XpressBees Logistics Complaints & Reviews

My order [protected] was not delivered but the delivery boy( name - himanshu thakur contact no. -
[protected]) updated it as delivered...he never came to deliver and now he is not even picking my phone... xpressbess is the worst courier service

My parcel which had to be delivered on 10th July, is not delivered till today's date:14th July.The Parcel has reached the final destination hub.But, not delivered till now.There is no way of communication with xpressbees customer care.

Also, Shipment Status is not up to date

14th June-Activity : Reached at Destination InScan ( Shipment Auto Bagout )
Location : Juhulane, MUMBAI, MAHARASHTRA

Please send my parcel ASAP

Delivery date over and my product is not deliver in my address

Please deliver my product fast and immediately

I got my replacement product from boat delivered through your delivery service. There was no seal on the product box, and the product inside the box was fake and not of the actual company
Order Id:[protected]-2697963
Waybill No:[protected]
Ticket No:2697963

I am available at the given address for last 3 days. thier delivery person has not tried to pickup the parcel once. but for 3 days I have received sms saying I was not available so delivery couldn't happen. They just lie only.
His mobile number is [protected] and other one [protected]. these both person hasn't picking up the phone when called. and first one is showing busy 24 hrs. they just make false advertising.
Never trust this company for deliveries or anything.

The delivery guy from Xpressbees came to my doorstep with a parcel. It was COD. I thought it was ordered by a family member so I paid and took it.

It was never ordered by anyone and contained a small ladies Lycra.

The amount I paid was Rs 519/- but the product is cheap and low quality... May be 100 Rs only.

I need an immediate refund.

Hey i’m client shipping with you. And my parcels has been exchanged like items inside the parcel are either missing or exchanged. Please contact asap or refund my money. [protected]

Yesterday evening your courier guy whose number is [protected] called me at 20:09 to deliver my orders no:[protected] and AWB: [protected].
I asked him where are you he said I am at KLM, then I told him that is not my location, please come to my location as mentioned in the delivery address. That guy started abusing me and closed the line. Several time I called him and he didn't answer my call. Are you keeping these type of staff who are abusing customers. I'm still not having my material as I ordered with Ajio on 7th July.

My order is delayed three times without my knowledge and still not receiving it

Product not delivered, waited one month ..no updates till now. .need my product or money back .another product also booked I am worried now.

The order number[protected] is showing as delivered. The agent called and said he has delivered to the security of the apartment, but when I went to collect it, the security guard informed that no such parcel was received. Please find out where the order gas been delivered.

Product is very damage not using once time

My order was delivered on time but payment was made twice 1 want one amount payment refund, I am trying to reach out the customer care but no response from Xpressbees side

My AWB No. is[protected].
I had applied for a door-to-door warranty service from boar for a product. They replaced the product and sent that via xpressbees. The product has reached the nearest hub on 8th july, 2021. But the delivery has not been done. The delivery boy never contacted me. Instead they changed the delivery status to different status like I was not available etc. They have now changed the status to RTO. They never contacted me. Never. I also contacted Xpressbees customer service but they did nothing . Why Xpressbees harasses customers? This is very bad .

I am a seller. My return order scheduled to deliver on 31st may. But till now i didn't receive my RTO. Awb is [protected]. Visited courier office at kokar ranchi so many time between 1st june to till date. But every time they give assurance that we are searching your order if found then we will call you. Till today nothing happened.

Here in our locality, xpressbess never deliver. Even when they deliver they charge us extra. Mostly we are told to pickup from their office by ourselves. And when we go to get our items and if it is COD and if we pay using UPI we are again asked to pay extra as they said they need to go to ATM and withdraw it. Is this really happening?? Or are we being scammed?

I have ordered a product from pentalloon and when it reached nearrest centre the head of centre outrightly rejected the parcel even without informing me about the product and this goes on for a week and when i called him he was so rude and it was not expected from your side
So kindly take a strict action against them and ask them to deliver our product at home

My order ID:- [protected] isn't updating. It's frustrating to see such pathetic service.

Dear Expressbees Team.
I'm So Much Disappointed By The Behaviour Of Your Delivery team in My Area. They have Held my Order in MotherHub for Many Days and They Updated a Fake field update as No Cash. The Package Contained My important Medicines and i waited for Them eagerly. After missing My Important Doses of Medicine I Reached Out the Hub. But That Guy talked rudely and said that Do whatever You want & He Wasn't Going to Search My Package. I returned sad. Please Take Necessary Action Against Them. If You guys keep doing this to Me... I'll mail my Merchant to Blacklist This Courier and Never send my Package with Expressbees.

AwB- [protected]
Waiting for a Genuine Reply...
Thank You!

Dear support Team,
I've placed return which product purchased through flikplart.
Due to lockdown my return has been rescheduled by expressive in July 8th
But no one contacting me regarding this and gave feedback as I'm not available.
On next day also no one reaching me by gave negative feedback about the pickup.
Kindly look in to this and do the needful on urgent basis.

Your complaint has been successfully registered and your service ticket number is 2377785. You can use this ticket number to follow up on the status of your query.We are doing our best to provide the seamless customer experience for you and we will respond to your service ticket as soon as we can – usually within 48 hours (between Monday to Saturday).
The following are the next steps of the process:
• A response from our customer service executive after verifying the invoice and warranty claim will be sent to you.
• After approval, pickup with courier partner name and AWB number for your product unit will be initiated provided your registered pin-code must be serviceable.
• As soon as the product unit received at our service hub we will communicate to you and the we will check the issue of the product unit.
• After the checking is completed we will issue a replacement unit for your product unit
Once pickup of your product unit is initiated, please make sure of the following points are taken care of-
* Pack your product unit in any small box before handing it over to our courier partners to avoid physical damage during transit
* Do not hand-over Product box, product accessories, invoice to our courier partner

Since this is a door to door replacement service, it would take at least 18-20 days complete the entire replacement process.
In the meantime, you can track your service ticket number here - https://support.boat-lifestyle.com/?ticket_no=2377785