XpressBees Logistics Complaints & Reviews

A cheque book dispatched by icici bank to my home address, but courier didn't received till now after 10 days duration. Track status showed that first time miss attempted delivery due to my door was closed, but my door was not closed at any time on that day. Second time track status is that my address is incomplete. No any call received by delivery boy to confirm my address, no any name & phone no of delivery person provided to me. I had many times calls to xpressbees courier company customer care no but no response anytime. So i think that this courier company is totally fraud & customer service of this company is very very poor & company staff is totally unprofessional like street type of person.

I have ordered three shirt from one online site and xpressbees logistics was intermediate medium to deliver my order.
Yesterday when i got my order the packet was already opened and tthey have changed my order. Actually delivery boy is was in bit hurry that, s why he gave my order in hurry and taken money and went.
Latter i saw packet was already open and what i ordered that was not there in packet. Instead of that one lower, one t shirt and one shirt was there.
I called to the xpressbees logistic regarding that issue as i don't have contact of the company from where i ordered cloth they are telling that they are not responsible and can't take it back.
Now what i can do in this case, they cheated me and they are telling only if the vendor company will tell them than only they will return my order but i don't have contact of the company from where i ordered because
I want refund my money that is 1100
The shipment id was[protected]

We have ordered a product in online, a person from xpressbees logistics has come to deliver a product at my residence, product amount rs.130, i had rs. 500, he did not have a change so i gave him rs. 530 he has taken the amount and given me rs.400 balance and left the place. Again after two hours he came back to my home saying that we haven't paid the amount for the product. He started talking in bad word and behaved very bad with my dad and myself he went out and started throwing bricks on us we got scared and went inside the house. All my neighbors has seen what has happened. I want you people to take an action on him.

Dear sir,

I have applied rbl credit card in rbl bank they are sending my courier though xpress bess 10 days has already gone but my courier still not received wehen i call on you xpress bess customer care they said your order will be received you by eod but my courier still not received

Sir will request you to kindly help to delivered my courier

Cont no -[protected]
Awb no - [protected]

I ordered a phone with mi and the product shipped by xpressbee has reached chennai nearest hub of my place as per their website tracking [protected] but no details or contact of the place. They are not delivering the product till now. When i am trying to call customer care their i've will not connect to the executive instead they hung up. Very poor service this courier company is providing. Same thing happened with my tv they delivered it after 7 days after promised date. Why do these company run business like this. They have to shut down and get out of business. Irresponsibe morrons

I have been waiting for my parcel from ages. I think they have hired illiterate people. My address say chikhali and they have sent my parcel to chakan. Bow the parcel is back to pune and no one is bothered to deliver it to me. I have emailed them but i think they are least concerned about it. Anyways what can i do other than waiting. They have no escalation contacts on website. I am surprised how this company is even surviving.

Tracking number[protected]
Contact number - [protected]

Regards
Chetan sawant

I was expecting to receive my credit card through xpress bee courier service (Awb :[protected]. The first attempt to deliver the card was made on 28/12/2017 but as i was out of station so when the delivery agent called me i requested to reattempt delivery the next day. Following day i. E 29/12/2017, i again received a message that my credit card is out for delivery. I waited for the call of delivery agent from 12 pm to 6 pm but didn't receive any call. Late in the evening when i tried to track my parcel, the status was updated as "residence/office closed :can't deliver" although the delivery address which i provided was my office address which remains open 24*7. On 01/01/2018 i again received a message that courier is out for delivery but as it was an official holiday and i was not present there so i contacted the helpline number and requested not to attempt delivery that particular day. Today, i. E, 02/01/2018 it they didn't contact me and directly sent my credit card back to the initiating bank. This is really an unprofessional and careless attitude which leads to nothing but customer harassment. Please make sure that this kind of behavior is not repeated again and as a feedback i would like to add that if possible try to provide the number of delivery agent so that recipient can directly contact him as contacting helpline number is useless in this regard.

I have 3 elanic pickups pending since ten days and no one is coming to pick it up from xpressbees... I called xpressbees supervisor karnakar to solve this matter but he is ignoring the call..

I am so helpless this way... I want the roducts to be picked up today itself please... I wont be in city for next 6 days...

Please get them picked today itself as i have to go for holiday for 6 days from tomorrow.

Order awb nos.

