Xiaomi India Complaints & Reviews

Hi team,

My name is kamlesh kanoje, i have purchase mi note 4 mobile on 4 dec from flipkart.
For 7-8 days it work properly but after that it got tilde and nowadays i am facing hanging issue so i went to service center (Nagpur) to repair my phone but they are not giving any solution and telling me that i need to change the phone body.

I thing, i got defected mobile so please do the needful and replace the mobile as soon as possible

Regards,
Kamlesh kanoje

Hi

This is to inform you that i'm facing issue with mi device since the date of purchase,

I have not even completed 4 months and more than thrice walked in to service centre and yesterday i had given my cell to hclservice ltd and now i'm running my business without smartphone.

If i walkin to service centre people will make us to wait for more than 3 hours and finally they take our device for more than 3 days to resolve and again the problem remain same...

I'm fed up of visiting service centre and loosing my business clients calls.

I have decided to go with the refund i'm not at all interested to use the mi phone.

After paying money why should i stay without phone?

And this is not the first time the problem whch i'm facing in the device.

I wanted to throw the device in the managing director office.

Service centre people are just making us run all the time

Hello team

From last many days i am facing problem in red me note 4 its duplicate contact and mearging contact other person name mearge with other contact no please let me know solution for this issue i am very sufferd and from last many days contact are aslo slow in open and close

My miui global 9.0.5.0 stable

Please call me on +91 [protected]

I had changed the damaged battery of my redmi note 3 on 5th september 2017 from appasons mobile gallery, kannur, kerala, which was an authorised service centre for xiaomi. The reason for service was that the battery got bulged and started emanating strange smell from inside. The battery was replaced at a cost of 1179.72 inr. It has been just 3 months of normal use after that, the issue started again. The case is bulged outside due to the damaged battery again. Strange smell has been coming from inside. I am really unhappy about the replaced part. Is it so low quality that it can barely withstand 3 months o[censored]se?
Again i had gone to service center on tuesday, 26th december 2017. They said the battery is damaged again. How can a battery get damaged on its own within just 3 months. I suspect the previous replaced part was a fraudulent one. I received a call from customer service center saying that even though the battery comes with a 6 month warranty, ill have to replace it at my own cost. Please look into the matter.
September job id is wxin[protected]
December job id is wxin[protected]

सर
मेरा mi max मोबाइल ठीक ढंग से काम नही कर रहा था तब मैं भोजपुर मोबाइल केअर गया और उन्होंने मेरे मोबाइल के mother board से छेड़खड़ की और मेरा मोबाइल को खराब कर दिया ।मैं आपसे बस इतना ही कहना चाहता हु की मेरे मोबाइल को मुफ्त में ठीक किया जाय नही तो मैं mi company पर FIR करूँगा। और उन्होंने मुझसे 10000 रुपये मांगे जब कि मेरा मोबाइल वारंटी में है। अब आप ही बताये की मैं क्या करूँ ।जल्द से जल्द मेरा मोबाइल ठीक किया जाए नही तो मैं आपके कंपनी पर FIR करूँगा।

Redmi 3s prime
My phone is regularly restarting automatically. Many contacts are merged. The company is using cheap materials. Service center are saying motherboard is having problem and need to be changed. How can it be possible this means company is not maintaining it product quality. My request is not to buy mi products. My mi account id is [protected]

I bought redmi note 4 in month of feb... Now my phone has got a dent at back of my phone where battery ends and my phone screen has started to get detach from the frame and side buttons has started to respond slow,,,, when i took to service center they said that may be your screen is getting detach coz u have put your phone in back pockets,,,,, nd they can't repair buttons unless i take risk of my screen which may cost me 3400 if it gets broken by them,,, they were too rude and i don't what sort of warranty it is if i have to give 3400 for my screen while it still in warranty
Email:- [protected]@gmail.com

