Xolo Complaints & Reviews

Dear Sir/Mam, I had a discussion with your costumer care executive Ms. Rupali on 18.06.2014 at 11.00 AM. She suggest me for a visit to service centre and also she assured me for forwarding my feedback to the concerned team for resolve my query. But unfortunately I want to keep in your knowledge that I got the same reply from your service centre "Come after one week". I visited next day after discussion. Kindly look into the matter. -- ......

Dear Sir/Madam, I brought on mobile dated on 26/03/2014 Company Name:- XOLO Model No. Q800 Price:- 8604/- I got the issue in mobile between in 2 months i went in service centre as per the support no.[protected] for reported issue. (F1 Info solution & services M/S Service city, office no. 201, 02n, Delhi -92) Issue reported dated on 10.06.2014 submit the mobile Work order No.[protected] Issues:- 1-...

Hi, I bought XOLOQ100S on 18 jan 2014. It got dead on 24 may 2014 as it was not getting switched on. I took the mobile to the service centre on 26 of May and today its 20 June and I am not having any update about my handset. I call the service centre people several times but they didn't picked the call.Usually they do like this only they don't pick the calls so I have to call the customer care and from them I getting the same answere...

Hey guys if you're looking for a good phone which will last for atleast 2 year than dont buy xolo product .I have purchased XOLO Q700 from local retailer phone wroked fine for 4 month after that it was giving touch problem and in next month my battery was swallowed in such manner that i thougt it will blast now but fortunately this was not happened i called the customer care and requested them to provide new battery they had told me to contact...

MODEL NO : XOLO X1000
IMEI NO : [protected](OLD)- [protected] (NEW)
JOB SHEET NO :[protected]OLD[protected]NEW)


I had purchased a brand new xolo X1000 . I started facing issues related to sim card detection and battery. I gave my cell phone at your service Center in Macromobile- (xolo Care) Mumbai. The time taken to service my phone was too long and the quality of the service was disgusting....

I have given XOL Q -700 mobile for repair. Work number [protected] on 10/5/06. Yet not I have received the mobile. I have given mobile in XOLO service centre at Ahmedabad. Till date i have not received my mobile...

Subject : Work order number[protected]. (XOLO- Q800) Sir, I have purchased XOLO - Q800s on 04 August 2013 (IMEI1- [protected] & IMEI 2- [protected]) with around one warranty period. After 4 month of purchasing I have faced a problem with that camera of phone not working so I submit the my mobile in your service centre at Cell Point communication located in viman nagar pune (Work order no.[protected] they commited me...

I had submitted my phone on 28/04/2014 for repairing at xolo Authorized service center KSP Services Kolhapur
and till the date they have not repaired the same. I have made inquiries many time by visiting the Service Centre but Every time I is to get the same Answer that "we don't have display of this phone". Can you tell me why you are manufacturing such a product for which Parts are not available.
I have also...

i had submitted my phone at xolo service center one stop services parel.they took phone for more that 45 days and now they give me a same defected phone again saying that we don't have display of this phone, can you tell me why you are manufacturing a such a defected piece if you don't have parts of that handsets.service center manager mr. shahid shaikh assure me that if your phone is not reparable then i will give you replacement of same,...

work order number :[protected] imei no. : [protected] customer name : goldy i had submitted my phone on 26.04.2014 at xolo service centre at m/s service city office no. 201 Delhi -110092 problem description: 1wifi not working 2 blue tooth not working proper 3 loudspeaker problem The executive told me that the phone will be that the phone will be returned in 15 days. But they didn't given any clue that when i could get my...

I recently purchase a phone (Xolo Q3000) from Amazon.com. Just after 10 days, there was a display issue. When I reached the service centre (Shreeji communication) in Navrangpura, Ahmedabad, I was informed that the display of the phone is damaged. After two days when I called the service centre, I was informed that I will have to wait for about 20 days to get it repaired. They informed me that they do not have display in stock and are waiting...

XOLOA600 has a manufacturing defect and it came to light after a week o[censored]sing the phone. the touch panel has some defect. my brand new phone is dead as soon as born. the chennai service centre is constant in its reply that the part is not available. can someone help, please?...

Respected sir/ma'am I have bought xolo mobile phone model A800. Right now my device rear camera not working and I have reached to authorised service center and they give me 2 month's period for repairing and xolo call center said we give maximum 20 days. Dose company pay my loss for this days ? And pay my 2 months bill ? And call center supporter end call if we said that please talk with your senior. My device warranty period end on 21 June...

respected sir/mam i have bought xolo mobile phone. right now my device camera not working and i have reached to authorised service center and they give me 2 month's peroid for repairing and xolo call center said we give maximum 20 days. dose company pay my loss for this days ? and pay my 2 months bill ? and call center supporter end call if we said that please talk with your seniour. my device warrenty peroid end on 21 june 2014 even they...

I own XOLO Q700. I am facing software as well as battery issue in it. From the date of purchase ( i.e[protected] I hardly use it for 2 months and from then phone is in the F1 service centre, Charni Rd., Mumbai till date. There is no stock available for any accessories. No one seems to bother. Xolo should first understand the meaning of customer care. They have made a use and throw phone, once starts giving the problem straight away throw...

Dear Sir I have purchased Xolo Q700 last year, within few months o[censored]sage I noticed that battery has swollen, I visited twice or thrice to the nearest service center which is 150 kms from my place for replacement of battery. But battery was not available in the service center. Then I have also called many times service center‘s and got the same reply. The numbers and email ids of xolo care were also not accessible that time. Then...

Sir i buy xolo mobile from snapdeal this is my IMEI no [protected] i used my phone for 20 days after it having software releted problem so i submit in service center J-34 noida sec 18 but after having 3rd time of repairing i have same conacern they again send my mobile for one and half month my mobile submited in xolo care but they are not doing anything i request please do someting even if i talk with agent they not giving me proper...

I bought a Xolo X1000 phone from Andheri West Mumbai on 14th of May 2013. IMEI - [protected]. I was promised 'ONSITE' warranty for the phone while purchasing it!!! The phone battery started troubling me in April 2014 (Overheating, quick discharge, frequent requirement of charging, etc). I reported this to the XOLO helpline on several occasions since, they advised me to download some battery saving application DU Battery saver, etc alternatively...

Sub.: Complaint regarding poor & careless customer service
Ref.: Work order Number:[protected]
With respect to above subject, I had problem with my XOLO Q800 (IMEI No. [protected]). So I took my phone to the XOLO Service centre (MALSA ENTERPRISES, Code 1300236, Mangalore) on 16th April 2014. It’s almost two months that I have been placed my cell for service and till now whenever I used to approach service centre...

puchase date ko 2 month bhi nahi hua phone 4 bar kharab ho chuka hai last time company me diya hua hai phone repair kiya hua me kyu lunga maine company ko Rs.13190/- chukaye hai manufacturing fault wale handset ko company dwara change kar naya set lena ka pura paksh banta....