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XpressBees Logistics Complaints & Reviews

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Updated: Sep 16, 2025
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XpressBees Logistics reviews & complaints page 139

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L
Luvpreet Kaur
from Karnal, Haryana
Feb 5, 2019
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Address: Ludhiana, Punjab, 141001
Website: shein

Today i got a message that my order was deliver today but in evening again i got a message from courier service that they had not delivered my ordered because of incomplete addressed but so many time i had ordered a many things from shein on the same addresss and those things had delivered on the address so i want my order please as soon as. Please i request take action on my complaint.
XpressBees Logistics customer support has been notified about the posted complaint.
My imagine market procduct does not delivered to me and refuses to deliver my product my AWB no.[protected] and it shows im requested for future delivery but i will not any request future delivery and courier boy not call me ask for future delivery and refuse me customer care tells it will delivered today but im waited for 6 days
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    Shivanna J M
    from Bengaluru, Karnataka
    Feb 5, 2019
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    Address: 560045

    Dear sir i have ordered the titan neo analog black dial men;s watch with chain, of rs.1500/- value against the ref. Id#ms24367, order id:5500906, traking id:[protected] date:25/01/2019 paid through cash against delivery. After open the parcel i shocked that the black colour dk brand mentioned watch is available with belt. Please take back the product immediately and refund the amount immediately.

    Complaint will be lodged if the action is not taken an immediate basis.

    Regards,
    Shivanna
    +1 photos
    XpressBees Logistics customer support has been notified about the posted complaint.
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      T
      Tahair80
      from Bengaluru, Karnataka
      Feb 5, 2019
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      Address: Pune, Maharashtra, 562106

      There is a shipment from rbl bank that has been sent to me on 1-feb-2019 and it has reached bangalore hub on 2-feb-2019 and from then there is not a simple update on the tracking site when i contacted the xpressbess customer care they simply have no idea about when it will be delivered which is very bad, i don’t know why rbl bank is even using such a bad courier partner,

      I want this to be delivered today as it is 5-feb-2019 thank you.

      Awb is[protected]
      From pune to bangalore.
      XpressBees Logistics customer support has been notified about the posted complaint.
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        S
        snjtnithin
        from Calicut, Kerala
        Feb 5, 2019
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        An order was placed with firstcry.com website on january 24, 2019 and the expected date of delivery mentioned in the order was january 30-31st 2019. An sms was received from xpressbees reagarding that the product was out for delivery on 31st january 2019. At about 7 pm on that day i received call from the delivery boy that the product would be delivered tomorrow as it was night. I have informed him that the product was urgent and needed the next day. The message that i received after some time from xpressbees was that i have requested for a future delivery and that the product would be delivered in 24-48 hours. I have not received any call on feb 1 and when i contacted the number of the delivery boy given in the message (Ph no: [protected]), it was switched off. The next day morning also i tried reaching the same number and still the phone was off. I gave complaint to firstcry and they assured that the product would be delivered by eod on feb 2. Since i didnt receive any information till evening i registered complaint again with firstcry and also with xpressbees customer care and they assured that the delivery would be done on feb 4th monday. I was able to contact the delivery boy after this and he said that he didnt take the product with him. I was shocked and annoyed with the reply. Till now i have not received the product and since feb 2, i have received 2 messages that the customer refused to accept order which was never attempted to be delivered. Xpressbees updates wrong information and has caused a lot of mental stress to me. Kindly do the needful to deliver the product.
        XpressBees Logistics customer support has been notified about the posted complaint.
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          S
          Santhanakumar Muthuvel
          from Chennai, Tamil Nadu
          Feb 4, 2019
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          Address: 602105

          This is my third experience with xpressbees where they wont deliver the product at right place and time. Instead, they will change the status that the shipment missroute. I dont know why they are accepting for delivery when they dont have the capability to do it. My order paytm id is [protected] and xpressbees awb id:[protected]. I have never experienced such a worst service except xpressbees.

