Xiaomi India Complaints & Reviews

Team,

I bought a phone redmi note 3 from the xiaomi in june 2016 and also a mi protect for 1 year...in march 2017 i got my phone repaired from them under warranty... But now in the month of nov i again faced the issue with the phone... I went to the mi centre and they told me its out of warranty and you need to pay for it... But when they opened the phone there were screws missing from the phone.. When i asked them about it they said in march your phone was fixed by one assist and not xiaomi so you talk to them... And when i contacted one assist they say xiaomi certifies the service centre at which we reapired your phone...
Now wanted to ask xiaomi and one assist how can i trust the repair they have done to my phone with screws missing from the phone...

Faizan

Imei (Meid): [protected]
Sn: 12665/20238577

Sir.. Mera phone me ek chhota sa sasoftware problem ho gya tha... Jise lekar main mi care pe gaya to maine waha pe apna phone diya uske baad sham me mujhe bataya ja raha hai ki apka phone ka mother board kharab ho chukka hai 7000/- rs lagenge. To maine apna phone wapas le liya or wo phone main bahar ke shop me 200 me bilkul thik ho gaya.. Care wale ne mere phone ka speaker sensor board khol liya

Today i have faced some problems while updating my phone, as a result of this my phone got hanged. I visited gurgaon mg road service centre to fix this issue. But there the technician (Deepak kumar) asked me to pay ₹1986 for touch panel replacement. But after rebooting my phone everything is perfectly working. So kindly address this serious fraud issue

Sir, , Iam saved lots of contacts in my mi4 mobile but some contacts have only name now, , , if that contact is open that time name showing and showing read only contact, , why sir, , , I need that numbers, why it is showing like that, if this phone have any software issues or any other complaints? If you can't find the problem just reply me via email my id [protected]@gmail.com

First of all, iam feeling worst to use the mi mobile with worst service experience. I went to the service center (Hanamkonda, warangal dist. Contact:[protected].) for replacing the charger because it is over heating and getting smelled. I don't know why the people did not change even it is in warranty. From last three months, i have visited 3 times. I request you to replace the charger immidiatly. Even in the month of november, i have raised a complaint in the consumer court aslo regards this. Kindly discuss with the store with above mentioned contact number and solve it immidiatly. If the device ll blast and cause any property damage or loss of life, you are the responsible for it.
Just notice it.

Thanks
Rakesh
Mob:+91-[protected]
Warangal
Telangana india

Sir/madam
5% cashback scheduled on 29/12/2017, for payment made through SBI debit card against Order ID: [protected] (redmi Note 4, 4GB+64GB) has not been received so far. My purchase was during the period September 27 to september 29(Celebrate Diwali with Mi - 27th to 29th Sep, 10 am onwards). during online chatting before placing order on MI site on september 29, MI customer care representative also confirm that I am eligible for 5% cashback on purchase of redmi Note 4. Kindly look into the matter and do the needful.

"[protected]@mailsy.custhelp.com" not responding.

Manjit Singh

Hello,

Good afternoon.

I bought mi phone redmi note 4 gold 3g+32g [imei:[protected]] its

St reg no.: aaaci0886ksd002
Cin no.: l30007tn1995plco32941
Pan no.: aaaci0886k
Vat/tin no.: [protected]
Cst no.: [protected]
Invoice no:[protected]
Invoice date: 10 jun 2017
Order no: [protected]

Phone is delivered

From: tvs electronics limited
C/o dhl
4th floor, plot no 193-197&254-258
137&248-249 jigani link road,
Bommasandra industrial area,
Bangalore-562106

Customer support: service.[protected]@xiaomi.com

Please look the issue as the company is delivering faulty product as the service team is saying the new phone screen is duplicate screen as we haven't changed anything

So look into the issue if no action taken from your side will go to national consumer team to help us out.

Thanks,
Ajinkya subhash gujarkar

I purchased redmi 4a mobile through amazon.
I found that Slim card slot holder was missing, that I noticed bit later.
I contacted people on there platforms - Amazaon, Amazon seller and Xiaomi India.
All three are passing the buck on each other and none of them are taking it seriously to resolve it.
Initially xiaomi responded that they will resolve it and asked me to visit their customer care center, I did it but they are not ready to support on it.

