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Xolo Complaints & Reviews

www.xolo.in

4.6

Updated: Jan 27, 2023

Complaints 1394

Resolved

1266

Unresolved

128

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Address: Ajmer, Rajasthan

I have purchased my xolo mobile in sep 14 n my mobile is in guarantee period bt my mob is not working due to touch prob n Mike also not working At service center this prob was not rectified because they are wrongly saying that it is liquid damaged bt it is not used in rainy seaso. Aur not physically found set is being used for home perpose only no liquid enter in it..so pls replace aur repaired my mob

Complaint marked as Resolved

Verified Support

Aug 04, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for sharing your feedback. This is in reference to your email dated 04.08.2015 regarding your XOLO Smartphone; we would like to inform you that in case of physical damage company reserve the rights to apply the charges for repair.Liquid damage comes under physical damage.We also request you to kindly share the alternate number also for further assistance. We believe that the above information will help you to understand company policies. Warm Regards, Bharti Singh Rawat XOLO Care [protected]@xolo.in www.xolo.in

Verified Support

Aug 04, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 04.08.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly share the work order and your alternate number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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S

sikandarsaini460

from Bengaluru, Karnataka

Aug 4, 2015

I THINK YOU PUSHPENDRA SAINI .. GOOD BRO

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Address: Panipat, Haryana

I am residing at Panipat, Haryana. My XOLO set 8X 1020, screen got damaged a month back. At service center for around 15 days it was informed that they have ordered screen and as soon as it is received same will be replaced. However, after 15 days it is informed to us that we have to deposit our handset to them for sending the set to company as per new rules. We handed over the set to service center here on 20/07/2015 and the service order number is[protected]. We were informed that in 5-6 days it will be returned back.But regret to say that till date it is not returned back. Whenever asked, there is same reply that it has not come from company???Such poor service and such kind of irresponsible behavior from a reputed manufacturer like XOLO is not accepted and is highly disturbing. Kindly request you to treat the matter most urgent, look into the matter immediately and arrange to return back our hand set ASAP. Kindly confirm me about the same by today evening. Regards, Pankaj Rungta [protected]

Complaint marked as Resolved

Verified Support

Aug 04, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 04.08.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

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Address: Kanpur, Uttar Pradesh

i submitted on 11/07/2015 Job Sheet no.[protected] my mobile Opus HD which is under warranty to the service point, Shivas Technologies[protected] Kanpur (authorised service center of XOLO). The mobile had a problem of display. The person there told me that it will take around 25 days to repair and come back. After 25 days when I called I got the response that the mobile is still under repairing. So I want my phone back repaired as early as possible or else Xolo returns my money.

& i am give the many times give the mail but no any response

Regards Sonu Rajput [protected] / [protected]

Complaint marked as Resolved

Verified Support

Aug 04, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 03.08.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

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Address: Kanpur, Uttar Pradesh

Ii submitted on 11/07/2015 Job Sheet no.[protected] my mobile Opus HD which is under warranty to the service point, Shivas Technologies[protected] Kanpur (authorised service center of XOLO). The mobile had a problem of display. The person there told me that it will take around 25 days to repair and come back. After 25 days when I called I got the response that the mobile is still under repairing. So I want my phone back repaired as early as possible or else Xolo returns my money. & i am give the many times give the mail but no any response Regards Sonu Rajput [protected] / [protected]

Complaint marked as Resolved

Total 07 times give the the complaint by mail id [email protected] & Service Center No. 7309886644 Xolo Help Line no. 186030100104 No any response when call in this no.

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Address: New Delhi, Delhi

Sir, I submitted my xolo a500 sips in Shakarpur, XOLO Service Center firstly on 26/06/2015 and received it on 17/07/2015 and again submitted it on 23/07/2015. They said that after a week I can collect my phone from them but yet they are saying that phone is not ready to use. My Reference No.[protected]. My Phone No. is [protected] pls help me to resolve the problem.

Complaint marked as Resolved

Verified Support

Aug 04, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 03.08.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

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Address: Alwar, Rajasthan

My name Ronan modal xolo play 8x-1100 work order no[protected] work order date[protected] imei no -[protected] my con no -[protected]
Guru vallabh care center .alwar con no -[protected]
Dear sir/mam . I purchase it date on 5apr 2015 after 2 month purchase its show mistake menu keys not work I give it and 10 days after I got it with rude behave .aftar 4 days its show again mistake not charging .air phone and battery back up ..again I am going service center again they do bad behavior .and says that after 8 days your problem solved . and I give you my complaint my pervies work order[protected]. then manegar call me ..to meet him .. But when I am going for meet him ..then he not pic up my phone I try 25 time.but not response . And then staff make my new work order and take my 3 complains but they give me 8 days time ..and now again they give me10 day time .now total 18 days .and they not confirmed that after 18 days then. They give me my mobile .staff says that . 10 din lagenge .. Mane bola k 10 din bad sour mil jayega . to bolts h sour nhi h ...sir what the service you provide ... Give me my money back .or repair my mobile fast ..I can't wait .. Otherwise my I take a action for it ..

