised me that he will call me on Monday by 4.oo PM (18th AUGUST). As usual, I had to call them on Monday and had to check, where Ritin said he is still checking it. For this particular shoe I had to wait for 1 month and still yet to receive it. A worse and pathetic service that takes out the credibility of the company. Awaiting a call on the availability of the shoe. Do reach me at [protected]@yahoo.com

Dear Sir/ Mam, I purchased a pair of shoes from Woodland store, Address- M/s. Aero Club, Woodland, shop no.4, Gaurav Tower, Malviya Nagar, Jaipur. Bill Dated- 11/07/2014 and Repair Slip Dated- 19/07/2014. And I have already visited your concerned store thrice regarding the same, as well as pushed a mail to the customer care e-mail id provided. But still don't have any reply to my issue. The problem is that, the representatives conveyed me that I will receive a call regarding the same with in 10 days, and I have still not received any response from there side. At the time when I was purchasing those pair of shoes, I told the representative that it should not hurt my legs as I have faced the same problem before also. And after his confident assurance i agreed to purchase the same. But it created a wound on the back of my ankles of both the legs, which showed them also. Please assist and help.

dear sir i have purchased one woodland shoe from kolkata shoroom near hotel oberoi esplanade ...on 08.5 2014. model number GC/ 1177112W1 size 41..color..brown..at the cost of Rs 3295/ At the time of purchase i was told the color is water resistant..insidantly..after using for one day..i went to the show room and complain that the color of the shoe has faded while i was removing a mud spot..with a soft cloth..but the owrer of the...

Hi Dear, I am himanshu singh, working as customer support Engineer in SKF India, Gandhidham Gujrat basically I am from M P. I have been a regular user of Woodland shoes since 2004 and a very much satisfied customer with its quality. I know that woodland is popular brand and have a good market in India and also known as its quality as a life long warranty. I have already used many shoe and sandals of this brand and have no complain before this. I am writing this letter to complain about my shoes, which I purchased last one months ago, BILL DATE 23/5/2014 a Woods Black color shoes (Article number: A221110G size 41) MRP 5295/- from M/S Aero Club woodland store Dbz-s-160, Gandhidham, Retail invoice details TIN No. [protected], LST/CST NO.[protected] my bil details serial no. 851 . I noticed that the shoes had loosing colour from inside portion swet leather which i was found on my upper part on socks and due to these i have face skin problems like itching and red marks problems on my foot upper side which is very embarrassing and unexpected for me and i felt with skin problem because of that. This really shows the poor quality of the Woods shoes, which is reputed for the highest quality that they claim to maintain. when I brought this shoe and till date now I have almost wear and used only for 20 days This is the old style article of this brand. But this time, I am not satisfied with this shoe and sending the purchasing slip as a proof for your kind consideration and also send a picture of my shoe and socks which gives you a exact idea to figure out what i am trying to say about my problem.Sorry to saying that but i face a negative experience towards Woods shoes. I don't know how sending images helps me. Please look into this matter, it’s a question of your fame and prestige as woodland as comes in top ranking of stuff quality and durable life. If we face this kind of problem why should we go far Woodlands only. so please look in to the matter at the earliest. Thanks & regards Himanshu Singh [protected]

Hello Team,

I have given my shoes for the repair work at the Delhi Connaught Place store (F-Block) on May 5, 2014 which should have returned to me on May 15, 2014 as mentioned in the script. After doing several follow-ups with the store after May 15, 2014 I didn’t get the appropriate response. On June 9, 2014 store told me that the shoes are repaired. But on June 11, 2014 they said that the shoes are not repairable and also the staff shows inappropriate behavior and slang language on the telecom communication. I am really not getting how much time is required to judge that whether the shoes are repairable or not as the store has taken more than one month for the same. Or as per my understanding the store didn’t take any action on the same and after my continues calls they said that it’s not repairable.
The kind of response from the store was never expected. Moreover I have still not received the shoes back.

Regards
Akshaya Kaushik
+91 [protected]

Dear I have a pair of woodland pair on 4th may from your kurukshtra store and on 7th the complete pasting of shoe wore out. It is totally against your brand image this is my 4th pair of woodland and i am disappointed with the service of your store i have given a compliant on 8th may and i was told that the shoe is sent to company for replacement. i have visited the store twice and i was assured that the pair will be replaced, But to my surprise today after 1 month i was asked to take back the same pair. I bought woodland for quality not to compromise. my bill no is[protected] dated-4/5/14 pair no-cg-1500 M/S-aero club complaint receipt no-54

I bought sandals from Phoenix mall woodland showroom (chennai - velacherry) for 2895 bugs and noticed that one sandal is one inch longer than the other but the company size is displayed as size-13 at the back of both sandals and it is also marked as QC PASSED. Have they really done QC or just pasted the sticker 'to show off that they are following so called processes. Sue them.'

i bought a woodland leather sandal from flip kart.Order id OD[protected] dated 14 July 2013. But after 10 months I found right leg's clip was broken. i have been contact woodland showroom but they denied because it purchased from online. still i am unable to use it. Kindly help in this matter either in repairing or exchange it. I am the resident of Kottayam, Kerala. My email is jojoadv.[protected]@rediffmail.com

I had purchased a pair of shoe from Woodland Showroom, Eastfort dated on 21-Apr-2014 having bill no. 2014214 which got damaged within couple of days from the date of purchase. When contacted the showroom they asked to come with the bill and the copy of your reply to the complaint done to woodland. This is not the first case, we had faced the same issue with one of friend. He too has the same issue with this brand. By this incident I have lost faith in the brand.

