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Xiaomi India Complaints & Reviews

www.mi.com/in
1
Updated: Sep 13, 2025
Complaints 6140
Resolved
259
Unresolved
5881
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 40

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S
S Varun Rao Naidu
Jul 1, 2021
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Address: Bhopal

I have purchased Redmi note 10 s colour shadow black, which IMEI no [protected], purchased date 12/06/2021, Bhopal Madhya Pradesh, which front camera video recording has not clearly imaged, recording has disturbance. I rushed to MI Service Station, Adress- Microworld, msd gf 7 Mansarovar Complex near Habibganj Railway Station, Bhopal MP. to resolve the issue but service station employees was not able to resolve this problem till date. Please solve the issue or change the new handset. Contact number [protected]
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    S
    Sree01072021
    Jul 1, 2021
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    Pathetic service
    Request no WXIN[protected]
    No response from the company and service staff for the status of mobile given for repair 15 days before. staff told me to take your mobile back one I expressed my disappointed in their services. None attend the phone calls none reply for mails. Now I'm confused in which condition they would return it to me
    Anyway I have no other option than taking my mobile back and get it repaired from any local shops around even if it has warranty and bought only 2 months before.
    This is the best customer service can be provided to a customer who has unstable financial condition due to pandemic.
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      J
      Joy James
      Jun 30, 2021
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      Not provided demo for Robot vacum mop for 2 months..
      Repeated call at customer care only give extensions and mail for demo are not replied
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        1
        12ap
        Jun 29, 2021
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        Resolved

        Address: mirzapur
        Website: www.mi.com

        Ordered product is not shown as image
        it's only the soap
        Jul 9, 2021
        Complaint marked as Resolved 
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          M
          mini17
          Jun 28, 2021
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          I have purchased a xiaomi water purifier 10 months ago, now we need to change the RO candles so we already purchased them, we have been calling the customer care for fixing the new candles. from 4 days, they are saying that they are on the way and also not answering the calls properly.
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            S
            Saurabh Ray
            from Noida, Uttar Pradesh
            Jun 27, 2021
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            Last Week I had purchased a Redmi Note 10 (6GB Ram+128 GB) but It was defective peice. There was charging problem. I visited service center but now they are saying that parts are not available and will take at least 1 week. How do I manage work from home without phone ? I had ordered new phone so that my work could not be hampered. But MI Product was faulty and service center was unable to help. They are waiting to get shipment. I do not know when they will receive the parts & fix it.

            Service Centre Name : MI SERVICE CENTRE (Strength Services Pvt Ltd)
            G1, G2 PLOT NO 350 SECTOR 4 VAISHALI GHAZIABAD UP 201010

            MI NOTE 10 DETAILS : IMEI : [protected], SN : 31991/81RX07263, Service Order : WXIN[protected]
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            This company is a fraud. They even refused to accept my phone for repairs and told me to buy a new one
            Reply
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              S
              Shruti Meena
              Jun 26, 2021
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              After new update 12.0.2
              My mobile ui system restart
              And When i play Video, mobile laging and hanged,
              What is this Xiaomi, your Miui sucks,
              i hate your miui, i am trust on xiaomi but you miui very very bad, not worth money for my new mi 10i mobile 😭
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                H
                Hashtag_yc
                Jun 26, 2021
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                I had bought a MI wireless trimmer in the month of May and after a month when I press the power on button, it does not work. I am not able to contact or match the queries provided my MI toll free service. I need a quick solution for my problem.
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                  S
                  sabs2000
                  Jun 26, 2021
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                  The split screen is not working in the redmi note nine pro phone of mine while I use it in gesture mode. when apps are held on for a while, the screen should usually split however now the app information is shown instead of splitting. it is highly inconvenient.
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                    N
                    NaveenK99160745
                    Jun 25, 2021
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                    Kingsway camp Delhi service center

                    Kingsway camp service center staff is totally incompetent and totally fraud people. When I went there for issue in my newly purchased phone, they just keep it without giving any receiving to me. When I asked them to issue receiving or job sheet then they were returned my phone and asked me to leave.

                    Anyhow they took my phone after giving me receiving and ask me that part of phone is not there so they will change and give me...
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                    K
                    Kaliyakumar
                    Jun 25, 2021
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                    Address: District-Bhiwani, Teshile-Loharu, vpo-Gothra

                    Mi note 7pro battery low charge and battery fast down
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                      T
                      Tweet_Yadwinder
                      Jun 24, 2021
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                      Address: MI Service Center Patiala (Ittech),patiala,punjab

                      Actually I was changed my custom rom and trying change one more but it goes in edl mode, I ran for service center but told that ecl wire is damaged and they charged me Rs/-647 to repair that, and after that when they gave my device back mine camera was not working properly, I ask them but they blamed me that i am who damaged the and they are not responsible but before my device goes into edl mode its working properly . My phone no. [protected].
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                        R
                        rockstar free fire
                        Jun 24, 2021
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                        Battery blast redmi 9 price
                        +2 photos
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                          D
                          Drmgpatted
                          Jun 24, 2021
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                          Address: India

                          Sir with reference complaint id WOIN[protected], token number M-1029813, I had complaint for mi water purifeier service under warranty on 26 April 2021, but that time there was lock down, so waited till today and called customer care several times but not response just saying problem will be resolved shortly but still prblm unsolved, so called number company unable to solve single problem of customer u r unfit to be number one very worst service, I think this time u will take my complaint and solve our problem
                          Jun 24, 2021
                          Updated by Drmgpatted                           Sir with reference complaint id WOIN[protected], token number M-1029813, I had complaint for mi water purifeier service under warranty on 26 April 2021, but that time there was lock down, so waited till today and called customer care several times but not response just saying problem will be resolved shortly but still prblm unsolved, so called number company unable to solve single problem of customer u r unfit to be number one very worst service, I think this time u will take my complaint and solve our problem

