Yamaha Motor India Complaints & Reviews

I have purchased a brand new Yamah Fascino Scooter 3 jan 2016 (Chassis no. ME1SE77FBF0091020 )
no. UP 32 GU 2274, From Republic Auto Sales Hardoi Road Chowk Lucknow

After one month it has become a burdon for me as the bike was
not running properly and giving always tension, as engine disorder,
makes extra ordinary sounds from the engine, tyres not works good battery failure, lights are
also not functioning properly. Milage was also very poor, getting 20-25 KM
per ltr. where as the company was claiming 66KM per ltr.

Since after four months of purchase, up to now, it has gone 5 to 7 times same problem under servicing I am totally fed-up with company's attitude and non functioning
of the bike.

Kindly resolved my problem with out any more delay and oblige.

Expecting your earliest and prompt action in this regard.

Thanking you,

Yours faithfully,

Faheem Khan ( Mobile no.[protected])
Address : 428/1890 Wazeer Bagh Sahadat Ganj Lucknow (Uattar Pradesh )

Disappointing service:
I have been using a yamaha fz version 2 vehicle for 1. years. The coal set not worked proper, i have walked into a nearest showroom problem not resolved. i have complain second service . The way showroom staff communicated is very disappointing and they were demanding money for procuring new part, the vehicle is under warranty. I was told that it would resolve it.

Dear yamaha,

Issue:
Digital fuel indicator is not working

Disappointing service:
I have been using a yamaha fz version 2 vehicle for 1.6 years. The fuel indicator stopped working, post to which, i have walked into a nearest showroom to get it resolved. The way showroom staff communicated is very disappointing and they were demanding money for procuring new part, which the service center staff want to replace even if the vehicle is under warranty. I was told that it would take 25 days to resolve it. Also they asked us to contact other showroom as they do not have much knowledge to resolve it.

Concerned dealership,
Thirumala sri automatives, mancherial, adilabad, telangana.
Manager : laxma reddy ([protected])
Supervisor : venu (Ph no [protected])

I've got the brand new bike on 20th April 2016 and since then I'm continuously facing problems with it. I'm listing the following problems which I'm facing even after keeping my bike in the service station for most of the time. I'm disappointed to another level from the service provided by your service station. I've complained them 10 times about the issues I'm having with the brand new bike and they are not ready to solve it at all. The problem i faced was of petrol tank crack, & miss communications...of staff & manager.i[censored] want the recorded voice may send...

I have purchased new Yamaha R15s in Gurukirana motors Tumkur, I gave it for service and they are least bothered here they have skipped some nuts screws and bush and now the bike is making noises ... I tried calling to that showroom service center but no response, please look into this cos I'm fed with this kind of worst service ever.. Don't reject costumers complaint please I hope we will get better support from you please do not ignore

I've got the brand new bike on 16th march 2016 and since then i'm continuously facing problems with it. I'm listing the following problems which i'm facing even after keeping my bike in the service station for most of the time. I'm disappointed to another level from the service provided by your service station. I've complained them 1000 times about the issues i'm having with the brand new bike and they are not ready to solve it at all. The 1st problem i faced was of meter so they solved it after req them many times, then the main things started like the fork of my bike continuously makes noises whenever it goes even in a small pothole, the next thing is clutch bell noise, my bike is making such noises as if it was half a decade old, it also has tappet noise as well. I've clearly mentioned all of these issues each and every time to service station guys but they haven't solved it yet. I'm already an old customer of yamaha since i used to own r15 version 1. I never expected such type of poor service and a poor product from yamaha. I bought that bike just on behalf of yamaha's goodwill, if i knew you're products are likr this i would have never bought it. Please solve my issue asap, give me a bike replacement or return my money back asap or els i'll take a serious action against your company.
Thanks

Service boys are handling bikes very badly,
they are spoiling the bikes parts and telling to customers that was happened already and removing that part it came off...
please tell the service centers to take care about bikes,
and boys not cleaning the bike properly,
after giving the bike for service with in 2 days it getting problem again and again so...focus on service centers...

