Xiaomi India Complaints & Reviews

Didn't get miui 12 update till now

I submitted my mobile phone Model name M1906F9SI, MODEL AND HARDWARE Mi A3 Build number 11RKQ1.200903.002 V12.0.9.0.RFQMIXM,
for repair in your centre at Sector 16 Marketing complex, Faridabad -121002.
The phone was switching off periodically. They kept the phone for three days and asked me to collect it thrice. Every time I reached the centre they said the phone was not repaired. On my fourth visit they returned the phone claiming it had been repaired. Now I discover that it is exactly in the same condition.

The service center has received my phone for one week and now they aren't receiving any calls or describing things on what's app too as they had described while submitting my phone I had my receipt too But they ain't responding and the service center is closed too

I purchased redmi note 8 pro on 22/05/2020, before that warranty im facing battery problem, , , it gets switchoffed on 18/5/21, due to lockdown and covid i was not able to reach my nearest dealer

I had problem with my Note9 Pro Speaker purchased on September end 2020. The Service Center people took the handset without commitment of return date & now are reluctant to reply over phone.

Sir.,
I lost my mobile at old Delhi railway station platform number 16 mobile has stolen by track cleaning man when I said to give my mobile back he abused me.sir please do the needful. There is so many useful details in it.train is running and I cannot pull the chain that's my mistake.please help me

I odered a mi earphones basic on 11/12/2020 which having six months warranty.
The earphone is not working properly . So, i visited to mi service centre to replace it but the staffs of mi service centre didn"t replace it, they said that the earophone is damage.
But in actual the earphone is not damage at all, only the upermost layer of the wire of the earphone at the neck is little deform (Which is not considered as to be damage, in actual)
They said me to contact with mi customer care.
I have contacted with mi costumer care several times but they don't take my issue seriously

Please replace my earphone.

We have recently purchased Mi TV 4X 108 cm 43 Black on 28th January 2021. However, recently the TV video output is not working. We have made a formal complaint on 3rd June 2021 regarding the issue, the customer representative informed us that due to lockdown technical person can not do service at our doorstep, however, he promised that he will send us a text or email for the steps we can troubleshoot ourself on the TV.

On 5th June we have called the customer service and they have promised that the technician will call us and come down to the doorstep for troubleshooting. Till today no proper response.

Please find the below MI TV details for your reference,

Mi TV 4X 108 cm 43 Black
SN: 21694/[protected]
HSNCODE: 85287217

When ever I try to open the phone icon for calling it just closes...
It's a new phone I have bought a few days back. Please suggest.

The issue that I have experienced was: I purchased redmi note 10 pro from mi store on 5/5/21 vis cash on delivery, later got issues with it (overheating) so requested replacement on 11/5/21 and it was delayed but eventually got accepted and my phone was picked up from me on 24/5/21, I didn't know this the day i will see my phone for the last time!
later on 2/5/21 replacement delivery got cancelled automatically and refund initiated.
STILL HASN'T RECEIVED MY REFUND YET!!!

My struggle started on 24/05/2021and going on to this day... All i your customer support does is to ask me to wait wait WAIT!!!

All i ask is if you can give me my replacement device if that's easy for you to process or GIVE MY MONEY BACK,
And for your information the device hasn't even dispatched yet when it got cancled but they still saying "return in processing", i mean it's in your warehouse only!!!

Please give back my refund I'm pleading you!!

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

I purchased a POCO M3 from Flipkart and was delivered to me on 3rd March 2021. But after 1 month o[censored]se the phone started showing abnormal behaviour and on visiting the service centre I was informed that the phone's folder is damaged and needs to be replaced and i was asked to submit the phone. Accordingly I submitted it but unfortunately my phone has not been repaired till today.
Highly disappointed with Xiaomi as SAMSUNG replaces any phone in warranty period if any issues takes place whereas Xiaomi don't even repair the products in proper time

I have bought mi tv 43 inches, I have call multiple times to customer care no for installation but there is no response form that side so I request to you that resolve my problem.

Mobile number :
[protected], [protected]
Address : rampur karkhana district Deoria, gudari bazar, 274405

I purchsed a phone Redmi note 9pro max on 03/09/2020 from poorvika mobile show room PB ROAD, GANDHI CIRCLE, DAVANAGERE by Cash.. I lost my mobile on[protected], and I missed the bill.. i have to make police complaint and i need mobile bill to attach for proof... so I want dublicate mobile bill for giving compalint. Model REDMI NOTE 9PRO MAX .Imei- 1 [[protected]]
So kindly send duplicate bill to my mail id [protected]@gmial.Com.

Name :- MANJUNATH M S
Address:- BYADAGI-581106
Mob.:- [protected]

After using 5 days my poco m2 pro, the charger started faulting all time it disconnected time to time I then pull out the cable of your charger and put it on my mi power bank, here it works so the problem is in your charger, check the quality of your product, don't always rush in selling phones, , , same on you mi...

So what I want is to replace this charger as fast as you can...

I was ordering earphones from MI official site. I filled out everything. Then I chose to pay using UPI through Freecharge, since they were offering cash back. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to MI and got no response. I called at the toll free number and they asked me order details. How am I supposed to give order details when order was never placed. They are saying to contact Freecharge.I contacted Freecharge and they are telling me that payment was successful from their side. I should check with merchant.
Order ID-[protected]
Till now I was using Amazon for shopping and was very satisfied. I don't know why I chose Flipkart this time. I am cursing myself. I am using MI phone from 4 years and never expected this. I am also attaching a cyber receipt of the transaction.

I ordered redmi note 10 pro make payment via mobikwik wallet payment is successful but mi store showed payment pending and after that order get closed i contacted Xiaomi team uncountable times but they are saying they don't have received the amount i need my amount please refund it to me Xiaomi please be order id [protected] and my transaction id of mobkwik wallet is 200110005210602175002957 please refund my amount please i have also contacted mobikwik they are saying the amount is received by xiaomi please refund my money

I have visited mi service centre on 02/06/2021 for claiming Warranty of my mi band which is under warranty but they deny to claim on company policies as my product is damaged or hard scratched but it is not so this is really harassing please take action against company the reason for rejection is also not mention in warranty policies of company no senior authority is responsive neither customer care number reachable

Dear sir,
I have a problem with Redmi Note 10 smartphone. I found unresponsive small areas in the touchscreen.

Poco c3 was new phone and it is delivered on 19th of may 2021 by flipkart and its exchanged date was 26.On 28th of may after the exchange date the phone was suddenly off and after that i have tried a lot the phone was open but it doesn't support charging. I am complaining continuously the customer centre but they didn't respond and anything. They have said only go to the service centre but at this time no service centre is opened.

Changed the battery with a guarantee card for a year but still not working