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Xiaomi India Complaints & Reviews

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Last updated May 7, 2024
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Xiaomi India reviews & complaints page 25

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V
varghese alex
Jan 31, 2022
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Refund not credited even after 30 days

I had ordered for Air Purifier worth Rs. 8999-/ on the 29th of December via Mi.com. Since the product was not available I was promised a refund, The refund was initiated on the 12th of January and I was promised the same would be reflected 7-10 working days. However, on calling the service center again, they said the refund has been re-initiated on the 21st of Jan and the same would be reflected by 3-4 working days. Since I didnt receive...
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Address:kokar ranchi 8969379186

With software update they mess up with camera and screen not responding with many consumer fro some they have repaired for free for some they have provide different handset but for me 1st they have told me that they will repaired it for free no they are denying and service center also denying I want them to repaired my phone even poco india have launched statement to repaired for free but now they denied kindly told them to repaired my hand...
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A
apsara patnam
Jan 28, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Wrong Product Delivered

Sent me Band 5 for Order 6 and now ignoring my replacement / refund...
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M
Mohit2405
Jan 28, 2022
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Phone cannot swap by company

Address:Sector 18 gurugram opposite maruti udhyog

Mobile cannot be swap by customer care in under warranty...
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C
Cybersoul
Jan 27, 2022
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Mobile repairing

On 13th Jan, I have submitted my redmi note 10 pro (6/128) to our nearby service centre . After 14 days later, they are not able to repair my phone . And not giving us a clear response. So, I want to get my device repaired or exchange it with new one ....
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R
Ram2024
from Chennai, Tamil Nadu
Jan 25, 2022
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Redmi note 10 lite Phone dialer app issue

Address:Chennai, tamilnadu, [email protected]

I bought a new Redmi Note 10 lite mobile in which Google dialer is used to talk on the phone This dialer is not good for talking on the phone and there is a problem recording the call
Thus no matter how much highlight this phone has I am not fully satisfied
I look forward to a change or update on the phone dialer very soon
This dialer Redmi phone will cause the biggest setback...
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S
Shivam_11
Jan 24, 2022
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Order canceled automatically

I ordered a phone( Redmi note 10s) from Mi.com on 15th January( during midnight it was republic day sale) and i paid the full amount that was applicable during discount. And at that time it was showing order will deliver within 3-4 days. But after 5-6 days I didn’t receive the phone. Then I did chat with their customer care and they told “due to huge volume demand order will get delayed and will be shipped after 27th January “ . Firstly...
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S
Sahit Dagani
Jan 24, 2022
Feb 12, 2022
This thread was updated on Feb 12, 2022
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Didn't send the product in the order but say they did send it

Address:Hyderabad, A S Rao Nagar

Hi,

My name is Sahit Dagani and I live in Australia. I ordered 2 products on Xiaomi website for my family in India. They sent a package home and there was only 1 product in there. When I contacted the helpdesk they say the order is delivered and there are nothing else to be delivered. Luckily my parents took a video of it and even after showing all that they still say it is delivered and my complaint is rejected.
br...
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T
Tarun Kumar E
Jan 23, 2022
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MI security app

Address:Xiaomi india

Hello,
I wanted to clearly know that why redmi mobile mi security app needed all permissions including contacts? If it's just a junk cleaner and antivirus app why it needs contacts, call logs and other data? What to do with our contacts? And, the permissions can't able to disable by ourselves. We cannot disable the permissions. Suspicious activity looks like. Why I can't able to disable contacts permission and others?...
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tarun_dce
Jan 23, 2022
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Soap Dispenser

I had ordered a soap dispenser with Order ID [protected]. It was ordered on 17 Jan 2022, on Mi India website. I received the product in next couple of days. The product received in fine packing. As soon as I opened the product, the foam machine was broken. It had 3 cells inside which were leaked and exploded. (The machine uses 4 cells). I immediately raised complaint to Xiaomi informing them about product and to be replaced. To my surprise...
+4 photos
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J
Jitmarathe
Jan 22, 2022
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POCO X2 camera stopped working after new update