Complaint marked as Resolved

Verified Support

Aug 04, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 01.08.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

Verified Support

Aug 11, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 01/08/2015, regarding your Xolo Smartphone . We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in

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sikandarsaini460

from Bengaluru, Karnataka

Nov 21, 2015

thanks sir very bad service

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Address: Wardha, Maharashtra

Model no: xolo a500 lite
Imei no: [protected] / [protected]
Problem: sw corupted
I buy new mobile on 05 / 08 / 2014 i submitted mobile xolo wardha center on date 30 / 07 / 2015. Now wardha service center said they send my mobile to company please give guidance to my contact no. [protected]
Email id: - [protected]@gmail.com

Complaint marked as Resolved

Verified Support

Aug 01, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for sharing your feedback. This is in reference to your email dated 31.07.2015 regarding your XOLO Smartphone.As per telephonic conversation we have informed you that in case of liquid damage company reserve the rights to apply the charges for repair. Liquid damage comes under physical damage. We believe that the above information will help you to understand company policies. Warm Regards, Bharti Singh Rawat XOLO Care [protected]@xolo.in www.xolo.in

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Address: Gurgaon, Haryana

have given Phone for repairing on Dt: 30/06/15 at XOLO Care Service Gurgaon(Luxmi Services) but still i have not received my phone and as per the slip they have written that my phone will be repair within 15 days from the date of this receipt but now it got 1 month and they are not giving any response on this matter so i am requesting you to do the needful as soon as possible so that i can use my both sim properly. Your keen support will be highly obliged, i hope you understand my problem and i also don't want to the consumer court. W.order No.[protected] Naveen lakhera [protected] [protected] [protected]

Complaint marked as Resolved

Verified Support

Aug 01, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 31.07.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at AKOSHA Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

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Address: Gurgaon, Haryana

have given Phone for repairing on Dt: 30/07/15 at XOLO Care Service Gurgaon (Luxmi Services) but still i have not received my phone and as per the slip they have written that my phone will be repair within 15 days from the date of this receipt but now it got 11 month and they are not giving any response on this matter so i am requesting you to do the needful as soon as possible so that i can use my both sim properly. Your keen support will be highly obliged, i hope you understand my problem and i also don't want to the consumer court.
W.order no.[protected]

Naveen lakhera
[protected]
[protected]
[protected]

Complaint marked as Resolved

Verified Support

Aug 01, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 31.07.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at AKOSHA Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

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Address: Dehradun, Uttarakhand

have given Phone for repairing on Dt: 13/07/15 at XOLO Care Service Dehradun (Kashyap Telecom) but still i have not received my phone and as per the slip they have written that my phone will be repair within 15 days from the date of this receipt but now it got 18 days and they are not giving any response on this matter so i am requesting you to do the needful as soon as possible so that i can use my both sim properly. Your keen support will be highly obliged, i hope you understand my problem and i also don't want to the consumer court.

Complaint marked as Resolved

Verified Support

Jul 31, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 30.07.2015 regarding your complaint for your XOLO Smartphone. As per telephonic conversation regarding your handset with the service centre they are not able to track information from your given details, Hence request you to kindly share the work order number and your alternate number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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Address: New Delhi, Delhi

I gave my mobile at xolo service center mayank services on 15/07/2015 for repair. After fourteen days no one even service center or xolocare not able to tell when my phone will be repaired. I think its my fault to purchase xolo mobile. Is there any one to tell when i will get my phone back.

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Address: Ahmedabad, Gujarat

This mail is regarding worth service provided by the Xolo care (Authorized case center) Bapunagar, Ahmedabad My Mobile model Xolo Q-510s Black (IMEI number: [protected]) purchase on Jan 2015 was not working since early Jun 2015 (the first problem which I faced, it was behaving unconditional and some key were not working, I had registered a request and submit my Mobile on 26 Jun 2015 for this problem. They had returned me twice with some software update and etc but both the time it was again facing the same problem. As a more than a month was passed but they still not able to solve the problem. I really frustrated with this mobile service. Can I expect a new Mobile if they will not able to your faulty Mobile? Please find an attachments Mobile bill (Purchase on Jan 2015) and Customer information slip.

