Xolo Complaints & Reviews

Hello I bought Xolo Q900 on[protected], thinking of it as a good brand and assuming that the company would provide me good after sales support. The handset i purchased started malfunctioning within a couple of days. It started heating furiously and restarting by itself within minutes. I took the handset to the authorized Xolo Service Center in Meerut, on[protected]. The received the handset, providing the Worksheet no[protected],...

I tried to call you so many times but you did not answer my single call in last 10 days. My self Dharmesh Poshtiwala, submitted third time my Xolo Q900 handset for servicing in Abhishek Technologies but still i did not receive back my handset.As this is the third time i got the problem & in 7 month from purchasing date, 3 month my mobile is in service center so I'm not satisfied with your service/ handset. And in February you ommitted...

I purchased Xolo Q700i on January 1st and in month of April due to accident the touch screen broke and I gave phone to the service center in Ahmedabad to get it repaired. They gave me an estimate of Rs 5500 and it will be repaired in approx 20 days. Now it is more than 2 months that I have not received my phone in a working condition. On calling them multiple times, they just give fake time limits that it will be done in a week, etc. On telling...

I have submitted by handset for repair under warranty on 19th May under work order #[protected]. yet every time i try to call the service center or Xolo care, noone knows when will I receive back my phone. This is the most pathetic service I have experienced from any company so far. Promoting new products isnt enough, if you guys dont look at the service Excellency, every soon you will perish from the marked. This is pathetic customer service....

I submitted my phone 'under warranty' set Q800 @ Xolo's Vashi Navi Mumbai service Centre after its screen went blank suddenly. Its been a month already since I have given the phone to them, and have not received it. No status is being told when I am calling continously. workorder number [protected]. submitted on 9th of June 2014; and no status update till date....

I am not able to use the mobile for one day complete use after charging the mobile for 100%. I am not able to use it effiiciently for my purposes as I have to keep charging my mobile very often as it is a new set and I have brought it recently only before 6 months. I am having the warranty card also for my mobile....

MY WORK ORDER NO.[protected] IMEI: [protected] GIVEN DATE 06.03.2014 AND SEE WHATS TODAYS DATE My [protected] SIR Only my ( U ) buton was not working and ON/OFF key Your service is very poor, the worst people are working in call-center not giving the the proper information name Ajay they are saying go in service care and give me the donken No. and service care Mr tushar is saying That the handset is not in proper condition...

We had purchased a Xolo A500S from Flipkart as per bill dated 13 Dec 2013. (bill is attached) It developed malfunctioning in May 2014 - the vibrate mode would not stop, the phone was constantly vibrating. We submitted the phone to Xolo customer care at Ahmedabad on 26th May 2014 (the job sheet is attached). After 2 weeks on enquiry we were told by the customer care representatives that we will have to pay for the repair. This apparently...

Dear Customer, Thank you for your Email. Please share the complaint no of your handset with us, so that we can help you for the same. For further information, kindly call our toll free helpline[protected]Monday to Saturday 10:00am to 07:00pm) Regards, Xolo-Care www.xolo.in |Contact Us.[protected]Toll free) |SMS No. [protected] | From: Vikas Kumar [mailto:vikas.[protected]@32ndmilestone.com] Sent: 02...

I had purchased Xolo A500s six months back[protected] and its display has gone. I showed this to F1 centre in gurgaon on 28th June 14 and they said it cannot be repaired here as we do not have parts and xolo do not allow us to repair set. I am really surprised . Its already 10 days gone and there is no update on set . Now service center F1 in gurgaon say it will take 15 days .what is this ? You service in charge amit wasan also do not pick...

sir, i had bought xolo q1000 on 02.09.2013, due to some unknown reason the phone starting restarting on its own, i brought the same to xolo service centre located in kalkaji (JMV Technosol Pvt.Ltd, K-12A, Kalkaji, New Delhi-19.[protected] on 28.05.2014 (its still under warranty). the service center people told me to contact them after two weeks, i called up the toll free number and they informed me that my phone was fixed and it was pending...

Respected Staff, This is regarding a Xolo mobile - Q1010i (dual sim) which my son bought on Apr 15, 2014 from mobile zone shop - Fountain Plaza, Pantheon Road, Egmore, Chennai. IMEI 1 no - [protected] and IMEI 2 - [protected] Around a week back, his mobile fell down in water in a small bike accident. The bike person hit his bike and then my son fell down. The mobile phone which was there in his pocket eventually fell down into...

Hi, This is Amit Ranjan, I am from Ranchi, Jharkhand but due to my job I put up in Delhi. I am writing up this mail, after getting extremely unsatisfied responses and irresponsible behavior of one of yours Service Center named Max care, situated in Ranchi, Jharkhand. My case is, I bought a phone Xolo Q900 from Snapdeal.com with 1 year manufacturers (XOLO’s) warranty and 15 days Snapdeal return policy on 6th of March 2014 as a gift...

I bought handset of xolo brand on 17april, 2014. After few days handset started trouble. I approach to xolo care center at chandigarh(Durga Communication, SCO 371-373, first floor, Cabin-5, Sector 34-A) regarding this issue on 27, May 2014. My job sheet numbers are[protected] and [protected] Today is 5th july and still service center unable to trace and rectify problem even handset sent to delhi for 15days. They do not replace my...

I purchase xolo q700 from delhi after 6 month it create prblm.i submit my handset to agra customer center they told me they solve the problm in 20 days but now its mire than 1 month.they nt respond properly always said abi cmpny s software nai aya.i want mt Y money back or a new handset....

I have given my handset xolo q3000 to the service centre whose address is c/o ambe electronics j 40 1st floor Noida (uttar pradesh) pin code -201301 on 30/07/2014, and got msg from xolo that expected delivery date is 03/07/2014. but today when i called to the service team, they said that the h/s is is gone to the company and it will take 25 to 30 days, when i informed that i had got msg from the xolo that today is the expected delivery of...

Bought a XoloA600. Developed screen touch problems. Gave it o the service center, Service Point, Indira Nagar, Bangalore on May 20th 2014. Work Order No :[protected] . The mobile is with repair for > 40 days. "Call after 1 week" reply for more than 4 times. The mobile is still with them...

REPEATING SAME COMPLAINT Do you have any plan or something to provide battery as i can read complaints about battery availability since last quarter of 2013. I have asked for battery before 4 months and still no answer, on 31 may they provide me work order number but no guaranteed date for battery. (Work order number[protected] The worst service center from Vadodara, Gujarat as they told like "we can't tell you when...

Model No. Xolo Q1000 Opus 1) IMEI No. - [protected] 2) IMEI No. - [protected] I purchased mobile dated[protected], with invoice number- DE2C6D/13-14/503 from snapdeal.com. I hardly used it for a month and then faced problem of hanging phone when any application running in few minutes, also faced audio fault when I attached handset with my mobile, I can be able to hear sound from only onside (left or right). Also when I charged...

dear sir / madami bought a xolo q 1010i phone on may 27 th.on june 23 rd while i was watching a video the mobile s display suddenly got blank. i gave the mobile to guna electronics which is a local service center.they told me that they will give the mobile by may 30, but when i went there they told me that the mobile was sent to the comapany and it will take a time of 15 days to get repaired.i just used the mobile for just 20...