Address:Boisar

Dear sir After updating new update there is camera problem start So many consumers facing for same issue I spoken with customer care and he promised that they will give it in free of cost repair but now service center asking money 10000 rs for repairing and poco team also not responding and It is not my fault problem comes because o[censored]pdate
Need your support
Thanks you...
+1 photos
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R
Reyyi Adithya
from Hyderabad, Telangana
Jan 21, 2022
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MI note 11t 5g

Address:Employee colony yapral meeseva 5-9-231/287
Website:Mi.com

I ordered redmi note 11t 5g on 21 Jan 2021 at 9.59 am money was deducted from my account but order was not placed please help me out...
+2 photos
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A
Atul Asutkar
Jan 21, 2022
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Xiaomi 11 I 5g

Address:India

Camera of that phone is disappointing
Want to Fix the Sharpness level and Datailing
Want to give the update regarding camera
As soon as possible...
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A
Arun1968@
Jan 21, 2022
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Not getting return of refund

Address:1, Vijay Nagar Adarsh colony, Lalbagh road

I have ordered redmi note 11t 5g on 17 January but it has been cancelled due to stock unavailability as per told by customer care support so I asked for refund they told me you will get within 24 hours but as today is 21 u didn't get back my refund and now money is stuck . Please give me my return so I can order new phone during the sale which is ongoing . Please today itself as it was sale last day. Please give me back my return .I am requesting...
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Deepika Vinothkumar
Jan 19, 2022
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Reg xiaomi 11i 5G phone I ordered

Website:Flipkart

Order id : OD[protected] ORDERED IN FLIPKART)
i am writing this complaint with great frustration
this phone when used was found to have in call volume very high even when you lower the volume to the maximum . The opponent voice is clearly heard outside word by word . so no private conversation can happen.very very annoying and if you raise the volume little higher also the whole world will hear you! the sound system...
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Shubham_2022
from Rura, Uttar Pradesh
Jan 18, 2022
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Refunded but not reflecting in account.

I had cancelled an order and raised a request for refund on Jan 17, 2022. They said they had refunded but amount is still not reflecting in my account. I called many times but got no solution. Please help....
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deep_tea_for_u
Jan 18, 2022
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Redmi Note 9 Pro reboot issue

Address:Bhubaneswar

The product is under warranty and started having major issue. It freezes and automatically reboot itself. After giving to service centre they said it has mother board issue. Now they say it has scratches and won't accept the phone. They are totally cheating us as scratches cannot damage the mother board....
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R
Ratan18
Jan 18, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money hasn't refunded yet.

Address:Headquarters: Xiaomi Technology India Private Limited Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Banglore

On 13th January 2022 I order a smart phone of rupees 10, 199 and after the money was initiated to mi. Store from my bank. But due to issue I have to cancel the product on the same day of 13th January 2022. Now when I called mi service for help they said they will refund it on 17-18 of January but I haven't received that when I called them on 18th January 2022 they said they are searching about the problem and they will call me on 19th of...
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A
aditya_shenvi
from Kolkata, West Bengal
Jan 15, 2022
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Xiaomi Didn't get refund for Failed Transaction

Dear Sir/Madam,

I tried to book a Mi 11 Lite NE 5G phone on Mi.com on 28 December 2021 around 8.25 P.M, but the payment failed due to timeout. Order was not placed, but unfortunately, amount got debited vide transaction number CS[protected] for MI Order Number [protected] which was ultimately closed. But the transaction is showing successful in Bajaj Finance Records and they are claiming that the payment is successfully...
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Resh V R
Jan 15, 2022
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MI led smart tv 4x 108 cm

Address:VADAKKATH HOUSE, PAZHUNNANA, CHEMMENTHATTA PO, THRISSUR

Line on display...
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