I gave my bike (Ap 28 bu 4326) for servicing on monday 18-apr-16 @pacer yamaha service center, kalyan nagar, banglore.
Problems before servicing:
1. Front wheel was giving some jerk(I think problem was with rim)

I took the bike next day (Tuesday 19-apr-16) and bill was 5000+.
Problems after servicing:
1. Default race position was very high.
2. Accelerator was not working properly.
3. Chock wire was left open.
4. My original problem was still as it is.
5. Bike started giving jerks as like no petrol in tank but approximately 2 litres of petrol was there.

I again went to service center and explained all these problems. They fixed problem number 1, 2 & 3.
Problems i am facing now:
1. My original problem was still as it is (Front wheel was giving some jerk).
2. Referring to problem number 5, whenever i am driving my bike at constant speed (Ex: 52 kmph) its giving jerks like petrol is over but my bike tank was full.
3. Most disappointing problem is my mileage reduced from 41 kmpl to 31 kmpl.

I am totally disappointed with the servicing. Please let me know further steps to escalate this issue. Please revisit your service centre norms.
This is really pathetic, you are charging for bike servicing like car but giving crap service in return.

I suspect Yamaha, India (Kolkata) as well as head office in India have a strategy to brazen unethical behavior of theirs. I have been repeatedly posting comments, mails have been sent to them but no response. The content of my complaint is below -
A person representing Yamaha came to our house suggesting we pay him un-officially for fixing our Yamaha audio system, upon expressing that I would like to make the payment to Yamaha authorized dealer, he suggested I shouldnt as Yamaha would charge me more than he will. Next when I gave my audio system to the Yamaha music store in Kolkata they connected me with the same individual who had earlier visited our house. It has been over a month and no one from Yamaha is answering our calls (including the owner). I have recordings of the individuals concerned, both video & audio to substantiate what I'm saying. My father has been continuously calling & writing emails to the owner of 'Yamaha Music Square' Kolkata (Camac Street), regarding our audio system to no response.
Im going to follow up these complaints with in other forums as well, my music system has been lying with Yamaha (Kolkata) for over one month. There are others who have experienced, similar / worse experiences by exactly the same individuals ! There are other reputed businessmen in the city whom I have spoken to, who have similar complaints about specific individuals in Yamaha, Kolkata (including the same person mentioned earlier). once again I would like to re-iterate that I have evidence & proof to substantiate everything I have mentioned above. I have contacted Yamaha Kolkata via mail informing them of the same and with this as an intimation of the same to Yamaha head office, India. My email id is 'raaj.[protected]@gmail.com' I plan on continuing to escalate the issue, until theres a resolution of the same.

I have one 2.5 yrs old Yamaha Fazer ..all the services done from ur authorised service centre .and paying lots of money every time...that is more than the bike price..and the performance is zero...same problem occurs after every services..during the time of purchasing your behaviour very good..but after that it's crossing beyond limit..take this matter in to consideration...

Hi,

This to bring to your attention that i have purchase yamaha fascino in jan 2016 as i was told that its a new model with tubeless tyres however when i came to know that its not the tubeless tyres i reach to the store and they gave me information that by mistake they have given old model which have tube tires..

Thanks & regards

Sandeep luta

I was publicly harassed by the staff and most important of all the manager of the Orion Motors (Agara Post) Yamaha service station. He publicly called me a Liar, defamed me in-front of other customers and service staff. He was not at all helpful and polite was super rude. I want to press charges and file a legal lawsuit against the manager and staff member Mr Hari as well as the service station. Please help me for further actions. Publicly shamming me as a customer was traumatizing.

I bought yamaha fascino at[protected] and till[protected] i don't get my accessories yet. The dealer is wasting my time by making lame excuses.the price of scooty is 53, 840 and we paid 60, 000 to get it with accessories which is shown in the bill but there is no description of the amount between 60, 000 and 53, 840. I want complete accessories of my vehicle.

