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Xiaomi India Complaints & Reviews

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Updated: Feb 22, 2026
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259
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Xiaomi India reviews & complaints page 23

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P
pruthvi599
Apr 12, 2022
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Address: Hyderabad

I gave my mobile to service centre in Madhapur, Hyderabad since it had a line on display which occurred due to manufacturing defect. They said they will repair and give it to me initially, and now they are saying that there is an issue with the motherboard and there are no spare parts available, and they will replace my mobile with another model. I gave them 8 GB ram, 128gb storage with Qualcomm Snapdragon 860 Processor. Now they are offering a mobile with 6gb ram, 128 GB storage with
Qualcomm Snapdragon 732G. I did not accept since ram and processor is very less when compared to the mobile I gave them. They are saying I can accept their offer or take the mobile, which I gave them. I brought that mobile 5 months back, which is under 1-year warranty.
Apr 18, 2022
Complaint marked as Resolved 
Can u provide the resolution provided by the company ?
Please share with us the resolution provided by the company
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    Dilip Vadher
    Apr 9, 2022
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    Address: ᵀᴳܔ❀Dilip☆࿐

    Garena free fire please my account and Ben unsuspend
    Apr 09, 2022
    Updated by Dilip Vadher
    Garena free fire please my account untressment
    Apr 09, 2022
    Updated by Dilip Vadher
    Garena free fire please my account untressment
    Apr 09, 2022
    Updated by Dilip Vadher
    Garena free fire please my account untressment
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      S
      Sahi32
      from Goa, Goa
      Apr 8, 2022
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      Address: Musgal kakoda goa 403706

      Xiaomi company policy was wrost they didn't even give refund money
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        D
        Deques
        from Amravati, Maharashtra
        Apr 6, 2022
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        Address: Loobini nagar vadarpura camp wasnik dukanapashi amt
        Website: Mi.tv.com

        Sir mazhya tv madhe advya line aalya aahe t sir please tumcha enginear pathava
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          K
          krish4y
          Apr 6, 2022
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          Address: India

          My Poco X3 Pro handset bricked almost a month ago. From what I have found out this is a fairly common issue but the concerned company has not bothered to recall the affected the devices and is in fact even denying warranty services. I have been going back and forth from the call centre to Service centre since then and finally submitted the phone last week only to be told that my phone is out of warranty because of a scratch in the corner?? Isn't it common sense that a product will go through normal wear and tear over time? A scratch does not count as functional damage and comes under wear and tear as per Xiaomi's own warranty terms. And no where does it say that wear and tear voids the warranty. Also the replacement that the call centre was offering at first was Redmi note 10 pro 6gb ram despite my poco being 8gb ram and there is no compensation being provided for the difference. I had last visited their service centre on Saturday and was told this issue would be resolved by Monday after speaking to the call centre. It is wednesday today and despite repeated calls I have not gotten any response from them. Hence planning to take legal action against Xiaomi/Poco India for dishonouring warranty terms.
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            6
            69854084
            Apr 6, 2022
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            Address: beeramguda mallareddycolny

            Mobill problam
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              6
              69854084
              Apr 6, 2022
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              Address: beeramguda mallareddy colny
              Website: no

              I took new mobile at 13/08/20221 from mi online store but staring time on words this mobile problem i given complaint customer care service i visited
              4 times mi service center near by in Hyderabad chandanager. but no use
              Apr 06, 2022
              Updated by 69854084
              i visted service center but no use
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                M
                Mohammed Abdul Jawed
                Apr 4, 2022
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                Address: India

