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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Jan 21, 2026
Complaints 6148
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259
Unresolved
5889
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 41

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R
rockstar free fire
Jun 24, 2021
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Battery blast redmi 9 price
+2 photos
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    Drmgpatted
    Jun 24, 2021
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    Address: India

    Sir with reference complaint id WOIN[protected], token number M-1029813, I had complaint for mi water purifeier service under warranty on 26 April 2021, but that time there was lock down, so waited till today and called customer care several times but not response just saying problem will be resolved shortly but still prblm unsolved, so called number company unable to solve single problem of customer u r unfit to be number one very worst service, I think this time u will take my complaint and solve our problem
    Jun 24, 2021
    Updated by Drmgpatted     Sir with reference complaint id WOIN[protected], token number M-1029813, I had complaint for mi water purifeier service under warranty on 26 April 2021, but that time there was lock down, so waited till today and called customer care several times but not response just saying problem will be resolved shortly but still prblm unsolved, so called number company unable to solve single problem of customer u r unfit to be number one very worst service, I think this time u will take my complaint and solve our problem

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      G
      Geojit07
      Jun 24, 2021
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      I purchased a 32 inch TV from MI retailer. I am not able to register for a door step appointment. I am unable to fill the boxes and select dates. Also to every pincode, its saying covid restriction, eventhough currently there is no restrictions at our place.Please look into the matter, else i have to return your product...
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        P
        pradhan rajat
        Jun 23, 2021
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        Address: kishangarh, district - ajmer, state- rajasthan , pin code- 305801

        Sir mai kishangarh, district : ajmer, state - rajasthan, pin code 305801 se hu ...

        mera mi mobile note 5 pro ka combo tut gya tha or saath hi charging socket bhi kharab ho gya tha...

        fir maine yha kishangarh ke mi service center me mobile shi krne k liye diya...

        but un service center walo ne combo to change kr diya but...mere charging socket ko change krne ki jagah repair kiya...

        or charging socket galat repair krne ki vajah se mere mobile ka main mother board ki ic kharab kr di...

        jis vajah se mera mobile aapke un service center walo ki vajah se kharab ho gya.

        ab mai un service center walo ke khilaf legal karyawahi krunga

        mere paas unke khilaf sare proof h ...

        ab ya to aap unke khilaf 2 din me means 26 june 2021 tk karyavahi kre nhi to mai legal complaint krunga.
        +1 photos
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          R
          Rajul009
          Jun 23, 2021
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          Address: Uttar Pradesh

          Helo sir,
          your company Engineer not done my install of 43 inch led.whole time he saying I am coming, I am coming but he is not come.so I don't want mi tv. please do something and area manager using also using abusing language.very bad service through mi.

          Thanks and Regards
          Rajul chaurasia
          [protected]
          Vishnoi mohalla Pratap nagar kamalganj
          Distt- farrukhabad UP east
          Pin code-209724
          +1 photos
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            D
            D R Divyanshu
            Jun 22, 2021
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            Address: Muzaffarpur, bibiganj 842002

            Service request number:-HHIN[protected] IMEI:- [protected] mera data cable kharab ho gya h. Charge rapidly nhi hota hai. Bahut slow hota hai. Mai jb exchange karne gya tb apka service man check kr ke bola ki kal aaiye aaj cable end ho gya h. Mai aaj gya tb vo bol rha hai ki apka cable pin tedha ho gya hai agar tedha rahta to mobile ke under jata kaise. Plzz I want new cable. Plzz online class me bahut dikkat hoti h. Charge nhi rahega to kaise study krunga. I request plzzzz
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              D
              D R Divyanshu
              Jun 22, 2021
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              MI service center motijheel muzaffarpur

              Address: Muzaffarpur bibiganj 842003

              Mera [protected] imei number. Mera data cable kharab ho gya hai. Mai exchange karne gya to apka service man check kar liya aur bola ki thik h abhi available nhi hai kal aaiye to aaj gye to bola ki data cable ka pin tedha hai agar tedha rahta to mobile ke under jata kaise. Plzzzz I want new cable. Online study karne me dikkat hoti hai.service request number HHIN[protected]. Mobile number [protected].
              Plzzzz...
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              M
              Mahesh Pati Mishra
              Jun 22, 2021
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              Address: SIDDHARTHANAGAR, UP

              HELLO THERE, Yesterday I bought a new phone from the MI showroom and I was not satisfied after buying the product. The same day I want to upgrade it with another 10 series, but the showroom says, they cannot replace it.
              Let me know, how fair is Mi WITH ITS CUSTOMERS..

              Mahesh pati mishra
              Jun 22, 2021
              Updated by Mahesh Pati Mishra               HELLO THERE,            Yesterday I bought a new phone from the MI  (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
              Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
               I have also attached a copy of the bill.kindly review it and let me know, what is the solution.
              Jun 22, 2021
              Updated by Mahesh Pati Mishra               HELLO THERE,            Yesterday I bought a new phone from the MI  (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
              Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
               I have also attached a copy of the bill.kindly review it and let me know, what is the solution
                                                                                              Mahesh pati mishra                                                                            +91-[protected] (WHATSAAP)
              Jun 22, 2021
              Updated by Mahesh Pati Mishra               HELLO THERE, Yesterday I bought a new phone from the MI (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
              Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
              I have also attached a copy of the bill.kindly review it and let me know, what is the solution
              Mahesh pati mishra +91-[protected] (WHATSAAP)

              Jun 22, 2021
              Updated by Mahesh Pati Mishra               HELLO THERE, Yesterday I bought a new phone from the MI (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
              Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
              I have also attached a copy of the bill.kindly review it and let me know, what is the solution
              ([protected]@gmail.com)

              Mahesh pati mishra +91-[protected] (WHATSAAP)...