Complaint marked as Resolved

Jul 31, 2015

Updated by Abhishek Nagrale1 No any call or mail received form this Xolo care service .

Verified Support

Aug 11, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 29.07.2015 regarding your complaint for your XOLO Smartphone; we are unable to track information from your given IMEI number,Hence we request you to kindly share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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Address: Jaipur, Rajasthan

I submitted xolo opus 3 mobile phone on 14th july at city centre jaipur service centre. They asked for a time of 7 days for screen replacement. On 8 th day asked again for a time of 2-3 days then again for 2-3 days. With an excuse that spare parts are not available in the company. Its delay due to backend team they said. The way of talking of employee asif is not acceptable too. " hum kya kre nhi a rha part to, a jayega to laga k de denge" these are their words. Such a big mobile company have poor service system. Even not asks employees how to talk with customer. Does not stands on their commitments.

+1 photos

Complaint marked as Resolved

Verified Support

Jul 28, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 28.07.2015 regarding your complaint for your XOLO Smartphone;we are unable to track information from your given IMEI number,Hence we request you to kindly share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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lalit37

from Mumbai, Maharashtra

Sep 4, 2015

Back cover not in a any cervice center

No clear answer on spare part replacement - Comment #2219298 - Image #0

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Address: Gautam Buddh Nagar, Uttar Pradesh

I have XOLO Q1200 1113dgq1200lb, purchase date[protected].Mobile charging issue with that phone. Without charger that goes switched off witihin 5min time duration & battery shows 100% charge.I use this only when it is attached with charging socket.I am escalating this issue from last 2-3 months but nobody called me once. EITHER REPLACE MY MOBILE HANDSET OR GIVE MY MONEY BACK. My Contact No # [protected]

Complaint marked as Resolved

Verified Support

Jul 28, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 28.07.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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Myself Phaneshwara Kumar, has purchase a xolo play 8X-1100 cell phone September 2014 from online from Infibeam.. Unfortunately MIC not working and even there is a problem with network coverage. I went to a authorized service center of xolo First “He told me that a part need to replace which he will charge 1500/- I said ok and I have submitted it” it’s been more than a month but proper response. ok I was huge fan of xolo I suggested the phone to everyone. Can you please check the status of this and revert back to me so I can take a further steps. my tab number is 4058. AND service center is sai Mobiles, Shop No:- 32, Ground floor, Telangana 500003. Contact: [protected] You can reach me on : [protected]

Complaint marked as Resolved

Verified Support

Jul 29, 2015

Xolo Customer Care's response Dear Customer , Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smart Phone. This is in reference to your email dated 28.07.2015 regarding XOLO Smart Phone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. However, as we checked the details of your complaint with work order number we found that it’s in transit to our RF. Further, we would like to request you to kindly provide us some time as we will dispatch it shortly. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

Verified Support

Aug 04, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 29/07/2015, regarding your Xolo Smartphone . We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in

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E

easwer1988

from Hyderabad, Telangana

Aug 3, 2015

Hello XOLO,

Can you please update me on the status?

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Address: Alwar, Rajasthan

Dear sir / mam

My mobile xolo play 8x - 1100. . I purchase it 5 apr 2015
Imei number - [protected]

Work order date[protected]
Work order no[protected]
Service center address - guru vallabh care center, alwar (Raj) , 301001
Care con no - [protected]

My mobiles home key back key and option key not work. . I am going to service senter. . Under mg. Mobile. Nokia care, i dont know about the process so i give them my orignal bill, , after they cheak my mobile says that 10 working days your mobile return. .

I agree for this but when i asked for my bill then one girls her name nikita, , she do bad behavier,

Again my mobile show mistake of not charging,

Again i visit there, , but again she doing bad behavier, , i have 3 problam in my mobile,
1 - not charing
2 - my battary not work proparly
3 - airphone

But she says that one time we take one complaind.

I says that i cant come again again here, i dont have time then she says that. Take your mobile and go. .

