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XpressBees Logistics Complaints & Reviews

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Updated: Dec 20, 2025
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XpressBees Logistics reviews & complaints page 156

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M
Mehak Nayak
from Gurgaon, Haryana
Jun 10, 2018
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Website: xpressbees.com

My shipmet with awb no.[protected] was supposed to reach me on 8th june, and yet its 11th june now and the product still has not arrived. I have complained about it twice already but have received no response. This is a case of gross unprofessionalism and i need a fix asap. You need to underatand that people have work to do wrt the product they order. And that their time is valiable. To deprive someone of what they need and have paid for, at the time they need it, is the worst possible service a company can give. Shame on you for being such a terrible courier service.
Jun 11, 2018
Complaint marked as Resolved 
Are you kidding me? My problem is far from resolved. I still have not recieved my package. The delivery guy did not even come to my address and just said that he is returning because he cant find where I live. And without my permission, the status was updated that I asked for fufure delivery. The company is a joke. You only play with the valuable time of people. Have you no shame?
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    Arnab Mahanti
    from Patna, Bihar
    Jun 10, 2018
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    I have an order of health viva with xpressbees tracking number[protected].. Last two days morning i got a sms that order is out for delivery & evening time a sms that consignee unavailable... But this is wrong... No courier person called me for last two days... The local courier person is lying & give wrong information... I am available all the time but the courier person never called me... I also contacted with xpressbees customer care.. They also said that tomorrow u will get your order but this is just a false claming... Till today i don't get my prepaid order... Plz help
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      Uday Singla
      from Gurgaon, Haryana
      Jun 9, 2018
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      Address: Tarn Taran, Punjab, 125050
      Website: xpress bees courier company

      Your CF.. Order AWB:[protected], 5 item(s) is out for delivery via Xpressbees, Please be available, Thanks But i didnt recive the same and i go to courier pickup point for the same they are refuse to give the same [protected] and they have challanged me they have return the courier
      and said that they have not found the adress
      And they are giving paytm courier of diffrent name to one person this is totaly fraud by them i will complaint on higher level for this
      XpressBees Logistics customer support has been notified about the posted complaint.
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        A
        ankit_ip
        from Noida, Uttar Pradesh
        Jun 8, 2018
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        shipment undelivered

        Address: Patna, Bihar, 800020
        Website: www.xpressbees.com

        I had an order med life and was to be delivered by 3rd of june by xpressbees.
        I received the message on 3rd of june, the order is out for delivery.

        Order number:awb:[protected]

        On tracking the status it showed: future delivery requested by the consignee, which
        I haven't requested.
        On 5th of june delivery boy called and said couldn't deliver today as my bike broke down, next day he gave...
        +1 photos
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        Nitingupta1992
        from Meerut, Uttar Pradesh
        Jun 7, 2018
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        Really disappointed with the service. Product is out for delivery since 4 days and still haven't received it. No one contacted me yet and in the tracking it shows your delivery has been re scheduled as per your request. I haven't requested anything. Worst courier service i have come across. Request all e commerce companies to blacklist this courier company as it is downgrading your image in market.
        XpressBees Logistics customer support has been notified about the posted complaint.
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          sms25
          from Bengaluru, Karnataka
          Jun 4, 2018
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          Address: Hassan, Karnataka, 573213

          Dear sir/ ma'am

          My name is sunil, last month i had purchase some items through online shopping and my orders came through xpressbee courier but the courier boys didn't call/contact me & they behaving as follows below

          1) xpressbee courier boys not deliver order in time & not delivered to our shipping address
          2) they are telling us to collect our order at xpressbee office.
          3) updating/sending wrong information such as customer is out of delivery/ not picked call/ cancelled the order.

          Because of them i have lost my orders, now also my orders from "shopclues", "paytmmall" are there with them please tell them to deliver my order as soon as possible to my shipping address (573213).

          Shop clue order id[protected]One mukhi rudraksha beads)
          XpressBees Logistics customer support has been notified about the posted complaint.
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            J
            Jeetuy111
            from Pune, Maharashtra
            Jun 4, 2018
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            Address: Thane, Maharashtra

            Delivery boy ask me come near a chowk named netaji chowk there i have to pay him amount 580 but i had 600 and so i told him to come to my delivery address home but he refuses telling i will come tomorrow i had told him tomorrow also you have to deliver the parcel at home address only but he told me that he would not come to home address. We provide the address so you can deliver the parcel at that address not to refusing to deliver at home.
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              C
              comp#123
              from Shamli, Uttar Pradesh
              May 30, 2018
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              I have placed an order on paytm.com which is to be delivered by xpressbees (Awb number is[protected] delivery boy "sunder kumar mobile [protected]" on 30.05.2018. But the delivery person without attempting the delivery, falsely mark delivery as"customer out of station". When the delivery boy was contacted about why he falsely mentioned it, the delivery boy behaved very rudely and openly said that he work in this manner only and company can't do anything against him.
              What step will you take against such delivery boy?
              XpressBees Logistics customer support has been notified about the posted complaint.
              I am not satisfied with the xpressbees courier service because they are not delivering on time and wasting time of me for the waiting for the parcel of my ordered product. I attached the screenshots.
              I request to management to provide better service.
              Thank you so much.

