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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Mar 18, 2026
Complaints 6152
Resolved
259
Unresolved
5893
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 41

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S
sabs2000
Jun 26, 2021
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The split screen is not working in the redmi note nine pro phone of mine while I use it in gesture mode. when apps are held on for a while, the screen should usually split however now the app information is shown instead of splitting. it is highly inconvenient.
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    NaveenK99160745
    Jun 25, 2021
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    Kingsway camp service center staff is totally incompetent and totally fraud people. When I went there for issue in my newly purchased phone, they just keep it without giving any receiving to me. When I asked them to issue receiving or job sheet then they were returned my phone and asked me to leave.

    Anyhow they took my phone after giving me receiving and ask me that part of phone is not there so they will change and give me my phone in 2 days. Now it's 4 days and when I called them then they said that they didn't even raise request for that part.

    Please take some action to save the reputation of mi
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      K
      Kaliyakumar
      Jun 25, 2021
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      Address: District-Bhiwani, Teshile-Loharu, vpo-Gothra

      Mi note 7pro battery low charge and battery fast down
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        T
        Tweet_Yadwinder
        Jun 24, 2021
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        Address: MI Service Center Patiala (Ittech),patiala,punjab

        Actually I was changed my custom rom and trying change one more but it goes in edl mode, I ran for service center but told that ecl wire is damaged and they charged me Rs/-647 to repair that, and after that when they gave my device back mine camera was not working properly, I ask them but they blamed me that i am who damaged the and they are not responsible but before my device goes into edl mode its working properly . My phone no. [protected].
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          R
          rockstar free fire
          Jun 24, 2021
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          Battery blast redmi 9 price
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            D
            Drmgpatted
            Jun 24, 2021
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            Address: India

            Sir with reference complaint id WOIN[protected], token number M-1029813, I had complaint for mi water purifeier service under warranty on 26 April 2021, but that time there was lock down, so waited till today and called customer care several times but not response just saying problem will be resolved shortly but still prblm unsolved, so called number company unable to solve single problem of customer u r unfit to be number one very worst service, I think this time u will take my complaint and solve our problem
            Jun 24, 2021
            Updated by Drmgpatted             Sir with reference complaint id WOIN[protected], token number M-1029813, I had complaint for mi water purifeier service under warranty on 26 April 2021, but that time there was lock down, so waited till today and called customer care several times but not response just saying problem will be resolved shortly but still prblm unsolved, so called number company unable to solve single problem of customer u r unfit to be number one very worst service, I think this time u will take my complaint and solve our problem

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              G
              Geojit07
              Jun 24, 2021
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              I purchased a 32 inch TV from MI retailer. I am not able to register for a door step appointment. I am unable to fill the boxes and select dates. Also to every pincode, its saying covid restriction, eventhough currently there is no restrictions at our place.Please look into the matter, else i have to return your product...
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                P
                pradhan rajat
                Jun 23, 2021
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                Address: kishangarh, district - ajmer, state- rajasthan , pin code- 305801

                Sir mai kishangarh, district : ajmer, state - rajasthan, pin code 305801 se hu ...

                mera mi mobile note 5 pro ka combo tut gya tha or saath hi charging socket bhi kharab ho gya tha...

                fir maine yha kishangarh ke mi service center me mobile shi krne k liye diya...

                but un service center walo ne combo to change kr diya but...mere charging socket ko change krne ki jagah repair kiya...

                or charging socket galat repair krne ki vajah se mere mobile ka main mother board ki ic kharab kr di...

                jis vajah se mera mobile aapke un service center walo ki vajah se kharab ho gya.

                ab mai un service center walo ke khilaf legal karyawahi krunga

                mere paas unke khilaf sare proof h ...

                ab ya to aap unke khilaf 2 din me means 26 june 2021 tk karyavahi kre nhi to mai legal complaint krunga.
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                  R
                  Rajul009
                  Jun 23, 2021
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                  Address: Uttar Pradesh

                  Helo sir,
                  your company Engineer not done my install of 43 inch led.whole time he saying I am coming, I am coming but he is not come.so I don't want mi tv. please do something and area manager using also using abusing language.very bad service through mi.

