Yamaha Motor India Complaints & Reviews

I was buying yamaha seluto rx 110, appx 2 years back,
From addbike nalashopa west,
At that time is found clutch problem and paras yamaha authorised service centre people assure me that, your problem will resolve in first free service.
But they doesn't resolve the problem proprly in first service, and add bike resolve it from their end temperorry because i am his client.
Same issue start after few months & again i visit to paras yamaha two or three time but they can't resolve the problem every time they change oil & small setting & it will work for 15 to 20 days, due to that reason i went to outsider mechanic and he is giving bater solution than authorised service centre,

But it was not work for long time because there was some manufacture error, and he told me that there is some clutch bearing issue you should have to go for authorised service centre, and i went to paras yamaha but some how their licence was cancelled, and i came to vaibhav yamaha service centre, there was same staff for services, there was same person mr rajan who is managing all issues like paras yamaha,
His contact no is [protected]
I discussed all problem which i facing from purchase of the bike also introduce about clutch bearing issue as suggested by out siders mechanic, also complement about milage problem, he kept my bike almost 10 to 12 days and hand over it to me incomplete solutions there he gave explanation that clutch spring are not available in market that's way they didnt changed it, and promise me that come in next service i will change the spring,
But after using 15 to 20 days same problem come due to that problem i almost gone for die due to non transmission of gear, one auto rixa banged me from side,
Than also i came to vaibhav yamaha service centre and i told him why this problem come again & again,
Do something, call your engineer and sow it all problem and check whole bike is there any problem or not if found any resolve it immediately and i want report of your engineer, he kept my bike almost 15 to 20 days and he is not giving proper feedback,
I don't have any other option that's way i complaining now,

Please help me to resolve it.

Hi team,

This is to bring to your notice about the dricrabency in the amount being charged for the for the insurance renewal taken at on of your showrooms.

I need to being the flowing points with regards to my experience :

1. Why is a extra 2% being charged when the payment id done using me debit card.

2. An amount of 2000 inr is being charged for a insurance renewal and a hand written bill was given.
Next day the policy was sent to mail only upon my remainder to my surprise i is noticed that the insurance amount in the policy was only 1903.
If this is the case was an extra charged from me the day before and why was a hand written bill given that too for a higher amount...?

Hello sir,.
7 month ago yamaha fz s bike liya maine.
Suru se hi engin problem ya kea problem pata nahi. Jab 65km speed jata hu to
Taabi xleder ki tarap se ho kar sit tak vibration ho jata ha
Maine showroom wale ko kae bar bola lekin thik nahi kar paye. Mujhe lagta ha thik nahi hoga. Yeh bike paida e se kharap tha... Mujhe lagta ha ki yamaha ki bike nahi lena chahiye.. Itna kharap model ha yeh bike...
Cont.[protected]

Hi

This is my first experience with yamaha totally disappointed me.
After purchasing FZS double disc from Gurgaon branch Surya Kiran Building-5, Mehrauli Road, Opp SBI, Sec-14, Gurugram, Haryana 122001.The sales manager promise if i am purchasing the bike they give me discount by paytm & also provided leg guard & seat cover of bike free.But on the date of purchase they don't give discounts & not provided accessories but give me a slip after asking time to time for confirmation and said whey the stock come they provided accessories. For your confirmation please keep this slip but now after 3 month they don't give accessories and behave like a animal & talking rudely.We are not giving any type of accessories.such a bad experience with yamaha

Due to respect i am submit my complain because i am not satisfied her service timing because they giving 4 to 5 hours in normal bike service. If we ask for how many time are left so no buddy give the answer. I need to action for her staff they are not corporate for customers.
Prime automation
Patpar ganj industrial area
Delhi 51

Regards ashish sharma
[protected]

Hi team

I got my yfz r15s on may 19 th 2017 from sprint yamaha next to phoenix market city.

So the problem is they called me for 1st servicing but after that, they never called for 2 nd servicing.

The worst part, they damaged the front of the bike while 1st service and now the shop changed to whitefield yamaha.

I am a loyal customer to yamaha for 6 years.

This kind of negligence is unacceptable.

I need immediate action on this and i need a proper replacement.

Hi,
I purchased a fz 25 from raj yamaha from kurla all the time when purchased the bike i loved it whithin a week's time the bike i booked came with the registration and all done after a week the bike had a major accident which was bad luck that i had to which on later took the bike to the showroom and came to know that the bike is under a comprehensive insurance i was shocked that why did the representative did not do a 0 debth insurance instead a comprehensive one i was like didn't know how to respond i was in the response of that the representative made a insurance accordingly without even asking the consumer about it i thought all the new bikes comes witha zero debth insurance so why i have to bear the cost now it was hardly even 1 week passed that the bike met with the accident so i need u'll to resolve the issue regarding the bad service that is provided wherein no proper information was provided to me and want ull to resolve the issue for the repair and maintenance of the bike or else will complain higher if required... Thanking you in anticipation derik fernandes

I bought a fascino bike 11 months back.. From the day one i am facing breaking issue.. When i apply break it gives heavy noise.. I already posted this in the forum it not rectified year.. Past 3 4 service i mentioned the same in the service center they not taken care and saying all the bikes create same noise. I am not getting any responsible answer from the dealers. If they do any minor tweek it works for 2 days again huge noise is coming....

