Xiaomi India Complaints & Reviews

Submitted my Mi3 phone to New Tech Solutions Vashi for Phones Touchscreen issue and Proximity Sensor, The Phone was repaired and o one bothered to inform for collection, Upon visiting to service centre and when the phone was given for testing the phone was found damaged at the bottom, and when informed to assistants they blamed me of submitting damaged phone, but the service sheet had all cleared, the manager was ready to replace the damaged part but no word from their end and their phone numbers are not working at all, Please help me to get out of this pathetic support

HAND PHONE TO SERVICE CENTER 10 DAYS BACK STILL NO CLUE ABOUT PHONE THEY ARE HOLDING MY PHONE AND SIM WITH FULL AUTHORITY AS PHONE BELONGS TO THEM FANLY GOING TO POLICE COMPLAIN RETURN MY PHONE SIM. SUGGESTION TO PEOPLE DO NOT USE THIS 3 CLASS CHANINEES COMPANY

Sir, Myself Devesh kumar was an user of Redmi 1 s. I was purchased it from flipkart on 16 sep 2014. Last month when I was updating the Smartphone from the developer ROM of Redmi 1 s from the official website it goes on recovery mode.. So I submit it to the xiomi service center 'AAKARSH ELECTRONICS, SHREE BALA JI COMPLEX MALL ROAD' at kanpur for repairing on 25 may 2015 and they are not returning my phone still now. Please look in this matter. They are not receiving the call also. Here are the attachments of the job sheet and the Invoice of my smartphone. From- Devesh kumar, contact no- [protected]

Dear Sir, I have been purchased mobile handset by filpkart online shopee.As per below moble handset details COMPANY NAME : xiaomi India HANDSET : redmi note 4g INVOICE DATE : 03/02/2015 IMEI NO : [protected] my handset problem is scrren touch not working properly when I going to company PC support center at pune submitted but they said me that your handset damage because water losses but my hanset before two month ago water fall and when my handset properly working . and i have been used this handset when handset was not working screen touch pad so please give me replace my handset because one year warrenty from company but company not replace my handset above mentioned reason so please forward you neccessery action agaist company thanking you santosh vitthal phopale mo. no.: [protected] email : [protected]@rediffmail.com

I Recived The Same Product But Packing & Delivery Of The Product Was So Poor I Opend the Parcel I Found That The Box Was Crushed, Broken And Defective Power Bank I Am Completely Disappointed With Rediff Delivery System Kindly Replace The Order Immediately Or Refund The Entire Amount

my self sumit kumar. i have submitted xaiomi red mi 1 s phone in viman nagar sevice centre pune. they have not give me any type of receipt. when I call customer care he ask me my job sheet no and he say that I can"n help you without job sheet no. then I call viman nagar, pune Maharastha service centre for ask my job sheet no, but they did not receive any calls. viman nagar, pune maharastha service centre is totally fake. If you will not help me then I will go for fir against viman nagar service centre and xaiomi.

Dear whoever, I am sorry but I am going to be very harsh and blunt with my words. Buying MI4 was the 1st biggest mistake ever!!! I never knew that the cell phone i bought from the so called "buzzing" website FLIPKART will give a DEFECTIVE PIECE after paying a good amount of money! From the day one the cell phone is behaving weird with some or the other problems. Coming to the SERVICES. People are not trained enough nor professional enough to understand the problems occuring in the phone. Especially the service center at POWAI guys are just hopeless and laid back service!! They dont care enough to resolve the problem infact they create more problems after handing over to them!! Highly REGREATFULL, HOPELESS AND DISAPPOINTING services and phone!! WOULD NEVER EVER RECOMMEND THIS BRAND TO ANYONE NEITHER LET ANYONE BUY IT!!!

on 22/05/2015. i submitted my phone in service centre of XIAOMI(New Tech solutions) in navi mumbai. they told me that cell will be given back in 2 weeks. but still they not provided my cell back to me. now they are telling me that they dont know still how much days will require to repaire and provide me my cell back.

My mobile display is not working for 2 days. It was bought at April 2015 through Flipkart. IMEI 1 : [protected] IMEI 2 : [protected] SN : 9911/00167768 [protected] Note : I can't attend the call since the phone is ringing. Model : MZB42831N Redmi 2

Sir, my self Sanjay chaudhary from agra.. I have order of Mi 10400 mah power bank with order no .. [protected] on date 29 may 2015. And I received it on 5 June 2015 at 6.00pm. This product cover was in two pice..and the power bank was not giving output more than 5 or 10 minutes... It has taken time to charge up to 15 min and then all LEDs..we're fully lighting as shows that it has been charged but when I go charge to my phone and tablets it gives only 5 or 10 minutes charging and then show discharged power bank. Please replace my order sir...

To, The Manager, Rediff Shopping. SUBJECT: - REPLACING A DEFECTIVE POWER BANK. DATE: - 07/05/2015 Sir/Madam, This is to kindly inform you that we had ordered for a 10400 mAh power (#[protected] which had been shipped by ECOMEXPRESS which was delivered at ST XAVIER’S HIGH SCHOOL ASHAPUR LEDHUPUR GHAZIPUR ROAD VARANASI in the name of Reena Malhotra was found defective with it’s ends damaged. The order number is 11669685 and the merchant partner is Di Mart. Kindly replace it as soon as possible. Thanking you in anticipation. Yours faithfully, Reena Malhotra.

