XpressBees Logistics Complaints & Reviews

सर...
मेरे द्वारा Deniam ki जाकेट ऑडर की थी। शर्ट नही मुझे जाकेट की आवश्यकता है। जाकेट का स्क्रीन शॉर्ट मेरे द्वारा बुक करते समय ले रखा ओर मेरे द्वारा वो ही बुक किया गया था ।
वो प्रोडक्ट ये नही है। मुझे जाकेट चाहिए. ...
अतः श्री मान से निवेदन है कि या तो मेरे द्वारा बुक जाकेट भेजने की कृपा करें या पैमेंट रिफण्ड करने का कष्ट करें
धन्यवाद..

My one of card was about to be delivered on 3rd december and till now i have not received it and excuses being provided is entry was not allowed in society which i confirmed from guards no one had come,. The second excuses pin code wrong hence not delivered and pin code is correct. And while calling and asking the reason representatives are not even assisting properly

I have order clothes from shein online order.. My order was suppose to deliver to me on 6 dt s thursday bt instead of delivering to me da delivery boy has given to som1 else whom i dnt knw bt he s saying dt he gve it to my fren bt none of my fren has receive any parcel of mine... How he can be so irresponsible my no was der n dt he shud hav call me also he dnt even call me also n he gve it to unknown person wen i call him up he dnt wan to answer da call n he act so rude... Its very bad experience wit dis courier service

Produt from club factory and first cry was deliver by a delivery boy from xpressbees and he forced me to pay extra for the delivery. When i told it was not mentioned he started using badlanguage. Then i had to pay him the money. And he left without giving my balance of 200rs.
I called customer care and reported the complaint twice but no action was taken. And they informed me that it was my mistake that he went. Shame on your management. Worst delivery experience. I wish i had option to avoid my parcels being sent through xpressbees from now.

My product was not recieved yet hence the courier person name and mobile number was recieved mine. And also my last product delivered by same courier facility and same courier person but in tracking details was see that there was saying that the our courier parter was unable to locate the delivery address. I called him many times but he was not recieved my phone and he was not called me by himself. And currently blocked my number by himself. That was person and courier facility also lying with me. Soo plzz recieved my complaint humblefully. Thank u

I purchased a neptune suit smart watch with cash on delivery option from the following site on 30th nov, 2018: -

https://geeks.technology/collections/innovative
On, 5th of dec, 2018 i received a parcel from a courier person and handed him over rs.2124. Following are the parcel details: -

Order awb:[protected], 1 item (S) of rs 2124.00 delivered via xpressbees for a neptune suite smart watch.
After paying rs. 2124.00 to the courier person, when i opened the parcel i found a cheap men's wallet worth rs.50.
It is a clear case of internet fraud.

Please do the needful to recover my money and take stringent action against this fraud site before they start cheating more people.
As i called your customer care executive "yogita" to share the details of the parcel sender, she refused and told me to collect from google. I told her that the company is fraud and have no details on the website but still she refused to divulge the details.

I had placed an order on 21st November, 2018 from the club factory mobile application. Order : SO68084798 and tracking no. : [protected]. It was shown in the tracking details that the product has been deliverd to the location but neither me nor any of the neighbour nor guards received the same. Even the courier boy do not calll me for the same to recieve the product.
And for the same I registered complaint more than a week ago and not get response from either of the sides (Neither from Club factory nor from the courier company).
Kindly resolve this problem by contacting with Club Factory as well as with your team as soon as possible.
Because as a customer it is too hard for me to tolerate this type of behaviour from the other side.

I received one kurti from xpressbees but The quality is very poor.. I want to return the item but customer care is not connect my call. Please provide me return link ASAP my order no[protected].. And the company is not responding to my request.. I will complain about this issue. The customer care number is also not connected they are very irresponsible. I never ever seen this type of company.

Highly disappointed with xpressbees. Have ordered an item from firstcry and the item is still with xpressbees, hyd for almost 6 days and they have not delivered it yet and me being a hyd resident. Not sure what the management is doing when there are so many complaints and they are not even bothered about the customer reviews. Firstcry has also raised a complaint (Complaint no:[protected] against xpressbees. Getting fake messages that i have ordered for a future delivery which is complete nonsense. Xpressbees should be blacklisted.

I ordered many things on purple.com.
One parcel is prepaid, the shipment id for prepaid order is[protected] and the other one is[protected] which is cod of ₹246.
The delivery boy calls for the parcel and ask me to receive that
I asked him is any money is liable on that
He said you know the amount.
I thought my cod parcel is there.
When i opened, it was the order for which i paid before nd delivery boy taking cash of 250 from me.
This is very inconvenient.
He has to refuse to take money.
I called him many times but he say that aapko pta hona chahiye mujhe kya pta.
Phone no of that delivery boy is [protected].
Please don't do this to your customers.

