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Xiaomi India Complaints & Reviews

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Last updated May 7, 2024
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Xiaomi India reviews & complaints page 145

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M
Milan Wangkhem
from Kolkata, West Bengal
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taking money within warranty period

My redmi4 mobile is suddenly off and while turning on only loading appears and hang on the screen. Today i went to servicing centre they said water inters through headset and my motherboard is not working. They force to sign a paper for repairing in out warranty and asked me to give rs 800. The phone was of only 6 month and neither through water nor broken. I don’t want such unlawful reason in innocent customers. I refused to give the money...
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J
jayaaj
from Noida, Uttar Pradesh
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replacement of the phone did not received

Address:Bangalore, Karnataka
Website:www.mi.com

I have requested for the replacement of my mi a1 phone due to sudden reboot issues. As the pick up of the defected phone has been done on the 31st january 2018, the company promised me that i will get the new handset within 2-5 working days but still i haven't received any status on that.
I have contacted the company through call and by mail too still they are not giving me an update about the replacement....
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S
sanika wadeakar
from Pune, Maharashtra
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redmi note 4 frequent malfunction

I got my redmi note 4 phone a few months back, and i am having a lot of trouble almost every day.
1. It's showing incorrect contacts, different name is associated with different number.
2. It updates apps and services sometimes automatically, even if i have disables automatic update
3. Screen feature sometimes works, sometimes doesn't
4. Many a times it doesn't play ringtone when phone call is arrived, even if...
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Address:690561

Sir, im using redmi 3s prime mobile. I am facing fast heating problem and battery drain problem after last miui updation. Even a 4 minutes usage is enough for my phone to get heat. Im using genuine charger also. Please try to fix this problem. Give us a new update fixing these problem. Because i can't take my phone outside because of its poor battery backup even when this phone comes with 4100 mah battery....
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D
drevig2015
from Visakhapatnam, Andhra Pradesh
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unwarranted locking due to wallpaper carousel

Address:Visakhapatnam, Andhra Pradesh, 530003
Website:www.consumercomplaints.in/new_complaint

I am using no note4 for over a year. On 02nd february, 2018 unfortunately did the sin of downloading wallpaper carousel for lock screen. Since then it is not accepting finger print. It is asking password. I typed what i remembered. But it got locked and i am asked to format. It ruined all my meetings. I deeply regret buying this hopeless device from cheap minded company. My mobile [protected]...
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S
Suraj Satra
from Vasai-Virar, Maharashtra
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facing issue at mi a1 (within 10 days!!!!!)

Address:Thane, Maharashtra, 401202

This is SURAJ B. SANTRA, I had bought Xiaomi Mi A1 on 21/01/2018 and recieved at 23/01/2018. Today on 03/02/2018 the Device is totally dead either not getting switch off or not getting switch on . I was Recieving calls before but after chatting with Xiaomi Chat support i had pressed the power button for 15 seconds while charging as they guided me, and now im not getting any call anymore.
Im Really Upset with this Brand i had not used...
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H
Harneet Singh Khurana
from Raisinghnagar, Rajasthan
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mia1

Address:Sonbhadra, Uttar Pradesh, 324002

I am not able to use your product as some or the other thing happens to it i had purchased the product in october 2017 and since that time a display had been changed and 100's of times my phone had been freezed or apps doesn't work or some other thing happens. I had to forcefully restarts the phone everytime it freezes so either change the phone given to me or give me the full refund of the money which i had given to you...
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R
Rohit Savaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shipment lost by blue dart courier company

Address:Ahmedabad, Gujarat
Website:www.mi.com/in

Order item detail
Redmi Note 4 Grey 4G+64G (₹10, 999 × 1)
Redmi Note 4 Smart View Flip Case Blue Grey (₹499 × 1 )

order by MI official App on (23-Jan-2018 09:50 pm )
order number: [protected]

when my courier arrived to Ahmadabad, no one called me regarding my shipping update, i find blue dart contact number menually

courier boy name: sohil sheth
courier boy...
+1 photos
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K
Karthik Yuvi
from Coimbatore, Tamil Nadu
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mic not working for calls alone in my mi a1

Address:641605
Website:Mi

Dear sir,
I'm using mi a1 for past 2 months bought it from your official online store. It performed well in always so far and 2 days b4 i got oreo update and i ve done update. But after update has been done, i'm facing lot of problems like heating issues, battery draining very quickly and today suddenly mic stopped working suddenly for calls alone. It's working well in video recording and all the other apps but not in calls. I'm...
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R
Rajendra K Y
from Bengaluru, Karnataka
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billing

Address:Bangalore, Karnataka, 560068

I had given my redme note 4 mobile for servicing (Only glass was broken) at there authorized service center at wilson garden 12th cross bangalore. Receptionist checked my mobile and said for replacing glass will take 3450 + servicing charges. When i called an other service center at basavanagudi, they said it will cost 3200 all inclusive. Same i explained to the receptionist at last she agreed for 3600/-all inclusive. After taking too much...
+1 photos
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A
a plus r
from Coimbatore, Tamil Nadu
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y1 lite

