Yamaha Motor India Complaints & Reviews

Address: 380051

Website: www.yamaha-motor-india.com

I had purchase yamaha sz rr v2 on[protected] from citywide2wheelers, agent/sub dealer of sai auto craft.and i have legal invoice of Sai auto craft who is authorise dealer of yamaha. unfortunately citywide2wheelers is closed down, then i ask there for registration but didnt get any responce, then i did complain in yamaha customer care which Complain id - IC-21285-M8Y0, After three moth of generate my complain, no responce from yamaha customer care, when ever i contact them just got same answe we are fowrarding your compain.

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 29, 2016

Verified Support

Dear T.k. Mistry,

We regret for the inconvenience caused to you, We request you to please mail us your complaint using this link - http://www.yamaha-motor-india.com/contact-us.html

Warm Regards
India Yamaha Motor

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Address: Kolkata, West Bengal, 700002

My name sk. saddam mobile no. is [protected] purchased a fz v2.0 black color bike on 9 november 2014 from aquad yamaha at time time of delivery i have told them that my chain spoket is not working properly and it was producing some sound, they told me that it will be ok after 1st servicing but after 1st servicing the problem not solved. i have mailed 100 times in yamaha motors and visite near about all workshops in kolkata but no 1 changed my chain spoket, some days ago a person call from [protected] and asking about my problem, after hearing my problem he told me that sell ur bike i[censored] cant manage the repairing cost and abuse me. there is no one from the yamaha company to help me. now im feeling bad that y i have choosen this bike. i had previously used bajaj pulsar 180 awsome after sale service but yamaha is pathetic... i request all the reader not to bye yamaha bikes...

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Address: 700049

Sir
I am buy a Yamaha ray z scooter from madham gram. 24th pargona. West Bengal. Tanuska auto Mobil. In 19/01/2016.but some problem arises from 20/01/2016.i inform 24/01/2016.but They changed me 3, 123/ .

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 28, 2016

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Dear Customer,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: 560064

Today i gave my New Yamaha Fascino for 2-servicing. at YAMAHA PACER Service station at Hebbal, Bengalore
[protected] at 09:45 am)

First service they denied to do for just two days delay by the PACER service sation, Hebbal, Bangalore.

During briefing of vehicle, One Mr Raju shouted and said many unwanted talks to me, misbehaved as if he is not educated during discussion on TEFLON coating issue with Mr Dilip who is service station personal, and he has no mannerism during dealing with customers.

Finally one sales executive Ms Anitha intervened and apolised on behalf of him, even then this man arguing and started again shouting in front of many front executives and customers present at Front desk office .

i hope necessary action will be taken by the Company owner.

Also i expect a call from them regrading this

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 28, 2016

Verified Support

Dear Arun kumar,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: Bangalore, Karnataka, 560048

Hi, Purchased two Wheeler Yamaha Saluto 125cc in the month of Oct 16th, from Perfct Riders Bangalore. On 25th Dec Met in accident bike got damaged, placed vehicle at Eminent Empire Yamaha, Kolar for repair and paid advance amount for spares. Showroom people informed they will get spares in a week. I have waited for 10 days did receive response from Dealership So, lodged complaint to Yamaha customer care on 6th January. They informed that within 48 working hours they will come up with proper solution. I have waited for more than 7 days for the reply. There is no respose from customer care. I tried communicating with Customer care and Dealership regularly, have not received date or time when the spare will release. My question for yamaha CC is When the part will deliver? They do not have answer. Due to not having Vehicle am facing lot of issues at work place as am working as sales manager for company, a huge damage for my company because of Job, If it continues for another 1 week I will lose my job. Requesting you to suggest how can I get my back. Yours Srinatha BR

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 28, 2016

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Dear Srinatha B.R,

We regret for the inconvenience caused to you, We request you to please mail us your complaint using this link - http://www.yamaha-motor-india.com/contact-us.html

Warm Regards
India Yamaha Motor

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Address: Mumbai City, Maharashtra, 400016