I ordered on 14th november and the expected date of delivery is 21th nov.
I didn't get it till now and they dispatched back by saying i am not able to receive that parcel.
They call me to confirm delivery on next day but without any call or message they cancelled my order.
Very much disappointed by this kind of response from you guys.
[protected] is my shipment id.
Please deliver my parcel as soon as possible.

@xpressbees_in pathetic service.. Chor delivry guys.. Day before shipment was with the delivery guy and suddenly its been a month shipment is lost and non tracable
Delivry guy (Chor) name - khan ria
Mobile number - [protected]
I gave you my parcel in charity enjoy # ppl

Tracking number was[protected]

Every time when i am calling they say that give us 2 days and that delivery guy is enjoying my parcel chor log disgusting service never trust this service your parcel will not get you they are just sitting there to enjoy free fund ka things.

This is my reverse pickup no[protected] which i received through message on 12 Nov, 2018 . On 20th Nov your guy came for pickup without giving me message, unfortunately i was not present at my receiving address which is my office address. Your guy told me that sir 'send me your residence address i would pick from there ' then i did the same but no one came for the pickup then last day i called him again then he told me that you have to register new request for the pickup because pickup address couldn't be changed then i asked him why did you not told me that on the same day. then he promised me that he will pickup up today from same pickup address but he didn't come today.Is this your company services? i am unhappy with your services. At last i want my unit pickup as soon as possible and a strict action against your guy. His contact no is [protected]
And remember give me alert message before coming to pickup

[protected] tracking number. I ordered pampers in first cry on 26.11.2018. Which is to be delivered the next day as an offer. And i also got the notification update that it is in transit on 27.11.2018 from guwahati hub. Further i have received no other updates. Delivery get delayed. Please give me a reply soon. Kindly make the necessary arrangements to get my order delivered soon.

Hi team,

Greetings.
My shipment was supposed to deliver on nov-14-2018 but they did not and said that consignee refused to accept, it was a prepaid order.
On raising multiple complaints, they keep saying that we will deliver your order on priority but not delivered.

Shipment #[protected].

Can you please help me with this.

Thanks,
Rupali govil

There was a shipment no.[protected] from paytm in name of surender singh i. E. My name. The status was shown delivered 0n 16/11/2018 by mr. Narbeer singh (Mob. No.-[protected]) while actually i didn't get any delivery. I repeatedly called him telling about wrong delivery. But he continuously prevaricated me by saying that delivery would be done in 1-2 hours. I trust him and didn't report to paytm. He take advantage of paytm policy of reporting within 3 days. Then either he didn't pick up my phone or ignore my request. The signature of receiver clearly shows malafide intention in it because ever first letter is not recognizable. Moreover name of receiver is not disclosed. This clearly shows treacherous intentions. I have repeatedly attract attention in this issue on customer care no [protected]. I was assured of taking action against the culprit within 24 hrs from 18/11/2018 till today. But result didn't comes out. The apathy to issue actually put me in a severe mental trauma as my dignity is deeply dented. I officially lodge complaint no. 10252081 on there customer care helpline no. But still no result.

Please not that i have ordered 2 items from firstcry.com on 16.11.2018, and the estimated date of delivery was 22.11.2018.

The order details are as follows :
Shipment awb number:[protected]
Estimated delivery date:[protected]

My city is cochin and from tracking it was known that the items have reached cochin 22.11.2018 and that it has reached tripunithura (Where i live) on 24.11.2018. But somehow i have not received the items as on date 27.11.2018.

Hope to get the delivery soon, or i may have to give formal complaint to
https://consumerhelpline.gov.in/ or
http://www.indiaconsumerforum.org/tag/courier-complaints/.

I do not have any intention to take the matter forward but if i am not receiving a call or any update, i will be forced to do so.

Arun kumar m
[protected]

Hey there,

My awb is [protected] on thursday i got a message that the order was to be delivered but i didn't receive the delivery. The expressbee website says that the order has been delivered and received by me but i was there the whole time and i didn't receive it.

Can you tell me how can you deliver the package without asking whether it is the same person. Morevover, i didn't receive any call from your agent asking whether i am at home or anything related to the delivery. I would wish for a solution and nothing else.

Thanks

Dear team

My order i'd awb [protected].. This order 15nov shipment and delivery date is 23nov but right now not deliver my order.. I called your call support 24nov and 26nov but not rezolation my problem (Not happy) call supported not helping me you solve this
So please fast deliver this order.

Regards
Vinod shirsath
[protected]/
[protected]

Your delhivery boy misbehaving with me.. And very bad service with the work
Delhivery boy contact no.[protected]
This boy doesn't work according to company policy and services which provided by xpressbees company
I dont like this type services and never recommend online shopping with xpressbees.. I feel very poor service with this courier and never repeated again...