              PFA

              awb number 1256181502551 - Comment #3119893 - Image #0
              awb number 1256181502551 - Comment #3119893 - Image #1
              My mobile number [protected].my product for not deliver .. pls call this my mobile number .. already pay this amount
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                S
                sachin772
                from Pune, Maharashtra
                May 30, 2018
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                Address: 411001
                Website: www.xpressbees.com

                Hello, my name is sachin, i had made an order on 13th may, order id: [protected], however it was supposed to be delivered on 22nd may, as i received the sms - out for delivery, and it says delivery reattempt rescheduled since then, but no any attempt was made nobody called up, this is quite negligent and annoying. My mail is [protected]@gmail.com

                I made three complaints since 22nd may, i was been called on 24th they said it will be delivered on 26th, i made a complaint again on 27th they called and said it be delivered on 30th, its been 10 days i'm being given assurances, what kind of drama is this going on.

                And the order was with xpressbees since 11 days but they didn't attempt the delivery ever, very disappointed with this delivery service and i hope i never get any or my orders sent through xpressbees ever again in future..!

                Totally annoyed and frustrated with snapdeal, this was the end for my shopping on snapdeal.
                XpressBees Logistics customer support has been notified about the posted complaint.
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                  G
                  garimaagarwal1989
                  from Gurgaon, Haryana
                  May 29, 2018
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                  Address: 122002
                  Website: www.xpressbees.com

                  I have ordered two items from firstcry which were delivered by XpressBees. The first package was thrown into my balcony without my permission by the delivery boy as I was not available at home. During the delivery of second parcel the address mentioned on the courier was correct with details like floor and landmark given. Still the delivery guy was yelling at me saying the address mentioned is not correct and so I am reach the correct destination.

                  With such rude and irresponsible behavior I am sorry I am not going to order anything from firstcry as well as they should also make sure the delivery service being used is reliable.
                  XpressBees Logistics customer support has been notified about the posted complaint.
                  Order no.[protected] not received yet.
                  Daily receiving msg that you are not available, but nobody has came to deliver the packet.
                  Dear Sir,
                  shipment no[protected] . The status shows that material is out for delivery on 29 May. Nobody even contacted me for delivery and on 30 May & 31 May it says that "Future Delivery : Requested by Consignee" . This is incorrect. Can you please let know what is matter.

                  saqquaf
                  +91 [protected]
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                    Varshni Lucky
                    from Hyderabad, Telangana
                    May 29, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500039
                    Website: xpressbees.com

                    I orderd in frstcry on 17may nd delvery was 22 may nd till today im not getting my product delivery yet bt frm xpressbee im gettng msgs lke i ignored to take diz bt im not gettng calls frm any delivry boy.. I live in hyd nd it reachd nearst hub at 21 itself bt hell wid ur service... Worst evrr.. I have small baby its an emergency product frm frst cry bt diz xpressbee is worst for deliveryy nd i complaint 3 times to its customercare bt no respnse
                    XpressBees Logistics customer support has been notified about the posted complaint.
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                      T.Bhuvaneshwari G.Thangapandian
                      from Chennai, Tamil Nadu
                      May 28, 2018
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                      Address: Chennai, Tamil Nadu

                      Xpressbees couldn't fulfill delivery of your CF.. Order AWB:[protected], As customer was Out of Station.For queries Contact:[protected].
                      It only says this for a long time.completely cheating both club factory and this Xpress bees courier service I am in station whenever the the delivery date is postponed...but I don't know on what basis it declares as so the customer is out of station.I need my order or else i will definitely sue you people.
                      XpressBees Logistics customer support has been notified about the posted complaint.
                      Hi,

                      Tracking ID is "[protected]" and have not recieved this order even after a month the order was placed.

                      Order was placed through club factory and xpressbees were suppose to deliver it and I dont hear anything back from you guys.
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                        Sameer086
                        from Manuguru, Telangana
                        May 28, 2018
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                        Address: Guntur, Andhra Pradesh, 522001

                        I've placed an order through paytm mall and is being shipped by xpressbee, it was showing that i will get the product on 27th may that is yesterday. But i didn't get it and i wanted to know where it is now. I found [protected] number in paytm mall and made a call just before half an hour. Instead of giving information about the product he spoke ridiculously. I suggest you to have formal and good speaking employees in your company.
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          padmaja d
                          from bangalore, Karnataka
                          May 27, 2018
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                          Address: 560049
                          Website: www.xpressbees.com

