Xiaomi India Complaints & Reviews

My phone got an update and when i updated it, it asked to restart but never started again. Update was from Mi side only and on 28th jan 2022. I visited Mi service center and on that day 28th jan they told there is a problem in motherboard we will fix it in 2-3 days. I submitted my phone to them on 1st Feb 2022 and till today I haven't got my phone back and they keep delaying it and dont respond to my emails also. My phone is under warranty...

I submitted my mobile phone to an mi service centre in my city two weeks ago. its been so many days and whenever i visit or call for updates they keep saying that parts havent arrived yet and they have no idea how long it will take. if they dont know then who's supposed to know?? moreover their helpline is always busy it takes forever for the call to connect. this is very inconvenient and poor service from mi. im very disappointed. now im writing this hoping my grievances will be addressed.

My MI K20 Pro mobile display is sometimes not work sometimes worked. When it not worked its goes to black screen for 15 min. So go to MI service center, Angul. But after two days the service center agent returned my mobile without solved my mobile problem and said that bound to pay money rs 450. And said that its is compulsory to paid the money. So i am dissatisfy for MI service center agent behavior and charges of money

My POCO X3 PRO display gone due to MIUI 12.5.5.0 update. But after going to service center in "Gazi Para(Atghara) Gulshan Tower P.O R. Gopalpur, Baguiati, Kolkata, West Bengal 700136" they have told me that I have checked the phone outside of service center but I have not checked it out. They are charging me for the motherboard replacement but my phone is under warranty. So please do needful for this.

Sir please provide me your olfd miui dailer. I don't want google dialer. Sir please do the favor.

I have purchased mi notebook pro i5 on 2021-October in one month later laptop Touchpad not working properlay and done first service on 2021-November and again in one month later same problem done done second service on 2021-Feb and in 2days the same issue And the Service center tillink that tis maodal as sme issue so thay only do reper wont give replace or do anythis for the customer (call them self Xiaomi india No.1 Brand)..

I've Redmi POCOX2 which I purchased on 1.3.2020 as my mobile works fine until my handset system update made available by company in November 2021 so customer can update their handset so I updated my device but after update my device unable switch on properly.
So I went to authorised service centre I explained them what happened as I've have written above then service centre associate said that your device is out of warranty so I've to pay for the repair which is 11000 rs approximate that was a big amount for me and they said that you can repair your device in local market, so I went there for repair but in market nobody could repaired my because the system update corrupted my device motherboard .
Then after few days I searched about POCOX2 system update solution there I found a large number of POCOX2 customer's device also corrupted by official system updated few of them were camera issue some had mobile unable to on issue. And few of customer's device is repaired free of cost after warranty expiration, So I also talked to customer support but they denied me. So now I want my device repaired because this is company's fault that they uploaded system update having virus which corrupted many devices, so in exchange company can take benefit customers hardly earned money. My mobile submitted at Redmi service center. Please help us

I have purchased mobile within 8 month 2 time facing the problem first one 4 g network not connected it's resolved 6 days after screw missing and service sticker is missing and second time Background and calling speaker is not working. Then I have requested to service center replace the mobile is not supporting. Please dont buy the mi accessories.

Mobile keeps on switching on and off all by itself.
It goes blank whenever a call comes and doesn't beeps.
Mobile is synchronized with another number.

I have purchased MI Horizon TV 32 inch in april 2021 after 3-4 months display not working properly.

I called customer service of MI so many times and service man changed the display but after 1-2 days same issue and again they changed Lvd part but after 3-4 hours same issue
Service man came always changed Lvd part
From Last Six months I am Facing this problem

Please help the needfull

Iam purchase Oct 2021 redmi note 10 pro max on Amazon great indian sale my mobile camera performance very bad it's not like 108 mp it's looking like 5mp, because iam compare with another redmi note 10pro max mobile... My mobile only problem with more noise on photos.. I clearly know this not original 108mp camera, Xiaomi please take action for your side something problem on my mobile..

Mi TV 4X 65 inch - Product Serial #r: 24753/[protected]

Token number M[protected]th Oct 2021: Mi TV was under warranty. Issue was that display was really dim, and sometimes it used to work and sometime it used to become very dim. After follow up on 7th Nov, the Panel was replaced. However, on 7th Nov night only the problem again happened. Same issue, the display went fully dim.

Token number M[protected]th Nov 2021 - Raised the issue with MiTV that Panel change has not resolved issue. Repeatedly followed up with Technicians allocated and recorded the video and shared with technician on 12th Nov. No resolution was given.

Token number M[protected]th Jan 2022 - since issue was not getting resolved by allocated technician, again raised ticket with MiTV. Till today, 6th Feb, no resolution given by MiTV

I bought a MI Qled TV it is the 55 inches one.
The tv has connecting issues with WiFi and remote.I have been contacting the costumer care and technicians about it for more than six months now. No one seems to have a proper solution for it and they never respond or call back too.
The last time they told me the spare part that would fix the problem isn't available and said they would provide a MI voucher. I didn't receive a proper response for that too.
My waranty period is about to end in a week and no one has been able to help me for the past 6 months..

I order 21st jan 2022 at late night 2, 22am from google pay at mi.Com for order of redmi11t 5g, amount deducted from banj and order was cancelled from mi. Com, i called and talked with customers support thet tild me wait for 3days youll get back your amount in same account, but i did not got back my amount yet from 21st of jan 2022, and now ite 3 feb 2022, so many complaints i gave bitno one is responding proper, and they are telling me you'll get back it soon, but Alreadt its 13 days left for refund, please help me regard this issue

Hi this is Sunny Dixit I received a product called mi 11i5g with manufacturing defect order id: [protected]
I told them to replace my product as I also shared clear images in which it is visible that the color fade is inside the product not outside physical damage. But still they are denying to replace my product.

I had ordered for Air Purifier worth Rs. 8999-/ on the 29th of December via Mi.com. Since the product was not available I was promised a refund, The refund was initiated on the 12th of January and I was promised the same would be reflected 7-10 working days. However, on calling the service center again, they said the refund has been re-initiated on the 21st of Jan and the same would be reflected by 3-4 working days. Since I didnt receive it, I called again and it was informed that refund was initiated on 27th of Jan and the same would be reflected within 3 working days i.e. 31st of Jan. I am yet to get the refund please help me.

With software update they mess up with camera and screen not responding with many consumer fro some they have repaired for free for some they have provide different handset but for me 1st they have told me that they will repaired it for free no they are denying and service center also denying I want them to repaired my phone even poco india have launched statement to repaired for free but now they denied kindly told them to repaired my hand set

Sent me Band 5 for Order 6 and now ignoring my replacement / refund

Mobile cannot be swap by customer care in under warranty

On 13th Jan, I have submitted my redmi note 10 pro (6/128) to our nearby service centre . After 14 days later, they are not able to repair my phone . And not giving us a clear response. So, I want to get my device repaired or exchange it with new one .