          Kindly take action and thank you
          XpressBees Logistics customer support has been notified about the posted complaint.
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            A
            Athish Martins
            from Davorlim, Goa
            Feb 2, 2019
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            Address: Bangalore, Karnataka

            Keto weight loss by keto weight loss rose developers bangalore was delivered n given to my neighbour she paid for it so now i want to return it as it is not the product i booked.
            I tried calling the person who delivered. I want to return the product as soon as possible with a refund. Please try to help me out with this. I have tried contacting the helpline number of the address from where the shipment was done but no reply yet. The packaging is intact
            The product has not been used or opened
            Kindly do the needful
            Waiting for your advice and reply
            Thank you
            XpressBees Logistics customer support has been notified about the posted complaint.
            Tracking no.[protected], status is showing as delivered on 25th jan .. But i did not receive the product. Please check on the missing product that was from club factory and do as needed as soon as possible.. Or refund the money back.. Do the needful.
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              R
              Richiee
              from Shimla, Himachal Pradesh
              Jan 31, 2019
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              Address: Mohali, Punjab, 140103

              I ordered the combo of wireless headset... When i receive my order nd i open inside only one wired headset nothing else... No any wireless headset... Nd what i receive its very bad quality... I don’t need that... I have already alot of headset like these... I want to return this order... So please as soon as possible u tale action nd take ur order back... I will be thankful to you
              XpressBees Logistics customer support has been notified about the posted complaint.
              I am a Meesho reseller and my customer got her product delivered on 29th Jan and she paid amount for that also. Now but in the courier tracking it is showing like customer asked for future delivery of product.. so please go through this and resolve my issue as soon as possible to get my customers paid amount

              combo of wireless headset - Comment #3338791 - Image #0
              combo of wireless headset - Comment #3338791 - Image #1
              Dated 31.01.2019, I received my order GPT51973 (Combo of Sony Wireless headset & earphone) after open i am shocked / surprised, I found only used JBL headphone with wire. You Cheat with me. Please return my money OR Right order. All photos and massage attached.

              combo of wireless headset - Comment #3341322 - Image #0
              combo of wireless headset - Comment #3341322 - Image #1
              combo of wireless headset - Comment #3341322 - Image #2
              combo of wireless headset - Comment #3341322 - Image #3
              combo of wireless headset - Comment #3341322 - Image #4
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                N
                Nurus Saba
                from Kanpur, Uttar Pradesh
                Jan 30, 2019
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                Address: Unnao, Uttar Pradesh, 209801

                As i have order stuff from CLUB FACTORY and my order id is SO85905253 and my xpressbess tracking id is [protected] ...this is like daily routine of xpressbees that my parcel is out for deleivery and be available on phone as i m given my two alternate numbers so it become easy for them to contact me but daily at the end at night i got another message that sorry we cant deleiver your product because u refused to take parcel and your address is incomplete and you are not available and many more excuses..this is so ### i paid for my parcel thats a prepaid shipment then y i refuse to take my parcel or provide an incomplete address..u guys mskes us fool..seriously damn worst service..please guys beware for them they r cheaters because they doesn't deleiver your parcel as well as blame you for the inconvinience.
                +2 photos
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                  B
                  bantivikas
                  from Pune, Maharashtra
                  Jan 25, 2019
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                  Address: Pune, Maharashtra

                  I Purchased a product from stribhava online clothing showroom on and the product received is very bad. Their website mentions about refund and replacement but their customer care is not responding.

