Xiaomi India Complaints & Reviews

Didnt got my product replaced

I have purchased the redmi band on 21st and it got delivered to me on 22nd September when i receive the product it wasn't getting switched on i immediately ask the help desk they suggested to me charge it as it wasn't be charged so i put it on charging but it wasn't charging as it was a gift for my husband i decided to pack it back after few days on Sunday when i met him i gifted the watch to him after opening again it wasn't getting on so he put it on charging as he removed the strap but it wasn't charging he tried many times after that it got charge after he removed it he noticed there is a crack on the charging point we called the customer care in the morning on 27th they suggested us to visit the nearest mi service center we visited there but they said we are not responsible for this product you have to talk to the mi store online now i want to replace the product or else i want a refund or fix the damaged i appreciate your help for the same.

Company had promoted cashback of 3000 rupees on its portal for order placed on model MI10I between 18th june -23 rd june.I had placed order on 21st june after confirming details and even after placing the order with orderid [protected] on 21st june itself. Company after 90 days as per their promised timeperiod for cashback denies to provide the cashback and also the order details are being deleted from the portal . They keep on raising new request every other day and ask for 4-5 days for the resolution for each request and then come up saying the order does not exist

[protected]

I have purchased this tv on 20th may 2020. The problem with this tv is that the screen turns into green when the video is playing, Audio comes normally. So I complaint it to xiaomi about 7 to 8 times but the problem is still there. I am completely exhausted and refund my money.

Not working my camera after the update
I need it repaired or get it in good condition

MI has a service center in Uttam Nagar East. There I showed my mobile in which there is a problem in the folder and they asked me for ₹4000, while my phone is still under guarantee.

I want to exchange my charger. My charger is in warrenty period, so I gone to Xiaomi service centre in Daltonganj to exchange it but the employes refuse to exchange it. They also doing bad behave with me and push out from there. I have call recording of there.
I want justice for doing bad behavior with me.

I have given my phone to the service center from 10 to 11 days or I am calling him everyday or he is calling me everyday or if I am angry then he is saying that TUNE COMPANY NHI KHARIDI HAI PHONE KHARIDA HAI and his totally misbehaving with me the person name is RASHID ALI and his team he is saying yout not a collector of aurangabad i cant say what he is saying [protected] i request you to plz action against mi service center

I had purchased a smartphone(Redmi Note 10T 5G) and one power bank from their official website on 14th Sept 2021 and the products was be delivered on 19th Sept 2021 but to date(22nd Sept 2021) I didn't get any confirmation about my product from them. They are just giving me excuses.
They are not delivering the product and not even refund my money. I'm feeling mental torture for calling them again and again for my product. Please help me to get my product or money and raise a legal complaint against them.

I recently bought MI 4A pro tv two months back.. That was my first mi purchase.. It stopped working now.. Whenever i ask the service desk or complaint desk of MI they just ignore and tell tomorrow will solve. Its now nore than 20days.. Its better to avoid purchasing MI products.. Please make a big complaint against this fraud company in india.. I dont know why consumer court is there?

Sir update kai bad camera mai dikkt aa gai
Camera kai age blank ho gya hai yesa ku

I got an update on my poco x2 miui version 12.5.2 on 18/09/2021, after updating phone rear camera stoped working. From next day morning also the touch screen not working. I went to xiaomi service centre they refused to repair for free they told me repair cost 8500 to change the motherboard. Beacuse my phone is out of warranty.
on 3rd sep their company ceo mr anuj
came live on youtube and talk about same issue
( the video link is https://youtu.be/6JHUk3t_8yEl
and ask all user to fill a form for free repair but i talked to their custumer care and their service centre, they didnt even know about this and forcing me to pay. As this is a fault of company phone is damaged by their wrong software update.
So my concern is why i am not geeting free repair their is no liquid damage or not even any scratches on my phone then why i am not
elegible for free repair.
I reported a feedback complaint by their feedback app feedback id[protected] but not
getting any reply, i also want to ask why their
customer care not taking any action of my complaint
and i want free repair only if not provided then i
only have one option i will take legal action

After placing the product sti I didn't recive the product, every time I connected with help line members, they give false statement about the product.

First time we purchased so called famous brand MI tv and within 2 months of purchase this smart TV stopped working while watching it. After calling customer care and following the steps to reset the TV nothing worked out. Even after writing emails to grievance cell nothing improved. After numerous calls their technician called and without visiting concluded that display is gone and needs to be replaced and it will take 10 days. This is really very very disappointing that product in warranty period is taking such a long time and they simply dont have parts in stock. The WORST, PATHETIC service ever experienced. Please DONT BUY MI products.

The Mi TV Stick and the Mi Smart Speaker that I ordered was delivered yesterday. I went through a painful setup process, then found that the TV stick does not at all work well. It is quite slow, and completely stops responding sometimes (I had to unplug it to reset the device as it wouldn't do anything whatever key I pressed on the remote). It also loses connection to the Smart Speaker. Restarting the TV Stick did not do anything, and the only way to get it to connect finally was to unpair and re-pair it. I want the sound through the speaker, which is why I purchased it, not through the TV.

I called customer service and they said they would not ship a replacement even if I sent back the one I have, and that I need to take it in to a service center. I told them that I don't want to do given the COVID pandemic but they said there was no other option.

I asked if I could send some feedback about the company given that my experience with the 55 inch TV I bough has also not been great, and apparently there is no way to submit feedback. They said to submit a product review, but there is no way to do that on either the web site or through their iPhone app.

All in all, a terrible experience so far.

These headphons coushion is rough and teared and the sound is not clear

Hello,

Myself Surya I bought Redmi Note 10 Pro Max in the month of July 2021 and recently my phone has stopped working and I went to service centre and I gave for observation and they have done something and telling it's a water damaged and that moment I felt like hell when they blame on me. It's a brand new phone and from the date of purchase I had issues like hanging and I was using like that and suddenly a the phone was struck in a single screen and it got turned off. The worst service I have ever seen in my experience and I want Xiaomi India to provide me with the compensation and immediate resolution on this.

I bought this phone from Amazon.

My contact number : [protected]

I brought a new mobile redmi prime 9A on 10/09/21.but it's audio got compliant only full volume we got some sound. Pls help me.
IMEI [protected].

I am not able to get pachwall update for my mi43 inch tv

Present MiUi Tv ver 1.0.2 (Stable )

Pl do needful