Xiaomi India Complaints & Reviews

[protected]

Respected Mi Customer Service,

Please KINDLY pay attention to the complaint i registered. Nobody from the servive assistance contacted me yet.
I registered the complaints Many time, i already mailed the problem in your Customer Service. Nobody contacted from the technical side.
Is Mi quit there customer service...
We dont hear about that yet...!

So Please* consider this as a request,
Please* do the needful at the earliest.

*I bought your product, now am pleasing You.
Salute to the great Customer Service Dear Mi Team

Faithfully,
Muhammed Aquib Khilani
Mobile No.(Mobile No.) : +91-[protected]

On Wed, 20 Oct 2021, 5:36 pm Xiaomi Customer Service of India, wrote:
Hi Khilani,

Thank you for contacting Xiaomi India Customer Support and sharing the attachment with us. I understand that your Mi tv is not working.

We apologize for the inconvenience caused to you. Please do not worry, I will surely assist you in this regard.

I would like to inform you that the booking date for your Mi tv repair is 20/10/2021.

If the issue didn't resolve then kindly revert us back.

This festive season, we have planned a lot of events, offers, and surprises just for you. Thank you for your love and we hope this Diwali with Xiaomi is the best one yet.

Please feel free to contact us if you have any further questions.

Regards,

Amit Nadagery

Xiaomi India Customer Support

Online Help: www.mi.com/in/service/help

Web Chat Service: http://bit.ly/michatsupport

WhatsApp Bot: +[protected]

Note: Xiaomi India offers an e-waste take-back & recycling service for mobiles, power banks, speakers, earphones, etc. that is compliant with the E-Waste (Management) Rules, 2016 issued by the Ministry of Environment and Forest, Government of India. For more info, please visit the link: https://www.mi.com/in/service/recycling_guide/

From: Robot_IN
Sent: Tuesday, October 19, 2021 4:13:05 PM
To: Xiaomi Customer Service of India
Cc: [protected]@gmail.com
Subject: in-TECHNICAL TROUBLESHOOTING/DISPLAY-KHILANI SAIF

Email Acknowledgment
Mi ID(Mi ID) : [protected]

Name(Name) : KHILANI SAIF

Email ID(Email ID) : [protected]@gmail.com

Mobile No.(Mobile No.) : +91-[protected]

Device Name(Device Name) : MI TV 4X 50 INCH

Issue Type(Issue/Sub - Issue) : TECHNICAL TROUBLESHOOTING/DISPLAY

Description(Description) : Am complainimg this for the second time already complained and no response from anybody from the service centres. I purchased the tv on 31/08/2021. Now its not working. I purchased it from Flipkart

Is Mi is going to close...

I have raised multiple complaints against their installation service but still, no one came for resolution. I have purchased tv on 16th Oct 2021 Serial No:35329/C[protected]. It's already been 5 days but no one came for installation. worst service, its a harassment for the customer.

Bought a redmi note 10 pro a month ago but the overheating problem hasn't been fixed.

My Mi 55 Inches tv display problem

My product is under warranty, without my knowledge they changed the battery of my product which I already have insurance for my mobile.
one the day while I was in MI store my mobile started problem. continuously I was visiting the store until 16/10 they never found my mobile mother get defect.

Respected Sir/Madam,
This is Raviprakash Bharat Singh i am the existing customer of Mi

sir this is to inform you that before few days back i.e.7th October 2021 i have purchased a Mi Phone Model name was (Redmi 9 Power) from the Laxmi Mobile Shop,

The mobile shop address is;shop no 3, 4 A-63/64 Karan Shanti CHS Sector-1 Mira Road District-Thane Pincode-401107 State;Maharashtra;
Sir day after purchase, there was a problem of hitting in the phone, due to which i reported it to the mobile shop, then they told me to complain to the service center, after that i complained to the my nearest Mi service center and they checked the problem of my phone, and after checking they took my phone replacement (duo) request and i got new phone from service center after 2 days, but after getting the replacement phone i was not billed for the replacement phone and the service center said you will get you replacement bill within 2 days but after so many follow up & reminders still i haven't received my bill yet, so sir i request you kindly take my complaint & give me resolution on thus issue,

for your reference here i have attached the SRN which raised by my nearest Mi Services i.e.Bhumi Mobile Shop ( Mira Road),

Please find the below attachment.