I bought New Yamaha Saluto 125 CC Disk brake on 22nd Dec 2016 with rear wheel wobbling defect and complaint the same to you & Ganesh Enterprises (the dealer) immediately. Ganesh enterprises, Vikhroli, Mumbai did nothing but to re-direct it to Excellent Yamaha, Andheri. Both Ganesh enterprises, Vikhroli and Excellent Yamaha, Mumbai said this is the way Yamaha Saluto runs. I'm surprised. Annoyed. Ashamed to run the bike. I placed video of my bike to youtube. Please watch it and decide whether the bike is free from defects. The video link is https://www.youtube.com/watch?v=5Sx7oExDGw4 My mobile number is [protected] / [protected] Thanks! PS: I'm still holding Yamaha YBR 125 which is a great bike and that is the reason why I bought Saluto with full trust.

Aug 8, 2021

Complaint marked as Resolved

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 19, 2016

Verified Support

Dear Customer,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: Kolkata, West Bengal, 700002

I have earlier complaint in this forum about my bike my name is ak saddam number is [protected] email id - [protected]@gmail.com after that Yesterday i have received a call from [protected] he tell me that he was calling from bangalore asking about my complain. I had told him that my chain spoket is damage from the day of purchased. He told me that u sell your bike and why u using the yamaha bike... this is how the company treat with the customers Help karne ke bajaye mera insult kar raha hai company... please take neccesory action againts this company

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 28, 2016

Verified Support

Dear Sk Saddam,

We regret for the inconvenience caused to you.

We have escalated your concern to our customer care department, you will receive a call soon.

Assuring you our best services.

Warm Regards

India Yamaha Motor

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Address: Kolkata, West Bengal, 700002

Hi i'm sk. Saddam from kolkata. My contact number is [protected] i had purchased fz v2.0 bike from aquad yamaha on 9 novenber 2014 next day when i ride the bike then i feel some sound where occur from bike, i visited the shop they told me that everything will be fine after 1st service. I know that there is a problem in my chain spoket because i used many bikes, so i insisted to change my bike but they did not... After 1st servicing the same problem occuered but every time they do the same thing . I had complain them via mail and calls 20 times. Now 1 year crossed and i ride 17000 k.M now the chain spoket totally damage. And now they telling me to change the spoket with my cost ... This is not fare, they had given me the defected product it was a manufacturing defect. Plz help me ...

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 19, 2016

Verified Support

Dear Sk Saddam,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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S

sksaddam

from Kolkata, West Bengal

Jan 19, 2016

I have already mailed you 100 times...

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Address: Mumbai City, Maharashtra, 400053

Website: www.yamaha-motor-india.com

I booked R15s on 22 nov with full payment, with commitment of vehicle delivery on1st december, from then every week new excuses are been provided. like 1. chennai flood ( warehouse flooded) 2. fire in gurgaon factory, strikes 3 colour not available. request you to provide my vehicle asap. i am gonna post this to twitter and Facebook, and spread to world not to but any yamaha vehicle, its cheat fraud company.

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Jan 11, 2016

Updated by nitin.vicky Vehicle booked @ zika Motors put ltd (raj yamaha) andheri west, mumbai

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 12, 2016

Verified Support

Dear Nitin.Vicky,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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nitin.vicky

from Vellore, Tamil Nadu

Jan 12, 2016

already done...

51 days waiting and still counting... that too after payment of 1.4lack rupees.

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Address: Mumbai City, Maharashtra, 400072

Hi, My name is irfan Khan. Owner of yamaha fz 2.0. Vehicle # MH03BU8401 Since I bought this bike, I am getting following problems. 1.Fuel indicator never works. 2.Not smooth. 3.Chain always loose. 4.Bearing is out. 5. Since last 2 month they are not changing fuel indicator, saying that not available. Please resolve as soon as possible.

