Yamaha Motor India Complaints & Reviews

AS i am a Yahma Rayz owner, My RayZ only traveled 10500 KM, i got a very annoying, loud sound from the engine, bike did not get pick up So i have given it to my dealer from where i brought the bike its address ORION MOTORS NO 65/7, S M INDUSTRIAL ESTATE SARJAPUR ROAD BANGALORE-560102 Email : [protected]@gmail.com Ph :[protected], They told some major parts to be replaced from the engine . Ok i told if this is the damage done to engine after travelling 10000 km then do it . But my Ray Z is with them for last 8 days and each time i give them a call they saying parts not available, mechanic is not available. my bike is with them from 20th- feb-2016.


can any body help me

SAnjeeb Dora

[protected]
Vehicle Reg No: KA 01 HC 2142
Model :YAMAHA RAY Z

My fzs fi accident on 22 Jan.I gave it to the pmg yamaha cuttack and your company insurance doesn't give some parts.my bike's chasis and disk is bend and some original parts are missing. Your service is very worsted. Now my bike is not working properly. I want my bike well.

I have purchased the bike on[protected] bearing the registration no ts 07 ep 4566, chasis no-ME1RG0629F0001109, ENGINE NO-G3C7E0045957 from PEARL YAMAHA, D.No:5-5-34/2, "Y" Junction, NH 9, Kukatpally, Hyderabad, Telangana 500072 Phone:[protected], i have been facing problem with the engine tapping noise, disk problem, recently i started facing problem with the fuse, the performance of the bike is bad there is no pickup, inspite of giving in the showroom serivce centre thrice there is no possitive response from the staff, after your suggestion to give the bike once again in the showroom I have given them and they kept the bike for 6 days and said clutch bell have to be repalced, instead of replacing it they repaired the same thing and i am complaing about the front breaking issue from the frst serivice but they responded now and said the break pads were wored out and billed me 1670rs, the staff is very rude to me and about my complaining they don't know how to deal with the customer kindly do the need full at the earlies if not further I will proceed legally.

Hi, I have booked for R15 V2 (GP Blue) on Jan 3rd week. But still they haven't delivered yet. They din't shown my bike either. They promised me to deliver after 10 of booking but now they are treating me like a ****. No proper response from dealers, and manager. Worst experience with Yamaha.
First of all, teach them the way to deal with customers
Try to deliver the product as promised. (Every day I keep on roaming from home to Showroom for asking my bike) they keep on postponding the dates, Each time they are telling tomorrow or day after tomorrow it will reach the showroom but I m still haven't found any solution. Please try to help me out.

Worsted service. My bike yamaha fazer was repaired. That bike one of the elactranic part magnet coil was repaired. So that part is not available in nalgonda & hyderabad. Main and sub branches .I'm faced many days problems. Present my bike was not repair. This is the worst service.

I owned an alpha scooter . i gve my scooter neatby authorised service centre .. CHEERANS Yamaha... Regarding. Replacement of parts and service and its almost 2 months . i met showroom authorised person several times.. No response from your side.
So please gve me a solution.
Faithfully
AMITH
[protected]

Waiting for a fast reply

Dear sir
please ree jowl may complaint on urgent bass

. Chang sating not properly
. One mont wat on one part but not av label in indore showroom part is front margaret (samy waly phiya ka madgard)

may bick sarvising detail is below
date[protected]
job no-6378
amount - 1060.00

may bick no - km-7678

so rum name airen yamaha indore

vijay khasbage
indore
[protected]

I have purchased a yemaha alpha from Shree Sai Yamaha Mira Road in the month of Jan, 2016.
The sales executive has informed me that the cost of the vehicle is total Rs, 60000/- from that Rs. 10000/- I have paid down payment. He told me that he will arrange two wheeler loan for Rs. 50000/- . Application has forwarded, and loan has disbursed, there I found my loan amount is more. The document I received from bank it shows vehicle amount is Rs. 62000/- instead of Rs. 60000/- I immediately call the executive he informed me he that may be including processing changes, he also said he received only Rs. 50000/-. Then I call bank and check the details there I came to know Rs. 51412/- has credited to shree sai Yamaha account.
Again I call the executive, he agreed he received Rs, 51412/- but Rs. 1412/- is handling charges. I asked him what handling charges my bank has debited the processing charges and insurance charges from my account, what is other handling charges. He said they always charges the handling charges.
My question is if handling charges was there why they did not inform me earlier?
Why he said he received only Rs. 50000/-?
I had check the details with the bank that’s why I come to know about the cheating, how may people they must me cheating like this.
I never expected this from Yamaha show room.
Regards,
Titty Johnson
[protected]