                  Thanks and Regards
                  Rajul chaurasia
                  [protected]
                  Vishnoi mohalla Pratap nagar kamalganj
                  Distt- farrukhabad UP east
                  Pin code-209724
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                    D
                    D R Divyanshu
                    Jun 22, 2021
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                    Address: Muzaffarpur, bibiganj 842002

                    Service request number:-HHIN[protected] IMEI:- [protected] mera data cable kharab ho gya h. Charge rapidly nhi hota hai. Bahut slow hota hai. Mai jb exchange karne gya tb apka service man check kr ke bola ki kal aaiye aaj cable end ho gya h. Mai aaj gya tb vo bol rha hai ki apka cable pin tedha ho gya hai agar tedha rahta to mobile ke under jata kaise. Plzz I want new cable. Plzz online class me bahut dikkat hoti h. Charge nhi rahega to kaise study krunga. I request plzzzz
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                      D
                      D R Divyanshu
                      Jun 22, 2021
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                      MI service center motijheel muzaffarpur

                      Address: Muzaffarpur bibiganj 842003

                      Mera [protected] imei number. Mera data cable kharab ho gya hai. Mai exchange karne gya to apka service man check kar liya aur bola ki thik h abhi available nhi hai kal aaiye to aaj gye to bola ki data cable ka pin tedha hai agar tedha rahta to mobile ke under jata kaise. Plzzzz I want new cable. Online study karne me dikkat hoti hai.service request number HHIN[protected]. Mobile number [protected].
                      Plzzzz...
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                      Mahesh Pati Mishra
                      Jun 22, 2021
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                      Address: SIDDHARTHANAGAR, UP

                      HELLO THERE, Yesterday I bought a new phone from the MI showroom and I was not satisfied after buying the product. The same day I want to upgrade it with another 10 series, but the showroom says, they cannot replace it.
                      Let me know, how fair is Mi WITH ITS CUSTOMERS..

                      Mahesh pati mishra
                      Jun 22, 2021
                      Updated by Mahesh Pati Mishra                       HELLO THERE,            Yesterday I bought a new phone from the MI  (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                      Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                       I have also attached a copy of the bill.kindly review it and let me know, what is the solution.
                      Jun 22, 2021
                      Updated by Mahesh Pati Mishra                       HELLO THERE,            Yesterday I bought a new phone from the MI  (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                      Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                       I have also attached a copy of the bill.kindly review it and let me know, what is the solution
                                                                                                      Mahesh pati mishra                                                                            +91-[protected] (WHATSAAP)
                      Jun 22, 2021
                      Updated by Mahesh Pati Mishra                       HELLO THERE, Yesterday I bought a new phone from the MI (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                      Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                      I have also attached a copy of the bill.kindly review it and let me know, what is the solution
                      Mahesh pati mishra +91-[protected] (WHATSAAP)

                      Jun 22, 2021
                      Updated by Mahesh Pati Mishra                       HELLO THERE, Yesterday I bought a new phone from the MI (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                      Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                      I have also attached a copy of the bill.kindly review it and let me know, what is the solution
                      ([protected]@gmail.com)

                      Mahesh pati mishra +91-[protected] (WHATSAAP)...

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                        K
                        KaranSolanki
                        from Chennai, Tamil Nadu
                        Jun 22, 2021
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                        Address: Orchid (Block E), Ground Floor to 4th Floor, Embassy Tech Village, Marathahalli-Sarjapur Outer Ring Road Bangalore-560103

                        HI,

                        I ordered a TV from mi.com on 14th June 2021. Order number: [protected]
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                          R
                          Redmi User
                          Jun 22, 2021
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                          Address: Chennai.