                  The product details are as below:
                  Stribhava
                  Product code: silk saree
                  Order id: 3207
                  Amount: 1799rs
                  Customer care number : [protected]
                  Email:[protected]@stribhava.com

                  Kindly let me know what needs to be done when their customer care is not responding for refund or replacement. I also sincerely request you to hold this amount with expressbees courier service itself till they respond.
                  Kindly do the needful
                  XpressBees Logistics customer support has been notified about the posted complaint.
                  I want to return this item.. This is not at all good one And the cloth quality is very bad.i am trying to contact but they are not responding. I need to return this product so please resolve this issue.please collect this product as soon as you delivered .the product num is 7130.from josh India. Kindly take this product back.
                  Wrong item delivered
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                    R
                    Radhika Dave
                    from Vadodara, Gujarat
                    Jan 25, 2019
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                    Address: Ahmedabad, Gujarat
                    Website: www.xpressbees.com

                    Hi,

                    I have not received my parcel and it says out for delivery since yesterday, shipping id is .[protected] I tried calling the customer care and the automated details I provided isn’t recognised however the same details when put in the website gave me the status of the parcel. It has already been a day late and now I really need my parcel to be delivered today. Please can someone get in touch quickly or send me a number that I can contact to speak to the operator (not the automated service). This has been a huge inconvenience and is highly disappointing.
                    XpressBees Logistics customer support has been notified about the posted complaint.
                    Dear sir,
                    Smart band watch is not working but replace the my money order no is: 829427 tracking no-AWB:[protected].how to the return the packet.
                    From Yesterday onwards I am getting an message that Consignee not available at the address.

                    I haven't received any call from courier person and how can he knows that I am not available.

                    I had complained yesterday.No Response.

                    Today also Complained.No Response.

                    This is the service you are offering..?
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                      A
                      ankit rajendra kale
                      from Diglur, Maharashtra
                      Jan 23, 2019
                      Sep 15, 2023
                      This thread was updated on Sep 15, 2023
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                      Address: Dhule, Maharashtra, 424001

                      I ordered one item from shein few days ago and it was supposed to be delivered by expressbees on 22 jan 2019. My shipment number is[protected] for fashionable si.. Of rs999. I have receive the order. The payment of the order was given to executive. But after checking the items i am shocked that what i was ordered and what i have received the items are totally different. Hence forth i requested to return my item.
                      I am looking for a early reply
                      XpressBees Logistics customer support has been notified about the posted complaint.
                      Product of turmwear awb[protected] neither contacted me nor deliverd .The courier boy not communicated me and SMS came to me that i refused to take courier.

                      wrong item received - Comment #3336063 - Image #0
                      Arriving Early: Hi! We are happy to inform you that your Fashionable Store Order BSJ596975 for 4 Shrts (M... is arriving early and is expected to be delivered today. Track here www.xpressbees.com/track-shipment.aspx with tracking/AWB no.[protected] .Powered by Smartship.
                      Status not available for given AWB.

                      This is my issue when i tried to track my shipped order in xpress bees
                      I got scame by Xpressbees...jaipur 26 June 2022, I got a empty box.. I bought a boAt Airdopes.. please take action otherwise I have to complain against your system...I have a video evidence...so please..I just only want my product...And If you don't do that ..so please give me my money... That's it...
                      I also got scam by Xpressbees Pithoura chhattisgarh. I ordered a projector from Nebula on 7th Sep, 23 which I received on 15 Sep, 23. When I opened the box I found a mobile stand instead of projector. for reference I have a video evidence.
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                        C
                        Chahat Rehan
                        from Patiala, Punjab
                        Jan 23, 2019
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                        Address: Chandigarh, Chandigarh

                        I ordered one item from shein few days ago and it was supposed to be delivered by expressbees on 22 jan 2019. My shipment number or the aws number was[protected].
                        The order now is being shown delivered to me but i did not receive the order. The payment of the order was already made. I request you to look into the matter and please deliver my parcel as soon as possible. I am looking for a early reply.
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          M
                          manusharma0603
                          from Bengaluru, Karnataka
                          Jan 22, 2019
                          Resolved
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                          Resolved

                          Address: 560103
                          Website: Shein.in

                          Awb:[protected]