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आदरणीय

अवगत कराना है कि मैंने यह रेडमी नोट 4 मोबाइल Flipkart के द्वारा 7 दिसंबर 2016 को खरीदा था तदोपरांत मैंने इस रेडमी नोट 4 मोबाइल को इस्तेमाल करना शुरू किया मेरे मोबाइल का आई एम ई आई नंबर [protected] &[protected] है इस मोबाइल को मैं पिछले 1 वर्ष में पांच बार बनने के लिए Mi के सर्विस सेंटर पर भेज चुका हूं परंतु कभी भी बनने के बाद यह मोबाइल 1 महीने से ज्यादा भली प्रकार नहीं चला है इस मोबाइल की क्वालिटी बहुत ही असंतोषजनक है मैंने खरीदने के पहले बिल्कुल भी नहीं सोचा था कि यह मोबाइल इतनी खराब क्वालिटी का है मेरा यह मोबाइल बार-बार अपने आप रीस्टार्ट हो जाता है जिसके कारण हर बार मैंने उसको बनने के लिए भेजा है और हर बार सिर्फ मेरा डाटा लॉस हुआ सर्विस सेंटर द्वारा मुझे बताया गया कि हर बार आपके चार्जिंग पॉइंट में खराबी आ जाती है परंतु यह कैसे हो सकता है मैं तो हर बार रेडमी का ओरिजिनल चार्जर ही इस्तेमाल कर रहा हूं चार्जर भी आपके सर्विस सेंटर पर चेक करवाया वह भी ठीक है इसका मतलब कि इस फोन की क्वालिटी ही खराब है मुझे इस फोन को खरीदने के बाद जितना दुख हुआ कि मैंने अपना पैसा बर्बाद किया उतना मुझे कहीं नहीं हुआ मैं इस फोन की क्वालिटी से बहुत दुखी हूं बार-बार ठीक करवाने के बाद भी या फोन कभी भी 20 से 25 दिन से ज्यादा नहीं चला MI इतनी खराब क्वालिटी की उम्मीद नहीं थी बहुत ही खराब

Mi का एक असंतुष्ट कस्टमर
रामप्रकाश यादव

Bought a redmi4 mobile from sangeetha mobile in july 2017 and i live with defects like 1. Overheating 2. Slow charging 3. Does not hold charge 4. Vanishing storage of data 5., erratic functioning making day to day usage difficult. The condition remains the same after 5 services and a redmi rep attending the mobile for 3 days. Each service costs me my data and regeneration of data. Supplier customer ethics is 0. Dealer keeps advising for service
Request replacement

The case was raised on december 26, 2017.

Last time i had a conversation with your supervisor attar, he promised that we would get the status update on the case in 2 weeks. Please confirm how much time will it take.
Then they checked with the delhivery courier company to investigate where i had answered all their questions and it sounded positive.
Now mi india has called up and stated that they have closed the case and stated me to be a fraud.
Stating that the package was properly stocked and checked in the cctv camera. So nothing can be done.

It was a pre-paid order and as per mi.com everyone is a fraud who make the payment first hand. I made a credit card payment with 3 months emi.

Total 2 issues -
1. Received detergent soap instead of the phone mi a1.
2. Package was sealed with the scotch tape when received and was told that it is fine this is how it is packed without the invoice that is attached separately.
3. Did not receive mi a1 hard case.

The delivery boy delivered and ran away in a hurry.

Please find the pictures of the related attached.

Any help would be appreciated.

I have book the mi band hrx on 12 december 2017 and i got delivered on 14 december 2017 and my order id number is [protected] the mi band 2 hrx its battery is very wrost the company is telling that battery work till 23 days and my band hr is working till 4 days i charged my mi band hrx in morning at 11 am and 12:30 it got fully charged 100% and when i check the time at at 2 pm the battey level came down at 80% in 1hours and 30 miniutes i directly drain to 20 % every week i have to charge mi band hrx only when i called to customer care they did not answer proper the xiaomi company is making fool to public and taking full amount from customer rs 1299 please resolve my problem its request

I purchased a mini redmi4a by ol on dated 31nov 2017. I m kiran tripathi from lucknow. My mob went heywire n when i took it serving centre kapurthala lko than it is said dat bcs of water inside i'll take 5k rupees. I came back n open d mob cover wid own n put cover again dan my mob worked... Do sir pl tell what was dis m very disappointed wid ur servicing n i won't buy any other redmi mob.

