Yamaha Motor India Complaints & Reviews

I have fz version 2 / i have given my bike to service in jmb yamaha t nagar, chennai bcos of some noise in engine and also asked them to do general service.. They asked 5 days time for that one bcos of continuous string of vehicles. I agreed and left / but its been 13 days till now and they have not serviced till now / if calls are made they are telling irresponsible answers and the way they speaking to customers is not good. Also i visited their once and they left my bike idlely and no service is done.. Is this the way to treat customers.. The way they spoke to me is not at all acceptable / if this continues surely yamaha will suffer bcos of these guys.

We have bought yamaha fasino in october 2016 with a warrenty of 5 years. Whenever we visit your service centre at gutkar mandi, himanchal pradesh india 175001 they used to provide pathetic services and never understand what is the issues we are facing in our scooty. We are facing number of issues while using it like head light, indicator speedometer is not working properly and we have made number of complaints in the service centre for this but the are not taking any actions for this. So i request you to take appropriate actions for the same and contact us on [protected]

I have purchased new yamaha sz rr (Version 2) in 19/10/2017 from the show room named, yamaha tanuska auto (Address: bb - 102, vip park, ground and first floor, narayan tala, west prafulla kanan, kolkata, west bengal 700059). From the 1st month i'm facing problem in rear tyre. After 2 or 3 days every time i need to fill air in the back tyre. I told the same in the showroom, which also has the service centre. But they told me that tyre issue is not handled by them & it is not the company's responsibility. After that i took my bike to a tyre shop near the showroom & after checked the mechanic told me that there is no issue in the tyre. Also no puncture is there in the tyre. Maybe the rim alignment is not ok & for that the air is leaking when i'm riding the bike. This is very irritating for me as yamaha is very good company, but they are selling defective product to me. So kindly look into this matter as early as possible & resolve the issue.

My fazer fi for 1st service is done by rc motors lodhipara mowa raipur chhatisgarh they well done but they didnt repair my front succup and they have taken mony from me. They dont have any trained mecanics for all reaparing. Thats why they couldnot solve any customer problems. Its only 500km running and defacts are here succup defects n we give free mony to this compny

I have purchased my bike (Yamaha as rr) as on 2015.
But i have received faulty bike. We have facing only 1 problem since while purchase bike (Sz rr), also still not resolved my problems from our bike service provider's. I have complaining regularly but it's not done from our side all the workers and also service provider's are layer and unprofessional.
They did not mine customer complents and satisfaction, they are working for salary only in pcmc pune.
I have complaining since last 3 years regularly to kamala yamaha (Pimpri, pune), but finally kamala yamaha sells and services has been closed as in last year and new sellers are opened our showroom in there and also all staff is regularly moved from kamala yamaha to new dealer, not only me all customer are erected to all staff.
I requesting you that please resolve my problems or suggest also please please and please remove all staff from there for good customer satisfaction and services.

I have request for bike name transfer which one is purchase from the same showroom. The guy (Sapan surti) is said to me that they are doing this so that i have given all my require documents and advance rupees (2500) also on 3rd feb 2018.
Then after waiting for all most 2+ month he is not responding and i tried many times to contact him but given excuses and than i cancel my request for bike name transfer and say him to give my document and money back. He say okay will give me all return in a 2 days. Than after again till 2 months he is giving excuses and return documents to me and say in 2 days he will return the money. But till today 24th may 2018 he is only giving next date and not return my money.

Bought fz250 on March 2017 from bangalore wheels, Bangalore.
Very next day I observed the engine oil leak at mount point and gas kit. I went to show room and reported the same, they did some work and said issue is resolved. However after raiding 1000 km I experience the same issue. Since then I had been to show room more than 5 times, called the Yamaha customer care thrice and finally Yamaha India (IYM:0001952 ) registered complaint. I had been to show room once again they did temporary fix and again engine oil leak is showing up. I feel the engine oil leak at mount points and gas kit is very serious issue and feel the engine itself found to be fault. As all my options are exhausted, I request you to kindly provide the relief

Dear sir,

I have purchased a yamaha fascino two wheeler in november 2017 from showroom bikes point nh 33 mango jamshedpur, after first servicing scooty was giving so much trouble like sudden pick up gone down than in second servicing i have complaint the same but not resolved the problem and i have no time to go every time to service centre because i am working in sales and marketing job.

On 19 may 2018 scooty given starting problem and not started than i took it to service centre by pushing self there they said it happens oftenly and open the engine.
Now i want to know in just 6 months engine given trouble so why i should take that scooty i want new scooty or you guys keep it.

I expect some positive response from your side asap.