Sir This is to bring in your kind notice i am rishabh sharma R/o Ghaziabad Bought shoes from m/s aero club woodland store shop no-iii m/24 nehru nagar main ambedkar road ghaziabad tel[protected] uttar pradesh india on 25 april as it was a clearance sale i chose shoe that was having price tag of 2995 on it and i got 50% discount on it .i got it billed and paid 1500 rs .i came back home later on when i saw the bill i found the price was on bill was 2245 and after discount it was showing 1500 rs .i am considering it as Cheating and planning to do some legal action against the company if matter in not handled properly. attaching you the scanned copy of bill photo graph of shoe and the shop .kindly look after this matter it is a Fraud in Our Country. rishabhsharma [protected]

I bought a brown belt from mall of Mysore woodland show room on 19th 03-2014 and i used jest ones and i sow its tearing of its layers, becouse i am living in yadavagiri other side of the city and my busy schedule i couldnot go to showroom immidiatly but i went today to show to the shop keeper and to return the item which i paid Rs, 1395 tru my SBI bank card on that day. when i showed to manager he was refused and told me no garrenty and cannot do anything to you and was asking me to do complaint and you may get response.!!! i was deeply pained and shuttered by his word and was thinking this is the way happened to the customer who spent and bought things thinking its usable by paying heavy price and not been used for even a month or few days and had to go and go and argue to the shop keepers and wait for their sympathy to get a good respond or replacement or even to take matter to the wood land customer care.. i would say this is too much to the costumer(me) who spent for the item sold by wood land had no courtesy even to respond well to me.there for i am making a note of it to the concerned person who would solve this matter and return my belt (which i left it with manager after all the argument and refuse he was called me back to complaint costumer care himself and asked me to leave the belt with him ) or cash paid for and kindly do not drag me to the worse! Shop Manager name Jaison Mall Of Mysore Mysore. Purchase Bill Number-7154 dated 19-03-14

I am 7 year old customer of woodland.I had bought a woodland footwear Article nose - SM[protected] SIZE) leather, TIN NOSE - [protected] DATED 26 NOVEMBER 2013 from Ms AERO CLUB woodland store 32/33 Prestige mysore bazar commercial street bangalore tel nose[protected] for Rs 5995.Afetr wearing the same shoe for a month both the shoe sole got detached and hence the shoe lost its proper shape as well.I have been trying to contact the shoe store for the same but they are of no help.And on tat particular telephonic conversation the store owner conveyed the message that company will look into your further queries.It is requested to do the need full either by replacing the old shoe or refunding the money that had been paid. I guess the designated person would look into matter as soon as possible. ADITYA KAUL Mb- [protected]

i bought a pair of woodland shoes frm lulu mall, kochin...when i showed my shoes to my frnd, he said that there is no company mark on the shoes. there is only woods written inside the shoes. i was also not given shoes box... this proves the fakeness of the product... i m disheartend that a woodland showroom is selling fake products. i bought it for rs 4200...plz help

Dear sir/mam I purchased your product no LD1154112 orange coloured sandal for women worth rs.2295 on line. My complain is that fitting of its side flips is always open while wearing and right side leg's fitting is so uncomfortable that it can not be worn. it can very well be seen that it is not stitched properly and one side extra inverted stitch is there .After having such a prestigious brand sandals i am unable to use it. Kindly help in this matter either in repairing or exchange it. I am the resident of Kanpur U.P. My email is [protected]@yahoo.com mob [protected]

Sir, I purchased pair brand new shoes of woodland from M/s Aero Club Satara Road Pune (Woodland Store) on 12th Oct 2014. After a few days the sole of the shoe started to crack, where there were designs strips and the front of the shoe rubber came out. I returned the shoes to the outlet where i bought it for repairing. Two times same happen with me and again found the same condition of shows. I was shocked to see that not any kind of modification was done. The shoe was still torn and the front rubber was not fixed. At asking to the person about the matter he replied that Woodland has denied repairing the shoes. Why I should go continually at woodland showroom and repair after every 15 day? I request them to provide new shows instead of these faulty shoes however they not ready to provide the same. With disappointment I am registering my complain, with a hope of good response. Thanking you' Dinesh Sakhare. [protected]