Xiaomi India Complaints & Reviews

I have bought on July 2021 and it has warranty period of one year . Now it's not working
I need replacement or any kind of service

Service center me phone service ke liye 20 din pahle diya he date[protected] par abhi tak phone repair nahi kiya he or mr jab call karta hu tab kal mil jayega yesa bol te he .

I ordered Mi10i 5G on mi store and paid 16, 830 rs. cause i got 5, 170 discount on exchange, and i will added my 2 year old redmi note 7 pro. the bluedart delivery guy watched my phone and rejected cause of small 1-2 scratch and he goes. but i didn't get back money in my account. i need my money as soon as possible cause i m going to purchase my new mobile on shop. not a online again.

Camera performance not satisfactory.
It's not looking like 64mp cam.
It's looking like 13mp cam.
By pushing camera update it's better for buyers to get satisfy.
I requesting you to please push the camera update to #Redmi note 10s.

Yesterday[protected] i've purchased this product, but in use of 1hrs 15min the battery decreased from 94% to 54%, average in 15min of continues use the battery is decreasing by 10% .

so i want to replace my product .

I raised a repair request in September for mi smart tv. Technician came to house and suggested to change the motherboard of TV. I paid him an advance of RS. 1500/- . He is gone with disconnecting all internal connections. After that, he never contacts me. Several times I complained to mi Customercare and their Back End Team . There is no further updation from their side. Finally I bought new motherboard from Hyderabad and connected to TV. After connecting mother board, the Display not working properly because of not using for 2 months. So, Please take necessary action from your side and change the display of my TV.

Model - Mi Smart TV 32" 4A
Customer Name : Sreekanth
Mob : [protected], [protected]
Place : Calicut, Kerala
Pincode : 673303

Sir,
I raised a request for service in September, and technician came to house and suggested to change motherboard. I paid him an advance of Rs. 1500/-. He was gone with disconnecting all wires in inside. After that he never contacted me. Several times I complained to customer care and back end team. But there was no up dation
from their side. Finally I bought new motherboard from Hyderabad on 21.12.2021 and connected to my tv. Now the display gets damaged because of not using tv for 2 months. Sir, why are you not considering the customer's complaint as serious? Because of your irresponsibility, I lose my tv's display.
So, please take necessary action and please change the display of tv.

I was facing the charging problem few days back so I went to the service center located near to chinsurah station. First they told me that my adapter is faulty so they suggest me to buy a new one which is cost 600 Rs. from the centre itself and I bought the combo pack of the adapter and the data cable and after returning home I found that my phone did not charge again. I lost my interest to visit there again after I got to know from a local service centre that my old adapter is completely fine and issues with the battery itself and I replace the battery from the local centre. And now my question is this the way to treat your customer by giving them false information like this and loot the money from them? Poor and pathetic service once again..

Camera is not working.i have given to the service center but they have not resolved yet.

Refund my payment R/sir With humble submission I ankush jangral r/o bari brahmana, Jammu pin 181133 phone number.[protected]
Sir i purchased mobile rendmi note 11 t 5 g on dated 08/12/2021 timing 5.28 pm order Id [protected] payment transaction number CS[protected] on dated 8/12/2021 timing 5.32 pm

Amount will be deducted my Bajaj finserv loan ac/- Rs 17999/-But product order cancelled by default company and amount will be deducted in my account. I have complaint many times but no result and amount not refund to me . Company says refund payment with in a 2 days but they do not refund amount. So I requested to pls refund my amount I take action becoz company will mentally harassment to me only day by day timing to me example after 24 hours your amount will refund but 24 hours will not stop and 4 working hours higher authority call back or recently say me 1 hour call back but no one call me And amount will not refund So I take action against Xiaomi India company as soon as possible

( Baja finance say me )

Dear Mr. JANGRAL,

Thank you for writing to us.

With reference to your request, we wish to inform you that your loan account number 4M5ECFHR379462 is disbursed.

For cancellation of loan we request you to get in touch with the merchant and cancel your transaction.

Once cancellation is done from Merchant’s side and we are notified of the same, we would need another 6 working days to cancel your Loan account number and reinstate your EMI card Limit.

I have ordered and paid for xoami running shoes in the month of Sept 21 and till not getting delivery so far raised compla with xoami several times but all in vain . I request people not to do business with this Chinese company and is fooling people . They don't have business ethics and taking people of India for a ride. The details are as
Status of my order Status of my order
Order ID: [protected] 11 Sep, 02:09 PM

I have ordered mi 10 i phone worth 21999 on Nov 15, orde id #[protected]x due to delay in order, i cancelled it on nov 27, today is December 16 still I didn't receive my refund, every time I call mi customer care they are just telling to wait for another 3 days, and just send me some id which is useless, my money is stuck for more than one month, kindly help me on this

Order was raised on 29th August, 2021 and delivery promised by 21st October. But was postponed to November 5th but failed again to dispatch with lots of sorries and stories and these postponements and failure of deliveries continued till 15th December. Even today I did not receive my order. So, I am completely disappointed with MI Store and it's worst planning and failures of execution to meet the committed timeliness of product delivery. Today they again promised to deliver by 17th December and within next 3 to 5 days I will receive my product. This is a useless company and I feel frustrated and pained by its poor management and dubious character. I advise the readers of this feedback to be warned to stay away from this company and save their time and money. I am not sure if I ever get my shoes. I am going to complain with consumer forum if they fail to honour their commitment