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 7, 2016

Verified Support

Dear Irfan Khani,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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I

I.khan

Jan 16, 2016

+1

*****Excellent service ******

Specially appreciate the support from the mohsin shaikh engineer & krishna

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Address: Bangalore, Karnataka, 560037

Website: www.pearlyamaha.in

I have bought my Yamaha FZ V2.0 from Pearl Yamaha Showroom Hyderabad, so on 27th oct i have given my bike for 3rd servicing to Pearl Yamaha Service Center, they took the 3rd servicing coupon from me. Now i have moved to Bangalore, so when i gave my bike for 4th servicing to Panache Enterprises Bangalore, they told me it's already used and they took my 5th servicing coupon. Also they showed me the proof which clearly mentioned that Pearl Yamaha servicing workers entered 4th servicing coupon on internet instead of 3rd servicing coupon. So i want my refund of 3rd servicing coupon. Please help me with this issue.

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 6, 2016

Verified Support

Dear Anshul,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: Khordha, Odisha, 751009

Highly dissatisfied with motor bike service. I think a grate mistake done by me to purchase Yaham bike but thanks to me to do not buy again same or advice ..High parts cost it may be service center eng

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 6, 2016

Verified Support

Dear Customer,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: Chennai, Tamil Nadu, 600032

Hi, My vehicle was affected in Chennai flood. I left my vehicle in Yamaha service center (Sri motors) on 22/12/2015. It has been more than 2 weeks and my vehicle was not even started to determine the repair issues. My vehicle was insured and I am claiming the service through insurance. I talked to the Relaince general insurance and they told I can go ahead with the repair. But the service center is not responding properly. And I have called them many a times and no one is picking up the call and they are also not giving proper response. The service center guys are saying that they are waiting for insurance surveyor but it is not true. They are simply bluffing. Please resolve my issue. Vehicle Details: No - TN19 M 4811 job ID: 1500763 vehicle type: yamaha alpha Yamaha service center - Srimotors Address: 41D Thiru-Vi-Ka industrial Estate, Ekkaduthangal, Chennai - 600032 Tamil nadu. Regards, Ravi

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 6, 2016

Verified Support

Dear Ravi,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Reliance General Insurance Customer Care

from Gurgaon, Haryana

Jan 7, 2016

Dear Ravi,

We request you to kindly be patient in due process, your case has been forwarded to the concern department for due course of action we will get back to you.

Regards,
Reliance General Insurance

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N

nztsathish

from Mumbai, Maharashtra

Jul 8, 2016

+1

When ever i go to pick my bike after the call from this service center, they are keeping me waiting for more than a hour and they are delivering. And also they have changed my pillion seat for the first service and they refused to tell the truth why they took mine fit some others seat in my bike. And also they are properly water washing if i have given for teflon coating, i Still find muds in my engine and Silencer after the service, then i have put some fight with service man to get rid of this issue. Every time i go there, i will make some fight becoz of some irresponsible workmens whom are not properly taking care of my bike. For the free sevices itself i have met many kind of issues in this service center. Now i going to change the service center

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N

nztsathish

from Mumbai, Maharashtra

Jul 8, 2016

+1

When ever i go to pick my bike after the call from this service center, they are keeping me waiting for more than a hour and they are delivering. And also they have changed my pillion seat for the first service and they refused to tell the truth why they took mine fit some others seat in my bike. And also they are properly water washing if i have given for teflon coating, i Still find muds in my engine and Silencer after the service, then i have put some fight with service man to get rid of this issue. Every time i go there, i will make some fight becoz of some irresponsible workmens whom are not properly taking care of my bike. For the free sevices itself i have met many kind of issues in this service center. Now i going to change the service center

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N

nztsathish

from Mumbai, Maharashtra

Jul 8, 2016

+2

Yamaha Motor India — Yamaha service center - sri motors ekkaduthangal, chennai

When ever i go to pick my bike after the call from this service center, they are keeping me waiting for more than a hour and they are delivering. And also they have changed my pillion seat for the first service and they refused to tell the truth why they took mine fit some others seat in my bike. And also they are properly water washing if i have given for teflon coating, i Still find muds in my engine and Silencer after the service, then i have put some fight with service man to get rid of this issue. Every time i go there, i will make some fight becoz of some irresponsible workmens whom are not properly taking care of my bike. For the free sevices itself i have met many kind of issues in this service center. Now i going to change the service center

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K

Karthikeyan4223

from Vellore, Tamil Nadu

Mar 1, 2018

I have purchased new Yamaha FZ at Sri motors in Chennai last September month..

