XpressBees Logistics Complaints & Reviews

I have placed order on shein website on 8 december and have promised the delivery in 8 days. Delivery partner is xpressbees. The order is out for delivery on 20 december and none of the staff have delivered the product. I have been calling them but of no use. They just ask me wait for 24 hours. I am highly disappointed with their service. Its been 4 days that the order is out for delivery. Customer service is not good.

Item received to madanapalle hub on 20th december 2018 but i have not received my parcel yet i got a call from the delivery boy while i was in another call i called him back he is saying that i came to that route and you only take the parcel on 21th i gone to the office he is skipping and saying that parcel is inside and not available come on 22nd i went on 22nd but he is saying it is insude come by evening
Like this he is delaying the product

Product is not yet delivered when i used to track they show that consignee not available but the delivery boy has not attenf the delivery at my address n then also they say that consignee not available plz deliver my product as soon as possible what the issue other wise i have to return it because from 23 december m not here so plz deliver it within 2 days its a humble request

Recently i purchased product from myntra. The product has reached a week before and i haven't received any of them till now. One of the product is also showing status as delivered. The delivery boy first called and said to collect it from there but when i insisted on home delivery he said yes but then there is no address of him. He is not even picking my call. He also gave wrong information that i have requested for future delivery. I haven't received any of my product yet. Very unhappy
Branch:kottarakkara kerala

This is very highly frustrated situation, i really really want to use foul language to the netmeds as well as xpressbees, that despite of minimum 30 times of complaints in past year, each time when you send the order through xpressbees, they never deliver, not late or delayed, but they do not deliver at all, they only deliver when many complaints are made against them!

This time about the order nms[protected]wstso2

Xpressbees tracking id [protected]

And the most atrocious thing is they say customer requested late delivery! What type of shameless creatures are these, and every time when they show their fraudulent faces they say that sir we had called you and you didn't pick up, inspite of this that they know the address, but they freaking lie on the face, when gets more annoying to the core, how can people be such disgusting and as*hol*s indeed.! I complained many many many many freaking times to xpressbees as well as netmeds that please don't ever send the medicines with this # ever again, but they keep sending again and again.!!! I'm not sorry for using foul language at all.!!!

I bought 4 items in the past 30 days from paytmmall and all are shipped through xpressbees with the following tracking numbers

[protected]
[protected]
[protected]
[protected]

All have reached the destination city in time and all have been assigned to the same deliver person.

Every time i got a out for deliver message with the delivery person's name and phone number.
He never called me on the first day and marked the status as "future delivery : requested by consignee".
Next day i called him and he said, "i will deliver it by this evening" and din't deliver. Moreover he marked it as "future delivery : requested by consignee" again.

The third day i called him again and he said the same thing and didn't deliver and marked as the same.
Next day, the item is returned back to the origin.

The same thing happened for all 4 items and all have been returned to the origin.

The delivery guy not even called me once and i only called him every day for all products.

For the last item when i called him, he changed his tune and said that my mobile number is missing on the package and he couldn't call me. I told him to save my number. He didn't call me. I called him again and same thing happened and the item is returned.

If what he said was true, do you accept packages without recepients mobile number?

This has been a pathetic experience and time consuming.
I want to file a case on xpressbees logistics for wasting my money and time. Please help me in filing the case.

Your one delivery person didn't delivered the product on time and he always disturb me to come to his place.
I already told him my address and my home is on main road. But he didn't delivered me at home. This is the second time i am suffered by it. Please didn't send this person to deliver my product.
Order no. - [protected]
Palash jain-[protected]
This is the delivery boy detail and my order no.

I have placed a order in paytm on 9th dec. And it reached my destinations on 14th dec. And courier boy called me in evening and asking me to come to office to collect order. But i told him to come to my delivery address. But he gave reason to paytm as customer was not contactable and the order was got cancelled. Please take action on him.

