Xiaomi India Complaints & Reviews

I am Subhaprakash Mishra, address S/o Surendra Mishra, Nuabetenda, Niali, Cuttack, 752120 Contact Number [protected].
I purchased POCO M2 Pro having SL NO 28284/E0V701903 from the date of purchase its call waiting option has not been working.For that i suffered a lot.Due to that problem, i am unable to who are called me and how many times also.
I already visited Bhubaneswar Xiomi care, they repaire it and told your software is now updated.Your problem has been resolved.In such time the mobile was working properly but after one days same problem started, when i show them they told, you have to change your network from airtel to other then only your problem will be solved.But as per them i changed the network from Airtel to Jio but the same problem has been persisiting.
It is a defective product, i suffered a lot please change the product so that it will be helpful for me.
I already make complaint but the authority has nit given proper answer.My problem still continuing.

I am purchase a mi 10 t smart phone two month only
but not satisficed thish phone probalm is auto restart
not any aap open and no call out going incoming
main kiya karu paresan ho gaya hu is mobile sebar bar service center door raha hu koi soulution nahi mil raha hai

Maine redmi note 10 ! 19 day pehle liya he usme hanging issue a rha he kya kru

From, yesterday[protected] only my down volume key is pressing automatically.
My device is Redmi Note 8 . I have done every thing, please I am i class 12 and I am not able to do my classes.
I request you to slove my problem.

I bought MI Note 10 Pro in Apr'21, Just at the first day I face issue in camera, it was showing zebra lines. I went to shop keeper and he format the phone, re install updates and problem was resolved, from next week lockdown started in Delhi. At the starting of May'21 I found that whenever I put my phone on speaker listeners were continuously complaining that my voice is breaking. Post lockdown in June, I visited the service center and they format my phone and install the updated after 1 week of this I am facing various issue on this MI note 10pro.

MI Note 10 Pro, new problems.

1. Overheating
2. Some time speaker doesn't support on call
3. Voice breaking complaint by listener still there
4. We Can't use another app while on whtsapp call.
5. Some time screen display so many lines on screen.
6. Battery drains in a single day without use of much apps.

Later on I came to know that these are common problems and many users have reposted same issues.

I am very much fed up from this phone.
I was planning to sale this phone but resale value is less than 50% just in 5 months.
If I visit service center they will again wipeout all the data and it will be again waste of huge time.

AFTER THIS PURCHASE IT HAS BECOME A NEW TASK OF DATA BACK UP, service center visit, Reinstallation, check for 2 weeks and repeat.

It was my last purchase from MI.
I WILL NOT BUY ANY NEW PRODUCT OF MI IN FUTURE AND WILL ADVICE OTHERS TOO FOR NOT TO BUY.

I brought MI wireless earphone 2 on 13 July 2021. A month ago there was a cracking noise in my right earphone, so I gave it to a service center for replacement. The complaint was booked on 28th August 2021. Today(31st August 2021), I received an SMS saying that your replacement product is ready to pickup please visit the service center. I went to the service center and took the product. I took some photos and sent it to my friend as he was not believing me that they will replace the earphones instead they would repair and give it back to you. I went near my bike outside the building and opened the product there was a pair of stapler pin boxes. As soon as I noticed that I rushed back to the service center but they were closed. I called them, they told me that they were at lunch break and they will open the store at 3:30. So I didn't go home and waited in front of the service center. I was there at the store from 1 pm to 5 30 pm and still, my issue was not solved. I called customer care they heard my issue and told me to wait as they were putting my call on hold and I waited for half an hour no one answered back the call. So I came home. I tried to verify the S/N of the product and I got, No Serial number found as a response. I requested customer care to solve the issue but they were constantly saying that we need video proof, The product was brought from MI authorized service center so I never imagined this kind of fraud would happen so I didn't even had any idea that I have to videotape the unboxing. I was not even suggested to open the product at a service center, so I took the product, went out sent some pics to my friend, and opened and there were staple pins in it.
I request you to provide a replacement for my product. If there is any way to track the original product I would suggest tracking the product and give me the same. I have spent a lot of money on earphones and this is not fair to get 2 boxes of 5rs stapler pins. Please solve my issue as soon as possible. I have attached the Invoice, Inspection sheet, Picture of the box before and after unboxing, all the barcodes present on the box(S/N, SKU no ( All the photos taken were from mi service center).