                I woke up yesterday in the morning on 3/4/2020 . Looked at my phone to see it dead. I thought that charging was completely down so i kept it for charging even though i couldn't see the charging logo on the screen . After 20 minutes i tried turning it on but of no use. The phone wasnt even vibrating. No led light nothing. I tried forced reboot but still didn't turn on. I tried searching on the internet and youtube and came to know that i am not the only one who's same device is not turning on. There are hundreds of videos on the YouTube as well as on the web browser stating that there is some serious problems with the poco x3 pro especially after updating it to the latest miui . Look into the matter ASAP
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                  D
                  Devrajjha91
                  Mar 30, 2022
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                  I have purchased Mi Android tv 4A pro five months back and now it's display is not working, I have registered a complain to Xiaomi support few days back they are only entertaining me on call and saying technician will visit to check but till date I am only waiting for technician.
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                    S
                    svlaks
                    from Mumbai, Maharashtra
                    Mar 27, 2022
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                    Address: Xiaomi Technology India Private Limited Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Benngalurga

                    Purchased mi vaccum mop p in oct 21. Installed November 21 afterfollow up. booked for the service in nov. Dec jan and on feb have booked on 22nd token M3538128. engineer didn't turn booked once again on 25.02.22 M3557213.00038082and booked complaint once again on 23.03.22 vide token 3715439 . Month ononth problem with the machine. Called srrvice engineer Mr nazreth in his mobile no [protected] . He informed he cannot service month on month and asked me to complaint his HO and undergoiing mental agony as the machine is not working and service engineers are not servicing requesting replacement of the machine My product
                    STYTJ02YM imei no29062/00038082
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                      S
                      Siddharth Reddy Ganta
                      Mar 26, 2022
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                      I have ordered mi band 4. In mi store app so in that order I just received an empty box with a user manual. Please help me
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                        Amit1141
                        from New Delhi, Delhi
                        Mar 26, 2022
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                        Address: Uttam Nagar

                        I found my poco x3 pro which was 8 months old under warranty dead this morning for no reason at all and service center denied warranty.
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                          S
                          Sameer V K
                          from Thiruvananthapuram, Kerala
                          Mar 25, 2022
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                          Given the laptop for service at the authorized service center for last 25 days. They have tried every possibility to resolve but they are unable to rectify the issue.
                          Demanded a product exchange since they are no other way to solve this problem. But I feel ignored when asked for an exchange.
                          No response regarding this from the technical backend.
                          Feel insulted & frustrated that everyday I have to call them asking about the issues and not getting any fruitful response.
                          No value for my time and money. Need urgent replacement.
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                            Shabar540
                            from Surat, Gujarat
                            Mar 24, 2022
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                            Note 10 Pro Max Motherboard Issue

                            Address: surat

                            Dear Sir
                            mera phn abhi warranty mai and from last 17 18 ddays se mera phn motherboard working nahi kar raha hai maine service center mai diya hai wo log ne replace kar k nahi diya due to stortage of motherboard abhi company per call karta hoo toh sahi jawab and help nahi karte
                            mai ek chota admi hoo sir abhi kya karo 1 mahine se phn bandh hai pls help in this matter...
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                            Pawan04arya
                            from Patna, Bihar
                            Mar 24, 2022
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                            Address: 34A, kasturba path, anandpuri, boring road

                            Dear sir,

                            I purchased a phone 2 months ago that is mi 11x from amazon and after some days started getting problems in phone, phone starts automatically on/off then i asked that to service centre and they told me wait for update and i did but still i faced problem then after that i visited mi service centre for the 3-4 times they always refused to repair it, they always told me that I can’t believe that it having any issue, i only trust when it will be off infront of me but how that is possible because i have no idea when phone will be off it will be randomly but still after 4 times i visited service centre for the 5th time and still they were arguing with me but that time between argue phone got off then i told him to see and after many arguments they accepted to repair phone and registered for auto off/on problem and told me to wait 5-7 days it will be repaired and informed to you but after that it’s been 1 month but phone not repaired.. before today they were telling me always that I ordered i dont have part that is motherboard when it will come your phone will be repaired and never told me exact date when will be repaired, i also complaint to Mi helpline 7-8 times but they also didn’t gave any resolution, and yesterday called me to service centre and they told me that phone is repaired but it was not repaired then i told him but got reply that ‘Jo karna tha kar liya humne hm to kr diye the ni ho rha to kya kare le jaao phone varna fir pade rahenge yha pe’ then after arguments he re registered phone and kept to repair again and told that now we won’t take time i have parts available but now told me to wait 10 days more your phone have another issue now i ordered another part then wait for some days more and also told me we can’t tell how time it’ll be take.. and said that we can also take for 6 month or more if needed.. he is satisfying his ego because he had to take phone after argument.. no one is giving any resolution.. where should we go now? I am a student i was doing online classes in that phone what to do now..?
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                              Janvi Raj
                              from Motihari, Bihar
                              Mar 24, 2022
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                              Address: Care India, opposite of zila school, agarwa near balua gumti, Motihari, Bihar 845401