My name rajan gupta . my mobile no. [protected], [protected], [protected]. i gate 2 weeler vehicle yamaha saluto in 1nov 2015. and i give full cash amount 67131 rupees. i lot fo day go to show room but he telling lai 4 day 7day late now 4 month gone til now not give no.plate and pepper.show room owner is west person he not discus me proper, frad shop in side run testing vehicle stand only .yamaha show room name METRO MOTORS NO.1 Ma.po.si. street, mudichur road, old perungalathur, chennai-600 063. contect no. [protected], show room owner-[protected],

I have gone for booking of Yamaha fascino but there is no demo and no catalogue on showroom of ratlam Mp and when I asked when the catalogue will be available they said after a month now I will never go to the Yamaha showroom...
😬🙅...

The worst product of the yamaha, i ever seen this kind of worst product and service of yamaha compared to other foreign branded motor cycle company.

Actually in show room if executive tells the mileage of the vehicle we have to reduce it to 10kmpl from the executive part.But i brought a bike of YAMAHA SZ RR initially i got an mileage of 35 kmpl now it reduce it to 25 kmply even though i have not reached the 5000 km and run the vehicle not than the speed of 50km.

Please dont buy Yamaha SZ RR bike by wasting your money by purchasing this bike please choose some other company product.

Yamaha has worst customer satisfaction .

Dear Team,

I am Pushparaj,

I have purchased Yamaha FZS Version-2 on 17/3/2015, its not even one year complied also i used my two-wheeler ride, very safely and only for residence purpose only but my vehicle tyre got bulged and literally gone now and i have replace for replacing the tyre i went to Sri ram Moters (Padi-Chennai) they told its manufacture default contact to YAHAMA show room .

I am using Yamaha brand Vehicle for the past 10 years my earlier used vehicle was RX100, i din't expect this kind off fault and service level from Yamaha Brand .

I will be awaiting for the reply of my Mail and Good Solution from Yamaha


Model FZ S Virsion 2

Purchased on 2015 March

Pusparaj

No:129 C Kannaki Nagar 2nd street kolathur Chennai : 600099

Contact Number : [protected]

Sir, i met with an accident on 20 December 15. Since then my bike is standing in Yamaha workshop, Rishikesh but action taken is too delayed regarding repair of bike. I am keep going to check daily for any action taken but disappointed by the service. They said that side panel of both side hasn't received from the company. I have to go to the Kolkata by 21 Feb 16. So Plz take necessary action as earliest as possible. Thanking you.

I don't know whether my job is to go to my office, or to yamaha showroom often for repairing this bike.

This bike has certain problems, which the yamaha service people cannot identify from the beginning of my purchase.[especially the bumpy ride, and the bike which moves towards the right while on drive and also the front break which is ridiculous].Inspite of my frequent visit to the service centre, I am not able to get the service upto my satisfaction. The problems remain with the bike as earlier. I am in a vain...since the problems could not be solved by the authorized service engineers.Rather than solving the problem, they try to convince me that the vehicle is in good condition.
Finally allow me to take the bike to some other authorized centre.

I bought this bike with a pride to own a yamahaR15(since its my 3rd bike in yamaha series).I request you to replace the bike with a new one or do the needful at the earliest.The service engineers of the place, where i had purchased the bike could not identify the relevant problem from the date of delivery of the vehicle.

Also I don't want to go to the showroom from where I bought the bike. I want to get relieved of the problem immediately. If possible, help for my issue.

My name gulshan buy r15 date 20/01/2016 in ulhasnagar swastik showroom 1.38 lakh paid cash no good servies steel today motor bick no not recved & talking third class language plese action that show room

I had purchased a Yamaha Fazer Fi Version 2.0 in October 2015 from Vinayak Yamaha, Bangalore. After a month, I started facing problem with self start, as it stopped responding on red signal, when i wanted to turn on the engine. I reported this problem to the dealer, and they kept the vehicle for 2 days and also recognized the problem. They changed the relay as a solution. After relay change, it worked for 2 months and started giving the same...

I have purchased the bikefrom pearl yamaha dealership D.No:5-5-34/2, "Y" Junction, NH 9, Kukatpally, Hyderabad, Telangana 500072
Phone:[protected] on[protected] bearing the registration no ts 07 ep 4566, chasis no-ME1RG0629F0001109, ENGINE NO-G3C7E0045957, i have been facing problem with the engine tapping noise, disk problem, recently i started facing problem with the fuse, the performance of the bike is bad there is no pickup, inspite of giving in the showroom serivce centre twice there is no possitive response from the staff, kindly do the need full at the earliest.

