XpressBees Logistics Complaints & Reviews

I ordered a product from volterman.. For a volterman smart wallet but i got woodland wallet, which is not a smart wallet.
The wallet they send is as normal as others.
I hope this problem will be resolved shortly.
If the company can get their product in short time period the it will be very compromising...
Waiting for the reply according to this query or complaint..

Ref: (Awb [protected])
As per above details i have communicated with xpressbees courier regarding the shipment (Awb [protected]) for my cheque book and debit card on residential address. I am not happy with the response and careless behaviour from your service provider as they have not communicated and delivered the shipment on my registered address on given dates (On 7th nov and 9th nov) while i was available 24x7 at my residence and neither received any call from them. This is to inform you that i have been receiving all other shipments on the same address regularly without any issue and recently received debit card password envelope sent by you on 7th nov with ems speed post service.

When i contacted again with xpressbess customer care they replied “address incomplete” though the address is fully complete. I have given the address to xpressbees customer care again with the landmark also for clarification and still they are neither delivering the shipment nor calling me regarding the delivery.

Xpressbees has held delivery of your lenskart order awb:[protected], as consignee was not available. For queries contact:[protected].

We are available at home since morning non of the executive came or called and simply claimed that because of consignee was not available we are unable to deliver.

This is the worst technic using xpressbees and other ecommerce logistic company’s are using.

Really they don’t have guts to accept the own delays.

Even cc service is also very poor. They also not responding for resolution.

Hi,

I have ordered a product in healthkart and got an sms from xpressbees my trackign id. As[protected] and it was expected to deliver by 08-nov-2017

Suddenly after a day it shows consignee not available and again a sms came with out for delivery

And again it turned to the status consignee not available. So please help on this immediately

Order out for delivery since last 18 hours and haven't received it yet. Means like does it take more 2-3 days to deliver a product when its already out for delivery and then i thought of tracking the order, to my amazement i found it to b missrouted without the agent taking any initiative of calling me up on the number provided in case he faced any issue with the given address. Highly dissatisfied with the services of the company. Kindly do have a look at the prblm and try to resolve it as soon as possible

Similar problem here... My order from jabong, through xpressbees still hasn't reached me and has been labelled as misrouted, despite calling them and clearing all kinds of doubts. One of the customer care person wasn't even able to speak properly, let alone address the problem. Is this how management is run in this place?..
My awb number is [protected]...

I have ordered from khadi naturals and it's a prepaid order. Before one week i received the message from xpressbees that my order is out for delivery but one contacted me on that day. Next day, i got the message that since i was not present the delivery boy was not able to deliver the product which is a total lie. After that, i complained at least 7 times to their customer care and every time they are just replying that my product will be delivered by tomorrow. Yesterday the customer care gave me the delivery boy's mobile number and when i contacted him he said that he doesn't have my parcel and he didn't receive any such message also. Again today i talked with someone from the branch who said that by today 8 pm he will deliver the product but as usual when i called him again he said the delivery boy is absent today. I want to take legal action against them for wasting my time and money (By calling them and usually they take 30 mins to 1 hr to give a proper response) since last few days. Please resolve this issue.

I have requested an icici cheque book, i requested bank to delivered it to my branch itself, they accepted and ordered one through xpressbees.
Package reached chennai on 31st oct, tracking shows out for delivery on 1st nov, same day evng status shows that "residence/office closed : can't deliver", its okay so far.

Next day also at the end of the day status was same "residence/office closed : can't deliver",

They know bank will be closed at 4.30pm on first day itself, but why didn't they try to reach before 4.30 in second day also?? Completely irresponsible,

I am eager to see what will be the status at the end of the 3rd day (Today).

Either xpressbees guys are senseless or the status in stacking page is fake.

I still cant understand why icici chosen this underrated courier service. (May be courier cost is low in my opinion)

I have actually applied for loan, so i am desperate to get cheques in time. (Possible time)

Xpressbess this is not good, kindly don't frustrate customers.

Sir /madam

My shipment address from rbl bank ref no - [protected]

Sanjay samant
Plot no.7
House no 6-10-36/1/a
Vinayak nagar, raju colony, balanagar
Hyderabad - 500042
Phone - [protected], [protected]

How the address is wrong and address not found

Please handover the courier in proper time.
Address is correct simple your executive keep status address wrong

This type of service you are providing.

Please provide a call to me in deliver. [protected], [protected]

And i will file a case against your service if the maintain address will be my address.