One morning I woke up and my Redmi note 6 pro was not switching on, I took to MI service center and they said that the motherboard is damaged and I need to pay 7000 for this. So, I opted for exchanging my mobile.
I submitted my mobile phone in the Dumka MI service center and they gave me a coupon of 3200.
I used this coupon on 13th August to buy Redmi note 10s and paid the rest money by card.
But due to unavoidable circumstances the order was returned. For 17 days Xiaomi didn't initiated the refund. I personally emailed and called Bluedart to take back the mobile to hub.. the Xiaomi customer care didn't responded any single time.
Finally after so much harassment I got the money back which I paid through my credit card, but the exchange coupon was not refunded back. They are saying that the coupons are not refundable but the gift coupons are not refundable, it is an exchange coupon which I got after giving my mobile phone.
No one is helping me, though it is totally wrong. No where it is mentioned that the exchange coupon will not be returned. I have paid my mobile phone for this.
Please help me with the return of exchange coupon or the mobile phone because it is a fraud. Please help me out I need to order a new mobile as I am facing issue with my office work because of this.
Order id - [protected]
Complainant no. - WOIN[protected]

Dear Sir/Madam,

I was overcharged for the back panel of my mobile redmi note 9 pro max, which was accidentally fell down and back panel got cracked. I went to get the reciever fixed as I was unable to listen the other side voice, initially when I enquired I was told Rs. 1600/- is the back panel cost, when I went to the service center i was told the cost is Rs. 1900/- and when I submitted the mobile, they have added glue charges Rs. 165/- and service charges Rs. 413/- also. That means they dont even have the glue with them and when it is under warranty then also I was charged service charges.
I was forced to pay the whole amount otherwise they were not giving my mobile back

Kindly take the strict action against them as they are looting the public with unnecessary cost and please find attached the invoice I received

Hello,
I am loyal customer of Xiaomi and I have been using the products of Mi from the last 5-6 years and this time I faced an issue with the service
My mobile phones screen got damaged so I submitted my phone and they repaired, after almost 10-15 days my phone again faced an issue, the back cover starts opening on its own so I went and they charged me a huge amount of 2700 something and told me the battery is swollen and it needs to get replaced.
Again after 10-15 days thee upper panel of my phone starts opening so I went and this time the guy started to shout on me and denied to provide service. I have a proof of him as well. I already paid so much money and because of their bad behaviour I am not been able to work properly. It afffected my mental health and its sheer misbehavior.
Kindle take action or else I have to take legal actions against the company.

Mi 11x pro camera very much disappointed
Poor quality it is working like normal 8mp camera. Poor pixel quality. Sample i attached please provide necessary updates.

I brought mi note 9pro on 2020 sep 20.only 20 remaining for expiring warranty .about 3month before my phone get auto reboot while calling .there are about more than 10 time this problem repeated. another problem is when I press power button and swipe to unlock phone some times my phone screen get black out . again I press my power button and swipe to unlock phone the screen become black.after 15-20 time repeat this process only after that the phone will be act normal.

These are my problems .I contact to costumer center and they told me that its a bug.And they solve it..after some days the 2 same problem repeated.what I have to do ...

First I brought samsung mobile it also show many problems.so I sold it and brought this.
I believe with costumer satisfaction and product quality of mi .but your company disappointed me..I want a defect less product.. please do needful regards this problem.

Yours faithfully
Your valuable costumer

Mi Service Center Wrong Eligations On Customers Service Provider Saved Personal Money And Free Warranty Mobiles

The Service Center Told Is Mobile Has No Warranty Take Charges

Hello there...

Am using redmi note 10 mobile... After taking screenshot, in the screen display: "couldn't find the picture" dialogue appear when I open the picture..

So please fix this issue with an update..

Miui: 12.5.1 stable (Global)

I gave my phone at service centre for display damage for which they took Rs 3214.
I got it fixed with new display but the finger scanner stopped working after their service when brought to there notice immediately on the same day the employees informed to back up the data and they would fix it.
Later when I backed up the data and when to the store the mager and employee said that its not there fault I have to pay for the finger scanner to get it fixed.
The manager and the staff at the service centre are rude, unprofessional, irresponsible, bad behaviour, use of profanity and no one wears mask the at service centre.
I request you to please look for the reviews in Google about the service centre.
I have registered a complaint through customer support.

I had bought Xiaomi Redmi Note 9 Pro Max few months ago through Amazon India website. My smartphone is now having issue that it is showing full strength of network but still the internet speed is really slow. On other smartphones with the same Sim card it is providing good speeds.
Please help me find out what the actual issue is.

Complaint about MI tv i have already registered my complaint i have got a token number but they didn't call me till now

Wrost service [protected]@india i am check in service centre vaishali amarplai service centre in jaipur india staff behaviour rude I am purchase mi phone 15 day ago charging cable was not work properly he is dmage manufacturing deefect but not help service centre

A vertical line came on tv screen of my tv.

I bought this mobile on 20th Aug and after that i checked mobile features so, video and camera quality is very bad, also sometime mobile is hanging and not able to see clear picture so, I don't want this mobile I want my money back so request you to please return my money.

I was having some issues in my tv pannel so i complained at mi service centre to repair it but they replace my tv with another tv on 16 july at the time replacement tv was not getting connected to wifi but the technician told me it will be resolved after some time but now there is no option appearing in tv for wifi connection i think they replace my new tv with refurbished tv and they even dont provide me any reciept for that replacement