में ने अपना मोबाइल अमरावती के — केयर में डाला था जस्ट मोबाइल केयर सेण्टर में में नई में रा मोबाइल १८/११/२०१७ को मोबाइल डालता और मुझे में रा मोबाइल १५/१२/२०१७ को वापस दिया मेरेमोबिले में बेटरी का प्रॉब्लम था मोबाइल फुल चार्ज होने पर भी १ घंटे में डरेन हो जाताथा. सर्विस टाइम पे बिना काम करके वैसेही वापस दे दिया था. और वापस गए तो उनोने खा की आपकी वार्रन्टी ख़त्म होगी. और अब ६५०० खर्चा बताया

Handset purchased on 6th june '17 red mi 4 model no, wherein the camera and video recording is not working. I went on twice an occasion to the service centre in park street on 20th and 22nd dec but to no avail. The hcl mi esc id no is[protected].
I cant keep running back all the time. This is not expected from a reputed company and that too within 6 months of purchase. Also the service centre could not provide a resolution. Please check on the same at the earliest and you may check the records as well.

I have bought redmi 4 before two months, today i got serious issue with my mobile phone charging port was melted.

Mobile phone does not have any problem, its working fine. But, i am not able to charge.

I have given to mi authorized service center, but they told that it will not cover under warranty, and they told to pay 2000 rupees to replace board and all.

If anything happen while i am speaking who is responsibility of my life?? Life under guarantee with redmi?? This mobile model having heating problem also.

Its was the worst experience that i ever faced until now.

Hi,
I bought the "mi 10000mah power bank 2 (Black)" on 14th october 2017 from amazon.in and received the item on 18th october 2017. After 2 days, the item stopped working completely. Gave it to the service centre on 23rd october 17 (Poovath international, p. T. Usha road, kochi, kerala).
Didn't got any updates from the service centre, so i started calling after one month. Every time they would tell me that i would get the item back in that weekend, but failed to keep their word. I have contacted them atleast 4 times, and i got the same reply every time. Finally, on 20th december 2017 (After 2 months), i got a call from them saying the item is reached and can collect it after 5pm in the evening. I went and collected the item, and asked the person over there, whether i would get any extended warranty. But she said it is not possible. I contacted mi customer care at[protected] and briefed them the situation. They told me that it is not possible to extend the warranty, even though it got damaged after 2 days, and they took nearly two months two service the device. The actual warranty period was 6 months, and two months of those 6 has been gone because of their incompetency.

Issue : faulty piece of "xiaomi redmi note 4" sold to customer

Order id #[protected] (From xiaomi store)
Placed on 28 april 2017 for redmi note 4 black 2g+32g
Was delivered on 29 april 2017 evening. Order shipped by xiaomi
Authorized seller - tvs electronics limited, bangalore.

Xiaomi redmi note 4 - imei 1- [protected] / imei 2- [protected]

When i had bought the device with its made in india tag, i pre-
Ordered 2nd xiaomi device within 15 day and took redmi 4 handset
From xiaomi's first retail store at phoenix mall, bangalore on 20
May 2017 (Order id is[protected].

Horror started the following month. For no connectivity issues in
This handset, i visited xiaomi authorised service center at
Marathahalli, bangalore in the middle of june 2017 and they fixed
It hand to hand and didn't sent me any service request number. I
Didn't care as i got hand to hand repair (Same day). After this,
Twice i had to take time out of my working hours and visit service
Center and leave my device for 24 hours.

The service centre documented the issue when the issue issue
Reoccured in 7 days (Within a week). This device starting losing
Network (Unable to make receive calls and use data) and xiaomi
Refused any replacement of defective item. It asked me to visit its
Service center instead. I have visited xiaomi authorised service
Center at marathahalli, bangalore on 25 june 2017 and the engineer
Fixed saying the network cable was loose and assured its fixed and
Won't happen again.

Again within 30 days for exactly same issue, i visited xiaomi
Authorised service center at marathahalli, bangalore on 27 july
2017 and the engineer fixed saying the network cable was loose and
Assured its fixed and won't happen again.

Again, since start of december 2017, the network started fading and
Voice will crack. The phone is in delhi now as we were here for
Treatment of a family member at fortis gurgaon.

