Xiaomi India Complaints & Reviews

I have registered for a tv installation. I haven't received any token number, and since two days mi service people are contacting me but they are not appearing during tv installation time. While I am trying to talk with customer service people, they are showing u have poor network and middle of conversation they disconnected my call.

Hi My name is Sai Sandeep, I have purchased Redmi 9 power from mi.com and they couldn't deliver the product and refund was initiated on 06 October 2021 and still I didn't receive the refund .. even after reaching out to customer care I didn't receive any help

Order id :[protected]

Complaint number : WOIN[protected]

Hi,
I have ordered wireless power bank through Xiaomi website but received normal old power bank I have immediately approached Xiaomi call center they acted 2 days then after no response.

Registered mobile number is
[protected]
Name :PRAVEEN VANGETI

Hello,

Myself Ashutosh Singh I bought Redmi K20 Pro in the month of December 2020 and recently my phone has stopped network and I went to service centre and I gave for observation and they have done something and telling it's have motherboard issues and I'm asking why motherboard my phone has only network problem. It's a brand new phone and from the date of purchase I had issues like hanging and I was using like that and suddenly a the phone network was struck and it got turned off. The worst service I have ever seen in my experience and I want Xiaomi India to provide me with the compensation and immediate resolution on this.

I bought this phone from Mi.com .

Phone hangup and off

My poco x2 touch suddenly stopped working. Few days before I got some patch update and now my touch not working. I was watching utube suddenly it stopped working.

I was raised a complaint on 18 oct 2021 but till now no response from authorities

I ordered mi band 5 from amazon but it was not charging so i went to service center . They told me to replace my band . Then 10 days passed but i still got no replacement. Then i again went to service center ...they told me that now you contact costumer care . Then i called customer care they told your order is not able to deliver, so now you will get refund . From last 7 days i am regularly calling them and begging for my money even if its my own hard earned money.every time i call they refund will be given, we will call you ...but no one calls ...i call them every day . Then they xiaomi is a good company with lot of offers .i will never buy from them again ...give my money back.

[protected]

Respected Mi Customer Service,

Please KINDLY pay attention to the complaint i registered. Nobody from the servive assistance contacted me yet.
I registered the complaints Many time, i already mailed the problem in your Customer Service. Nobody contacted from the technical side.
Is Mi quit there customer service...
We dont hear about that yet...!

So Please* consider this as a request,
Please* do the needful at the earliest.

*I bought your product, now am pleasing You.
Salute to the great Customer Service Dear Mi Team

Faithfully,
Muhammed Aquib Khilani
Mobile No.(Mobile No.) : +91-[protected]

On Wed, 20 Oct 2021, 5:36 pm Xiaomi Customer Service of India, wrote:
Hi Khilani,

Thank you for contacting Xiaomi India Customer Support and sharing the attachment with us. I understand that your Mi tv is not working.

We apologize for the inconvenience caused to you. Please do not worry, I will surely assist you in this regard.

I would like to inform you that the booking date for your Mi tv repair is 20/10/2021.

If the issue didn't resolve then kindly revert us back.

This festive season, we have planned a lot of events, offers, and surprises just for you. Thank you for your love and we hope this Diwali with Xiaomi is the best one yet.

Please feel free to contact us if you have any further questions.

Regards,

Amit Nadagery

Xiaomi India Customer Support

Online Help: www.mi.com/in/service/help

Web Chat Service: http://bit.ly/michatsupport

WhatsApp Bot: +[protected]

Note: Xiaomi India offers an e-waste take-back & recycling service for mobiles, power banks, speakers, earphones, etc. that is compliant with the E-Waste (Management) Rules, 2016 issued by the Ministry of Environment and Forest, Government of India. For more info, please visit the link: https://www.mi.com/in/service/recycling_guide/

From: Robot_IN
Sent: Tuesday, October 19, 2021 4:13:05 PM
To: Xiaomi Customer Service of India
Cc: [protected]@gmail.com
Subject: in-TECHNICAL TROUBLESHOOTING/DISPLAY-KHILANI SAIF

Email Acknowledgment
Mi ID(Mi ID) : [protected]

Name(Name) : KHILANI SAIF

Email ID(Email ID) : [protected]@gmail.com

Mobile No.(Mobile No.) : +91-[protected]

Device Name(Device Name) : MI TV 4X 50 INCH

Issue Type(Issue/Sub - Issue) : TECHNICAL TROUBLESHOOTING/DISPLAY

Description(Description) : Am complainimg this for the second time already complained and no response from anybody from the service centres. I purchased the tv on 31/08/2021. Now its not working. I purchased it from Flipkart

Is Mi is going to close...

