XpressBees Logistics Complaints & Reviews

Sir

I have given order on dt.09.06.18 by firstcry, but still not delivered the product

And my area pincode is 421103 shahad, courier status showing in titwala - 421305

I have called so many time to customer care, but no response from you end

Very worst service of xpressbees courier

Below stutus showing since

[protected]
09:30 pm
Titwala maharashtra rsc/titwala-titwala consignee not available
[protected]
12:45 pm
Titwala maharashtra rsc/titwala-titwala out for delivery
[protected]
12:37 pm
Titwala maharashtra rsc/titwala-titwala arrived at rsc/titwala
[protected]
10:29 am
Ambarnath maharashtra ambarnath/ulashnagar-ambarnath in transit from ambarnath/ulashnagar
[protected]
09:18 am
Ambarnath maharashtra ambarnath/ulashnagar-ambarnath shipment missroute
[protected]
08:09 am
Ambarnath maharashtra ambarnath/ulashnagar-ambarnath arrived at ambarnath/ulashnagar
[protected]
07:15 am
Bhiwandi maharashtra bhiwandi-bhiwandi in transit from bhiwandi
[protected]
06:26 pm
Bhiwandi maharashtra bhiwandi-bhiwandi handover to courier

I ordered by snapdeal on 9/06/2018. They send by xpressbees courier service awb no[protected]. Status show delivered at 18/06:2018. But i have not received my package yet. I try to contact snapdeal about this but they say package delivered to you. They send me signature taken by courier service but which is not my signed. When i try to contact xpressbees they say wait 48hours. No one can take necessary action about this.

Awb number is[protected] against order#[protected] for delivery of ambrane p[protected]mah power bank - black. Tracking details shows delivery was not made as i was not available which is not true. I was available at delivery address full time yesterday, moreover i didn't received any call from personnel (Arun kumar ([protected]) who is expected to deliver the order. I live in prateek wisteria society and its entry register shows no such person came in the society on the day it was out for delivery. The contact number provided doesn't works. Please deliver the order asap and don't misguide the customer. You/delivery person can contact me on +91-[protected] when he is out for delivery. Also please provide us the number of arun kumar which i s working.

Your service is fraud because i always faced 2 problems

Sending message that product is out for delivery but not delivering on that day inspite of being available & rescheduling delivery on your own & claiming it to be consignee's request

Now you didn't deliver the package but updated in firstcry.com's that it was delivered

You all are liars

I am waiting for my order since 8 days, and you guys are again again telling me that it will receive in 24 hrs, I am very much disappointed with the service of XpressBess it is just pathetic. in future I would definitely wont trust you guys. Burger-off. you guys piss me off. I have some urgency that is why I am complaining. ### you guys.
My consignment no. is- [protected]

I have been booked some products in paytm they are showing that the product will be arrived you by on 16 saturday but the product has shipped but at all dispatched already i have been submitted one complaint in paytm so please send my products as soon as possible in the main i have seen your ratings that is very poor because of delaying of delivery of all people please send my products as soon as possible i am saying once more for you people who is seeing this complaint i mean the company employee who is watching this so please please please send my products by today evening or tomorrow i mean monday

With regards,
Thank you

My order has been cancelled by giving such a stupid reason that i refused to accept the order. I mean u could have given some other reason, if you guys are not able to deliever the order.
I got the same notification yesterday. Then again i requested for delivery. U guys did the same thing today.
Please check the same with your delivery boys and fix it asap.

Thanks

I have ordered one product and got the message that it will get deliver by xpress bee. My product reference is awb[protected]. I got the call from delivery boy on 13 jun but i have missed that call. But 14 jun when i got the call i have called back that number which is +[protected] but he disconnected the call. I called the customer care today morning and the delivery boy number which is same as above mentioned. I called him and he said he cannot come today and will deliver by tomorrow. But now again i am getting text we could not deliver as i am refused to accept. Very bad experience from xpress bee and from the delivery boy. If i have not picked the call he can call again and check right. Still i am i have call him yesterday and today also.

I ordered a product that was about to get delivered by xpressbees. I got the order but the delivery man who gave my parcel was very rude and abusive in nature. For just asking that how much time it will take to get the item delivered he behaved rude to me which further increased in giving abuses to me. Kindly check details below
Vimal kumar shrivastava preeti verma ([protected])

Yesterday my product was due for delivery. The guy called me and asked if i had paid. I said it was prepaid.

He said he will come by evening. I was at school with my grandson and i told him if he came before noon, he could leave the packet with the watchman.

From 12 noon i was at home waiting for him. I called him thrice n he didn't answer.

