Xolo Complaints & Reviews

I have purchased ‘Xolo-Q700i- SR. No: [protected]’ model on 18/01/2014 from Telephone Shoppee-Pune-India. Due to screen damage I submitted the handset at Xolo authorized care center in Pune, “Sai-Computers & TeleShoppee-Pune-India” to repair it.[on 12/03/2014]. I was told that I need to change screen & touch pad and will be charged 4K for the same, also it would take around 5-7 days to get the parts. Now it has been...

I have bought Xolo opus q1000 on 2/1/2014. on 26/2/2014, without any reason there is Lines in Display. And LCD is blinking. I went to service centre on 27/2/2014. I give it to them. After 19 days I called in customer care they told me that my phone is in process and estimated date was 16/3/2014 but why phone is not delivered. And told me to call after 2 days. on 26/3/2014, i called again to customer care, I got same answer and estimated date...

To Whomsoever It May Concern This is regarding a Lava W520 3G router that I ordered from Ebay. The product came as defective and was not repairable. I took it to the Service Center at Sai Mobile Care, Gandhi Nagar, Delhi. Instead of repairing or providing me with the new product they have provided me with the DOA Letter. I reached out to the vendor on Ebay and he denied the replacement instead of me offering a DOA Letter from Lava...

Recently i had a problem with my xolo q700 ...The headphone was not connecting properly with the phone.so i decided to go at the service centre describing my problem.they took my phone and told me that they r sending my phone to the main service department ...i m not sure that they have send it to delhi or mumbai...then after few day i received a call frm their side that my phone is physically damaged...i dont know how it is possible...bcoz...

Hi,

I have purchase your XOLO Q1000 OPUS on 1-Feb-2014...

Within 7 Days i have facing touch screen problem in my mobile when i am using mobile on SUN LIGHT mobile touch screen and touch key pad not working after some time issue mobile working fine but same problem continuously facing in sunlight so as per same complain i am went to your Dehradun Service Center.

First Work Order No #[protected]...

I have bought a Xolo X1000 mobile from CROMA with one year warranty. After 15 days when mobile network stopped working I have visit in service center mentioned address. Company name F1 is who is taking care of repair of mobiles purchased from XOLO. i am recive my mobile Approxe 1 month 10days again same problem Now it has been more then 8 days but i Haven't got a satisfactory reply from them about the mobile. Every time I call them they say...

I purchase XOLO Q2000, which was worth 15, 000 Rs. It is good phone I don't have any complaint about it I purchase it on 6th Dec 2013. In January left side earphone of My Headphone stopped working and so went to customer care center of XOLO here in Bhosari, Pune. They took the headphones for replacement and told me that they will give it back to me in 10 Day's this was on 30th January 2014. After that I contacted them several times few times...

with in 48 days my new Xolo cell have issue (phone Dead)i submit cell in service center they give me time 27 Days for small issue They dont Provide me any Stand by phone.im a engineer, i knw this issue is very small so WHY THEY Take so much timeI spend 20 thousand Ruppes for mobile and within 2 month i face issue and they take approximate 1 month for repairing Note: issue is Phone is Dead so they take time 27 daysIM A CONSUMER I SPEND 20,...

No response to my beLow email Dt 27.02.14From xolo To M/s XOLO MOBILECustomer care Myself, purchased XOLO cellphone on dated 11.02.14. (Invoice attached) Within a week time ie. On 19.02.14 newly purchased XOLO handset has automatically got switched off. After trying lots it was not responded and remain dead. Immediately after this incident I had contacted XOLO service centre THANE on dt.22.02.14 to know about the exact problem....

Dear Sir/Madam,

This is inform you that i have purchase device on dated 15.04.2013 from in the name of Mr.Ilyas IMEI no.[protected] and device keypad is not working, regarding the same issue i have visited your service center at F1, Charni Road, Mumbai, vide order no.[protected] dated 19.12.2013 after 15 days they were replied that the device is physically damaged but when i handed over to service center in working condition...

