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Xiaomi India Complaints & Reviews

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Updated: Sep 13, 2025
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Xiaomi India reviews & complaints page 152

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V
VaniSugatharaj
from Bengaluru, Karnataka
Dec 9, 2017
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I took this mobile "redmi note4" on aug 2017. Its getting hang up for at least once in a week. When this problem arose, only the display gets off still allowing the mobile to work with 0% efficiency.
One more issue is the music player. Will not play any music continuously, music breaks at an interval of 5 to 10 seconds.
Really fed up with issue as well as the handset too...
My name is akshith this is my brother phone number [protected]
i have important company secterly
requesting for trace location as possible
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    T
    Tarun Bawa
    from Ludhiana, Punjab
    Dec 9, 2017
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    I bought redmi 4 a 4 mnths ago and after that my phone having a charging problem now and yesterday i went to service centre after checking my phone they said there was a problem in charging board as they considered my phone out of warranty they explaining that there was a water in my charging board but they are liers did this to many customers dont giving them their warranty i am complaining this to consumer court also about this issue also
    Dec 11, 2017
    Manthiri Yesubabu's response
    naa mobile poindi sir

    Redmi 4a i lost my mobile on just bike journey, please locate that where it, and please inform me to this mobile no: [protected]
    In Place of warranty support, service center is making money by misleading customer complaints into out of warranty support with some tricks to show liquid damage and out of warranty. asking only for cash transactions and not supporting cashless payments. for insisting more they are arranging swipe machine and charging 2% extra on payment value.
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      P
      Pinaljain
      from Kolkata, West Bengal
      Dec 8, 2017
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      I newly bought mia1 trusting the band mi but the google ui is pathetic and i face so many problems. Here is a list of problems that i encountered:-
      •every contact name appears more than once because of whtasapp and other apps that needs access to my contacts.
      •if i type in any number, which is not saved in my contacts, the app doesn't read it. Where else my previous phone used to read my call log. Suppose i received a call from [protected] but i didn't save it. If i press in 877, the app doesn't show me number but only displays saved contacts.
      • photos - there is no picture rotate option directly accessible. I need to edit the picture everytime which is irritating.
      Some of my photos which i clicked from my phones camera isn't displayed on the photos while it's there in the phone.
      •photos - this is a suggestion. I would like a favourite option where i could see my favorite pictures aside & a hide option to hide my pics which i do not want to be viewed in the photos.
      •messages - there is no option for selecting multiple messages at a time and delete the same in a conversation.
      •battery level percentage is not displayed on the notification bar. I have to slide it every time i need to check it.
      •i don't wish to unlock my lock screen using fingerprint sensor but only my apps. If i lock my apps using a fingerprint sensor it unlocks the lock screen at the same time which again i do not want.
      • notification bar is accessible without unlocking my phone. So anybody can use my net, hotspot without my knowledge whosever has my hoyspot password saved.
      •settings - the settings is very complicated, there are options under options and so on. Always preferred direct convenient options.
      • the notification bar doesn't show the speed of the internet.
      •phone speaker (During calls) is so loud that even on volume level one, the person sitting next to me can hear my conversation.
      I hope you resolve these problems as soon as possible and oblige me. Thanks for your time.
      Battery Backup is very low
      aftr buy mi 4 mobile
      automatically day by day battery backup low
      15/11/17 in this day my mobile battery backup low.
      i m not agree with this incident
      and i want to return my mobile
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        S
        Sanju Prabhu
        from Sirsilla, Telangana
        Dec 7, 2017
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        Address: West Godavari, Andhra Pradesh, 534211

        I visit to mi authorised service center in tanuku (Best mobiles mi authorised service center) located andhrapradesh. The service center staff they don't know how to deal a customer, how to talk a customer this is worst service center. They don't give proper answer to customers. This type of behaviour company image is spoiled. Please give me a warning to this service agent otherwise company image is
        With the latest update of MIUI 9.0.5.0 in Redmi Note 4, unfortunately sound disabled.
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          R
          Rahul RB Bharti
          from Gurgaon, Haryana
          Dec 7, 2017
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          Website: xiaomi.com

          Customer care no. Is fake and not working in present time.. I have my mi account but i'm forget my password. I do the click on forget password. But they are not sand the code on my registered number... I want reset my phone but i can't reset my phone so what can i do. I call the customer care but there answers is that this number is can't be reached now.
          Since from last six months I could not use browsers showing error. while using same mobile network browser not working but using other mibile network or WiFi its working.