Thanks & regards
Hare krishna ojha
Jamshedpur
[protected]

Yamaha fascino purchased on month of dec, 2017 from your dealer national automation, gadhinglaj. But i have not got registered vehicle number of my vehicle. As well as, no service centre near my village. Many times contact to show room manager for registration no. But not cooperate to our request. Now, six months completely from purchasing and i am not satisfied from your dealer service. This vehicle purchased on my brother name. Mr. Yuvraj mahadev shinde, chandgad. My brother decided to should go to consumer court against dealer & company if not satisfied procedure on my complaint.
Kindly, request to you, consider my request.
Warm regards,
Vitthal shinde
Chandgad.
[protected]@gmail.com

Hellow team,

My bike was 6 months old having lot of issues even after valuable 2 free services by yamaha (Absolutely wrost).

And now i really need a real time company check wheather my 1.2 lack worth 250cc bike is diffected engine or what?

I've been served with 2 services and the issue still continues. Anyhow the service centres doesn't care when the service unde free category even the problems are real since from the start.

And a normal mechanic other than yamaha service center, he able identify many problems listening to bike sound and a simple ride. And yes they are absolutely correct and i usually writes at yamaha service sheet all the times. They are,

1. Lots of vibrations at 70-85 kmph speed.
2. Engine generated a lot of heat just for 10 km ride also rattle sounds.
3. Exhaust sound was completely changed in these 6 months but the ads of yamaha says that it has a consistent exhaust sounds for the longer life times.
4. As per yamaha service guy we have many problems with gear shift in this model (He managed, because it's a free service). Has hard gear shift problem persist for life time i think.
5. And the service centres are still not available with the spare parts of my model because it's a new model (Agian he managed because it's a free service).
6. This one serious and it's not doable in free service as per yamaha servece centre attapur-mehdipatnam. Ie. Tappets are loose and they are must be adjusted with an additional cost of 500/-.

I'm from hyderabad my first servece is done by yamaha service center available at ameerpet absolutely wrost. The second is at attapur mehdipatnam, better in managing customer than real problem.


I truly trust the yamaha brand and i brought yamaha fz25, but this is time to prove because of so much trouble with all these. If team yamaha really respect the customer feedback i need an immediate solution on this.

Bought fz250 on 3rd may 2018. From shelar yamaha tingrenagar pune.
Facing issue with rear tyre airleak since 1 st day.
Went to service centre 4 times.
Ist they said it just air pressure, next time they say it may be puncture check on ur own.
And finally i got frustrated and i checked with mrf tyres they said its issue with tyre rim fittings.
Tyre is fine. And finally i told them the issue.
They say i need to bear the extra cost for evaluation and rim change whatever is more
This is the service they provide after aelling bike in just 15 days...
Worst service ever and the guys are service center are so rude they feel ots not even their job to take such cases... Ridiculuous

After purchase of new 2 whlr, i got 3 calls for free service and after that there is no reminder calls for next free service, wen i reached showroom they said my free service is expired and there was no intimation. Today wen i visited the showroom they said that showroom is already taken over by suzuki. There is inconvenience of free service. Kindly do the needful by giving the correct information.

Respected sir/madam,

I have recently purchased yamaha ray from your dealer aarthi motors, choolaimedu chennai. With 5 months battery is not working properly, there are using low quality amco batteries and spoiling the brand yamaha. Why dont these people use amaron or exide?

Once the vehicle is sold, the way they speak is different, since there was a fault in my battery i wanted to leave my vehicle there and the fellow there is telling we wont take responsibility for scratches. Is this how you talk to a customer? You give a faulty battery which goes off so soon and what kind of responsibility you take?

Do you people think all this name and brand image you have can improve without serving the customers? Please kindly take care of your dealers, i would never recommend a yamaha to anyone simply for its poor support and dealers. Kindly look into the matter, maintain your brand the way the yamaha used to be. Dont support dealers like these people who dont care about customers

Dear sir /madam

We have booked the above bike on 3rd jan with pace yamaha hebbal.

We are co-coordinating with mr. Shreyas and he is asking us to make the complete payment and than he will allot the vehicle on 28th or 29th may of this month but he is not sure of confirmed dates it might get delay too... Why do we need to make the complete payment 15 days early when the vehicle is going come by 28th or 29th of this month???.
We are okay to make at 40 to 50000 rs but he is refused to accept the part payment and insisting to make the entire payment than he will allot the vehicle... He says this is the way of booking the vehicle..

We are not taking the vehicle 1st time we have never come across these of kind issue earlier... This is the first time we are facing these issue and he does not know how to handle the customer... He is not the right person to handle the customer.

Would appreciate to take necessary action and see if you can allot the vehicle immediately.

Also i am sharing the receipt and the audio recording for your reference.