Dear Sir,

I faced 4th time jack problem in my xolo Q700 wide call id[protected] dated.18-02-14 so I talked service centre- call centre and Mr.Chittaranjan Jha (service head)for replace the phone because its every time repeat same problem and not get permanent solution. service centre said I have no right to replace it only repair it. and Mr. Chittranjan said we will only repair your phone so you use it check it and in future...

I had submitted my xolo q800 in Belgaum, Karnataka service center. They said it will take 15 days they had to send it to Bangalore. After 20 days I received my cell which had problem with software and it was shutting down automatically. I used it just for 1 day agter service yes just for 1 day and my cell has was not recognize camera nor it was functioning properly. So I sent back to them and next I got saying that it was repaired outside...

1. Hi I have been using Xolo X1000 since April, 2013 but since last one month its giving me battery trouble. It shut down automatically after seventy to fifty percent battery and sometimes when battery is even full. If I try to restart it after that it shut down automatically. Until I don't charge it again it wont come up. I submitted my phone to xolo care at uttam nagar center and they gave me back after ten days stating as my phone...

I’ve purchased new mobile q2000 (IMEI [protected]) last month Jan 14 but after 1 month mobile touch screen not working & I have given mobile for service center on 12th Feb 2014 for repairing your service center Name JMV Techno sol Pvt.Ltd. K-12 A, Kalkaji, New Delhi-19 and whenever I contact service centre they didn`t pick up the call, when I called xolo customer care they said it’s under processing and I’ve not received any...

My mobile Screen Broke, so I had submitted my handset XOLO A500 S for repair in JMV Technosol Pvt. Ltd. K-12 A Kalkaji New Delhi-110019, XOLO's authorized service center with the job sheet # 136 on 29/1/2014. Where thay have Charged me 1800 rs., so i have submit 1000/- rs. in advance. Initially they promised me that they will repair and give it back to me within 15 days or before.. After 20 days I called the service center people and...

Dear Xolo,
I feel myself very sorry to choose XOLO a phone. You know why???


I have owned a few branded phones (LG, Nokia...) before opting to buy XOLO A700 (Imei:[protected])
on 23/12/2013 because I was always an admirer of SPECS and DESIGN rather than The BRAND.

Well, A700 sported a good look and nice specs which tempted me to buy it.
So, I bought it ( perhaps biggest mistake)..br...

I purchased xolo Q800 on 20/10/2013 and after 2 month it get stuck in headphone mode even I plugged out headphones. And when call comes I have to connect headphone to hear a voice. So for this malfunction i gave my phone to xolo care center on 26/12/2013. Xolo Care Details Name: Maxcom Address : Shop no.4 Mahavir Tower Nr. Ganesh Talkies, thane-400601 From then one month has been past but I don't get my phone back or solved any...

Complaiint no:[protected]

I have given a xolo q800 mobile for service on 2nd january 2014 for repairing camera, flash, vibration it hasnt been returned to me yet, when i caontact service centre they say to contact xolo xare when i contact xolo care they say its under processing and that i have to contact them through service centre, same is happening for the past 20 days and i dont know the where abouts of my mobile when...

I had purchase Xolo-Q-800 Smart Phone on Dated 17.7.2013. It Was Working ok.. but suddenly in Moth of Nov 2013, My Camera had problem. its show no camera, so i have given my Phone in Xolocare Surat Center, and they took a long time 26 days to repair my phone. and when i received my phone on 10.12.2013 in evening 5:00 PM. camera was working for half an hour and again its stopped. so i again go to Xolo Care Center and asking for the same query...

The defective phone XOLO Play T 1000 I have bought on 23/07/2013 and found that the phone has severe problem of auto switch off and one need to take out battery to restart the phone. The same was sent to service center as suggested by the company but of no remedy they gave us the phone without correction I approached second and third time but didn't work out even they are are not responding to my calls.So I am forced to take the case...