Xiaomi India Complaints & Reviews

I bought redmi Note 4G on 16th Feb 15 via flikart, after amonth had hearing problem, went to service center they replaced speaker after 2 days my handset stopped working, again went to service center, they told mother board is faulty, I insisted why you people didn’t look actual issue just replacing other parts no answer, they replaced mother board my SIM or some other SIMs were not detected, Service engineer insisted me to change the same, i did, again went to service center, they told your mother board is having water spot no warranty, really i got frustrated when they give this update, these peoples are cheating all us, Service center is at Ashok nagar Chennai, I raised Complaint 270353 on 13th June via customer care and also via mail no progress till now If any one can help please provide details, espeacialy if you know Phone numbers of MI higher officials let me know My Mobile no: [protected]

i submitted my xiaomi mi4 to xiaomi service center SATYAM COMMUNICATION J-34 SEC 18, NOIDA 201301 UTTAR PRADESH, TEL NO- [protected] on 4th june my work order no. OIA/XM/15/01063 they told me that they will fix my phone in 10 days but now they said me i will take 2 month or more to repair my phone please any body help me, i think xiaomi gives the worst service

I installed sme apps like whatsapp, lash of clans, hike, instagram, bookmyshow, etc but when i turn on my mobile data they dont load messages and dnt wrk. Bt othr apps like YouTube, playstore wrks vry fast and dwnldng speed is also gud. Suggst me sme solutn fr this prblm. I am using mi4i.

I have ordered Mi4i mobile thru Mi website itself on 16-Jul-2015, i have received the product on 18-Jul-2015 thru Delhivery. After received the shipment items when i open the shipment i was surprised that mobile is missing. Inside the pack screen protector (which is given as freebie) and the Hard Case which i have ordered with the mobile. I have contacted the MI customer care 4 times till now no proper response from them, they told that they will revert within 48 hours but its going more than 48 hours and i called back to them they told they required another 48 hours. My money is totally wasted. Can anyone please help me to get it.

I have a Redmi1S which I bought by last week of Jan 2015. From beginning itself I faced heating problem and some software defects... Five months later, my mobile stopped in charging often...and at the end of fifth month it completely not getting charged... I shown to service centre TVS Electronics, Chennai...they tested the Battery and told that they could not find any problem with the battery, had to check full board and charging port... for that they asked 5 days to resolved... as they said after 5 days they have resolved by changing the mother board...but..now...the speaker is not working in that same mobile...!!! So, again I went to the same shop TVS Electronics, Chennai... Again they did the basic testing and basically understood that board is working abnormally... need to recheck the board again..! I informed that I was just serviced this mobile and this problem regressed after changing the mother board..! They didn't care and asked to wait me for few more days to resolve this problem...Now am waiting to get my phone... Praying godfor not to create any more regressions..!!!

I have a redmi 1s. Which i buy few months before but my phone is hanging and switch off automatically again and again. i submit my phone twice in a week in redmi service center kanpur but my phone is still in serious condition. Pls tell me what i do... your sercive center service is very very poor... my phone imei no: [protected] and 628 my cont. No: [protected] rahul singh

i'm having Redmi 1 S phone; bought on 23 dec, 2015. my phone is having some problem like poor/no network receptivity, hanging while using. i've contacted with customer care first they asked for update in rom, I've done that, still the same problem persists. they are not having any solution.

Hi, This is to bring to your notice, that my Phone was under warranty and facing a problem with speaker/ringer as it is not working. hence visited the nearest service center -Mumbai, Powai, on 20th june '15. there the personnel was not able to trace the exact cause of issue and ask me to submit the phone. and with my permission he deleted entire data from my phone to fix the issue, later he checked the invoice for IMEI number which did'nt match with the handset. and told that they can't fix it under warranty. i just failed to understand how come they can play with my phone by deleting all imp details before going thru with proper document verification.i.e; imei number and all. any way i've escalate this issue for (IMEI mismatch) with flipkart. But let me tell you that this is utter ridiculous and very un-professional way from the service center for their act, rather than accepting their mistake, they are more keen in arguing with the customer. b'coz of such people, customer like me have to suffer, and ultimately brings bad name to the company. Pathetic!!

Hi Requust you to replace order no.[protected] ., Mi 10400 Mah pawer bank as are facing issue with the device . The device issue not gatting charging .not proper device. My mob no. [protected] Email- [protected]@ Yoyrs benakappa Advocate...