          Note. Six months before mi account registered sim changed.
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            V
            Vishu_007
            from Delhi, Delhi
            Dec 7, 2017
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            Website: www.mi.com

            I had bought this product on 8th august 2017 with invoice no. Ka-blr[protected]. Earlier there was no issue with my handset but 2-3 days back i noticed that my mobile's battery is going "fatter" and more "fatter" day by day. So, i decided to visit one of the mi's service centers at "i pick solutions india pvt. Ltd." - rohini, new delhi which is quite near to my location. So, when i reached there and asked for its solution to fix this issue they said that i would need to pay inr 1180 to change the battery. So, i said that it has only been 4 months operating this mobile how could you ask for any charge. Then, they said that if you get it repaired here then you would have to pay that much. My mobile is under warranty as of now and the service center executive is asking to pay for a new battery.

            I would request you to please take some appropriate actions against the service center as i mentioned above.

            Thanks!
            Deepak
            My mobile complaint purchase to two months after mobile hanging problem, speaker slow sound and gargrahat sound, . The service center no speaker Chang and no my problem solved. Pls check the problem and solutions sir

            Phone no [protected]
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              R
              Rumela Bose
              from Kolkata, West Bengal
              Dec 7, 2017
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              I own a redmi 4 (3gb, 32gb), after the miui 9 update, play store/mi apps is opening randomly to suggest download of different applications which haven't yet being released in the market. Happens whenever there is internet and irrespective of the apps i'm using at that time or i'm just at the home screen, play store/mi apps pops up all of a sudden.
              Help me to resolve this issue.
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                U
                uday11
                from Dhanbad, Jharkhand
                Dec 6, 2017
                Resolved
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                Resolved

                Address: Madhubani, Bihar, 847211
                Website: Mi.com

                I'm uday kant thakur ([protected]). I had purchased redmi 4 handset from amazon on 20th june 2017 imei no [protected]. After few months some technical problem created with jio network. After all troubleshooting by mi care this problem was not resolved. After that i had visited mi service center (Subham complex, in front of pnb main branch, station road, madhubani, bihar 847211) on 18th november 2017. But service center executive declared my handset out of warranty for the reason of water damage but this was not the truth that was the conspiracy of mi service center executive and mi customer care. After that i had called customer care but customer care executive didn't help me. He was also with favour of service center. So please help to resolve this matter. After that i'm very frustrated. If you will not take any action for this i will claim for rs. 2, 00000/- in consumer court with all mi handsets of our family and friends.
                +2 photos
                Dec 7, 2017
                Complaint marked as Resolved 
                Not resolved and not take any action by the company
                It has been less than two month to my mi phone (REDMI 4X) and the charger has stopped working. shocked with this worst quality of products of such a big international brands