December month tyre damage ( I got cheat tyre in back tyre)

Now Batary and led light not working.

Dealers told me both not cover for warranty .

But sales time getting 750 RS for extra warranty charges..

Please take action to dealar Sri motors eekaduthangal brach .

And please arrange my warranty claims,

Regards,
Karthikeyan
[protected]

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M

Mayu hari

Jul 8, 2022

Hai, I gave service for my bike Yamaha Fazer version 1 the vehicle number TN 10 AT 0045 on[protected] for engine noise job card num 36607 the supervisor completely checked my bike and taken for a service at the time self-start was worked and even my battery also new one but its take more time to get my vehicle delivery almost month end I got the vehicle without self start at the delivery he said your battery not working we are not responsible for that when I'm beginning shouting for this manager said will replace the battery in low cost and said to reduced some amount in the total bill of service cost at that time they have solved the problem and gave spare battery for my use they said once to get the new battery will call, almost month crossed again I got the same problem and provided service again for the same complaint this week job card num 39376 they said will change the battery. 08/07 /2022 today I came for took delivery but now Mr.NemanthKumar is telling me that we are not able to change and he is telling me that we didn't commit for that I have an audio proof for that and very worst customer service they are giving they are giving false commitment to solving the problem on that time and they are talking very harmful and using hurtful words bcoz I'm coming from kolathur to Sri Motors Ekkaduthangal for service having works and family not able to come many times for that he is telling that's not our problem. finally, I'm not going to take delivery they need to solve my issue and I need delivery to my home.

With Regards & ThanksMayuri Dinesh[protected]

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Address: Meerut, Uttar Pradesh, 250001

Website: sumit complaint

Dont buy yamaha bike in meerut the service and staff is very bad give bike for service the stolen the parts and petrol using abusive language to customers very very bad service and insurance staff no maners stupid s

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 4, 2016

Verified Support

Dear Customer,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: 768202

Website: www.yamaha-motor-india.com

I Have purchased YAMAHA FZS- FI bike on 15/10/2015. Initially bike was running good but within 15 days its self- ignition has stopped working. After some days even it stopped starting. I had to call show room owner to visit bike. This was only when bike ran only 74 KM. Mechanic from showroom visited my bike 3 times but unable to start. These 3 times they fully opened bike parts near to engine. They did all on bike which generally mechanics do to 10 year old bike. Fourth time he somehow managed to start it. I dont know how he did. He told me it was due to dust in oil tank. That time he also changed battery. May be he charged old one. After this i thought now my bike will work like normal one. But again from 02/01/2015, My bike is not starting again. I have already spoken with showroom owner but problem is not solved. FYI at this time bike only ran 184 KM. From the day i bought this bike, There is always problem in bike. Sometime it did not start, sometime battery not at all gives response. Resolution- Pls take this bike. Either refund my money or replace this with new one. I don't want this bike. Mechanics from showroom has already opened it many times which don't go okay with me at all. My bike no. is OD23C 7055. Chasis No.- ME1RG0729F0126389 Engine No.- G3C8E0205011 Showroom Name- Garuda Motors, Jharsuguda, Orissa- 768202 Regards, Siddharth Jain Contact No. [protected]

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Jan 04, 2016

Updated by Sid14 The date last time bike caused problem was 02/01/2016.

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Jan 4, 2016

Verified Support

Dear Siddharth Jain,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: Pune, Maharashtra, 411042

Website: yamahafzfi.com

Dear Sir, I purchased your Yamaha FZS FI V2 vehicle before Three months. Which is continuously knocking and there is Gear Shifting issue since from last 3 months while driving. And many other serious issues which Im facing while driving this bike. As well as the Accessories are also not good. I visited to your Kamla Yamaha service center which is in Pune. The service In-charge person check normally and he told that all the problems...