Dear Rediff team, I have order a 10400mah Universal aluminium metal portable battery USB Power bank Charger but i have received instead of this Xiami power bank as well as it is also not working it is not charging any phone it is not working my Order no.11111951. order given by pearl technologies. order approval date 30-jan-2015 ref number 22263165. cash on delivery no: [protected] barcode . cash collected INR.937. already we send few mail but still there is no response or call back to solve our problems. we ar hope u can slove this problem as soon as possible. thank you and expect ur replay about this mail. thank you

Hi this is to bring to everyone's notice that Ask Me Bazaar is selling Duplicate MI Power Bank which charges the phone barely for 15 mins before it dies out. I have had a very good experience with the original product so decided to buy the same from Ask Me Bazaar as it was on a discounted price. Only after purchasing it did i realise that it was a duplicate product and not the original. Its been over a month that I've been trying to get a refund for the 3 power banks that i purchased. The sale of Duplicate MI Power Bank on Ask Me Bazaar is indeed spoiling the credibility of the original one. I guess something needs to be done about the same. Trying really hard to get the original one online however its always out of stock. Wouldn't mind if you'll plant to gift me even 2 original power banks for bringing this fraud to your notice ;-)

I have purchased Xiaomi Redmi2 from Flipkart on 8th April2015 and it got deliveried on 9th April 2015. After usage of 40 days mobile is getting heating up like hell and battery is draining very fast. I have contacted Flipkart on the same and they said to visit a service center. I have been to service center and they updated the software and said it will work fine, but the next day my mobile is completely dead and is not switching on. I agian visited service center on 28th May 2015 and Service cenetr guy after quick check of the mobile informed that there is problem with Mother Board and that need to be replaced and need to submit my mobile and wait for 7 days, I have asked for a back up mobile as i am not having one with me, Service center guy said there is no such facility, even though i accepted and waited for 7 days and called back the service center about the status of the Mobile. They informed me that i need to wait for more time. I have waited till 15th June 2015 and collected mobile on that day, Service center guy informed me that problem is not with Mother Board and it is with Battery and so replace the battery. Today 16th June 2015 i have visited Service center as mobile is heating up like hell again and battery is draining very fast. Think a person without a mobile for two weeks and again in the same situation after two weeks. Is this what a customer expects.

I own a Xiaomi Mi4i. Whenever I am making a VOIP call on Skype I encounter a problem. I am able to view the other person and can hear his/her voice but after some time the other person can only see me but can't hear my voice. It's very irritating and highly painful. This is not expected from such a renowned brand Xiaomi which is known for its high performance . My main motto of buying this phone Xiaomi Mi4i was to make Video Calls only as this phone has very high camera quality but it had let me down by its performance. It's contrary to the name and reputation of Xiaomi. I want this to be resolved as soon as possible so that my faith remains in Xiaomi.

Dear sir, myself sarabjit singh kamboj from punjan, amritsar here i, m going to complaining abaut the online shopping company tediff .com who has sent me the fake 10400mah powerbank of xiaomi please take strict action among these company which are playing cunning with our peaples .so please don, t ignore us.yours wellwisher sarabjit singh kamboj from amritsar, punjab

Dear Sir, I had purchased Mi4i xiaomi mobile on 30-Apr-2015 through flipkart which got delivered on 04-may-2015. After using it for 15-20 days, the display of the mobile is damaged just keeping it in hand bag. Cell phone has non other scratches or damage on its body except the display. The product is still in warranty. Now how can a brand new phone get damaged just keeping in a bag??? I took the product to Mi service centre for repair or replacment, but they are asking me to pay Rs. 5500/- for repair when it is already in warranty, than why should i pay this amount?? Its the product which is defective and mistake at your end. The product which i received is surely a defective one otherwise cell phones do not get damaged easily. Flipkart is also not co-operating as they say u have crossed 30day policy, so u have to pay to the service centre. This is pure mis-guiding the customers from Xiaomi & Flipkart by giving them defective products and then later on asking them to pay a hefty amount on after sales service. This pure looting the customers like us. I want a replacement for my product at the earliest or repair without any cost.

i will requested that i have orderd a mi power bank 10400mAh having order no.[protected] and diliverd on[protected] it is not working properly i requested you to refond my payment Rs.580 my contact details are mobile no.[protected] e-mail [protected]@gmail.com resolve my problem as soon as posible

sir my redmi 1s touchpad is being not working. just after 2 months from its purchase when i visited the service center you mention. it has stop providing service for xiomi india. i subsequently contacted to your customer center which give me another address which is too far away and will cost m another mobile. please try to provide a satisfactory sollution for this problem

I have handed over my Redmi note 4G to your pick drop boy and paid rs 130 for home pick up charges. i was facing problem of not able to attend call without earphone and earphone icon doesnt disappear ever after unplugging earphone. he committed that they will returned it back within 2-3 days, but even after 15 days i have not been received my phone also not been informed that when they will return it back. i am continuously following with service center and customer care but nobody giving me reply. i am highly disappointed with the commitment given by your team and now they are not attending my call too. My phone IMEI no. is [protected] Rgds Sitaram

Sir I have purchased xiaomi redmi 2 mobile handset on 19 April 2015. On 6 June 2015 the mobile fell down & its display was broken. I belong to pathankot & the nearest service centre is at Chandigarh. Company customer executive gave me contact number of Chd service centre but no number is working. Am so harassed by the company's poor service.

sir/ma'am I lost my on 08 june 2015 at Rohtang snowpoint, Manali, Himachal Pradesh. Detail of the phone lost are as follows: 1.company - XIAOMI 2.model - REDMI NOTE WCDMA WHITE (3g) variant. 3. IMEI1 - [protected] IMEI2 - [protected] 4. SN[protected]