                              Poco X2 recently got a update and from then the phones got bugs like camera not working and touch dead. My phones is completely dead. I contacted to the customer service representative of poco X2 the assure me that my phone will be repaired free of cost if it has not have any physical damage even though my phone is out of warranty period. They asked me to submit my phone in the nearest service centre. I submitted my phone on 14th of March, 2022. But the service centre is denying to repair it for free.They are charging around 9000 to repair the mother board.The issue is not only with my phone, many people are facing the same problem. Phones are completely dead and after the software update mother board gets damaged and phones got bugs like camera not working and touch dead. I want my phone to be repaired free of cost because it's company's fault. My of the users are getting their phone repaired free of cost even though the are out of warranty. But the service centre is denying to repair my phone even though customer service representative is saying that my phone will be repaired free of cost if it has not any physical damage. My phone has not any physical damage. I have submitted my phone on 14th of March 2022, but yet they have provided any solution. Kindly look into the matter.
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                                S
                                Sivasankaran Thiyagarajan
                                Mar 23, 2022
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                                I recently purchased Mi Band 6 from Amazon on 22nd March 2022. 'App Notifications' are automatically turns off. Unable to get notified for the messages I receive. I bought it to get notified for call/messages while I'm riding my bike and to use it fitness features.
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                                  Sou1011
                                  from Kolkata, West Bengal
                                  Mar 23, 2022
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                                  Address: AGARPARA,SHAKTIPUR,NEAR, SHABUJ SHIKHA CLUB,C,K,SEN ROAD, PO-AGARPARA, PS- KHARDAH

                                  Phone doesn't work, , automatically shut down all apps ex.camera, gallery, file manager, fingerprints sensor etc.when I updated MIUI VERSION 12.5.10.0 then problem occurred in my phone..I visited 2 times xiaomi service center, , but didn't short out my problems..I tell everything about my phone problems..but they updated my phone software...but problems are still reamaings...now i updated miui version 13.0.1, , but, my phone problem still reaming..i think that is my phone hardware problems..plz, , help me sir, , after some days my phone OUT OF WARRENTY...

                                  Plz, help me after some days my phone out of warrenty of service..plz help me plz, , help me..
                                  You see job card details, , but service center are too bad, , because problems still reaimings..tell me if you can help me about my phone problems.
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                                    Ajeeb M
                                    Mar 21, 2022
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                                    Address: Beijing, China

                                    I buyed a xiaomi handset poco x3 pro from flipkart on[protected] and after 6 months phone board damaged with out my fault. that repaired on[protected] warranty and they changed mother board of the phone. then now my phone mother board again damaged[protected]. i need a fair compensation for this happening. this phone worth 18999
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                                      djgauravw
                                      from Khamgaon, Maharashtra
                                      Mar 21, 2022
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                                      Address: Akola Maharashtra

                                      My phone poco X3 pro my phone is not turning on so I went to mi service centre akola and they are not repairing or replacing my phone they are giving me mi note 10 pro instead of poco X3 pro this is caused me loss of money
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