Address:Coimbatore, Tamil Nadu, 641024
Website:mi.com

I bought a y1 lite last week, brand new phone,
The product seems to burn my skin due to ist heating issues.
Its gets heated up even when the phone is not in use ....
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R
rana pappu singh
from Bengaluru, Karnataka
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mi y1

Address:Bangalore, Karnataka, 560078

I purchased mi y1 model phone from retail store at Indira Gandhi circle Bangalore 560078 the day I took my phone there was a long week end afterward. After checking the phone I got some damage on manufacturer but I couldn't not visit to relailer on time. But when I visit after 3-4 day's he was not accepting damage phone I call to customer care they start telling me return policies within 24 hours. But there was a long week end I said I couldn't...
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G
gurrys
from Delhi, Delhi
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redmi note 4 charging issue since purchased

Address:122016
Website:www.mi.com/in

I have purchased a RED MI Note 4, from flipkart invoice no. FABA6G[protected], order ID: OD[protected] on date 05/10/17 online, since its purchase I have been facing problems with its charging mobile phone either never charges or charges and stops have complaint about this many times with the company as well and everytime got a replacement of charger or wire but now as the same problem is coming up again and again, it could be a problem...
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R
Rasika Jogalekar
from Pune, Maharashtra
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fake mi power bank

Address:Pune, Maharashtra

I have ordered the mi xiomi mi 10400mah power bank on snapdeal.
As it has stopped working after few days. I requested for return but the replacement period was over. (7 days). When i contacted to the brand center for warranty, i had been suggested to visit to the nearest service center.
As i asked for my warranty issue /replacement in mi center in pimpri (Pune), it been told that the product is fake which was delivered by snapdeal..br...
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A
Azlaan Khan
from Gyanpur, Uttar Pradesh
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no update till today

Address:Lucknow, Uttar Pradesh, 226016

I had purchased a redmi 2 4g and this phone has no support for 4g from the date i purchased this phone this is running android kitkat 4.4.4 and company says india no.1 company i say worst company in india if i found any one is purchasing a mi company phone i will personaly make sure he dont buy it and share my pathetic experience. Worst company i just dont understand that why they cant pass a software for redmi 2 4g i think that i should...
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P
Prashant Sadrani
from Panaji, Goa
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asking for service charges under warranty

Address:Valsad, Gujarat, 396001

Date of purchase : 27.05.2017,
Ingram case [incident:[protected]]4 the matter has not been resolved to our satisfaction. The communication with xiomi and bhatia is still open. The statement by xiomi which reads as "xiaomi shall provide free of charge repair and/or replacement services within the warranty period". The above statement is not fulfilled on the grounds of misleading/confused and incorrect statements from valsad and...
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B
bhabad1
from Mumbai, Maharashtra
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screen cracked during charging

I kept my phone for charging. While charging screen of my redmi note 4 phone got cracked. My phone is under warranty. Person of the service center and from call center of mi say its a physical damage and you have to pay for it. But how it is a physical damage, the screen automatically cracked while charging. Persons from service center are asking money to diagnose a problem. The phone is under warranty then why do i pay for the same. It's...
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R
rajiv.31july
from Delhi, Delhi
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mi a1 battery drains out

Address:Ghaziabad, Uttar Pradesh, 201005
Website:www.mi.com/in

I have purchased my new phone that is mi a1 on 3rd of january and they delivered that phone on 7th of january. But through out the time i was facing some issues regarding networks. And i called xiaomi's service center many a times, my calls must be recorded. And then after 10 days of their replacement policy my phone got a new problem that's a battery drain out problem. I don't know how my phone charges in 1 hour and discharges in 2 hours....
+3 photos
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V
Vashishth Gutte
from Pune, Maharashtra
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customer service at mi store pune maharashtra india

Address:Pune, Maharashtra, 411047

Hi team,
This to keep you posted that i'm trying to call phoeinx mall mi store from last one month for availability of mobile phones however there executives are not picking the call just phone is ringing, when i visited the mi store i asked about phone availability as usual they answered the stock is not available and complained about phone that no one is picking whenever i call to check the availability of the phone stock and they...
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F
Faris Kamal
from Kolkata, West Bengal
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mi a1 consuming more power after oreo update

Address:Kolkata, West Bengal, 700016

I updated my mi a1 today and since upgrading to android oreo, its consuming more battery. It's draining out much faster than when the phone was running on nougat. I am getting around 1.5 hrs to 2 hrs less battery backup than earlier, plz help as i am regretting why did i update my phone, plz send some update to fix this issue.
I use vodafone 4g and sometime when i switch on my hotspot to share my net it drains out faster.
I...
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