Give courier proper time and work properly. Don't cheat the people like this number not found. Address not found

Order no: [protected]. I ordered a portable hand blender whisker but was provided with a water pump instead. Please check into this. I did not take the order as i was not at home and the payment was already done on paytm. I am calling it customer care but no one is responding. It's almost been an hour since i am calling. Check into the matter and replace it.

I've been waiting for this order for a week. Ordered from fab alley on 23rd oct. Today it's showing out for delivery since morning and now showing delivered without me taking the order. They don't give contact numbers of deliver people. My order is showing delivered in the tracking but it's not delivered to me. Please resolve this before i take a legal action against the company.
Name: tejeshvini ashre
Contact: [protected]

Hi,
I am chaitanya vinnakota from hyderabad. Rbl bank sent an important document to me through xpressbess logistics. The xpressbees awb tracking no is[protected]. The courier was handover ed to the xpressbess by rbl on 25th oct 2017 by 12:25 am and it was reached to the hyderabad/spt by 2:13 pm on 26th oct 2017. Till now there is no change in the status. No update. There is no number to contact xpressbees.in this regards i request them to send my courier immediately to the following address:

Chaitanya vinnakota
[protected]/71,
Vivekananda nagar, allapur, borabanda,
Near ayyappa swamy temple,
Hyderabad - serilingampally - rangareddy - 500081

Contact no : [protected]

Gadgets 360 have booked my shipment on 24th of oct through express bees courier with awb[protected] and the website of express bees shows no update till today. Called up cs and they don't even know to sepak a work on english and many a times their number is not reachable even if called between 9 to 5 pm. One of the worst service ever seen need to sue this company and if possible block this company from taking any new orders a

This is regarding shipment with the following details:
Awb:[protected]

The shipment was out for delivery on 06/10/2017, however received no call, no parcel delivered to my location.
The delivery failure message stated that the number was not reachable and then address was incomplete.
The number was never reachable and i was present at the location the whole day waiting for them parcel.

Same thing repeated again on 16/10/2017.

Called the customer care of xpressbees, the agent handling the call disconnected then call after listening to the issue.

I believe this is a big scam, fraud by xpressbees, they are never going to deliver my parcel.
They keep the parcel with themselves and fool the customers with such instances.

Kindly look into this asap so that these people can not cheat more people.

To whomsoever at xpressbees logistics.
My name is vaibhav, i placed an order through ib on 17/10/17 (Tracking #[protected] which was supposed to be delivered by xpressbees on or before 21/10/17, which is still undelivered.
Tracking status update shows that i refused to accept the aforementioned product, which is completely wrong, because no xpressbee personnel called me on my registered mobile number, neither did anyone showup at the door.
Why would i refuse to accept a product i've pre paid for? Please solve the issue asap and get my product delivered.
Thanks,
Vaibhav

Hey team,

I tried to reach customer care no response, the ivr doesn;'t let you go beyond option 1 and 2. Crazyy!!

Tried to reach via social platforms no response, do you no take things seriously?

After reading reviews over here and google reviews am scared if i will ever receive my shipment. I just need a call or a message when will i receive my shipment.

Please understand that i am in need of that shipment.

Regards,
Arjun gupta
[protected]

Dear sir,
My currier dispatch on 17-10-17 now till date not received 21-10-17 pls send fast that i am very bad because not received kindly approved the mention whole time so kindly send weaver not reciverd nnfd ehat r you doing modey fied nvorrfsd sjdfsdnlj this is to inform you that our books of accounts showing your side, however you as per your own convenience refrained from paying the same as such, in the facts and circumstances and keeping the sanctity of the terms

This courier guys have no customer service support, if called to customer care number it is only ivr, can't speak to any support officer..
My shipment moved from bangalore on tuesday and it have not reached till today (Saturday). At 2pm they have send message saying shipment was out of delivery but by 5:15 i got another message saying time over not delivering..
Trying to reach customer care but no response..
Such a worst courier i have used..

It is really strange...
Waybill: awb[protected]
The status is showing that the "consignee shifted on the given address", where as i am at that address only and i have been mailed and calling the customer care as well to when the courier would be delivered... Now i am calling them and i am not getting any response... What should i do?

There's and order which i booked from paytm and they at so worst that for each day it was out for delivery but they not even contacted me and each day the tracking status was incomplete address. After that i booked another order with same address and this time blue dart was service they delivered with same address. And xpressbees courier boy was so bad that he once he called me and told to come far away for order delivery and when i said...