Xiaomi India Complaints & Reviews

I purchased mi notebook horizon 14 i7 8GB 512 GB on[protected] by paying 60, 000 Rs by trusting the company as they claimed to provide good products in India or world. But let me highlights the inside story. After 10 month of purchase there was a problem in both USB 3.1 port, USB Type C and HDMI 1.4b. I went to Mi care then submit the laptop. If you do not believe me this is my laptop Job sheet number: WXIN[protected]. After testing they said your laptop motherboard is also damaged. I called on mi customer help care, tell them everything. I confirmed from them that if motherboard of any laptop is damaged, definitely it will affect others parts too. I told them it means my product is totally or partially damaged already. So, I ask why should I accept that damaged laptop. They said we will fix the laptop by changing the motherboard. I asked why are you changing only my motherboard, you should change all the parts of my laptop. Since motherboard connected to all important part of laptop. I told them that your company provided a damaged machine to me. If you change the motherboard how sure you are that it will not damaged in 10 months. And if fortunately, motherboard works well then what about the other parts which are already partially or fully damaged. I will have to pay for all that’s part if they fully damaged in future if products work. I also ask them what is the average life of your products, they said 1 year and we provide only warrant not guaranty. It means your product life would be 1 year only after that it would be fully damaged or you have to repair it by paying money.

I wasted my huge money. I will never trust your company.

Not able to setup seperate ringtones for sim1 and sim2 even if I select two different ringtones the second tone selected is added as default for both sims

Redmi Note 10 pro

- Microphone during video calls not working properly. Caller on the other side of the call cannot hear the conversation clearly.

- FM radio not working properly. Even after attaching the earphone and scanning for FM stations, the FM radio does not work either in speaker mode or earphone mode.

- I am feeling let down by Xiaomi, having spent money on Redmi Note 10 pro but getting a deficient product.

Pls help and resolve the problem on my Redmi note 10 pro purchased recently from mi store.

Either replace the mobile or if a software issue pls get the updates done.

Regards
Bkaushik
[protected]

Fm radio not working. No radio with speaker or earphone.
The microphone during video calls does not pick up sound properly. The caller on the other side of the call is not able to hear the conversation.
I am now feeling bad about purchasing the Redmi Note 10 pro.
Pls help to resolve these problems at the earliest.
Regards
Balraj
[protected]@gmail.com
[protected]

Remote access not proper and Tv hang problem

Dear Sir,
I have ordered a Mobile Phone, REDMI 9I Nature Green 4GB RAM 64 GB ROM on 7th August, vide ORDER NO.[protected] and paid the cost.
It should be deliver by 12th, but surprisingly not yet received yet.

The worse courier service you used.

Kindly Update the status and why such delay for delivery.

Thanks & Regards
Praveen Kr Singh
[protected]

I update latest MIUI version. It not work. My mi phone doesn't support many features. When i open application, then crash the application. Many features don't work. So fix it immediately.

My phone a REDMI 4 was not accessing the internet and I took it for repairs to the MI service centre at Margao, Goa. I then wrote to the Company MI complaining that "your need to market your new models does not condone the neglect of your existing customers".
The reply of MI only confirmed my allegation that the company was only interested in marketing their newer models:
“Hi Joseph,
Thank you for contacting Mi India Customer Support. I understand your concern that Mi staff refused to take your Redmi 4 as the life of the phone had expired.
Please do not worry. I will help you with that.
I would like to inform you that some products are not repairable if it was in warranty new piece is given to you after submitting that product
As it is out of warranty we can not do anything. However, you have to purchase a new one”.
I SHALL NEVER PURCHASE A MI PRODUCT

Phone is good working but one problem in7 days before problem is typing keyboard m and backspace not working properly

Heating and brightness problem

I brought a Mi 11x on 14th of August 2021 and today I faced heating problem in my phone. Please help me out?

Hey Xiaomi I am a miui user I am using redmi 4a I till didn't get the ubdate of miui 11 fix this problem immediately please try to solve this problem

Raised complaint that HDR functionality is not working. They closed the complaint without resolving the issue. No repair or replacement done for Mi 4x 50 inch tv even after doing so many calls on their customer. Company is not keeping commitment of repair or replacement during warranty period.
Complaint Number: M1346651
Invoice copy attached in snapshots

Currently I'm using redmi 9 power.. But it's gyroscope is too slow... I'm requesting to xiaomi.. Please solve this solve this problem.. Thank you

My mobile phone got stolen in kavali bus stand redmi note 8 please try to track this phone

14.08.2021 I had repaired my MI note 7 pro at MI care Baripada 757001 around time 7PM costing Rs1200.00. They didn't gave me a receipt of that and after that my fingerprint censor is not working. Also the top scroll is not working.
I suspect they have stolen my private data after tempering with my fingerprint censor.
Waiting for your reply on this.

Heating while charging, lagging mobile, battery drain etc on after update of Android 11 in poco x3 please fix this

I have by mobile in last month it is not working properly after that I have gone to service center they summit the phone after 3 days they return and said now it will work but when I came to my home. The condition of the phone still same

I am a Xiaomi customer with worst experience with their service.My Mi 10 i device has severe camera freezing problem.The problem occurs not all the time.I visited the service center 3 times which is 54 km away ie, to and fro distance 108 kms.They changed the software but the issue persists.I again visited the service center with stuck videos but they couldn't find the fault when they check the camera as it doesn't take place all the time.Last time they didn't enter the complaint as they couldn't find out the reason for the issue.They told that I should keep the phone in the service center and they didn't give me an open job sheet even though I called the mi customer care and they also told the same to the service center.As I have no other option I kept my phone there without any job sheet.I have called the toll free number many times and they have no role except saying sorry for everything happened.I haven't been able to attend my online classes for past week and still the same.I called the customer care so many times and they told that they will start enquiry and I may get a replacement.But the decision is being changed from day to day as different persons attending the call.My exams are going to take place on 24 th of this month and I have to travel behind the service centre (service centre id:XMIN2854).Sir you can imagine the struggle of travelling this much kms in the midst of covid pandemic in public transport not only once or twice.Expecting a reply and action from you.-By a student(14August2021)

I buy a new phone in Amazon.but did not work switch on, then I have goes to care center .he is time taking for mother board repair. I have great mistake to buy readmi 9 smart phone.