                redmi 4 / i am complaining against mi care and mi service center for warranty - Comment #2941323 - Image #0
                The phone is going to silent mode automatically.
                With the latest update of MIUI 9.0.5.0 in Redmi Note 4, unfortunately sound disabled.
                Dear sir,
                I have purchase xiaomi mi5 on the date 6/4/2016 from online store.In this device both sim slot is not working. Therefore we have requested to replace the device aur request id is 1499932. We have call, email and live chat with the costumer care. But from the costumer we are not getting perfect answer, they are talking rudle with us.
                I have senxd you my device mi 5. That device is delivered to xiaomi. That we have proof with full stamps and signature of xiaomi department in the receipt of the gms worlwide express pvt ltd courier. And that delivered at 22/4/2016 1:30 pm. We have attach courier slip and current status screen shot. I have call email and chat with mi service to confrom that the mobile is delivered to you. But no reply from xiaomi india working department. By xiaomi excicutive instruction by a call or a email. We have packed the mi 5 mobile original box bill and with full accessories. And that mobile is delivered to xiaomi india department. But xiaomi india not new replcement mi5 mobile send couriers i have call chat email xiaomi executive said wait wait but not information for mi5 mobile my complian date 13/04/16 no response mi india only for wait wait and wait
                "i have trust to consumercomplain department that mi will give mobile in this three working days i have send you my device mi 5. That device is delivered to you. That we have proof with full stamps and signature of your department in the receipt of the gms worlwide express pvt ltd courier. And that delivered at 22/4/2016 1:30 pm. We have attach courier slip and current status screen shot. I have call email and chat with mi service to confrom that the mobile is delivered to you. But no reply from your working department. By your excicutive instruction by a call or a email. We have packed the mi 5 mobile original box bill and with full accessories. And that mobile is delivered to your department. Now there is no responsibility for this to me. For this we have not get any information.
                "i have trust to mi comsumercomplaints department india that mi will give mobile or refund in this three working days". Attach this letter to costumer service center t email screen shot and couriers slip
                Sir, is your company fraud that is not giving us our replacement? On April 4, we wrote the compliant We told you to update a number [protected] Why are not you updating this number Why are not people calling you in it is not a good thing to deceive someone It is not a good thing to cheat somebody sir. We have bought money from you money in mobile or you do not understand our problems.Sir, why are you not giving us a replacement? For a long time, we are making a call and the answer is given on behalf of you. Give weight and weigh down how long will the customer be heated.MI Fraud Company is our ₹ 12000 is fraudulent company of a number not giving us replacement and replacement
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                  N
                  Nishita bisht
                  from Delhi, Delhi
                  Dec 6, 2017
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                  Address: Ghaziabad, Uttar Pradesh

                  None of the apps are working on redmi note 4. Whenever i open any app, it just stopped and then it's not working at all without switching it on and off. Messages sent are automatically deleted and lost.
                  Your service center people are wasting my time by updating it again and again but nothing got resolved by updating. Wasting my time and money as well. They have changed the motherboard without knowing if there's an issue in motherboard or not. After changing the motherboard also, phone has the same issue as previous. I don't know what the hell is happening with this. If you're not able to make the phone work good then please return my money back. My 11000 money is not to just throw away by this [censored] issue.
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                    S
                    sunilkparida
                    from Hyderabad, Telangana
                    Dec 6, 2017
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                    Resolved

                    Address: Pune, Maharashtra, 411045
                    Website: www.mi.com/in

                    Mi internal incident id :[protected]

                    Phone issue is with mi technical team from (18 nov 2017) 19 days. I have been told many times that my phone is fixed. First by local service center who called me and then refused. I was informed on 4 dec by mi customer support that phone is already fixed and "under observation" for 1 - 2 days. I am being lied about the phone from day 1 by mi.
                    Today they refused to admit that the phone is fixed. They say that phone is still being repaired. Please see email saying phone is fixed in attachment. I was told multiple times by mi support that phone is fixed.

                    I am without phone from 20 days now. And mi is just extending the deadlines continuously.

                    If mi is not able to fix the phone from so many days, why are they not replacing the phone? My phone was submitted within warranty period. I cannot wait anymore for the fix and i am already fed up by continuous lies by mi support and staff. I need my fixed phone or replacement rightaway.
                    +1 photos
                    Dec 13, 2017
                    Complaint marked as Resolved 
                    Phone was provided to me After 23 days with all major Parts replaced. It's working now.
                    Dec 07, 2017
                    Updated by sunilkparida
                    No response yet from MI. They are still not ready to commit any deadline for the fix. they are asking me to wait indefinitely even after 20 days.
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                      J
                      Jitendra Jania
                      from Jaipur, Rajasthan
                      Dec 6, 2017
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                      Address: Jaipur, Rajasthan, 302005

