Xiaomi India Complaints & Reviews

Myself Praveen G Mohan had registered a complaint in your toll free number about 3 weeks (21st Oct) back. They informed me that the complaint has been registered and the technician will call soon. The technician called me next day and told me to sent the video of the issue (issue is blinking the screen) and photo of the bill through WhatsApp. He told that he has ordered the part and it will be coming next week.
There was no response from him since then even though, I tried to contact him again. Yesterday (8th Nov) he called and told that he will be coming at 6 pm to fix it. I waited for him till 7:00 pm and he informed that he will come in 30 minutes. I told him not to come so late and come today. He informed that he will come next day ie; 9th Nov by noon. Didn't saw him till evening 5:30 pm. Tried to contact him over phone but the phone is switched off.
Request you to do the needful to arrange some other personnel as his response was very poor. The no from which he called is [protected]. I don't know his name.
My mail id is "[protected]@gmail.com" and phone no is "[protected]".

I am using a redmi phone. the company is not giving proper updates for the phone. when i asked for it they are not giving me a proper answer. As per google they are saying that android is providing security updates monthly, but xiaomi is not giving that updates to we customers from the date of purchase.they give the updates only when they are interested.

I have placed an order on Mi.com on 28th of October and the product is not yet delivered and there were no intimation from Mi as they claim in the website for delay in orders.

From the order tracking details I found that the order was shipped on 5th of November which is 9 days after placing my order. When I contacted the customer service, they claims that I am lucky that my order has been dispatched from the store and the product...

I bought Redmi Note 9 phone on Oct-30-2020, but in 11 month network issue arise in it, so I take it to Mi service center located at Faridabad sector -16 on dated 02-Oct-2021, they said that motherboard is need to be change and as it was under warranty so that no charge will be taken. they repair my phone and give me back on around 12-oct-2021, but when very next day it got back out nd not taking charge, so I complaint about the same on their customer support and summited it back to same service center on dated 16-Oct-2021 and again they say's that motherboard need to change as it not taking charge and till now hey didn't give my phone back.
firstly their was no charging issue when i gave my phone for 1st time it arise as they fitted faulty motherboard in my phone they are cheatings their customer with second hand repair motherboard.

The rear camera of my mobile is not opening for a long time, after opening the camera it shows that "camera didn't connect". I also showed my mobile in Mi Care but the employee there says that the camera of the mobile is damaged, it will have to be replaced.Solve my problem, even before this I have filed complaint 15-20 times, still I did not get any solution from you people, a very bad and stupid company. You only make people ###.

The coins collected in it have policy that they can expire if i haven't logged in for 30 days but my coins became 0 from 49220 in just 8 days
I have logged in on 28 oct 2021 and today is only 5 November and it's showing 0 just in 8 days from 49220 coins. If the Application team want to cheat on the users in this way By clearing our coins in just 1 week instead of 30 days then why we are suffering for collecting the coins daily. So I need my All 49220 coins retrieval as soon as possible.

I had booked a xiaomi mi band 6 on xiaomi website on 7th [protected]@ 11:50 PM using the 500 Rs coupon code obtained from mi band 5. However, after 5 minutes mi cancelled the order stating delay in payment even after deducting the amount.
They refunded the amount back within few days but they failed to refund the 500Rs coupon code which stopped me from placing another order.
On contacting CUSTOMER service they provided already expired coupon codes and told me to use it. When informing the codes are not working they were rude & told it's your problem of it's not working and told we can not provide further assistance and you can do whatever you want.

Requesting everyone to not buy any mi products and to stop this china made ### for your safety.
Hope they burn in hell ###.

This Diwali is not a Happy Day for me.

Please transfer this complaint to your higher official's notice.

On Sep Month. I have purchased one MI Tv horizon edition - 40 inches which costs Rs.25000 from direct MI outlet. But within one month, now (Oct 27) the price drops to Rs.18000 its available in official MI web site too. Due to this around Rs.7000 is loss for me. Its not a small amount. In a short period, same product gets 30% depreciation is not a acceptable one. I have included all the documents in the attachment.
Could you please review and make arrangement for refund the difference amount as earliest as possible.

Which is I have mi 4A 32inch smart TV had issue there is no power supply to tv and tv not working on 27th sep i called customer care they gave some trouble shoot I tried but there is no use and 28th sep I raised complaint in customer care they taken complaint next day technician person came and take video and went he called me and said that he sent mail to concern team once reply come will solve the issue and he said board issue and I am waiting so long there is no call back from the team and technician person and again I called customer care I raised complaint but no one technician person come for solve my issue simply tv is in my home after the lots of complaint today(29/Oct/21) one technician came and he also take photo he said no bord and wait 4days and he went but still we are waiting

Dear team,
I rise the complainant on October 21st 2021 ticket is M2591175. Oct 23rd Your service engg came screening on tv issues. Engg told this issue was panel complaint so will change this panel with warranty, do this another service team.
But till now not rectify this issue pls do needful
Thanks

This is to inform you that on 16.06.2021 I have purchased REDMI9i mobile from Flipkart but from 2-3 days its not functioning properly. KIndly repair or replace the same . IMEI No - [protected]

Dear Sir,
I have purchase smart TV from Bhajanlal Commercial Pvt Ltd, 6 C R Avenue, Kolkata on 26/10/2021 via invoice no-M[protected] DT 26/10/2021

SL NO 31370/C[protected]

In today morning, I started on the TV. But only black screen is shown. Under the situation u are requested to please depute some one to cheek the same.

Regards,
Pawan Kumar Sharma
LSPA Power Private Limited
Uttarpara, West Bengal-712258

I have registered for a tv installation. I haven't received any token number, and since two days mi service people are contacting me but they are not appearing during tv installation time. While I am trying to talk with customer service people, they are showing u have poor network and middle of conversation they disconnected my call.

Hi My name is Sai Sandeep, I have purchased Redmi 9 power from mi.com and they couldn't deliver the product and refund was initiated on 06 October 2021 and still I didn't receive the refund .. even after reaching out to customer care I didn't receive any help

Order id :[protected]

Complaint number : WOIN[protected]

Hi,
I have ordered wireless power bank through Xiaomi website but received normal old power bank I have immediately approached Xiaomi call center they acted 2 days then after no response.

Registered mobile number is
[protected]
Name :PRAVEEN VANGETI

Hello,

Myself Ashutosh Singh I bought Redmi K20 Pro in the month of December 2020 and recently my phone has stopped network and I went to service centre and I gave for observation and they have done something and telling it's have motherboard issues and I'm asking why motherboard my phone has only network problem. It's a brand new phone and from the date of purchase I had issues like hanging and I was using like that and suddenly a the phone network was struck and it got turned off. The worst service I have ever seen in my experience and I want Xiaomi India to provide me with the compensation and immediate resolution on this.

I bought this phone from Mi.com .

Phone hangup and off

My poco x2 touch suddenly stopped working. Few days before I got some patch update and now my touch not working. I was watching utube suddenly it stopped working.

I was raised a complaint on 18 oct 2021 but till now no response from authorities

I ordered mi band 5 from amazon but it was not charging so i went to service center . They told me to replace my band . Then 10 days passed but i still got no replacement. Then i again went to service center ...they told me that now you contact costumer care . Then i called customer care they told your order is not able to deliver, so now you will get refund . From last 7 days i am regularly calling them and begging for my money even if its my own hard earned money.every time i call they refund will be given, we will call you ...but no one calls ...i call them every day . Then they xiaomi is a good company with lot of offers .i will never buy from them again ...give my money back.