Today half an hour ago i called him n he said he didn't come as it was raining yesterday!

What an excuse! Xpressbees don't deliver the parcels if it rains.

I am going to file a complaint with the concerned company, seniority, to avoid using you as their logistics partner henceforth.

I am still waiting for my parcel.

Mangala

Shipment not received from club factory product where as it is showing as delivered. No product delivered to my shipped address by xrpressbees. Order id is so24609043 and courier tracking no is [protected]. I have already paid the amount online. Need urgent solution from your end else i need to think for other ways to initiate my complaint. My email id is soumilsarkar.[protected]@gmail.com...

My shipmet with awb no.[protected] was supposed to reach me on 8th june, and yet its 11th june now and the product still has not arrived. I have complained about it twice already but have received no response. This is a case of gross unprofessionalism and i need a fix asap. You need to underatand that people have work to do wrt the product they order. And that their time is valiable. To deprive someone of what they need and have paid for, at the time they need it, is the worst possible service a company can give. Shame on you for being such a terrible courier service.

I have an order of health viva with xpressbees tracking number[protected].. Last two days morning i got a sms that order is out for delivery & evening time a sms that consignee unavailable... But this is wrong... No courier person called me for last two days... The local courier person is lying & give wrong information... I am available all the time but the courier person never called me... I also contacted with xpressbees customer care.. They also said that tomorrow u will get your order but this is just a false claming... Till today i don't get my prepaid order... Plz help

Your CF.. Order AWB:[protected], 5 item(s) is out for delivery via Xpressbees, Please be available, Thanks But i didnt recive the same and i go to courier pickup point for the same they are refuse to give the same [protected] and they have challanged me they have return the courier
and said that they have not found the adress
And they are giving paytm courier of diffrent name to one person this is totaly fraud by them i will complaint on higher level for this

I had an order med life and was to be delivered by 3rd of june by xpressbees.
I received the message on 3rd of june, the order is out for delivery.

Order number:awb:[protected]

On tracking the status it showed: future delivery requested by the consignee, which
I haven't requested.
On 5th of june delivery boy called and said couldn't deliver today as my bike broke down, next day he gave...

Really disappointed with the service. Product is out for delivery since 4 days and still haven't received it. No one contacted me yet and in the tracking it shows your delivery has been re scheduled as per your request. I haven't requested anything. Worst courier service i have come across. Request all e commerce companies to blacklist this courier company as it is downgrading your image in market.

Dear sir/ ma'am

My name is sunil, last month i had purchase some items through online shopping and my orders came through xpressbee courier but the courier boys didn't call/contact me & they behaving as follows below

1) xpressbee courier boys not deliver order in time & not delivered to our shipping address
2) they are telling us to collect our order at xpressbee office.
3) updating/sending wrong information such as customer is out of delivery/ not picked call/ cancelled the order.

Because of them i have lost my orders, now also my orders from "shopclues", "paytmmall" are there with them please tell them to deliver my order as soon as possible to my shipping address (573213).

Shop clue order id[protected]One mukhi rudraksha beads)

Delivery boy ask me come near a chowk named netaji chowk there i have to pay him amount 580 but i had 600 and so i told him to come to my delivery address home but he refuses telling i will come tomorrow i had told him tomorrow also you have to deliver the parcel at home address only but he told me that he would not come to home address. We provide the address so you can deliver the parcel at that address not to refusing to deliver at home.

I have placed an order on paytm.com which is to be delivered by xpressbees (Awb number is[protected] delivery boy "sunder kumar mobile [protected]" on 30.05.2018. But the delivery person without attempting the delivery, falsely mark delivery as"customer out of station". When the delivery boy was contacted about why he falsely mentioned it, the delivery boy behaved very rudely and openly said that he work in this manner only and company can't do anything against him.
What step will you take against such delivery boy?

Hello, my name is sachin, i had made an order on 13th may, order id: [protected], however it was supposed to be delivered on 22nd may, as i received the sms - out for delivery, and it says delivery reattempt rescheduled since then, but no any attempt was made nobody called up, this is quite negligent and annoying. My mail is [protected]@gmail.com

I made three complaints since 22nd may, i was been called on 24th they said it will be delivered on 26th, i made a complaint again on 27th they called and said it be delivered on 30th, its been 10 days i'm being given assurances, what kind of drama is this going on.

And the order was with xpressbees since 11 days but they didn't attempt the delivery ever, very disappointed with this delivery service and i hope i never get any or my orders sent through xpressbees ever again in future..!

Totally annoyed and frustrated with snapdeal, this was the end for my shopping on snapdeal.