                          I have booked online products through snapdeal and shop clues, and the sellers who has sent through xpress bees courier we are unable to get the products.They are giving or updating wrong information like wrong address or door is locked without even trying once also.Iam waiting from past 5 days and today again I have rescheduled but the same condition .Even shop clues gave me contact persons no. But he is telling that he left the job when I called in the evening, when I called in the morning I called he told he is delivering items near my place around KR Puram at Bangalore.please look into this matter and give immediate solution as it is difficult to wait for them a long time after paying and the product we are supposed to get are sent back giving wrong information
                          XpressBees Logistics customer support has been notified about the posted complaint.
                          Need return the protection
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                            E
                            Eeaahoo
                            from Bengaluru, Karnataka
                            May 26, 2018
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                            Requested for a debit card reissue with icici bank. The bank dispatched the same within 2 working days. Can't fathom why they have to partner with this sham of a logistics company, though.
                            On the first day of 'out for delivery' (3rd working day), receive text alert followed by a call from the courier asking if i'm at the office (Where it was addressed). Since i couldn't be in office i requested it to be delivered with the office security, as i receive many such consignments there in my absence. The agent says they need my id to deliver, so can't leave it with office security. So he asks for my home address, which i duly provide. No further update on the day, except in the evening via a text saying it couldn't be delivered. Day 2 awb trackng reveals 'consignment shifted to given address' and later out for delivery, confirmed via another text message, but no calls. Assuming that they'll now deliver to home address, i stay home expecting to take the delivery personally. At evening i notice awb tracking updated to say consignee not in office. Yes because of the # providing no clear sensible update where they'll deliver i'm home. Day 3, no further updates. When i call the bank they tell me one thing and xb doesn't know where it will go next! Day 4 (Today) awb tracking shows it's still moving about in bangalore, but the codes mean nothing to me.
                            So all in all for the past 4 days these guys are moving the courier around the whole damned city except making any effort at delivering!
                            XpressBees Logistics customer support has been notified about the posted complaint.
                            AWB :[protected]

                            I was asked future delivery for this shipment and now they're not delivering, whenever I call the delivery executive he keep on saying like will delivery evening. Really disappointed this service.
                            Still I need the product when can I expected the delivery?
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                              arun4life
                              from Chennai, Tamil Nadu
                              May 26, 2018
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                              Place my shipment status with tracking id :[protected]
                              It is still in the chennai hub.
                              Not able to track the same beyond that.

                              Awaiting the status and the time of delivery
                              I have to schedule my traveling according to that

                              T   replace all
                              XpressBees Logistics customer support has been notified about the posted complaint.
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                                patkp
                                from Hyderabad, Telangana
                                May 23, 2018
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                                Address: 500045
                                Website: www.xpressbees.com

                                I had ordered for two products from first cry with awb no[protected]. I recieved a call from the delivery boy with phone number +91-[protected] at 3:59 pm on 23/05/2018 stating he would deliver the product, hoping he would deliver i left for office and on the way again i receive a call stating he reached to nearest place to my delivery location and asked to come and pick up the product. I explained him i am on my way to office and cannot come back and my wife cannot come all the way to collect the product he answers simply i[censored] are interested come and pick up or cancel the order. Is it how your guys behave with a customer and for you information we pay for the order to be delivered and its not a free of cost attempt and when i check the status it shows incomplete address. How come he can update and i never received a message stating he made an attempt. It clearly shows that you guys have taken for granted and behave as you like, i want my order delivered by tomorrow and that to at my door for which first cry has charged for and you are paid for.
                                XpressBees Logistics customer support has been notified about the posted complaint.
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                                  Rajni Bhagat
                                  from Chennai, Tamil Nadu
                                  May 22, 2018
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                                  Never seen worst curier service ..what they are ding with ordet i dont know my reg mobole no is [protected] i am calling daiy since past 15 days daily agents are tellingbit will get deliver by today it self ..now they are telling collect from.ofc ..what kind of staf[censored] are having ..worst managment i have..i wil never ever order throgh expredd bes.i just want my order..#xpredsbees#chennai #club factory #worst service
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                                    jasmeetkaur15
                                    May 21, 2018
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                                    Address: 560037

                                    Order : 177735
                                    Awb:[protected]
                                    Courier partner: xpressbees
                                    Company: triviyaa

                                    I have ordered 2 gowns and received cheap quality sarees.
                                    I cannot contact them as their site, email, phone, portal everything is fake. Please help. Courier person can provide the exact number or details about the supplier. Please provide the details of supplier for the refund.
                                    XpressBees Logistics customer support has been notified about the posted complaint.
                                    Delivery guy called for address but after a while got the message from xpressbees that they couldnt deliver the product. Called the courier person multiple times but no response. Very poor service from Xpressbees
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                                      T.Bhuvaneshwari G.Thangapandian
                                      from Chennai, Tamil Nadu
                                      May 21, 2018
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                                      Address: Chennai, Tamil Nadu

                                      Order awb:[protected], is yet to be delivered, order has to be delivered on may 14th. Queries was not handled properly by customer care, it claims that customer is out of station on the date of delivery but it's not true i am always present in station. I don't know on what basis it decides as such. Kindly deliver my order soon by this week. If not legal action would be taken.
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