India yamaha motors pvt. Ltd.
Location: no. A - 3, surajpur industrial area, surajpur, greater noida, uttar pradesh 201306

Dear candidate,
Ref: selection and initial response of your resume online. Information for
Selection of final stage in plant of “yamaha motors" pvt ltd in under skill
India program.

Recruitment offer:- the company deals in mechanical, electronics,
Manufacturing & business. The company offered to the candidates to
Join as an: - plant head, service engineer, junior engineer,
Executives, assistant managers, accountant and other executives post
For plants in noida, delhi, chennai, faridabad. The company
Short-listed candidates for the requirements in production,
Electronics, quality, maintenance, it and
Administration department.

Job description
Business:
Sales division, logistics, public relations, financial and accounting, hr
And general affairs, product planning, procurement, etc.

Engineer:
Research, product development (Design, experiment), production
Technology, quality control, service (Technical sales), product
Planning, procurement, information technology, production control,
Etc.

Job category business, engineer. Benefits benefit programs:
Yamaha motors mutual aid association, employees sales, employee stock
Ownership plan, employee savings deposits, asset-building-system,
Corporate pension funds, etc.

Welfare facilities:
Dormitory, corporate housing, athletics ground, childcare facilities,
Gymnasium, recreation center, corporate membership facilities
Career path

Yamaha motors conducts human resource development program based on
The long-term employment. Yamaha motors creates six-year training
Plan for each employee to acquire a multi-skill in order to be able to
Work around the world.

Selection process
Cv screening
Telephone interview
Technical round
Final interview with dgm

Education/experience

All minors’ & majors welcome
Those who graduated or will graduate from university or graduate school
Between june 2012 and june 2016, and do not have work experience
Experienced & fresher’s are also applicable for this post.

Applied for the post:
Production engineer
Shift incharge (Tech.)
Service engineer
Junior engineer
Software developer
Technical support
Accountancy
Management
Admin department
Backend
Marketing
R.M.Department
S.M.Department
Hr head

Accommodation:-
45days training
Transportation
Eight hours shift
Pay role after contract
24*7 environments
One year bond
Salary package 2.41 to 7.2 pa

This required documents by the company hr department.
Photo-copies of qualification documents
Photo-copies of experience certificates & salary proof
Photo-copies of address & id proof
Fourteen passport size photograph


Regards:-
Grisha shrivastava
Mob-[protected]
(Hr head)india yamaha motors pvt. Ltd.
Location: no. A - 3, surajpur industrial area, surajpur, greater noida, uttar pradesh 201306

Dear candidate,
Ref: selection and initial response of your resume online. Information for
Selection of final stage in plant of “yamaha motors" pvt ltd in under skill
India program.

Recruitment offer:- the company deals in mechanical, electronics,
Manufacturing & business. The company offered to the candidates to
Join as an: - plant head, service engineer, junior engineer,
Executives, assistant managers, accountant and other executives post
For plants in noida, delhi, chennai, faridabad. The company
Short-listed candidates for the requirements in production,
Electronics, quality, maintenance, it and
Administration department.

Job description
Business:
Sales division, logistics, public relations, financial and accounting, hr
And general affairs, product planning, procurement, etc.

Engineer:
Research, product development (Design, experiment), production
Technology, quality control, service (Technical sales), product
Planning, procurement, information technology, production control,
Etc.

Job category business, engineer. Benefits benefit programs:
Yamaha motors mutual aid association, employees sales, employee stock
Ownership plan, employee savings deposits, asset-building-system,
Corporate pension funds, etc.

Welfare facilities:
Dormitory, corporate housing, athletics ground, childcare facilities,
Gymnasium, recreation center, corporate membership facilities
Career path

Yamaha motors conducts human resource development program based on
The long-term employment. Yamaha motors creates six-year training
Plan for each employee to acquire a multi-skill in order to be able to
Work around the world.

Selection process
Cv screening
Telephone interview
Technical round
Final interview with dgm

Education/experience

All minors’ & majors welcome
Those who graduated or will graduate from university or graduate school
Between june 2012 and june 2016, and do not have work experience
Experienced & fresher’s are also applicable for this post.

