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Xiaomi India Complaints & Reviews

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Updated: Sep 13, 2025
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259
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Xiaomi India reviews & complaints page 41

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K
KaranSolanki
from Chennai, Tamil Nadu
Jun 22, 2021
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Address: Orchid (Block E), Ground Floor to 4th Floor, Embassy Tech Village, Marathahalli-Sarjapur Outer Ring Road Bangalore-560103

HI,

I ordered a TV from mi.com on 14th June 2021. Order number: [protected]
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    R
    Redmi User
    Jun 22, 2021
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    Address: Chennai.

    Redmi 9 power battery is fast drain on normal usage.Please repair the fast battery drain problem and automatically switch off hotspot problem.Please solve battery issue.Thank you
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      N
      Nitesh1995
      from Kolkata, West Bengal
      Jun 21, 2021
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      Address: 72/3 D R.K Chatterjee Road

      My name is Nitesh Kumar Shukla. I had purchased an android tv from Xiaomi and now it was having issues. The technician came but after 2-3 attempts he said that the motherboard is faulty. As my tv is under warranty the company is supposed to repair it for free. But now they are delaying and giving a reason that they do not have the motherboard. It has already been 8 days since I raised a ticket in their support portal. They also did not update me the reason for delay, I had to call them several times. Please help.
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        P
        Pk211587
        from Vathirairuppu, Tamil Nadu
        Jun 21, 2021
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        Website: Mi custservice

        As discussed on the call, your complaint reference number is WOIN[protected]. Our team will get in touch with you on or before[protected]. We appreciate your patience and co-operation in this regard. Thank you for contacting Xiaomi.
        It was around 50days from my 1st complaint. Not yet resolved.
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          P
          Pk211587
          from Vathirairuppu, Tamil Nadu
          Jun 21, 2021
          Resolved
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          Resolved

          I purchased my mi tv on jan2nd through Flipkart. After 4months it was not working. Power button not blinking. So I was supposed to request a service through Flipkart customer protection plan and also mi service.it was about 50days no one yt to come for fixing this issue. I had called so many time but nt yt respnd. I'm hardly depressed. They made so may fake updates. I'm stressed to the core. I invested around 18k for this tv. I recommend u not go for mi products. If it is working, no issues. Once I need their service, u felt depression to the core. Avoid mi product forever.
          +3 photos
          Jun 21, 2021
          Complaint marked as Resolved 
          Nt yet resolved.only pending complaint
          Jun 21, 2021
          Updated by Pk211587
          Customer service is Utter waste.

          Jun 21, 2021
          Updated by Pk211587
          The very first from theirs.[Xiaomi Aftersales] Dear MI Fan, your Repair request is confirmed and our Engineer is on his way as per your appointment schedule (07/05/2021 10:00 AM), Please note that Xiaomi will NOT ask you to pay for related Services before the Service is rendered. Payments to the Service Engineer should only be made after the Service is completed.
          Jun 21, 2021
          Updated by Pk211587
          Their Recnt update..
          As discussed on the call, your complaint reference number is WOIN[protected]. Our team will get in touch with you on or before[protected]. We appreciate your patience and co-operation in this regard. Thank you for contacting Xiaomi.
          Jun 21, 2021
          Updated by Pk211587
          They told me my complaint will be resolved by 23rd June 2021

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            V
            VigneshVenu
            Jun 21, 2021
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            Product purchased on 5th May 2021. Installation happened only on 10th May. Product stopped working on 20th May. The online complaint portal did not allow me to request any door step service due to lockdown. No response from company. Finally Mi India took the complaint on 5th June and technician visited on 10th June. He checked and said there was some issue with the panel and motherboard. He wanted us to wait for a week to get the spare part. Today (21st June 2021), the complaint is still not addressed.
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              X
              xander G
              Jun 21, 2021
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              Address: delhi

              Apps available in mi apps store are not latest and unable to use apps.
              Apps latest version are not maintained on regular basis. Due to which we need to visit everytime at Google Play. But I do not want to visit Google Play.

              In phone updates do not get notifications for apps update due to which facing issue in financial transaction

              Thanks
              Vijay
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                Display is not working in my 4X 50" tv. Raised complaint on 1st May. Still my tv is covered under warranty but still no response regrading the replacement. I have raised multiple complaints on the same but no updates so far. Worst ever customer care from MI india....
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                D
                Dr Amit K Patel Patel
                Jun 20, 2021
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                Not getting started
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                  R
                  Redredmi
                  Jun 19, 2021
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                  I am having problems regarding my wifi. When the phone gets locked the wifi gets disconnected. As i try to reconnect my wifi it connects disconnect very quickly. The wifi connection signal flickers. To connect to the wifi i need to restart my phone.
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                    M
                    Maitysumana
                    Jun 18, 2021
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                    Address: Bangalore

                    On 13/06/2021 I made a payment of Rs3999 for purchasing Redmi gps watch. Money has been debited from my account and credited to mi account.After that the oder was cancelled by them and then they are not returning my money.