Thanks
Raviprakash Bharat Singh
Mobile-[protected]
Email address;[protected]@gmail.com

Battery is not working properly from the day beginning... between 7 days it was repaired from your servicing center but the problem is still working...what to do

After the MIUI 12.5.1 update, I'm regularly facing the app crash/auto back/glitch in every app. Please help me and fix this problem as soon as possible.

After MIUI 12.5.1 update, I'm regularly facing apps crash/auto back/glitch problem. There is no new update, so I'm unable to do anything. Please help me as soon as possible.

Kamlesh

sir i have purchase my mobile before 4 year ago at authorised shop
before sometime i can lost my mobile so pleas find it
my mobile bill

Purchased Xiaomi Mi 5X 50 on the launch. Invoice C[protected] through MI.com portal.

Option for 1 Year Extended warranty was available and same was selected.

Had I not selected this your installation Service Team would have offered comprehensive 2 Year Warranty. Why such discrimination in Online and Offline process of Extended Warranty

And further to your unfair policy, you introduce 2 Year Extended warranty Online later and despite following up through several mediums Twitter, Emails etc and ready to pay addition Delta amount you guys are not reverting back

Have been discussing this for last 2 weeks but response

Early buyers have trust in MI and thus without waiting for proper reviews we buy the product and your unfair policies and discrimination make us feel cheated.

My request is help me with the additional warranty as you would do for anyone who is buying now, refer screenshot

You can reach me at [protected] (Sanjay)

I bought POCO M2 pro phone from flipkart. It's in warranty. I am facing rebooting issue during calls and it also disconnects while recharging.
Rebooting issue mostly occurs during day time or in sunlight while talking on phone.

I have been to MI service center and they just replaced the power button and assured that the problem is been resolved.
But in few days still the rebooting issue started.
I have been harrased due to this. Kindly solve this issue now.

I ordered a Redmi Smart TV X50 125.7cm (50 inches) Black on 3rd Oct, but due to urgent need of money, I cancelled the order on the same day and for refund the customer care says to wait for 3 working days but after 3 days I didn't get refund after that they registered a complaint and said that they will resolve the issue by 11 oct they date ended and neither I recieve a call or email nor my problem is resolved and today they said to wait for a more day . On each and every day they say to wait but they don't solve the problem

Hello recently my phone fell down in water. Then it was not working. Then I went to mi service centre Gudivada. They after half an hour they are saying that u r phone display was damaged. U need to get new display they said. Then after a day they collected me money 4500 . Then they did water servicing and gave me. When I asked for computer generated bill they gave me shop bill. Like this they looted my money

My tv was replaced last month due to display problem.Now the replaced TV also having same problem.
So I registered repair request on[protected] job sheet number TVIN[protected] and mi team promised me they will solve my issue within 7 to 10 days. 5 days before service team called and informed me they and coming on[protected] for repair. But till now till now they didn't come and I tried to contact them but unfortunately they are not answering my call

I ordered and received mi tv but installation and demo of tv is still pending.I want to take action on this, and assign an expert for installation and demo of tv.
Thank you

I have been using Poco m2 pro since February 2021. I have been facing earpiece issue since March first week. I took my phone to mi service center 4 times and didn't get solution from them. Actually I made much more queries in Twitter poco support, but I didn't get proper response from them. I have made mi query through query website and registered issue in service and feedback option in poco m2 pro. Even I didn't get any response from poco customer care or from technical team. I want solution for this issue. They wouldn't response for my issue. Poco company cheating customer by using the name of miui updates. Not only I have been facing Earpiece issue, facing lot of issues in poco m2 pro. Poco company is waiting for the expiry of warranty period. So that they will make money through service center by repairing phone. Even after the complaint, they are selling the defective poco m2 pro products in the market. So many people aren't aware of the problems in poco m2 pro. Poor people will face too much of problems by this mobile

I ordered MU 11 LITE NE 5G on 2nd October. And it show that they delivered the product in estimate 4-6 days after check my pin code. But after 8 days of product placed i can't get my product. And whenever i call in mi customer service they put my call in hold after getting the order detail. And they directly deny to registered a complaint in that case. A complete unhuman behavior they show

I have complaint about my product 2 times but still no solution.
1st time complaint cleared without any solution.
2nd time still no any contact by anyone.

I've got poco m2 pro. Which is working very fine..but the charging cabe is not working, I've asked for the replacement of the cable in the service center of Xiaomi but there is shortage of the cable since 3 months...my warranty period has been over due to this.. Kindly resolve my issue...