                      They are not repair my mobile battery and hands free speaker, it's in warranty.
                      I am going many time to service center but they says that mobile battery not comes in warranty. I already read carefully warranty instruction in amazon where i bought it online. I already attendant 3 time at xiaomi india customer cervices in india. But they wast my time. Today also i am going xiaomi india customer cervices in jaipur.
                      +1 photos
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                        D
                        deep kothari
                        from Ahmedabad, Gujarat
                        Dec 6, 2017
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                        Address: Sabarkantha, Gujarat, 383315

                        Imei number : [protected]
                        Xiaomi redmi note 3
                        Purchased date: 22/12/2016
                        In warrenty perioed
                        Battery problem in mobile handset.. Even if it is full charged it will reduce in a while.. Problem since last 20 days. Say for example if i fully charged handset than after some time battery become low without any reasonable use.. It was not a problem before but last 20 days seems extremely terrible regarding battery problem
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                          M
                          mr.yogesh555
                          from Ahmedabad, Gujarat
                          Dec 5, 2017
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                          Address: Valsad, Gujarat, 396125
                          Website: mobile.mi.com

                          I baught a terminal note 3 in the month month of dec 2017... It screens some leds are stopped working... So i went to service center at vapi... The service center executive did not entertain us in proper manners and he said that your mobile is physical damaged as well water damaged inner side... I don't reality is completely different... Neither is physical damaged nor water damaged... He has given us one written letter that everything is mentioned but.. I can challeng his that letter... When ever i will be free will go to registered a complain in consumer court.. Thsnk you
                          +1 photos
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                            B
                            BhushanB01
                            from Delhi, Delhi
                            Dec 5, 2017
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                            I have purchase redmi note 4 from mi store at 17 sept 2017. But i am facing many problems in redmi note 4 (4-64gb) from date of purchase like -
                            1. Auto silent.
                            2. Apps not responding.
                            3. Video not play
                            4. Hanging problem.
                            5. Headphone problem etc.
                            I went to service center 8-10 times but these issues are not solve.
                            I have complained about it through mail many times but no proper solution from him.
                            100 times called to customer care but they cant take my complaint seriously. After doing this activity i conclude that redmi product and its service is worst. Plz dont purchase redmi product.
                            Mobile must not working properly
                            It get's hang time to time while performing any operation on device
                            Such that while opening gallary or other normal apps like what's app, Hike and more
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                              R
                              Rahultmc
                              from Attur, Tamil Nadu
                              Dec 5, 2017
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                              My mi note 4 have a ghost touch after updating to mi9 the phone is rebooting for many times. If the device on then next problem is unfortunately closing every google apps. Then the phone will uninstall many apps without my knowledge. I can't even make a urgent call due to this issue. I had made my friends away from taking mi note 4. I recommend them vivo or oppo to spend their cash usefully. I will continue this. And no one is gonna take any redmi device with my knowledge. If you want me to stop this please fix this issue.
                              Hope a reply soon
                              Thank you
                              Rahul krishna tm
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                                V
                                Vijay Arni
                                from Palakollu, Andhra Pradesh
                                Dec 5, 2017
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                                Address: Vizianagaram, Andhra Pradesh, 535002

                                The authorized service center in vizianagaram of mi sri sai tulasi center is offering the worst mi services ever. I have visited mi centers in other cities but never been through such type. I have given my mi max prime for screen replacement which they had the improper display done with an aggressive conummer treatment that is worth complaining. Even though the phone is repaired it is not satisfactory.
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                                  prashants58
                                  from Indore, Madhya Pradesh
                                  Dec 3, 2017
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                                  Address: Shivpuri, Madhya Pradesh, 473551

                                  Speaker of my redmii note 4 not working properly. When i visited service center they change part free but insist to update the phone. I dont want to update my phone so they charge me 350 rs for my faulty part even if my phone is under warranty and said company will not replace my faulty part if i dont update.
                                  So i want to know why it is compulsory for some one to update phone in service center or service is just misguiding customers
                                  My phone is just slipped from my hand while opening my door key and the touch has been damged and i had paid for mi protection and i want to solve my problem

                                  service center location shivpuri mp - Comment #2937225 - Image #0
                                  service center location shivpuri mp - Comment #2937225 - Image #1
                                  My wallpaper gets black after every time
                                  When i turn on my redmi 4a...I changed my wallpaper afyer ut theb again it turns black after some time...i dont understand..

