Xiaomi India Complaints & Reviews

Address: T/IV/47 Rabindrapalli, Near IGM Hospital, Agartala, Tripura.

Mobile keeps on switching on and off all by itself.
It goes blank whenever a call comes and doesn't beeps.
Mobile is synchronized with another number.

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Address: Hno96 Gali no3 Shakti Vihar Dayalpur Delhi 94

I have purchased MI Horizon TV 32 inch in april 2021 after 3-4 months display not working properly.

I called customer service of MI so many times and service man changed the display but after 1-2 days same issue and again they changed Lvd part but after 3-4 hours same issue
Service man came always changed Lvd part
From Last Six months I am Facing this problem

Please help the needfull

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Iam purchase Oct 2021 redmi note 10 pro max on Amazon great indian sale my mobile camera performance very bad it's not like 108 mp it's looking like 5mp, because iam compare with another redmi note 10pro max mobile... My mobile only problem with more noise on photos.. I clearly know this not original 108mp camera, Xiaomi please take action for your side something problem on my mobile..

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Address: Flat 1901, Block 4, SMR Vinay Fountain Head,, Miyapur

Mi TV 4X 65 inch - Product Serial #r: 24753/[protected]

Token number M[protected]th Oct 2021: Mi TV was under warranty. Issue was that display was really dim, and sometimes it used to work and sometime it used to become very dim. After follow up on 7th Nov, the Panel was replaced. However, on 7th Nov night only the problem again happened. Same issue, the display went fully dim.

Token number M[protected]th Nov 2021 - Raised the issue with MiTV that Panel change has not resolved issue. Repeatedly followed up with Technicians allocated and recorded the video and shared with technician on 12th Nov. No resolution was given.

Token number M[protected]th Jan 2022 - since issue was not getting resolved by allocated technician, again raised ticket with MiTV. Till today, 6th Feb, no resolution given by MiTV

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I bought a MI Qled TV it is the 55 inches one.
The tv has connecting issues with WiFi and remote.I have been contacting the costumer care and technicians about it for more than six months now. No one seems to have a proper solution for it and they never respond or call back too.
The last time they told me the spare part that would fix the problem isn't available and said they would provide a MI voucher. I didn't receive a proper response for that too.
My waranty period is about to end in a week and no one has been able to help me for the past 6 months..

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I order 21st jan 2022 at late night 2, 22am from google pay at mi.Com for order of redmi11t 5g, amount deducted from banj and order was cancelled from mi. Com, i called and talked with customers support thet tild me wait for 3days youll get back your amount in same account, but i did not got back my amount yet from 21st of jan 2022, and now ite 3 feb 2022, so many complaints i gave bitno one is responding proper, and they are telling me you'll get back it soon, but Alreadt its 13 days left for refund, please help me regard this issue

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Address: 109 prem ganj sipri, jhansi

Hi this is Sunny Dixit I received a product called mi 11i5g with manufacturing defect order id: [protected]
I told them to replace my product as I also shared clear images in which it is visible that the color fade is inside the product not outside physical damage. But still they are denying to replace my product.

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I had ordered for Air Purifier worth Rs. 8999-/ on the 29th of December via Mi.com. Since the product was not available I was promised a refund, The refund was initiated on the 12th of January and I was promised the same would be reflected 7-10 working days. However, on calling the service center again, they said the refund has been re-initiated on the 21st of Jan and the same would be reflected by 3-4 working days. Since I didnt receive it, I called again and it was informed that refund was initiated on 27th of Jan and the same would be reflected within 3 working days i.e. 31st of Jan. I am yet to get the refund please help me.

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Address: kokar ranchi 8969379186

With software update they mess up with camera and screen not responding with many consumer fro some they have repaired for free for some they have provide different handset but for me 1st they have told me that they will repaired it for free no they are denying and service center also denying I want them to repaired my phone even poco india have launched statement to repaired for free but now they denied kindly told them to repaired my hand set

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Sent me Band 5 for Order 6 and now ignoring my replacement / refund

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A

apsara patnam

Jan 28, 2022

They have accepted the issue initially after making wait for 5days now telling that we sent right product. Buying the product would be great with AMAZON or Flipkart. MI started cheating people with wrong product inside the box and tell us simply that product is not damaged .

Cheating people with wrong product delivery and intelligent guys removed refund / return policy in mi.com website. Fed up complaining about this from 5days to costumer care.

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Address: Sector 18 gurugram opposite maruti udhyog

Mobile cannot be swap by customer care in under warranty

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On 13th Jan, I have submitted my redmi note 10 pro (6/128) to our nearby service centre . After 14 days later, they are not able to repair my phone . And not giving us a clear response. So, I want to get my device repaired or exchange it with new one .