My phone hang in 4gb ram it is working like of 2gb smartphone please send me an update which solves this. The front camera is like of 2 mp there is no clearity in this mi a1. The key board is also hanging too much at this time and sometimes phone does not work i have to restart my phone this is the worst phone i have ever seen in price of 15000 rs the note 4 back camera is pretty good but this dual camera is not so much impressing only portrait mode is good. After updating in oreo there is lots of hanging problem in my mi a1

Charging too much and laborbcost is too above that gst charging too much in that u can buy new phone very bad billing system un necessary forcing customer chang the spare part which is not required service is very estimated cost given that 5010 outsite same done 2000 inr service center is just making money ver very bad after sales service given by service center

My touchped not working. I took my phone on service center dist bharuch, gujarat...in the 5 min tjey say phone was water damage and the estimate ckst is 8500 rulees.. I took my phone outside and i just repair my phone only with 300 rupees... Very bad servic
Redmi 4..
Ime no:-[protected]
[protected]...
And without any repair i was payment 450 rupees for service and also returned 178 rupees...
Pls do not buy redmi

Sir meine xiaomi.com se mia1 mobile magaya tha rs.12999 rs ka tha jo meine 17/12/17 ko return kar diya jiksa refund muje abhi tak nahi mila or company wale bol rahe hai ki apke bank account mei paisa 3/01/18 ko hi aagya but abhi koi paisa nahi aaya mere account mei unhone muje ye utr no. Icicr[protected] dediya hai ki hamari side se paisa chala gya but mere pas abhi koi paisa nahi aaya bank mei gya to bank wale bol rhe hai ko koi paisa nahi aaya abhi mei apni bank passbook ka statement send kar rha hu. So plz meri help kariye or mera paisa muje returned karaiye utr number se mei kya karu mere account mei to paisa nahi aaya or na hi mere mobikwik ke wallet mei aaya so plz meri help kijye or mere ko contact kariye my mobile numbers [protected]
Order id :[protected]

Sir i had purchased mi redmi 3 s prime mobile 1 year before but sorry to say that this mi company, s mobile get heated more often i am fed up with this.
Pls see towards it. And don't cheat the customers please see towards it and guide me. My email add is [protected]@gmail.com please i want justification for this i am a common man
What may be the reason behind this. Please
Thanking you

My mi account associated mobile number is [protected]. My this account was active in 2015. There is a referral program in mi store of xiaomi that if i purchase any product and 10% value of the product will be given to me as a mi token. An upon collecting mi tokens i can purchase coupons or f codes which are available in there online store. But recently i came to know that my tokens were blocked. Upon contacting the customer care they told me that our system has blocked you upon asking them the reason why the system has blocked me they had no answer. They just misbehaving with a customer. I told him that i am an genuine mi fan and showed all the products i had of mi. Like tds meter, mi pen, mi backpack, bluetooth speaker, power bank 2in 1 cable and many more. It also told him that i had so much purchase in my id because i order the product for my society members. Everyone knows that xiaomi products are too hard to get in a sale so elders people are not able to grab them. I order the product from my id for them, it benefits then, xiaomi also get benefited and i get mi tokens. I have given more then 13 mobile phone to my society members and i have 4 of then in my family member. I have given them a valid reason why i have so much purchase but yet they haven't un block my account and they had no valid reason in fact they had no reason as well. At last i would like xiaomi to respect their mi fans and unblock my account.

My redmi 4 is not working correctly. I have 4 redmi phones including mine but in my redmi 4 malfunctioning is occuring. It get shut down without any reason and the main problem is dust in the camera lense. I send my redmi 4 to service centre four times but it still not working correctly and there is still dust in camera lense. I upload one pic and one video. You can see in the video that, dust is collected inside the camera lense. I need final solution this time. Please. Help me fast