                                  service center location shivpuri mp - Comment #2939073 - Image #0
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                                    D
                                    drnats10
                                    from Hyderabad, Telangana
                                    Dec 3, 2017
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                                    Address: 686019

                                    Hi im dr nitin. Purchased redmi note4 6 mnths back. Got a crack on screen when i jus put it in my pocket. Then even on slightly gettin wet, its voice becomes weird kind. Last day it fell frm my pocket&its screen broke but touch is intact. Company asks for rs3500 for replacment. Evn its under warranty. Y do they provide warranty if they cant repair screen under warranty. Majority customers come with screen cracks not any other complaints. The phone costs 12k and screen costs 4k. Waste phone. Chinese ks always chinese. Time to throw them out oc india. Poor services with extremely high cost
                                    Dec 01, 2017
                                    Rajesh Kasrija's response
                                    There is huge problem of mobile freeze again and again.
                                    There huge problem of mobile freeze again and again.
                                    Every application stop again and again.
                                    Mobile is very slow.

                                    broken screen - Comment #2937222 - Image #0
                                    Sir,

                                    My brand new redmi Mi A1 phone is automatically rebooting while making a call. Many times it happens. Sometimes while attending the incoming calls phone will automatically rebooting/ restarting. Sometimes while making outgoing calls also the same problem is happening...what is the solution for this problem. How to rectify this issue.
                                    Hye this is sahil and I am purchasing redmi 4 online from mi India app. And we found its touch is not working properly... Even at the time of sign in we used to do lots of tap in it.. and even scroll up and scroll down is not working on screen...
                                    I ordered redmi4 handset online from mi India app. And we found its touch is not working even scroll up and scroll down is not down. Even at the time of sign in we used to do lots of tap in it... Plz solve my prblem. And received my phone today...
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                                      J
                                      Jashram
                                      from Solapur, Maharashtra
                                      Dec 2, 2017
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                                      Address: 110084

                                      हेलो मेंने redimi note 4 फरवरी 2017 में प्लिप कार्ड से लिया था, पिछले ऐक महीने से इसमे चार्जिंग की दिक्कत हो रही है, मेने इस कंपनी के सर्विस सैंटर मे दिखाया जो कि जी टी वी नगर कैंप दिल्ली में है उन्होने कहा कि जेक खराब है और बदल कर दै दिया लेकिन दिक्कत ठीक नही हुई । फिर हमने दुबारा वंही दिखाया
                                      वो बोले कि इसका सोप्टवेयर उड गया था, जबकि उन्होने किया कुछ भी नहीं एक घंटे बिठाकर फोन दे दिया । लेकिन दिक्कत अभी भी ज्यों की त्यों है. अब में क्या करुं सेंटर वाले बेवकूफ बनाकर भेज देते हें, प्लीज हम कबतक काम छोडकर इनके पीछे भागते रहें
                                      While iand am using mobilethe suddenly anroid system has bbeen stopped and somting bug is thereday and report toon requrie isi coming and whilei i am clickinggame report iti was notfriends going and displayi has beenby stoping

                                      note 4 charging problem - Comment #2939081 - Image #0
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                                        H
                                        Himanshu_always
                                        from Lucknow, Uttar Pradesh
                                        Dec 2, 2017
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                                        swelling of battery

                                        I bought mi 4a (Mobile) online through flipkart but it's battery automatically swelled up with in one month from the date of purchase. I contacted with mi service centre and made contact with mi customer care also but they didn't replace the battery and informed that there is no warranty on battery and you have to pay for its replacement whereas as per advertisement company provides 6 months warranty on battery.....
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