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Address: Chennai, tamilnadu, [email protected]

I bought a new Redmi Note 10 lite mobile in which Google dialer is used to talk on the phone This dialer is not good for talking on the phone and there is a problem recording the call
Thus no matter how much highlight this phone has I am not fully satisfied
I look forward to a change or update on the phone dialer very soon
This dialer Redmi phone will cause the biggest setback

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I ordered a phone( Redmi note 10s) from Mi.com on 15th January( during midnight it was republic day sale) and i paid the full amount that was applicable during discount. And at that time it was showing order will deliver within 3-4 days. But after 5-6 days I didnâ€™t receive the phone. Then I did chat with their customer care and they told â€œdue to huge volume demand order will get delayed and will be shipped after 27th January â€œ . Firstly i was disappointed with this delay delivery but today they automatically canceled my order without my concern. Though they refunded my money but the republic day sale is over. At that time i can buy the similar phone on other e-commerce sites like flipkart and amazon. Now price is high everywhere and i feel cheated from xiaomi. Please do take some action against them. Thank you!

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Address: Hyderabad, A S Rao Nagar

Hi,

My name is Sahit Dagani and I live in Australia. I ordered 2 products on Xiaomi website for my family in India. They sent a package home and there was only 1 product in there. When I contacted the helpdesk they say the order is delivered and there are nothing else to be delivered. Luckily my parents took a video of it and even after showing all that they still say it is delivered and my complaint is rejected.

This is the second issue I'm having with them, and they think I'm false by sitting in front of monitors and assuming they know everything.

I uploaded all the evidence I have including the unboxing on Google drive:
https://drive.google.com/drive/folders/1Kf1GzIdgleCKOmKX-xJfHxlO2KR1kOQo

I'm lodging here so that you would help.

Jan 24, 2022

Updated by Sahit Dagani https://drive.google.com/drive/folders/1Kf1GzIdgleCKOmKX-xJfHxlO2KR1kOQo

Jan 24, 2022

Updated by Sahit Dagani Order ID: [protected]

I will add more images and info here.

Ordered a camera and powerbank but only got the camera and there is only one box and nothing else.

Please help me out

Feb 12, 2022

Updated by Sahit Dagani I don't care about how the package is Xiaomi. Care about if you sent the product or not.
I am showing you proof that my product didn't come and you talk about the stupid packaging? YOU HAVEN'T EVEN SENT THE PRODUCT TO ME!

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S

Sahit Dagani

Feb 12, 2022

Check it out Xiaomi you cheat!
You don't understand your customers problems and talk as if you know it all sitting in front of the computer.

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Address: Xiaomi india

Hello,
I wanted to clearly know that why redmi mobile mi security app needed all permissions including contacts? If it's just a junk cleaner and antivirus app why it needs contacts, call logs and other data? What to do with our contacts? And, the permissions can't able to disable by ourselves. We cannot disable the permissions. Suspicious activity looks like. Why I can't able to disable contacts permission and others?

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I had ordered a soap dispenser with Order ID [protected]. It was ordered on 17 Jan 2022, on Mi India website. I received the product in next couple of days. The product received in fine packing. As soon as I opened the product, the foam machine was broken. It had 3 cells inside which were leaked and exploded. (The machine uses 4 cells). I immediately raised complaint to Xiaomi informing them about product and to be replaced. To my surprise they refuse to replace the product.

They send hazardous and poisonous material. Then they refuse to claim responsibility statiing the packet was fine. Even I mentioned that packet was fine and but there were cells inside the machine which had exploded.

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Address: Boisar

Dear sir After updating new update there is camera problem start So many consumers facing for same issue I spoken with customer care and he promised that they will give it in free of cost repair but now service center asking money 10000 rs for repairing and poco team also not responding and It is not my fault problem comes because o[censored]pdate
Need your support
Thanks you

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Address: Employee colony yapral meeseva 5-9-231/287

Website: Mi.com

I ordered redmi note 11t 5g on 21 Jan 2021 at 9.59 am money was deducted from my account but order was not placed please help me out

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Address: India

Camera of that phone is disappointing
Want to Fix the Sharpness level and Datailing
Want to give the update regarding camera
As soon as possible

Xiaomi India Complaints & Reviews

File a complaint to Xiaomi India

Xiaomi India reviews & complaints page 26

Xiaomi Note 6 pro

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MI horizon edition 32 inch

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Redmi note 10 pro max camera quality worst compare to another redmi note 10 pro max

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MI TV 4X 65 inch - Product Serial #r: 24753/104100000183

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I'm complaining about horrible customer service and dysfunctional tv of mi

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Refund not received

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Received a product with color faded manufacturing defect

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Refund not credited even after 30 days

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Poco x2 with software update they have damage camera and screen stop responding

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Wrong Product Delivered

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Phone cannot swap by company

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Mobile repairing

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Redmi note 10 lite Phone dialer app issue

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Order canceled automatically

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Didn't send the product in the order but say they did send it

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MI security app

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Soap Dispenser

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POCO X2 camera stopped working after new update

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MI note 11t 5g

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Xiaomi 11 I 5g

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