After updating poco x2 my device touch not working at all but at service center they are charging to fix this but this is company fault not our

Yesterday my poco x3 pro was dead and service center denied to give warranty obviously how the company can replace so much x3 pro motherboard at their own cost they have to charge from their customers this is the high time you should give me the replacement for my device which is only 2.5 months old

Dear sir,
My redmi k20 mobile's have been broken a month ago that is november 10th and i submitted in my nearest mi service center and they havent responded till now did not repair the mobile . Its too bad
I kindly request you to fasten your service

I purchase the phone on 24/008/2021. my product model is Mi10i-6GB-128GB. IMEI no. is [protected].Battery problem is coming again and again in this phone. I have appeared in service center earlier. My complaint is [protected] registered on this but my problem is not solved.

Now I have submitted the phone is PS telecom NIT-5 pin code-121001 but they have refused to change the battery. simran working in the Service centre says that she is not facing the problem so i will not change the battery. I filed complaint against of PS Telecom, NIT-5, Pincode-121001. Complain reference no is WOIN[protected].

I spent Rs. 22, 000/- for this handset, and that kind of two types of service, if you agree to pay money then without any problem any part can change, and when you are facing a problem then you have to be harassed. I feel cheated, very frustrated with Xiaomi service policy.

One thing is told Xiaomi to me" when take money for replace battery, then service center easily battery replaced without any issue in battery .

If Xiaomi really cares about our valuable customers then replace my battery in warranty without imposing any policy without delay.
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Hi,
Actually I have issue with my new POCO M3 which recently, Poco is switched off and unable to turn on mobile.

I brought new POCO M3 from Flipkart on 07th Oct’21.

Mobile Model: POCO M3 6GB + 64GB

Purchase date: 04th Oct’21

Source of Buy: FlipKart

First Usage Date: 07th Oct’21

IMEI: [protected]

It’s been one month from the date of purchase my mobile phone had issues and dead now.

I have given my mobile phone to MI Service center on 25th Nov’21 to Fone Care (RSI) Adyar for services. Service center person will check and give call back and im following up for last 5 days and they finally told its problem with MOTHER BOARD in POCO M3.

Im surprised, how the one month new mobile had MOTHER BOARD ISSUE, service center person finally told that there is no stock in hand it will another 10 days and they don’t know exact timing to get ready my mobile and it’s been already five days gone in service center without my mobile. I don’t want to wait for another 10 days.

HOW THE NEW MOBILE GOT MOTHER BOARD ISSUE?

ITS NEW DEVICE OR REFURBISHED?

HOW MANY DAYS I HAVE TO WAIT WITHOUT MOBILE DUE TO MOBILE ISSUE?

I DON’T WANT TO CHANGE TO ANY MOTHER BOARD TO MY MOBILE; I NEED REPLACEMENT NEW DEVICE FOR MY LOSS.

I’m expecting acknowledgment and replacement new device with warranty in shorter time.

No reply till now anyone

I had attached FLIPKART Invoice and Service Center Invoice.

Thanks

Muthukumar SP

[protected]

Hi,
Actually I have issue with my new POCO M3 which recently, Poco is switched off and unable to turn on mobile.

I brought new POCO M3 from Flipkart on 07th Oct’21.

Mobile Model: POCO M3 6GB + 64GB

Purchase date: 04th Oct’21

Source of Buy: FlipKart

First Usage Date: 07th Oct’21

IMEI: [protected]

It’s been one month from the date of purchase my mobile phone had issues and dead now.

I have given my mobile phone to MI Service center on 25th Nov’21 to Fone Care (RSI) Adyar for services. Service center person will check and give call back and im following up for last 5 days and they finally told its problem with MOTHER BOARD in POCO M3.

Im surprised, how the one month new mobile had MOTHER BOARD ISSUE, service center person finally told that there is no stock in hand it will another 10 days and they don’t know exact timing to get ready my mobile and it’s been already five days gone in service center without my mobile. I don’t want to wait for another 10 days.

HOW THE NEW MOBILE GOT MOTHER BOARD ISSUE?

ITS NEW DEVICE OR REFURBISHED?

HOW MANY DAYS I HAVE TO WAIT WITHOUT MOBILE DUE TO MOBILE ISSUE?

I DON’T WANT TO CHANGE TO ANY MOTHER BOARD TO MY MOBILE; I NEED REPLACEMENT NEW DEVICE FOR MY LOSS.

Now 20 days over no response from xiaomi end, what is resolution

I’m expecting acknowledgment and replacement new device with warranty in shorter time.

I had attached FLIPKART Invoice and Service Center Invoice.

Thanks

Muthukumar SP

[protected]

I bought the poco f3 but I wasn’t happy so the day after I asked for a refund. I had to contact customer service support 3 times, because I am still waiting to receive the instructions by email plus the jiffy bag. Customer service is not great, they let me wait 25 mins just to complete the security check and opening my case every time. Then they all told me the same thing: to wait 1 day to receive the email. 3 days are gone now, where is the email? Also what is the point of waiting for the jiffy bag when I have everything nicely packed with the same box I received? I rather prefer spending £1000 for an Apple iphone but at least I get better customer service support plus better quality of any products. I am very disappointed. When do I get my refund?