                          Shein package shows delivered yesterday to security guard of the society. Not received by security guard. I could speak to delivery executive, said he delivered package of another company at that time. I think he has marked it as my package being delivered. The delivery executive has said that he will check in the center.
                          I want my package as soon as possible.
                          Jan 22, 2019
                          Complaint marked as Resolved 
                          The delivery executive has found the shipment in the warehouse. Will deliver tomorrow.
                          XpressBees Logistics customer support has been notified about the posted complaint.
                          Sir the product that u have delivered is some problems so, I want to return it. Kine help me please..
                          Its not the speaker i ordered its soo annoying i want to return it
                          With reference to CLOTHINGHEART, AWB:[protected], my cloth has not been delivered yet as I had got massage of despatch of goods on my Mob-[protected]. Please deliver as soon as possible.
                          My order tracking no.[protected] Product not received but delivered on[protected] show my shopclues login

                          shein package shows delivered. not received - Comment #3336110 - Image #0
                          Shekarglx Deshetty's reply, Jan 27, 2019
                          not received but delivered on 27-01-2019 show my shopclues login
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                            P
                            Prashat bavkar
                            from Ahmedabad, Gujarat
                            Jan 22, 2019
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                            Address: Gandhinagar, Gujarat, 382424
                            Website: www.xpressbees.com

                            Dear sir,
                            I am places an order for sunglasses from paytm. Paytm ordered delivery by "xpressbees courier". When i check tracking details on 13-01-19. That time tracking show order delivered[protected]. When i call the delivery person mr. Jatinkumar patel they told me this is system error and my courier delivered on 15-01-19.
                            So, i am wait for 15-01-19 full day but the delivery person not delivered my courier. Next day means 16-01-19 to till day i am try to call delivery person on their number which is collect from tracking details on paytm. (Mr. Jatinkumar patel - [protected]) not pick up any signal call. This delivery person make fraud with me. And one of my friend also fraud by same courier company and same courier boy. I need a support and please take the stick action of this kind of courier company and this kind of courier boys.
                            Here attached i am other document like invoice and their fraud sign (Which is received by paytm.
                            I am reach on below contact details.

                            I am awaiting for positive response

                            Thank you
                            Prashant bavkar
                            +[protected]
                            Mail id: [protected]@yahoo.com
                            +2 photos
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                              Venkata Kranthi Balla
                              from Bengaluru, Karnataka
                              Jan 22, 2019
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                              Address: Surat, Gujarat, 395010
                              Website: stribhava.com

                              I received a product from stribhava online clothing showroom on[protected] and the product is very bad. Their website mentions about refund and replacement but their customer care is not responding.
                              The product details are as below:
                              Stribhava
                              Product code: sl1021
                              Order id: sh[protected]
                              Amount: 1799rs
                              Customer care number :[protected]
                              Email:[protected]@stribhava.com

                              Kindly let me know what needs to be done when their customer care is not responding for refund or replacement. I also sincerely request you to hold this amount with expressbees courier service itself till they respond.
                              Kindly do the needful
                              XpressBees Logistics customer support has been notified about the posted complaint.
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                                Rishabh Chordia
                                from Bengaluru, Karnataka
                                Jan 21, 2019
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                                Address: 560103

                                Awb[protected], the delivery boy is not delivering product at my location and giving false reasons like i refused to accept, requested future delivery etc.
                                The courier is very important and i dont know what further i can do about it.

                                Please provide me contact number of guy who actually will deliver the produict so that i can get necessary information.
                                XpressBees Logistics customer support has been notified about the posted complaint.
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                                  S
                                  Saravanannarayanan
                                  from Coimbatore, Tamil Nadu
                                  Jan 21, 2019
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                                  Address: Chennai, Tamil Nadu, 600126