Hi, I wanted to bring this to ur attention as how Customers are treated when they try to get the benefit of any post sale service promissed by company. There cant be a better example or experiance for me than this. I had baught xiaomi note4g (IMEI [protected]) on 31.01.15 with one year warranty. On 29.05.15 suddenly mobile screen stopped working, I took mobile to the service centre in malad west (mumbai 400064, Tel:[protected] to report the same. After doing all required inspection and tech work they told me that this happen sometimes, They gave me a deadline of 10 days for the repair. After 4-5 days they called me and said it is damaged due to water. Now it is absolutely aggrevating response they have given to my complaint and they are making me run from pillar to post, it is very diffcult for me to run around with a baby in hand and without a proper handset it is even difficult to get in touch with contact. it is expensive to call every one, plz guide me to take it further and get compensated for the mental torture i have been given. Thanks MRS SHWETA S YADAV E-mail: [protected]@gmail.com

I had bought Xiaomi Mi 4i with many expectations. It has failed badly. The overheating negates anything and everything nice about this phone. The patch 6.5.5 which was launched to manage this conflict has also failed badly. Cursing my poor decision of buying this phone. A sincere request. Rather increase the price of the product than sell sub-standard devices. Presentation does not always help.

I want to raise a complaint against Xiaomi service center kanpur I gave my phone at the service center on 27th may 2015 and I was told that I will be getting it after one week i.e. 4 th June 2015 I contacted them by phone they said yes you come at the service center and we will give you the mobile but when I reached the service center they said that it will take one more week after my request they said ok we will give you today but despite of making me wait for 3 hours they were not able to solve the problem it's my request to see the matter and ask xiaomi to change there service center in kanpur city as there is no one to listen there Horrible service provided by the xiaomi service center representatives

I had brought the Xiaomi Redmi 2 on march. And the phone have a problem in the music volume. If I play any songs or videos. The volume automatically low down, if I increase it again it low down. I have faced this issue soo many times and now also, it make me soo irritating. So that I can even don't like to play music and video in the mobile. So please solve the problem in my phone or else replace me with the new phone. If not the consequence may be serious.

I ordered Mi 10400 mAh Power Bank from book my offer site.yesterday i recieved my order.i found the box broken and the powerbank is not working.on shaking battery sound also produce.i tried a lot to contact on ur provided number. [protected] But nobody pic that call. Sir i want to replace this powerbank.sir please provide me a good powerbank.may be this defected powerbank is packed in hurry for shipment. Sir please help me.

I Have won a Contest in 7th Feb On Facebook. Still not Received My Winning Prize. I am Sending My Adderss So Many Times in Mi India Facebook Msg. Now They are Replied me " Mi India: Abdur, You have given the name as Bharat Sharma and your FB account is Md Abdur Rahman, Please could you clarify which contest you won. Facebook User(Md Abdur Rahman) Apr 18th, 2:21pm I currently live at my friends place. I gave my friends name so that there are no issues in delivery to that address. There's no issue with that. You can use my name to deliver. We have delivered your product to the address mentioned from the first user account. We realise you have deleted that account. Do not impersonate. We will not take this lightly." I Dont Send That Msg in Apr 18th, 2:21pm. Next Reply is Your Prize is Delivered In Ajmeer. But Am in Andhra Pradesh.. What Can i do This Issue. Please Help Me For This Problems. Mi ID [protected] Md Abdur Rahman HNo 12-37 Purana busstand Nandikotkur Kurnool (Dist) 518001 [protected] Email; sevenstar.[protected]@gmail.com

Dear Xiaomi Team, I am in pain to say that such a good company on which i had relied upon and recommended its phone to my other friends and colleagues, is now making making fool o[censored]s due to some people handling service centre in faridabad, sector-16. These guys denied to replace my touch which got damaged due to overheating. Please help.

I am Shivam choudhary from Patna had purchased MI 20800 MAH Power bank worth Rs 845 on 27 may 2015 in askme bazaar online, i was delivered product on 02 June but the product is completely broken, so kindly i am lodging complaint against to refund my paid amount as early as possible, i am not looking for replacement of product, i want my amount to be refunded as soon as possible.Order no DGA 3248696

I purchased MI 3 in the month of Oct. On Saturday i was surprise during attending an incoming call. My phone touch was not working . I tried to attend three times. on my last attempt the screen moved but one chick sound appeared and caused a hair crack on touchscreen. I also felt that my handset is warm as unusual. i couldn't find out the reason of happening this either its due to excessive heat or due to internal short circuit. Then i tried to contact to the service center ( S D Communication, Milan Park, Gariah, Kolkata) . Its a very pathetic experience for me that no one is bother to attend call at this center. I tried not less then 100 times in two days. Same complain i have given to Customer CareToll Free no and my complain no is 235235 dt. 30.05.2015. Any how i visited to the service center today but there also i was again surprised to find there attitude towards customer. The guy who attended me is not at all ready to listen the problem one answer with all my points that its physical damage and you have to pay 6800 rs in advance to replace the touchscreen.He is not at all interested to know the reason of happening.I also requested him that my feedback may be more impotent for the R & D department of the company but again i was unsuccessful. At last, i called up to customer care no and same intimated to the representative.She assured me that she will forward it to the concern dept. She also asked me to put a written complain to serve you better. I am still waiting for company concern on this issue.