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Address: 560068

Website: www.consumercomplaints.in/new_complaint

I bought Yamaha FZ v-2.0 9 months back my 2nd free servicing done with sprint Yamaha bangalore and I went for 3rd servicing they said 3rd free service got lapsed my vehicle just 5066km only why yamaha lapsing those services no other companies are doing like this. and taking extra 2% charges on card payments. Regards Balakrishna Mob:[protected]

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Dec 29, 2015

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Dear Balakrishna,

We request you to please share your concern at our Email Id - [protected]@yamaha-motor-india.com or You can also contact us at the Customer care Toll Free Number:[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M

Warm Regards

India Yamaha Motor

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Address: Bangalore, Karnataka, 560058

Website: Yamaha

My Yamaha Ray-Z given for the service to S.M.Marketing in 8th mile, Bangalore on 22.12.15. For Genl. Service, Tube change, oil leakage information passed which was informed as a 3rd time. But @same day got call from them & was informed that gear box was cracked need 3-4 days. I said ok. But while collecting on 28.12.15. The fuel which was full while leaving & had found with empty, also informed that only Sealing had went & the same was replaced at the Gear box .When taking back from there, on the way found that meter guage was not working took back asked to fit it. Complained about the fuel empty to the Branch manager he didn't care of it. But when I was back to home found that no tube was being changed. Please take up this complaint with my contact no. [protected]

Sep 2, 2019

Complaint marked as Resolved

Done

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Dec 29, 2015

Verified Support

Dear Shivaraj E,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Shivaraj E

from Mumbai, Maharashtra

Jan 1, 2016

Sent the mail to - [protected]@yamaha-motor-india.com.

Please revert back.

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S

Shivaraj E

from Mumbai, Maharashtra

Jan 1, 2016

Also this is to inform Yamaha that I have spent more money & got the Tube replaced.

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P

prasannasp897

from Namakkal, Tamil Nadu

Dec 17, 2019

Hi I'm Tamil Nadu .

I have also the same problem in my YAMAHA FZS.Same battery problem.My bike stops to start on the busy road and bcoz of no kick start it is a big problem for me to move my bike.As beginer of riding bike, i have no much knoledge of handling bike.I am crying everytime when i took my bike out for riding.(my bike purchased for just one year 15000 km is running only)
Please HELP>>>>

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prasannasp897's reply, Dec 17, 2019

Bike model Yamaha fazer 2018

Yamaha Motor India Customer Care's response, Jan 14, 2020

Verified Support

Dear prasannasp897,

Greetings from Yamaha,

We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Address: Mumbai City, Maharashtra, 400016

I bought New Yamaha Saluto Disk brake on full cash payment from Ganesh Enterprises, vikhroli, Mumbai delivered on 22 nd December 2015 evening. While coming back from the showroom, I found the bike is not steady and loosing its ground. I immediately complained to the salesperson Ms Mrunal. The next day in daylight I found rear wheel of the bike is imbalanced. I showed the bike to the service mechanic Mr Gayaprasad at the showroom on 25th Dec 2015 but he was least interested in the complaint. He did not even bother to look at what I was complaining. I got video of the bike. Please suggest what can be done next.

Yamaha Motor India customer support has been notified about the posted complaint.

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Dec 28, 2015

Verified Support

Dear Mili12367,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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Address: New Delhi, Delhi, 110007

Website: www.yamaha-motor-india.com

I bought R15 on 18 August from OSWAL AUTO, H.O. A-20, G.T. Karnal Road, OPP. Model Town Part-II, Azaadpur India, REGN. NO- DL8SBR2894 Owner name Neeraj Chand . I'm facing the problem in starting the bike, it got three services even after it got in problem during start, Whenever we go to the shop they asked us for charge in repairing the bike, and it again got fault and due to that we have to regular visit the shop, pay the charges . I doubt about the bike is new or not. So i never recommend the people not to buy any Yamaha bikes.

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Dec 28, 2015

Verified Support

Dear Vasu Chand,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

Yamaha Motor India Complaints & Reviews

File a complaint to Yamaha Motor India

Yamaha Motor India reviews & complaints page 126

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