Place:bagalkot
Courier name:abhishek m

I have ordered t shirt from paytm mall on 4th dec and it was suppose to get deliverer on 13th dec. Delivery guy from xpressbees gave me a cal and informed it would be delivered on 14th dec, however he requested for change of delivery status to "delivered". 14th he gave a call and informed he wil get it delivered on 15th dec. On 15th dec delivery guy informed he is unwell and disconnected the call. Trying to reach him post that but not picking up the cal. Below is that delivery guy details
Name: prashanth kumar
Mobile:[protected]
Ourier name:xpressbees

Hi, i placed an order with club factory and i was supposed to receive it by 13th. But it'sa 15th today and i still have not received my product. I needed it for an event on 14th. As per tracking, it has reached xpress bees a week back and i don't know why it is not delivered yet. I want it asap. 2nd issue is, they automatically cancelled, 1 of the order without any prior intimation..

Awd:[protected]'

I order online of rupess approx 5800/-. This is my 2nd experience with xpressbees logistic. I that the only accept cash not cards.
In such digital world this courier service is too far from developing.
They have to keep such things like card machines etc, which is most important for now a days.
I'm very disappointed with the service which they provide to thr customers.

I order a cloth from club factory that was coming through xpress..

Awb no. -[protected]

Is showing dlvrd today (13 december 2018) 11:54 am.. But neither me nor my family.. Reciev that... And the parcel i try to locate that said recived by kamal verma
They did no provide any contact no.in msg so i can contact the dlvry boy...
Pls check why i am having that promblem...

Hi one of my courier is suppose to come through xpressbees of bright life and yesterday 12th is showed online that the consignment is out for delivery but i haven't received and than again today morning it is showing that consignment is out for delivery but now in online remark it is showing that the consignee have asked to deliver it in future which is lie.
No one contacted me for the delivery as i was in my home whole day waiting for the shipment but all in vain as no one shown up for delivery and neither anybody contacted me.
Please check as i need the shipment on urgent basis.
Awb no.[protected].

Please look into it immediately.
Contact no - [protected] / [protected]
Regards
Yashpal

My product was dispatched so many days ago till now it was not delivered to my customer please deliver it as soon as possible. Product details mentioned below
Classy linen zari work saree (Size: free size)
Courier: xpress bees
Tracking number: [protected]
Tracking link: http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]
Please deliver my product as soon as possible

Awb: [protected]
Name: arghya chattaraj
1. Delivery boy is not reaching upto sheduled address and giving comment that address was close or not available.
2. I am calling your customer care for solution but they are giving wrong informations and commitment.
3. Several time i requested your customer care that delivery boy should give me a call before reaching my address and they have committed to do so but did not do and ignored my request several time. (As in everyday busy shedule, nobody can wait for your delivery boy).
4. Not receive any communication from your end, not a single time.

Really i am surprised how your team can be so casual and unprofessional that they are not able to reach the address for last 15 days.

Need quick reply.

I am seller from elanic and i have there packets to be pickedup by xpressbess but no one contact me regarding pickup and my products is not yet pickedup. I am not facing this issue for the first time before this also many products failed to be pickedup and i lost many opportunites. Please improve your services. Hope my products will be pickedup soon.

I ordered one product fron club factory and i got the message fron your side people that i am refused to take my product whereas i didnot get any call from delivery boy... So i can justify that was my office address so i am unabke to recieve that courier on saturday or sunday... How you can write this that i refused to take the parcell... Please clarify this

I am order denim jeans shirt in 7 days ago i saw a advertisement and i order that product today i have got the product that product is not i suggested one it is other one how can i change that product and give your office number how is that possible to the change of product
Shall i change with the deliver boy i know him let me tell a way solve this problem

सर...
मेरे द्वारा Deniam ki जाकेट ऑडर की थी। शर्ट नही मुझे जाकेट की आवश्यकता है। जाकेट का स्क्रीन शॉर्ट मेरे द्वारा बुक करते समय ले रखा ओर मेरे द्वारा वो ही बुक किया गया था ।
वो प्रोडक्ट ये नही है। मुझे जाकेट चाहिए. ...
अतः श्री मान से निवेदन है कि या तो मेरे द्वारा बुक जाकेट भेजने की कृपा करें या पैमेंट रिफण्ड करने का कष्ट करें
धन्यवाद..

My one of card was about to be delivered on 3rd december and till now i have not received it and excuses being provided is entry was not allowed in society which i confirmed from guards no one had come,. The second excuses pin code wrong hence not delivered and pin code is correct. And while calling and asking the reason representatives are not even assisting properly