                    In the earlier mail they told me that I’ll get my money back in 3 days. It’s been 5 days I did not receive the refund, and I’m trying to reach them via mail and phone call. Sometimes they are ignoring everything and sometimes providing some vague response. Really not happy with this. Now they are telling that they haven't received the amount.
                    I checked with bank and they are telling that it has been credited to Mi account.
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                      R
                      Rohini Chellapandian
                      Jun 18, 2021
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                      I purchased mi air purifier 3 last montha and due to cocid situations they told they cannot deliever it ans purchaae was cancelled and status says purchase refunded. But it did not get added ro my account still though it was process 8 days back. I raised numerous complaints but they only close the issue without resolving it. Am i being cheated?
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                        M
                        Maitysumana
                        Jun 18, 2021
                        Resolved
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                        Resolved

                        Address: Bangalore

                        I made a payment of Rs 3999for Redmi gps watch .The amount was debited from my account and oder was not placed and then cancelled by mi.I checked with bank and they informed me that the amount is successfully credited to MI account.when I called MI they are ignoring it and they are not refunding my money.
                        Jun 18, 2021
                        Complaint marked as Resolved 
                        Issue is not resolved.
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                          M
                          Maitysumana
                          Jun 18, 2021
                          Resolved
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                          Resolved

                          Address: Bangalore

                          I made a payment of Rs 3999 for Redmi GPS watch blue .Money is debited from my account.oder was not placed and then cancelled by someone from Regarding this I have contacted bank and they are confirming that the amount was debited from my account and credited to MI account.I contacted MI customer care and they are ignoring it and not refunding my money.
                          Jun 18, 2021
                          Complaint marked as Resolved 
                          Issue is not resolved.they have not returned my money.
                          Jun 18, 2021
                          Updated by Maitysumana
                          Issue is not resolved
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                            M
                            Mithun Gangadharaiah
                            Jun 16, 2021
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                            Address: MI.com

                            TV purchased on 2nd May 2021.
                            TV installation engg visits after 40 days, on 12th June 2021
                            Issue with TV display noticed on 15th June 2021.

                            Have been calling up customer care since 2 days, the team only said that they will get back but no response.
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                              C
                              Chi Nku
                              Jun 16, 2021
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                              Shows a line on display
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                                K
                                Krishan redmi
                                Jun 16, 2021
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                                Hi Team,

                                I have purchased mobile redmi 9 prime from Mi store. Now I am getting issues with mobile. So please provide me duplicate invoice. Mail id: krishnaprasad.[protected]@yahoo.com
                                IMEI: [protected]
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                                  J
                                  jassi2912
                                  Jun 16, 2021
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                                  Address: reengus RAJASTHAN,

                                  This phone is a garbage, i am fed up with this, i just bought a week before and it start hang and also it is very slow, previously i was using 6a and it was very good but this one is worst, i dont want this phone i want my money back or another phone, otherwise i will complaint about it in consumer court.

                                  Pls do not ignore my request, pls exchange my mobile phone, i am frustrated with this one. Pls dont make me to go in consumer court.

                                  Pls call me on [protected] for replacement
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                                    B
                                    Bhopal Kaushik
                                    Jun 16, 2021
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                                    I tushar, from village mohana District Sonipat Haryana, bought a new mobile phone redmi 9 (4/64) from Gopala Mobile Shop Sonipat on 30th April 2021 but after few days it did not work well . It hangs and not working. I went to service center three times in a month but problem stills exist. Please resolve my problem.

                                    With regards
                                    Tushar
                                    Mb no [protected]
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                                      Aravind Jyo
                                      Jun 15, 2021
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                                      Address: 8-4-370/549, Rajnagar borabanda Hyderabad

                                      I am using this mobile after 1 month faced mobile hanging issue and touch not working properly. So many times raised feed back no one can didn't solve my issue. So much irritated to use this mobile. Any application or any one using continuosly 1/2 hr then mobile hanging and touch not working and Wifi detected very alow speed At least please provide replacement to other mobile or solve my issue as soon as early.
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