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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Jan 21, 2026
Complaints 6148
Resolved
259
Unresolved
5889
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 40

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S
Shubhamvermahts
Jul 6, 2021
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Dear sir
My device redmi note 9 pro max
6-128 gb ram. Many time repair my device 26 Apr to 5 jul 2021 continue repair and many time visit service center but not respose I want to replace my device/refund
Jul 06, 2021
Updated by Shubhamvermahts Many jobsheet create

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    Abhaysingh08
    Jul 6, 2021
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    Address: Chotpur, sec 65, pin code - 201307, noida

    Hi, I have raised the complain about remote replacement or repair but xiaomi team didn’t resolve the problem yet. And day on day they are making the excuses !
    Even I hav taken multiple followup. But no resolution is given by xiaomi team.
    Kindly look into this matter !

    I am seriously really sad for xiaomi services !
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      V
      venkatrao Bhumireddy
      Jul 6, 2021
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      Address: NAD Junction, vizag

      Black color, with slight crack on the mobile screen
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        K
        Kalpesh08
        Jul 6, 2021
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        Address: B 304 , sai shanti CHS, sunil nagar ,Nandivali road, Dombivali east

        Hello team,

        With the regards of subject line, my newly purchase mi 43 4k tv not working properly ( Hanging/taking long time to start )
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          U
          [email protected]
          Jul 5, 2021
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          I was purchased the Mi company R.O. During the purification of water the machine is vibrating with loudly noise . So solve the problem.
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            S
            shzb
            from Meerut, Uttar Pradesh
            Jul 4, 2021
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            I purchased Mi Qled on this 8 June month. After checking all details and information about it's functionality, I came to know that it's having remote issues.
            Later on within 5 days I made a complaint about it and no one came to my house till 6 days passed. Executive came on 28th June and said it's having remote issues . Then three days later he came again with remote and it doesn't works. He said your TV is having hardware issues and it must be replaced. Since then I am still waiting for someone to update me about my issues but no response.
            I want my refund back now.
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              S
              Sijin Suresh
              Jul 3, 2021
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              Hi, I was purchased Mi 14 notebook from mi store online application and they promise delivery within 4 days in chat. But till now they didn't shipped product. No I get order cancelled info from delivery website. I was contacted mi customer service in last 2 days they didn't give a proper solution. And now on agent told refund can't initiate product is dispatched. What can I do ?
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                G
                Girraj Dubey
                Jul 2, 2021
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                Address: Village pithanpura Bhind Madhya

                Show screen vertical blue line on the screen
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                  S
                  S Varun Rao Naidu
                  Jul 1, 2021
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                  Address: Bhopal

                  I have purchased Redmi note 10 s colour shadow black, which IMEI no [protected], purchased date 12/06/2021, Bhopal Madhya Pradesh, which front camera video recording has not clearly imaged, recording has disturbance. I rushed to MI Service Station, Adress- Microworld, msd gf 7 Mansarovar Complex near Habibganj Railway Station, Bhopal MP. to resolve the issue but service station employees was not able to resolve this problem till date. Please solve the issue or change the new handset. Contact number [protected]
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                    S
                    Sree01072021
                    Jul 1, 2021
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                    Pathetic service
                    Request no WXIN[protected]
                    No response from the company and service staff for the status of mobile given for repair 15 days before. staff told me to take your mobile back one I expressed my disappointed in their services. None attend the phone calls none reply for mails. Now I'm confused in which condition they would return it to me
                    Anyway I have no other option than taking my mobile back and get it repaired from any local shops around even if it has warranty and bought only 2 months before.
                    This is the best customer service can be provided to a customer who has unstable financial condition due to pandemic.
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                      J
                      Joy James
                      Jun 30, 2021
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                      Not provided demo for Robot vacum mop for 2 months..
                      Repeated call at customer care only give extensions and mail for demo are not replied
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                        1
                        12ap
                        Jun 29, 2021
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                        Resolved

                        Address: mirzapur
                        Website: www.mi.com

                        Ordered product is not shown as image
                        it's only the soap
                        Jul 9, 2021
                        Complaint marked as Resolved 
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                          M
                          mini17
                          Jun 28, 2021
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                          I have purchased a xiaomi water purifier 10 months ago, now we need to change the RO candles so we already purchased them, we have been calling the customer care for fixing the new candles. from 4 days, they are saying that they are on the way and also not answering the calls properly.
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                            S
                            Saurabh Ray
                            from Noida, Uttar Pradesh
                            Jun 27, 2021
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                            Last Week I had purchased a Redmi Note 10 (6GB Ram+128 GB) but It was defective peice. There was charging problem. I visited service center but now they are saying that parts are not available and will take at least 1 week. How do I manage work from home without phone ? I had ordered new phone so that my work could not be hampered. But MI Product was faulty and service center was unable to help. They are waiting to get shipment. I do not know when they will receive the parts & fix it.

                            Service Centre Name : MI SERVICE CENTRE (Strength Services Pvt Ltd)
                            G1, G2 PLOT NO 350 SECTOR 4 VAISHALI GHAZIABAD UP 201010

                            MI NOTE 10 DETAILS : IMEI : [protected], SN : 31991/81RX07263, Service Order : WXIN[protected]
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                            This company is a fraud. They even refused to accept my phone for repairs and told me to buy a new one
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                              S
                              Shruti Meena
                              Jun 26, 2021
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                              After new update 12.0.2
                              My mobile ui system restart
                              And When i play Video, mobile laging and hanged,
                              What is this Xiaomi, your Miui sucks,
                              i hate your miui, i am trust on xiaomi but you miui very very bad, not worth money for my new mi 10i mobile 😭
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                                H
                                Hashtag_yc
                                Jun 26, 2021
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                                I had bought a MI wireless trimmer in the month of May and after a month when I press the power on button, it does not work. I am not able to contact or match the queries provided my MI toll free service. I need a quick solution for my problem.
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                                  S
                                  sabs2000
                                  Jun 26, 2021
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                                  The split screen is not working in the redmi note nine pro phone of mine while I use it in gesture mode. when apps are held on for a while, the screen should usually split however now the app information is shown instead of splitting. it is highly inconvenient.
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                                    N
                                    NaveenK99160745
                                    Jun 25, 2021
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                                    Kingsway camp Delhi service center

                                    Kingsway camp service center staff is totally incompetent and totally fraud people. When I went there for issue in my newly purchased phone, they just keep it without giving any receiving to me. When I asked them to issue receiving or job sheet then they were returned my phone and asked me to leave.

                                    Anyhow they took my phone after giving me receiving and ask me that part of phone is not there so they will change and give me...
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                                    Kaliyakumar
                                    Jun 25, 2021
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                                    Address: District-Bhiwani, Teshile-Loharu, vpo-Gothra

                                    Mi note 7pro battery low charge and battery fast down
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                                      T
                                      Tweet_Yadwinder
                                      Jun 24, 2021
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                                      Address: MI Service Center Patiala (Ittech),patiala,punjab

                                      Actually I was changed my custom rom and trying change one more but it goes in edl mode, I ran for service center but told that ecl wire is damaged and they charged me Rs/-647 to repair that, and after that when they gave my device back mine camera was not working properly, I ask them but they blamed me that i am who damaged the and they are not responsible but before my device goes into edl mode its working properly . My phone no. [protected].
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