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                            G
                            Geojit07
                            Jun 24, 2021
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                            I purchased a 32 inch TV from MI retailer. I am not able to register for a door step appointment. I am unable to fill the boxes and select dates. Also to every pincode, its saying covid restriction, eventhough currently there is no restrictions at our place.Please look into the matter, else i have to return your product...
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                              P
                              pradhan rajat
                              Jun 23, 2021
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                              Address: kishangarh, district - ajmer, state- rajasthan , pin code- 305801

                              Sir mai kishangarh, district : ajmer, state - rajasthan, pin code 305801 se hu ...

                              mera mi mobile note 5 pro ka combo tut gya tha or saath hi charging socket bhi kharab ho gya tha...

                              fir maine yha kishangarh ke mi service center me mobile shi krne k liye diya...

                              but un service center walo ne combo to change kr diya but...mere charging socket ko change krne ki jagah repair kiya...

                              or charging socket galat repair krne ki vajah se mere mobile ka main mother board ki ic kharab kr di...

                              jis vajah se mera mobile aapke un service center walo ki vajah se kharab ho gya.

                              ab mai un service center walo ke khilaf legal karyawahi krunga

                              mere paas unke khilaf sare proof h ...

                              ab ya to aap unke khilaf 2 din me means 26 june 2021 tk karyavahi kre nhi to mai legal complaint krunga.
                              +1 photos
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                                R
                                Rajul009
                                Jun 23, 2021
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                                Address: Uttar Pradesh

                                Helo sir,
                                your company Engineer not done my install of 43 inch led.whole time he saying I am coming, I am coming but he is not come.so I don't want mi tv. please do something and area manager using also using abusing language.very bad service through mi.

                                Thanks and Regards
                                Rajul chaurasia
                                [protected]
                                Vishnoi mohalla Pratap nagar kamalganj
                                Distt- farrukhabad UP east
                                Pin code-209724
                                +1 photos
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                                  D
                                  D R Divyanshu
                                  Jun 22, 2021
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                                  Address: Muzaffarpur, bibiganj 842002

                                  Service request number:-HHIN[protected] IMEI:- [protected] mera data cable kharab ho gya h. Charge rapidly nhi hota hai. Bahut slow hota hai. Mai jb exchange karne gya tb apka service man check kr ke bola ki kal aaiye aaj cable end ho gya h. Mai aaj gya tb vo bol rha hai ki apka cable pin tedha ho gya hai agar tedha rahta to mobile ke under jata kaise. Plzz I want new cable. Plzz online class me bahut dikkat hoti h. Charge nhi rahega to kaise study krunga. I request plzzzz
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                                    D
                                    D R Divyanshu
                                    Jun 22, 2021
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                                    MI service center motijheel muzaffarpur

                                    Address: Muzaffarpur bibiganj 842003

                                    Mera [protected] imei number. Mera data cable kharab ho gya hai. Mai exchange karne gya to apka service man check kar liya aur bola ki thik h abhi available nhi hai kal aaiye to aaj gye to bola ki data cable ka pin tedha hai agar tedha rahta to mobile ke under jata kaise. Plzzzz I want new cable. Online study karne me dikkat hoti hai.service request number HHIN[protected]. Mobile number [protected].
                                    Plzzzz...
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                                    M
                                    Mahesh Pati Mishra
                                    Jun 22, 2021
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                                    Address: SIDDHARTHANAGAR, UP

                                    HELLO THERE, Yesterday I bought a new phone from the MI showroom and I was not satisfied after buying the product. The same day I want to upgrade it with another 10 series, but the showroom says, they cannot replace it.
                                    Let me know, how fair is Mi WITH ITS CUSTOMERS..

                                    Mahesh pati mishra
                                    Jun 22, 2021
                                    Updated by Mahesh Pati Mishra                                     HELLO THERE,            Yesterday I bought a new phone from the MI  (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                                    Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                                     I have also attached a copy of the bill.kindly review it and let me know, what is the solution.
                                    Jun 22, 2021
                                    Updated by Mahesh Pati Mishra                                     HELLO THERE,            Yesterday I bought a new phone from the MI  (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                                    Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                                     I have also attached a copy of the bill.kindly review it and let me know, what is the solution
                                                                                                                    Mahesh pati mishra                                                                            +91-[protected] (WHATSAAP)
                                    Jun 22, 2021
                                    Updated by Mahesh Pati Mishra                                     HELLO THERE, Yesterday I bought a new phone from the MI (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                                    Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                                    I have also attached a copy of the bill.kindly review it and let me know, what is the solution
                                    Mahesh pati mishra +91-[protected] (WHATSAAP)

                                    Jun 22, 2021
                                    Updated by Mahesh Pati Mishra                                     HELLO THERE, Yesterday I bought a new phone from the MI (NOTE-9) showroom and I was not satisfied after buying the product. The same day I want to REPLACE it with another 10 series, but the showroom says, they cannot replace it.
                                    Let me know, how fair is Mi WITH ITS CUSTOMERS... WITH AMAZON AND FLIPCART, WE CAN...BT WHY NOT WITH SHOWROOM...
                                    I have also attached a copy of the bill.kindly review it and let me know, what is the solution
                                    ([protected]@gmail.com)

                                    Mahesh pati mishra +91-[protected] (WHATSAAP)...

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