Thanks
Best regards
Ayesha

I'm giving this complaint against the Sai Ram motors, Sakthi Towers, 882, MTH Road, Padi Branch, Chennai. I have given my bike (FZ FI)for free service. I have received a message that the service was done and u can get the bike. But when I reached there and see the bike, It was not even done water washed properly. When the complaint was raised, there was no proper response from the management. The people recruited for that particular branch was use less. They just want to get the money without doing any job. Even when the complaint was raised to the manager, he too simply does not care about that issue. There needs to be taken proper action against this Branch. This Branch is simply worst when comes to customer service. Yamaha is going to loose it's name because of such worst dealer's in India.

I bought yamaha fz fi from laxmi international, bannerghatta road. The staff with whom i interacted was suresh reddy. He is one of the worst dealer i have met so far in my entire life. At first he told me to pay the full amount for the bike and i will be getting the bike within an hour with all the registration and number plates. But he failed to take the responsibility and turns out he cheats the customer in that way. After i paid the full amount for the bike, he said there has been some delay in the registrating the bike and i will get the next day with all the required papers. I thought he was saying the truth, now the next day i tried calling him before going at the showroom but after i made the payment he never receives my call even though after seeing my message in whatsapp he will just ignore it. Its been a week now and i haven't taken my bike out as i fear the traffic cops might fine me riding without a number plate. I call him everyday but he never receives my call. He charged me money for seat covers and other accessories which he didn't provide at all. The dealer is just trying to get money from us and forget after getting the money.
Till now i haven't received my number plate and he keeps on making excuses. I asked for atleast a copy of registration proof so that i can take the bike out. But he denied for various reason which doesn't make any sense.
I want to raise a complaint about him and take necessary action. And please get me my number plate as soon as possible.

I was buying yamaha seluto rx 110, appx 2 years back,
From addbike nalashopa west,
At that time is found clutch problem and paras yamaha authorised service centre people assure me that, your problem will resolve in first free service.
But they doesn't resolve the problem proprly in first service, and add bike resolve it from their end temperorry because i am his client.
Same issue start after few months & again i visit to paras yamaha two or three time but they can't resolve the problem every time they change oil & small setting & it will work for 15 to 20 days, due to that reason i went to outsider mechanic and he is giving bater solution than authorised service centre,

But it was not work for long time because there was some manufacture error, and he told me that there is some clutch bearing issue you should have to go for authorised service centre, and i went to paras yamaha but some how their licence was cancelled, and i came to vaibhav yamaha service centre, there was same staff for services, there was same person mr rajan who is managing all issues like paras yamaha,
His contact no is [protected]
I discussed all problem which i facing from purchase of the bike also introduce about clutch bearing issue as suggested by out siders mechanic, also complement about milage problem, he kept my bike almost 10 to 12 days and hand over it to me incomplete solutions there he gave explanation that clutch spring are not available in market that's way they didnt changed it, and promise me that come in next service i will change the spring,
But after using 15 to 20 days same problem come due to that problem i almost gone for die due to non transmission of gear, one auto rixa banged me from side,
Than also i came to vaibhav yamaha service centre and i told him why this problem come again & again,
Do something, call your engineer and sow it all problem and check whole bike is there any problem or not if found any resolve it immediately and i want report of your engineer, he kept my bike almost 15 to 20 days and he is not giving proper feedback,
I don't have any other option that's way i complaining now,

Please help me to resolve it.

Hi team,

This is to bring to your notice about the dricrabency in the amount being charged for the for the insurance renewal taken at on of your showrooms.

I need to being the flowing points with regards to my experience :

1. Why is a extra 2% being charged when the payment id done using me debit card.

2. An amount of 2000 inr is being charged for a insurance renewal and a hand written bill was given.
Next day the policy was sent to mail only upon my remainder to my surprise i is noticed that the insurance amount in the policy was only 1903.
If this is the case was an extra charged from me the day before and why was a hand written bill given that too for a higher amount...?

Hello sir,.
7 month ago yamaha fz s bike liya maine.
Suru se hi engin problem ya kea problem pata nahi. Jab 65km speed jata hu to
Taabi xleder ki tarap se ho kar sit tak vibration ho jata ha
Maine showroom wale ko kae bar bola lekin thik nahi kar paye. Mujhe lagta ha thik nahi hoga. Yeh bike paida e se kharap tha... Mujhe lagta ha ki yamaha ki bike nahi lena chahiye.. Itna kharap model ha yeh bike...
Cont.[protected]

Hi

This is my first experience with yamaha totally disappointed me.
After purchasing FZS double disc from Gurgaon branch Surya Kiran Building-5, Mehrauli Road, Opp SBI, Sec-14, Gurugram, Haryana 122001.The sales manager promise if i am purchasing the bike they give me discount by paytm & also provided leg guard & seat cover of bike free.But on the date of purchase they don't give discounts & not provided accessories but give me a slip after asking time to time for confirmation and said whey the stock come they provided accessories. For your confirmation please keep this slip but now after 3 month they don't give accessories and behave like a animal & talking rudely.We are not giving any type of accessories.such a bad experience with yamaha