I do not want to be a permanent service center customer and i need
A replacement of my faulty device with a brand new device, only if
Xiaomi can assure a fault free device, else a full refund and
Compensation for the haressment faced since its purchase.

Customer/ consumer details:
Amit kumar sinha
Wipro technologies
Cell - [protected]
Email address: [protected]@yahoo.com

I have ordered one Redmi Note 4 IN 4 64G-black from Flipkart in the month of September 2017 and same was delivered to me on[protected]. IMEI (MEID) of the handset is [protected]. While using this handset, I am experiencing the problem with Mic of handset since my sound does not reach the reciever on other side of the while calling. I have registered a complaint in MI service centre in Jammu, J&K in the month of November 2017. The service centre guy returned the phone same day with the assurance that the problem was fixed. I did not kept that receipt with me afterwards. But, the Mic problem still persisted. I once again contacted service centre on[protected]. This time around, I was told that there is a problem in the board in the handset and the same needs to be replaced. I received my phone next day with the receipt confirming Repair Method: "102 Change Sub Board". But unfortunately, the problem still persists.
Now, please explain why defected handsets were delivered to the customers with the manufacturing defects.
You are advised to resolve my complaint within 7 days to avoid escalating this complaint to Consumer forum for redressal of the same.

+91 [protected]

Mi in india is the largest selling phone at present. But when it comes to service it is really poor. I had and issue with charging problem just after 7 months its use, while going there in mi service center 3 more person was having the same problem, ok leaving aside the draw back of my Redmi note 4. I went in TVS electronics, Dona planet, Guwahati, Assam. for repair on 18/12/17 but till today ( 22/12/17)not a single response was given, i was informed that the parts is not available with them so need more days to repair my mobile. While on the other part i received my phone just on two days from flipkart, so basically Mi is more interested in selling then serving the people. I personally will never take any Mi phone in my entire life, and recommend my friends not to do the same mistake. It also found a different scene on the service center, where a person was so frustrated with the service centers that i told them about giving a case complaint against Mi service.

I am using the mi xiaomi Redmi 3s prime. The problem in my mobile phone is when I call anyone the call receiver did not hear my voice what has been I said. I am using the mi xiaomi Redmi 3s prime from the last eight months. I feel very disturbance when I call anyone with the speaker mode of the mobile phone. Please help me in this giving the best solution.

I bought your mi4a handset before 7 month. And the handset does not have the battery backup at all. For example if the mobile showing 90 percentage charge 11 p. M with out making a call or using the net my phone charge will be 30% or below. When i reported this problem in my service centre alappuzha, kerala, india. Twise they checked and did soft ware updation. And they suggested me to change the simcard and get a new one i. I did a little the things as they suggested and but. Still i am having problem. What should i do now. Even your authorised service person can't invent the problem mi i am facing. Contact me immediately

This is the complaint.. Camera is not working though i contact your service centre at mysore they told me that your mobile main board and sub board is water vapourised
Ture facts i didn't drop my mobile to any water sources..
This is the matter of your company reputation... Kindly solve my problem
Contact number= [protected]
Jagadish chandra k n

My phone got stucked off suddenly. I had visited service centre mohali. But they said that the bill details mismatch due to company fault. I call customer care centre to resolve the issue and i launched a complaint as well. Costomer care employee said that their team will call me shortly and solve the issue. But i had not received any call since 18th dec to till date.

System fail to do any job.. I buyed my redmi not 4 3gb ram 1 month before but i suffering a lot.. While using one massage coming as "com. Android. Systemui has stopped" and asking for report or cancel.. If i report or cancel then the screen turns into black and no work so far.. I gone to service center 4 times but they can't clear my problem.. I m suffering a lot.. Please give me solution

There is a network problem in my remid mobile phone redmi 4a but mi care center mansa is not being solved by this. They say, wait for some time. Care mansa (Punjab) is not solving any of my problems. This problem has been around for fifteen days. Their answer is that we will talk to the authorities about this. But it is only deliberately being done to ignore the problem. Please fix my mobile problem soon or change it.in this regard, i will be notified on my contact number [protected]. Thank you