Complaint marked as Resolved

Verified Support

Jul 28, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 28.07.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

Aug 01, 2015

Updated by sikandarsaini460 DEAR NOT RESPONCE BY YOU ITS BAD SERIVICE XOLO ..PLZ CALL ME [protected]

Verified Support

Aug 11, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 01/08/2015, regarding your Xolo Smartphone . We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in

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Address: Thane, Maharashtra

Purchased xolo 8x 1100 in sept'14 under warranty period.After two months, facing problem in lock switch.It has been given thrice to th service center but problem has not been solved.Again i have given handset in xolo care nagpur but still not received my handset and nobody is reverting on phone.Imei nimber is [protected] and job sheet no is [protected]

Complaint marked as Resolved

Verified Support

Jul 28, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 27.07.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in

Verified Support

Jul 31, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 27/07/2015 regarding XOLO Smartphone. As per our telephonic conversation with service centre regarding your complaint, it has been confirmed by them that your handset is ready for delivery. Hence, request you to kindly collect your handset and if you will face any issue then feel free to contact us. Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in

Verified Support

Jul 31, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 28.07.2015 regarding your complaint for your XOLO Smartphone. As per telephonic conversation regarding your handset it is confirmed by you that you will visit to our XOLO service centre and collect your handset. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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Address: Sonipat, Haryana

Dear sir,

I received my mobile to your service care center after 11 days and i am very happy to your service?. Please find the attachment of sample of your good services.

Very bad experience again after repair the mobile and mobile received very very bad condition please look in the matter and tell me what are you doing to me in this case.

Please tell me very fast after your decision i take a decision? I give you and your service center luxmi telecom a legal notice

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Address: Nagpur, Maharashtra

Dear Sir, I am Arun Wasu form nagpur maharashtra i perchesed xelo mobile in 16 june 2015 . on opeing of paket in shop the mobile is totaly off i complent shop seller but the said tha some time this handsaet coming in this condition... i Agree with that persone and purches it.. After 15 days i got problem in my cell. at that time i sarch your service center in nagpur on net i got number and adres but not pickup my phone by your service center and addres also given worng in net. I arrenged right addres form mobile cellr. Really ur service center service is very poor verry very poor .. I got charging issue on my cell they not charged and when charged at 30% battery level his got dischaged. I said my issue to ur care center they said please seet and wait for 3 hr i cheked your cell and when problem solved i will give it back to you. After 3 hr he said sorry your problem is not solved i send your cell to banglor for repairign and it take 15 to 20 days. after 20 days i came in your service center and they behave like i do some crime to purched this cell.. I picked my cell and 2nd day of repairing that problem occured same ... please suggest what i do for it .. I escalate this mater befor that also but no responce given form u..I dont know what type of service given by you to customer.. I feel that your not able to solve customer problem.. please give me solution on that another i go for next process of it . Thankyou Please find attached image of bill and imei no. Arun Wasu ([protected])

+1 photos

Complaint marked as Resolved

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R

Rohit Awale

from Mumbai, Maharashtra

Jul 26, 2015

Dear Sir,
I am Arun Wasu form nagpur maharashtra i perchesed xelo mobile in 16 june 2015 . on opeing of paket in shop the mobile is totaly off i complent shop seller but the said tha some time this handsaet coming in this condition... i Agree with that persone and purches it.. After 15 days i got problem in my cell. at that time i sarch your service center in nagpur on net i got number and adres but not pickup my phone by your service center and addres also given worng in net. I arrenged right addres form mobile cellr. Really ur service center service is very poor verry very poor .. I got charging issue on my cell they not charged and when charged at 30% battery level his got dischaged. I said my issue to ur care center they said please seet and wait for 3 hr i cheked your cell and when problem solved i will give it back to you. After 3 hr he said sorry your problem is not solved i send your cell to banglor for repairign and it take 15 to 20 days. after 20 days i came in your service center and they behave like i do some crime to purched this cell.. I picked my cell and 2nd day of repairing that problem occured same ... please suggest what i do for it ..
I escalate this mater befor that also but no responce given form u..I dont know what type of service given by you to customer.. I feel that your not able to solve customer problem..
please give me solution on that another i go for next process of it .
Thankyou

Please find attached image of bill and imei no.

Arun Wasu
([protected])

Xolo Customer Care

from Noida, Uttar Pradesh

Jul 27, 2015

Verified Support

Dear Customer,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 26.07.2015 regarding your complaint for your XOLO Smartphone.We are unable to track information from your attachment as it is blurred, Hence request you to kindly send the clear attachment and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in

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Address: Panipat, Haryana

My phone shutting down automatically and keeps off . I have to manually start the phone. This is the big issue as this started irritating me. I also went to xolo care located in panipat and give me phone by saying that this is alright. But next day onwards I getting this problem. I am not able to do anything. Request to xolo to correct this problem.

Complaint marked as Resolved

Verified Support

Jul 27, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your email dated 26.07.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service partner nearest to you and share the work order number with us for satisfactory resolution on your concern. For find out nearest service centre kindly visit our website or click on the below given link. http://www.xolo.in/xolocare/xolo-support Warm Regards, Bharti Singh Rawat XOLO Care [protected]@xolo.in www.xolo.in

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