Xiaomi India Complaints & Reviews

After the update I was facing issue with rear camera then came the ghost touch and finally the touch is not working .Iam really disappointed in the poco company I had such high expectations for this company now I can't own a mobile and my education is in line because of this problem because classes are now online .
#SADLIFE

I have purchased Redmi Note 8 Pro phone in Aug 2020 for my son's online studies, which has been over heating since then.
I visited service center multiple times & each time they used to just format the phone or do some quick stuff & return the phone in few hours saying it is sorted, but it was always the same.
During Aug 2021, I raised the concern with service center giving reference to multiple visits available in your system. They again changed some part & returned the phone, but the issue remains the same. on 3rd Oct 2021, the MI customercare representative even asked my son to keep the phone outside of house to avoid blast due to over heating.

Now, since warranty is over this month, they came up saying there is some major issue in phone & I need to pay INR 9600 to resolve, which is almost 60% of phone cost. It was never detected till warranty was over though I kept complaining entire year.
This is clearly malpractice by service center or may be incompetence of the technicians in Malad West (Mumbai) service center.

I feel I was given defective phone & it should be replaced, as I can't take risk of letting my son use such over heating phone which may blast anytime. I will need to raise my concern with relevant authorities if it is not resolved at earliest.
Please revert to my email - [protected]@gmail.com

After the latest MIUI update (12.5), sound of the device for multimedia is too low even when the volume level is kept at max. This issue is happening with bluetooth headphones.

Hello Sir,
On 26 Sep 2021, I had written a complaint whose token number is M2359219. and complaint no WOIN[protected]. Till now there has been no call or message from any technician. After Sales Services, There is no one to ask even if someone calls and asks whether your TV is fixed or not. For the last 10 days the TV is not working in my house, or the way I am facing the problem of services, then my trust is going to be lost from the Mi brand. The warranty of my product will expire in November. I hope, that you will help fix my TV. Now I want to claim my invoice amount. and want to take legal action. i have all chat and call recordings of service center guys.

For the first time I have purchased from mi.store app. By paying full money for the product. Which I have borrowed from my frnd. The amount which I paid is Rs. 31, 999
For mi tv 5x, 43".
I have placed the order on 22 September. Yet the item is not shipped.
And they still showing I can order and will reach within 5 days.
Which clearly states that they have item in stock. Or they are cheating and looting money from poor.

This is my second compliant. The response for the first one was, it will be delivered Yesterday. I have the telephonic conversation for that as recorded.

I highly demand my product with compansation for my loss of time and mental stress.

Complain of the phone. I just bought on august

I have placed the order of tv from mi.com that is the website of Xiaomi and at that point of time the delivery was highlighted to be made within 7 days. However it is 10 days now and still the status of my order is that, it is not yet ready for shipment. I have paid one EMI to my lender banker who has already discharged the payment to Xiaomi. In this case, I want product to be delivered earliest and also, I want company to compensate me with interest payment in EMI as delay is on their end.

I've bought this device on 8/7/2021 after three week ive got problems on the camera, while clicking the camera it went to home screen and while using macro lens it can't connect, so I went to service centre they format and do something on my phone but same issue I went back there they change the camera but same issue occur now they said to change the motherboard I feel like I'm buying a second hand phone

Worst phone

I have ordered mi tv, 5x 43". I ordered on 22nd September 2021. I have paid the full amount. And was waiting for delivery. But now today( 28th September 2021) it still says ready to dispatch. And yet no response from mi team. I tried contacting mi team. But they say it will take some time. Etc. While I ordered it showed delivery within 5 days. But unfortunately I am tired of waiting and the service is pathetic I should say. After many attempts I somehow able to order this tv. And the result is like this. I pray that no one else should suffer like me.

Thanks mi team for such a poor performance and destroying the trust.

My contact number. :[protected]

सर मैंने अभी ४ महीने पहले एक रेडमी 10 मोबाइल खरीदा था जिसकी बैटरी बहुत ही खराब चल रही हैकई बार केयर पर भी दिखा चुके कोई समाधान नही हो सका है दिन भर चार्ज करना पड़ रहा है कंपनी ने 5000 MH की बैटरी बता कर ग्राहकों को ठगने का कार्य किया है जबकि फ़ोन की बैटरी 3000 MH के जैसा भी बैकअप नहीं दे पा रही है कंपनी ने मेरे साथ बहुत बड़ा धोखा किया है
MODEL NO-M2101K7A1 REDMI 10
MOBILE NO [protected],

Display proplem not open the TV

Didnt got my product replaced

I have purchased the redmi band on 21st and it got delivered to me on 22nd September when i receive the product it wasn't getting switched on i immediately ask the help desk they suggested to me charge it as it wasn't be charged so i put it on charging but it wasn't charging as it was a gift for my husband i decided to pack it back after few days on Sunday when i met him i gifted the watch to him after opening again it wasn't getting on so he put it on charging as he removed the strap but it wasn't charging he tried many times after that it got charge after he removed it he noticed there is a crack on the charging point we called the customer care in the morning on 27th they suggested us to visit the nearest mi service center we visited there but they said we are not responsible for this product you have to talk to the mi store online now i want to replace the product or else i want a refund or fix the damaged i appreciate your help for the same.

Company had promoted cashback of 3000 rupees on its portal for order placed on model MI10I between 18th june -23 rd june.I had placed order on 21st june after confirming details and even after placing the order with orderid [protected] on 21st june itself. Company after 90 days as per their promised timeperiod for cashback denies to provide the cashback and also the order details are being deleted from the portal . They keep on raising new request every other day and ask for 4-5 days for the resolution for each request and then come up saying the order does not exist

[protected]

I have purchased this tv on 20th may 2020. The problem with this tv is that the screen turns into green when the video is playing, Audio comes normally. So I complaint it to xiaomi about 7 to 8 times but the problem is still there. I am completely exhausted and refund my money.

Not working my camera after the update
I need it repaired or get it in good condition

MI has a service center in Uttam Nagar East. There I showed my mobile in which there is a problem in the folder and they asked me for ₹4000, while my phone is still under guarantee.

I want to exchange my charger. My charger is in warrenty period, so I gone to Xiaomi service centre in Daltonganj to exchange it but the employes refuse to exchange it. They also doing bad behave with me and push out from there. I have call recording of there.
I want justice for doing bad behavior with me.