Applied for the post:
Production engineer
Shift incharge (Tech.)
Service engineer
Junior engineer
Software developer
Technical support
Accountancy
Management
Admin department
Backend
Marketing
R.M.Department
S.M.Department
Hr head

Accommodation:-
45days training
Transportation
Eight hours shift
Pay role after contract
24*7 environments
One year bond
Salary package 2.41 to 7.2 pa

This required documents by the company hr department.
Photo-copies of qualification documents
Photo-copies of experience certificates & salary proof
Photo-copies of address & id proof
Fourteen passport size photograph


Regards:-
Grisha shrivastava
Mob-[protected]
(Hr head)

I was bye your saluto yamaha bike on 10th March at meenakshi motets, madurai 625007.
Your executive & your brochures said bike given 78 km
But my bike given only 44km only .
I am really disappointed with his bike on your words . Solve the issue.
Otherwise kindly change the bike.
Your dealer give a worst service I had completed in my first free service .
Milage not impressed so I go again your dealer that do sum work . But that time bike starting problem raised. It not 1 St time every 2 days once I will go to your service senter only for bike issues.

Kindly give me the right solution I don't want to this bike kindly give me the new bike ...

My name is Gunjeet Singh
I gave my fz16 at chander yamaha yousaf sarai for servicing my byke after that it became chalan to run is as smooth as it was before. ... They use third party engine oil very third grade service I found ever in last three years of my byke...
Not dispointed with as such service centres but, with as I am with the management whom are behind to run the firm honestly ... that day is not so far when yamaha will closed. just because of not listing...The customers and not taking any hard steps upon...

Being Bliss
Gunjeet Singh
[protected]

I have given my bike yamaha ybr 125 (Ap 09 ce 1704) for service on 9th april 2016 and asked them to rectify the following problems:

1. Valves replacement
2. Brakes, clutches to be tightened
3. Oil change
4. Front left indicator to be changed
5. Meter reading cable to be changed

Today (14th april 2016) morning at around 9:15 am i have collected my vehicle and they charged rs.2294 for the same.

Mechanic mr.Yousuf attended my vehicle for the above repairs and he has done 1st, 2nd & 3rd points mentioned above.

4th & 5th point they didnt take care which i have already insisted them to do. Also, my petrol tank has more than half tank of petrol when i handed over my vehicle. On 8th april 2016 i filled up petrol worth rs.500 which is not there when i take the vehicle today. Also see the attached images for your reference. There is so much gap for the dome on the left side near the battery placement area. When i asked them to set the dome, venu (Executive) is not in a position to do that and he simply said he cant do it at that moment.

I want my petrol and also the dome repair to be set in a proper direction.

Dear sir,

Please writing letter for me on behalf yamaha company "your vehicle not repair in our company" {yamaha motorcycle india ltd} but very long time i am waiting but not solution in my vehicle problem.

My actual complaint
I have a already used yamaha fz-16, but last few days vehicle stopped suddenly while riding at speed of 35 to 40 kmph., so i was visit to nearest service station on my vehicle, service station employees talk to me "carburetor" is spoil.
Pls solve in my prblm as soon as possible...

Attached all complaint photo's copy
Pls as soon as possible solve in my problem.
Mr. Sunny solanki
Mob: +[protected]

Hi,
Few days before i have done first service for my bike in sri motors, valasaravakkam, chennai,
But am not satisified with that service provided from them, because i clearly explained my problem to them and i paid the amount also for my issue, but they didn't solve my problem, if am asked na they said some simple answers and they didn't given a customer satisfaction.Please i[censored] have a power to take action to that company, please do that

During delivery itself they gave vehicle with scratches and damages. Since auspicious day we took and they said they will replace the parts in next few days. But till date inspite of so many calls and taking the vehicle to service centre the complaints not rectified. Every service they are charging also. It responsible answers from service and show room executives. Chock wire was dummy during delivery. Scratches and paint came out in so many places in the vehicle. Is there any way i can get proper service of my vehicle

Showroom
Yamaha showroom medavakkam, chennai - 600100
Vehicle no : tn 14 d 7434