I have raised multiple complaints against their installation service but still, no one came for resolution. I have purchased tv on 16th Oct 2021 Serial No:35329/C[protected]. It's already been 5 days but no one came for installation. worst service, its a harassment for the customer.

Bought a redmi note 10 pro a month ago but the overheating problem hasn't been fixed.

My Mi 55 Inches tv display problem

My product is under warranty, without my knowledge they changed the battery of my product which I already have insurance for my mobile.
one the day while I was in MI store my mobile started problem. continuously I was visiting the store until 16/10 they never found my mobile mother get defect.

Respected Sir/Madam,
This is Raviprakash Bharat Singh i am the existing customer of Mi

sir this is to inform you that before few days back i.e.7th October 2021 i have purchased a Mi Phone Model name was (Redmi 9 Power) from the Laxmi Mobile Shop,

The mobile shop address is;shop no 3, 4 A-63/64 Karan Shanti CHS Sector-1 Mira Road District-Thane Pincode-401107 State;Maharashtra;
Sir day after purchase, there was a problem of hitting in the phone, due to which i reported it to the mobile shop, then they told me to complain to the service center, after that i complained to the my nearest Mi service center and they checked the problem of my phone, and after checking they took my phone replacement (duo) request and i got new phone from service center after 2 days, but after getting the replacement phone i was not billed for the replacement phone and the service center said you will get you replacement bill within 2 days but after so many follow up & reminders still i haven't received my bill yet, so sir i request you kindly take my complaint & give me resolution on thus issue,

for your reference here i have attached the SRN which raised by my nearest Mi Services i.e.Bhumi Mobile Shop ( Mira Road),

Please find the below attachment.

Thanks
Raviprakash Bharat Singh
Mobile-[protected]
Email address;[protected]@gmail.com

Battery is not working properly from the day beginning... between 7 days it was repaired from your servicing center but the problem is still working...what to do

After the MIUI 12.5.1 update, I'm regularly facing the app crash/auto back/glitch in every app. Please help me and fix this problem as soon as possible.

After MIUI 12.5.1 update, I'm regularly facing apps crash/auto back/glitch problem. There is no new update, so I'm unable to do anything. Please help me as soon as possible.

Kamlesh

sir i have purchase my mobile before 4 year ago at authorised shop
before sometime i can lost my mobile so pleas find it
my mobile bill

Purchased Xiaomi Mi 5X 50 on the launch. Invoice C[protected] through MI.com portal.

Option for 1 Year Extended warranty was available and same was selected.

Had I not selected this your installation Service Team would have offered comprehensive 2 Year Warranty. Why such discrimination in Online and Offline process of Extended Warranty

And further to your unfair policy, you introduce 2 Year Extended warranty Online later and despite following up through several mediums Twitter, Emails etc and ready to pay addition Delta amount you guys are not reverting back

Have been discussing this for last 2 weeks but response

Early buyers have trust in MI and thus without waiting for proper reviews we buy the product and your unfair policies and discrimination make us feel cheated.

My request is help me with the additional warranty as you would do for anyone who is buying now, refer screenshot

You can reach me at [protected] (Sanjay)

I bought POCO M2 pro phone from flipkart. It's in warranty. I am facing rebooting issue during calls and it also disconnects while recharging.
Rebooting issue mostly occurs during day time or in sunlight while talking on phone.

I have been to MI service center and they just replaced the power button and assured that the problem is been resolved.
But in few days still the rebooting issue started.
I have been harrased due to this. Kindly solve this issue now.