                                  I have ordered mobile phone in online worth 13k in express marketing agency . Product is samsung galaxy note 8 clone and i have paid for it. So its prepaid service. I have been waiting from 18.01.19 it has reached chennai hub but on 21.01.19 My shipment details show that the shipment is misrouted . How can i get my product . My shipment detail is [protected].kindly do the needfull . I have paid for the product . I need my product back. Do the needfull . Expecting that your customers will be treated properly by giving us a proper solution by handling our products back.
                                  +1 photos
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                                    Betty Mary Thomas
                                    from Tindivanam, Tamil Nadu
                                    Jan 21, 2019
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                                    I ordered one combo pack of saree contain 3 sarees at 999rs from desert villa. But i got one cheap saree at 1178rs. And the product was very cheap i have ever seen. I want to return this low class worst item early as possible and need my money return back.
                                    Reference id : 53640
                                    Order id : 5412323
                                    Tracking id :[protected]
                                    Order date : 16/01/2019
                                    Delivered date : 21/01/2019
                                    Do needful.
                                    XpressBees Logistics customer support has been notified about the posted complaint.
                                    Dear,
                                    I got a courier on 12th of this month and I was trying to call you. I already spoken to your representative. Still my issues haven't been solved.In status it is showing it showing wrong address the address is Hno:10-5-492/29/30, Tukaram gate, Subash statue, North lalaguda, secunderabad.500017.
                                    mobile no:[protected]/[protected].
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                                      Gaurvi Sharma
                                      from Dharmsala, Himachal Pradesh
                                      Jan 20, 2019
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                                      Address: Shimla, Himachal Pradesh

                                      My order with the shimla branch of the company has been rescheduled repeatedly without my knowledge. I have been recieving false messages indicating i have requested future delivery. Upon contacting them, i have been recieving lies and extremely unprofessional attitude. Moreover, the company site indicates the status as delivered. Now they are indicating that my order might be lost.
                                      XpressBees Logistics customer support has been notified about the posted complaint.
                                      [protected] my name vikramjeet Singh i am not satisfy with my product because i was ordered another dress but you send me rong and very low quality sarri ? It's little bit nice type of dress then definitely i will be accepet that what i am feel very sad your bad experience and i want to return this order and plz hlp me how to contact you... Thanks
                                      U have given me wrong parcel & there I'll not exchange my product& till know delivery msg not come what u responding to customer ...
                                      This is only the way to talk with customer..

                                      I'll band u company i[censored]r not responding my msg..., ...
                                      I'm complain u responding me ...
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                                        J
                                        Jasleen Kaur Jaura
                                        from Pathankot, Punjab
                                        Jan 20, 2019
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                                        Address: Fatehgarh Sahib, Punjab, 140412

                                        I ordered a product from club factory last week which was expected to arrive at 28 january though expressbees. But ut arrived earlier thats pretty good.

                                        However, i was not happy with the product and i requested for its return.

                                        I got message for return and one of your personnel name anil chhabra came for pickup as scheduled. (Contact: +91-[protected])

                                        I returned order but he didnt gave me return reciept and pleaded that he will send as message on my number.

                                        I used to have frequent orders and sadly returns too a few times but that got refund too in maximum 3 business days even if i didnt get return reciept.
                                        But this time it was different. Neither he gave me return reciept instead of asking twice. He replied i will hand over it till evening, but no. He didnt sent reciept nor he came.

                                        Tired of waiting for 3 working days, i called him and asked for the samw. Further he asked me to text him on whtsapp as working hours were over and he cant come and it was far too.

                                        I texted him "send return reciept and reverse tracking number"
                                        He sent the image of return reciept highlighting awb number.

                                        I traxked that number, no return was shown, no tracking is being showing, no refund has been reflected jn my club factory account for that product.
                                        Not even product is shown as returned.

                                        Its a serious matter as i have spent money.
                                        I want my refund back.
                                        I am also reporting same at club factory customer care too.

                                        I hope you will look into this matter and i will get my refund.

                                        Thanks and regards
                                        Jasleen kaur
                                        +6 photos
                                        XpressBees Logistics customer support has been notified about the posted complaint.
                                        My courier has returned without any information. It is showing carelessness about customer's important time and money.
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