I have purchased the bike on[protected] from D.No:5-5-34/2, "Y" Junction, NH 9, Kukatpally, Hyderabad, Telangana 500072
Phone:[protected], bearing the registration no ts 07 ep 4566, chasis no-ME1RG0629F0001109, ENGINE NO-G3C7E0045957, i have been facing problem with the engine tapping noise, disk problem, recently i started facing problem with the fuse, the performance of the bike is bad there is no pickup, inspite of giving in the showroom serivce centre twice there is no possitive response from the staff, kindly do the need full at the earliest.

1. I was purchased Saluto model bike last July 2015.
2. After 10 days in 2nd service I was noticed chock lever tucked-up (unable to operate the chock).
3. At 3rd service on 17.12.2015, when handover below complaints mentioned.
A. Chock not to operate,
B. Poor Mileage consumption 58kmpl manufacturer recommended 78kmpl.
4. After service the dealer return with incomplete work (chock lever disconnected condition) with clarification no response from the service department and mileage went below 50kmpl and fork noise noticed.
5. I was register a complaint in Yamaha web portal about incomplete service.
6. The dear and Yamaha service team contact for service fault correction.
7. After 20 days again I handover to dealer for fault correction, they only replaced chock lever, but the three complaint remain not rectified a. chock till in trouble abnormal RPM raise. b. Fork noise till noticed. c. Mileage went below 50kmpl.

Dear Sir,

1) I had purchased Saluto Disc Bike on 19/08/2015 from the Seventy Motors, the authorized dealer of India Yamaha Motor Pvt Ltd i.e. in Dehradun vide cash memo receipt no1888 dt 19/08/2015 and invoice no YV-715 dt 19/08/2015
2) The bike has two years comprehensive warranty besides the 36 months extended warranty for Engine including carburetor, air induction system, electrical including wiring Harness & FI system.
3) Sir from the very beginning I had very bad experience of my Saluto bike. On the very first day Self start system stopped working. The bike from the very beginning is not giving smooth riding. I was thinking after the first service of the bike, the problem will automatically be resolved. But after the first service when I noticed the same discomfort during riding of bike i.e. bike is taking jurk while changing the gear and accelerating the speed from low to high. Then I brought this problem in the picture of the service centre i.e. Seventy motors. Every time when I went to the service centre, service staff made adjustment in the fuel & air mix and says that the bike will now run smoothly. I went to service centre more than five occasions with the similar problems. Every time they adjusted fuel & air mix setting and give me assurance that now your bike will be run smoothly. On 11/09/2015 when my bike service was due, I left the bike in Seventy motors, Dehradun .
Contd…..2


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I also brought out the problem in the bike when I handed over the bike to service centre with the hope that now my problem will be solved. The service centre told me that Senior Service engineer is reaching Dehradun on 15/12/2015, you come and tell him in details the problems you are facing in the bike. I reached at the service station and met with the service engineer Mr Puneet . He patiently listened my problem and asked me to come tomorrow. When called by the service engineer at the service centre on 16/12/2015, I reached service centre and on his advice I took test drive of my bike on. During the trial run on 16/12/2015, I found the following problems in bike;
a) Due to adjustment of air fuel mix the knocking sound in bike has been increased and in slow speed when clutch is applied the acceleration in the bike suddenly increases and I was narrow escaped due to suddenly increasing of acceleration in bike.
b) The self start system of the bike on normal pushing of switch button is not starting the bike even on applying choke. The choke in the bike is ineffective. The bike is only starting when self alongwith accelerator is used.
c) Pick up of the bike and average is also affected to some extent.
d) On my request trial run was arranged by seventy motors on the new bike on 19/12/2015 . I feel great difference in riding the new bike as compared to my only 2500 km mileage run bike.
e) Service engineer was forcing me to pick up the bike from the service centre after attending little bit adjustment in bike without completely resolving my problem. I left the bike in service centre on 11/12/2015 and picked up the bike on 19/12/2015 when I saw that the service centre is making no more efforts and paying no attention to resolve my grivenances for the bike.
4) I have also registered my complaint in the company through customer care vide complaint number IC-22020-S8Q7. The complaint has not been resolved so far. Meanwhile I received an email from the company on dt 17/12/2015 your complain has been closed. The complain has been closed without consulting me and obtaining my feed back.
Contd…..3

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5) In above compelling circumstances, I once again request you to kindly resolve my grievance within 15 days or replace my bike with the new one or refund my money otherwise I will be forced to take necessary action by initiating the complain against the company and service centre in media as well as in the cosumer forum under the consumer protection act of 1986 or at any other forum as deemed fit at your risk & cost. I will also seek compensation for the mental agony caused due to deficiency in services.
Yours truly,


(Jitendra Narula)
29 Chakrata Road
(Yamuna Colony Road)
Dehradun
[protected]