[protected]
[protected]

This is radicolous that my address is not right but my address is always right. And you have my mobile no. [protected] and address is { 401/10 ga kaleem tower abdul aziz road akbari gate chowk lucknow 226003 } and awb[protected]. Not delivered my house address so please call me before come to my house. Please arrange my shipment to home address thanks

My shipment through xpressbees awb[protected] was not delivered today... Reason mentioned in their website: residence locked.
I'm at home today with my family as today is sunday... Holiday.
How can the door be locked. Also i have 4 cctvs installed at my home... From gate to door. I'll prove that your person did not come at all. Either deliver the package today or cancel the subscription.

I received an sms today morning that my package is out for delivery then i received another sms stating that the package is delivered to me. I did not receive any package. The status on the xpressbee site also says it is delivered at 12pm to me. We have cameras and security in our society and every delivery guy has to make record before entering so i do have record that no person has visited from xpressbee for me. Package tracking id is[protected]

The worst courier service company i have ever come across. They should shut down than making a nuisance of themselves n their service. Their main service is xpressbee delivery but they r not even doing a timely delivery. I spent about 400 rupees calling them out of station but of still no use. Just promise and virtual created messages stating future delivery request. Even after 2 days of follow up, i didn’t get the parcel. N i’m leaving the city without it.... Sincere suggestion. Close the company

My product is out for delivery on 27/12/17 and today is 30/12/17. This is the worst courier service. Called cc twice, emailed, tweeted. None responded. They say am not available so product not delivered. I was waiting for the parcel whole day. Some one look into this or else i will make sure you loose enough customers from now.

My parcel tracking id.[protected]

-praveen

I do not liked that saree infact the product is also different from which i ordered so please take it back as soon as possible so i want to return that product so plz take i back the quality of that saree is totally bad n the color which i ordered is not the exact color which i want it is totally different not happy with the product so returning it

Order awb:[protected] with the name of arpita majumder
Jabong order no: #[protected]

I ordered a product from jabong.com. The delivery of the product is to be done by xpressbees. They made the first attempt on 21.12.2017. I was unable to receive it due to some problem. The xpressbees delivery executive assured that he will deliver it on 22.12.2017. But since then no attempt was made by xpressbees. Where as twice i got a text message from their end saying 'consignee refused to accept the order'. To resolve the matter i called their customers care executive ([protected]) twice since last week. They assured they will schedule delivery of my product but nothing has been done till now. This is merely deceiving customers i would say. From a brand like xpressbees this is totally not expected. I would request to kindly make the delivery of my product as soon as possible.

Dear sir/madam,

I have booked the order by paytm at 20-dec-2017. But my order is delay to shipment and courier delivered is all ready delay.

I request you, please quickly delivered in my order in our communication address.

Tracking id. :[protected]

Name : nishu malhotra

Address : h. No - 93 g. Floor, hakikat nagar g. T. B. Nagar north-west delhi, delhi - 110009

Regards,

Nishu

I am sure that this is the worst courier company in the world. Every time customer care executive told me that you received call back from our side but no buddy call me. I am waiting for my order since last one week but still not received the shipment is out from rbl bank on 12-12-17 & today 23-12-17. I am calling the customer care number more than 5 time and talked in escalation team to mahesh, akshay, mayor & viru pardesi, all my calls are put on hold for more that 40 minutes and they assured me that i got a callback from there side but no one bother about it. Anybody not providing there email id or complain number to. I don't know how this company run and what is the service they provide. It takes not more that 2 days to deliver. I am frustrated and i don't know why rbl bank chosen this poor courier company as patner.

I have placed an order for tops mango pickle to paytm vide order number [protected] and the courier partner xpressbees was not available to contact. The awb no. Of courier xpressbees is[protected]. Though the item was not delivered today it was shown as delivered at 6.53 pm. I enquired my family members, neighbors and watchman also. None of them received the item. Please take up with xpressbees for resolution of my grievance.

The undermentioned ship is not received till date.

This is to confirm that Your Order 172417R13184BD from firstcry.com which was shipped via XpressBees AWB:[protected] has been delivered on the shipping address.

The shipment was sent to me has not been delivered to me by your courier service.

Tracking id[protected], i ordered this from jockey website as according to the website order was about to get delivered till 12 december 2017, as i didnt recieved it on the given date i contacted the courier service they told me it will be delivered to u till 13 december, and again it didnt arrived, today is 15 december after calling them numerous time, all they say is order will be delivered today or their server is down.