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                K
                KaranSolanki
                from Chennai, Tamil Nadu
                Jun 22, 2021
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                Address: Orchid (Block E), Ground Floor to 4th Floor, Embassy Tech Village, Marathahalli-Sarjapur Outer Ring Road Bangalore-560103

                HI,

                I ordered a TV from mi.com on 14th June 2021. Order number: [protected]
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                  R
                  Redmi User
                  Jun 22, 2021
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                  Address: Chennai.

                  Redmi 9 power battery is fast drain on normal usage.Please repair the fast battery drain problem and automatically switch off hotspot problem.Please solve battery issue.Thank you
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                    Nitesh1995
                    from Kolkata, West Bengal
                    Jun 21, 2021
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                    Address: 72/3 D R.K Chatterjee Road

                    My name is Nitesh Kumar Shukla. I had purchased an android tv from Xiaomi and now it was having issues. The technician came but after 2-3 attempts he said that the motherboard is faulty. As my tv is under warranty the company is supposed to repair it for free. But now they are delaying and giving a reason that they do not have the motherboard. It has already been 8 days since I raised a ticket in their support portal. They also did not update me the reason for delay, I had to call them several times. Please help.
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                      Pk211587
                      from Vathirairuppu, Tamil Nadu
                      Jun 21, 2021
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                      Website: Mi custservice

                      As discussed on the call, your complaint reference number is WOIN[protected]. Our team will get in touch with you on or before[protected]. We appreciate your patience and co-operation in this regard. Thank you for contacting Xiaomi.
                      It was around 50days from my 1st complaint. Not yet resolved.
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                        Pk211587
                        from Vathirairuppu, Tamil Nadu
                        Jun 21, 2021
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                        I purchased my mi tv on jan2nd through Flipkart. After 4months it was not working. Power button not blinking. So I was supposed to request a service through Flipkart customer protection plan and also mi service.it was about 50days no one yt to come for fixing this issue. I had called so many time but nt yt respnd. I'm hardly depressed. They made so may fake updates. I'm stressed to the core. I invested around 18k for this tv. I recommend u not go for mi products. If it is working, no issues. Once I need their service, u felt depression to the core. Avoid mi product forever.
                        +3 photos
                        Jun 21, 2021
                        Complaint marked as Resolved 
                        Nt yet resolved.only pending complaint
                        Jun 21, 2021
                        Updated by Pk211587                         Customer service is Utter waste.

                        Jun 21, 2021
                        Updated by Pk211587                         The very first from theirs.[Xiaomi Aftersales] Dear MI Fan, your Repair request is confirmed and our Engineer is on his way as per your appointment schedule (07/05/2021 10:00 AM), Please note that Xiaomi will NOT ask you to pay for related Services before the Service is rendered. Payments to the Service Engineer should only be made after the Service is completed.
                        Jun 21, 2021
                        Updated by Pk211587                         Their Recnt update..
                        As discussed on the call, your complaint reference number is WOIN[protected]. Our team will get in touch with you on or before[protected]. We appreciate your patience and co-operation in this regard. Thank you for contacting Xiaomi.
                        Jun 21, 2021
                        Updated by Pk211587                         They told me my complaint will be resolved by 23rd June 2021

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                          VigneshVenu
                          Jun 21, 2021
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                          Product purchased on 5th May 2021. Installation happened only on 10th May. Product stopped working on 20th May. The online complaint portal did not allow me to request any door step service due to lockdown. No response from company. Finally Mi India took the complaint on 5th June and technician visited on 10th June. He checked and said there was some issue with the panel and motherboard. He wanted us to wait for a week to get the spare part. Today (21st June 2021), the complaint is still not addressed.
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                            xander G
                            Jun 21, 2021
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                            Address: delhi

                            Apps available in mi apps store are not latest and unable to use apps.
                            Apps latest version are not maintained on regular basis. Due to which we need to visit everytime at Google Play. But I do not want to visit Google Play.

                            In phone updates do not get notifications for apps update due to which facing issue in financial transaction

                            Thanks
                            Vijay
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                              VigneshSundaram
                              Jun 20, 2021
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                              TV display not working. Raised repair request on 1stay but no response till

                              Display is not working in my 4X 50" tv. Raised complaint on 1st May. Still my tv is covered under warranty but still no response regrading the replacement. I have raised multiple complaints on the same but no updates so far. Worst ever customer care from MI india....
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                              Dr Amit K Patel Patel
                              Jun 20, 2021
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                              Not getting started
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                                R
                                Redredmi
                                Jun 19, 2021
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                                I am having problems regarding my wifi. When the phone gets locked the wifi gets disconnected. As i try to reconnect my wifi it connects disconnect very quickly. The wifi connection signal flickers. To connect to the wifi i need to restart my phone.
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                                  M
                                  Maitysumana
                                  Jun 18, 2021
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                                  Address: Bangalore

                                  On 13/06/2021 I made a payment of Rs3999 for purchasing Redmi gps watch. Money has been debited from my account and credited to mi account.After that the oder was cancelled by them and then they are not returning my money.

                                  In the earlier mail they told me that I’ll get my money back in 3 days. It’s been 5 days I did not receive the refund, and I’m trying to reach them via mail and phone call. Sometimes they are ignoring everything and sometimes providing some vague response. Really not happy with this. Now they are telling that they haven't received the amount.
                                  I checked with bank and they are telling that it has been credited to Mi account.
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                                    R
                                    Rohini Chellapandian
                                    Jun 18, 2021
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                                    I purchased mi air purifier 3 last montha and due to cocid situations they told they cannot deliever it ans purchaae was cancelled and status says purchase refunded. But it did not get added ro my account still though it was process 8 days back. I raised numerous complaints but they only close the issue without resolving it. Am i being cheated?
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