                          Redmi 9 power battery is fast drain on normal usage.Please repair the fast battery drain problem and automatically switch off hotspot problem.Please solve battery issue.Thank you
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                            Nitesh1995
                            from Kolkata, West Bengal
                            Jun 21, 2021
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                            Address: 72/3 D R.K Chatterjee Road

                            My name is Nitesh Kumar Shukla. I had purchased an android tv from Xiaomi and now it was having issues. The technician came but after 2-3 attempts he said that the motherboard is faulty. As my tv is under warranty the company is supposed to repair it for free. But now they are delaying and giving a reason that they do not have the motherboard. It has already been 8 days since I raised a ticket in their support portal. They also did not update me the reason for delay, I had to call them several times. Please help.
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                              Pk211587
                              from Vathirairuppu, Tamil Nadu
                              Jun 21, 2021
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                              Website: Mi custservice

                              As discussed on the call, your complaint reference number is WOIN[protected]. Our team will get in touch with you on or before[protected]. We appreciate your patience and co-operation in this regard. Thank you for contacting Xiaomi.
                              It was around 50days from my 1st complaint. Not yet resolved.
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                                Pk211587
                                from Vathirairuppu, Tamil Nadu
                                Jun 21, 2021
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                                Resolved

                                I purchased my mi tv on jan2nd through Flipkart. After 4months it was not working. Power button not blinking. So I was supposed to request a service through Flipkart customer protection plan and also mi service.it was about 50days no one yt to come for fixing this issue. I had called so many time but nt yt respnd. I'm hardly depressed. They made so may fake updates. I'm stressed to the core. I invested around 18k for this tv. I recommend u not go for mi products. If it is working, no issues. Once I need their service, u felt depression to the core. Avoid mi product forever.
                                Jun 21, 2021
                                Complaint marked as Resolved 
                                Nt yet resolved.only pending complaint
                                Jun 21, 2021
                                Updated by Pk211587                                 Customer service is Utter waste.

                                Jun 21, 2021
                                Updated by Pk211587                                 The very first from theirs.[Xiaomi Aftersales] Dear MI Fan, your Repair request is confirmed and our Engineer is on his way as per your appointment schedule (07/05/2021 10:00 AM), Please note that Xiaomi will NOT ask you to pay for related Services before the Service is rendered. Payments to the Service Engineer should only be made after the Service is completed.
                                Jun 21, 2021
                                Updated by Pk211587                                 Their Recnt update..
                                As discussed on the call, your complaint reference number is WOIN[protected]. Our team will get in touch with you on or before[protected]. We appreciate your patience and co-operation in this regard. Thank you for contacting Xiaomi.
                                Jun 21, 2021
                                Updated by Pk211587                                 They told me my complaint will be resolved by 23rd June 2021

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                                  V
                                  VigneshVenu
                                  Jun 21, 2021
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                                  Product purchased on 5th May 2021. Installation happened only on 10th May. Product stopped working on 20th May. The online complaint portal did not allow me to request any door step service due to lockdown. No response from company. Finally Mi India took the complaint on 5th June and technician visited on 10th June. He checked and said there was some issue with the panel and motherboard. He wanted us to wait for a week to get the spare part. Today (21st June 2021), the complaint is still not addressed.
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                                    xander G
                                    Jun 21, 2021
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                                    Address: delhi

                                    Apps available in mi apps store are not latest and unable to use apps.
                                    Apps latest version are not maintained on regular basis. Due to which we need to visit everytime at Google Play. But I do not want to visit Google Play.

                                    In phone updates do not get notifications for apps update due to which facing issue in financial transaction

                                    Thanks
                                    Vijay
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                                      VigneshSundaram
                                      Jun 20, 2021
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                                      Display is not working in my 4X 50" tv. Raised complaint on 1st May. Still my tv is covered under warranty but still no response regrading the replacement. I have raised multiple complaints on the same but no updates so far. Worst ever customer care from MI india.
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