03.05.2018

Dear yamaha:
I purchased yamaha fzs fi v2 from sree kanna yamaha motors dindigul on 29.04.2017.
This product is defective because the front fork oil is leaking. I don't know what's wrong with my bike. My bike is just 3478 kms rode. Within 3500 kms fork oil is leaking. I bought this bike for the name yamaha. I never thought that yamaha products are this much cheap.
According to warranty. I am entitled to replace the fork oil, fork oil seal and fork dust cap.
I am requesting that contact me as soon as possible to discuss the matter and give the further instruction.

Sincerely :
Aravind

Dear sir / madam

This is inform to you that i had service my r15 motorbike on dated 25.04.2018.
After done service and while made payment through debit card when i swipe debit card of rs 2658 /- it had been debited from my account but employee of yamaha said, not credit in our account, i were wait till 1 hr at their service centre to confirm that but amount not credit to your account according to you bill desk employee and same statement also given by service centre manager mr. Gobind ji. Then i made case payment to took the bike and manage said that amount will be refund in 48 hr in your account, but still my account not credited. I call to mr. Gobind and he said that your online payment not showing in our bank statement and jst said to me contact to your bank and disconnect the call. I have contacted to bank and they are saying amount has been credit. I attached some document please find tha attachment above.

Second is, after servicing my bike, it isl not working good still, engine or whatever is going bad, i said before the service to engineer but he didnt look on this matter and made bill.
Bike still making sound like kat kat kat from engine area. This not good thing,
You guyz should understand customer is not free that for frequently come at your service centre even not his fault. So tell my what i do???

Hi sir,
I brought yamaha alpha on diwali celebrations, there not issues offers and they told bikes features has wrong, i told i not satified digital speedmeter, they forced and given it. But problems r they i given it first sercice and pick up on 45 days back, but the problems r same what can i do, i call serice manfer mr. Stalin he adjust and told id nwxt time the complaints r they i should refried, but second time the complaints r same the not pick my phone also, pls help me what should i do, i don't need it bike is complaints not cleared.

I booked Yamaha R15 V3 on the name of Sahil Singh at M/S Arjun Motors, Kompally Medchal Road, Hyderabad ( receipt No. 322, dated-16/3/18). At the time of booking dealership said one month waiting period i.e should have received vehicles around 15th April. today after 45 days also they are not in a position to confirm the date of delivery. Dealership team SM Mr. Vivek does not have any clue on delivery status. Mr. Vivek managed to take me on Conference call with Yamaha Company official ( Name Mr. Afsar) who was not even willing to reveal his contact details. Mr. Afsar state way said wait for one month without thinking for even one month. I requested if that is the case please give it in writing which he refused and said if you want to cancel you are free to do so. His behavior was very rude behaved like goon of Yamaha.

Hi Team,

I am really not satisfied with the service of Yamaha. I paid down payment of 30, 500/- to L.B.Nagar showroom after busan auto finance team approved my loan and then I got a call before bike delivery that my cibil score is not good and they cant process it.

I have raised concern over why would they approve it initially and then give me some different information after I paid the down payment. Now, the agent is trying to get the loan processed through Sri Ram finance which I do not want to as they are charging more and asking for 12 checks. From where can I get 12 checks, I already gave them a complete check book.

I am really disappointed that since 2 weeks from the date they delivered the biked to me, they are playing around and forcing me to take loan from SriRam finance which I do not want to. If they approved the loan initially from Busan then they should only process it otherwise I do not want your bike and I want my refund of 30, 500/- to be paid.

When I today spoke with Busan executive Murali contact#[protected] he is threatening me to give the bike back to showroom and do not ask for refund or else I have to face consequences. Is this how you people treat customers??? Where is the customer satisfaction???

I will ask them again to take back my project if they are not listening to me then I will approach consumer forum to resolve issue!!

Store location: Sri Ganesh Motors, L.B.Nagar
My Contact# [protected]

Thanks,
Aijaz Ali Siddiqui.

I am writing this mail with highly disappointed in your service. This is my first yamaha bike and i am bike lover with more than 2 super bike in my garage so during the initial launch of yamaha r15 bike in the month of february i had booked the bike with a dealer in kochi.

My booking date was in 10th march 2018 and till now there is no information about my deliver of bike.

Also each time i call up the dealer they says due to lack of bike received from yamaha company from surajpur they are unable to deliver my bike.

Now when i called them up again they are saying a 3months delivery time which will adds up a total of 6 months.

I had booked the bike without even seeing it in showroom only because of trust in yamaha and how their service is to the customers.

Please give me a resolution on the same.

These are the booking details:

Showroom from which bike is booked :indel yamaha kochi kerala
Booking date: 10th march 2018
Name karthik prasad
Booking name :jaya (Mother)
Ready to pay full amount immediately
Contact number: [protected]

24/04/2018
Bike: Yamaha FZ V2
Purchase year: 2015
Today I gave my bike for paid servicing at Kings Yamaha, baner road, Pune at around 11am morning. Concerned Servicing person checked the bike and estimated the amount as it was paid servicing. Then he gave a receipt with "Promise delivery day at time: 5 pm. I gave my bike and went back to work.
Now problem started.
From 4:30 pm onwards I tried calling Kings Yamaha service center, baner road from the number serached on Google ( as there was no contact details given on receipt!!!) All the contacted persons refer different numbers but nothing happened!
Then I visited service center at 5:10(as promise delivery timing mentioned was 5pm). Concerned person asked me why did you come as we have not called you, but I showed promised delivery time then he contacted service center people who laughed and replied don't worry ask that person to come back tomorrow. I got disappointed with the behavior and attitude of concerned person. I had very bad experience this time with Kings Yamaha service center. Hope this consumer complaint portal prevent this kind of issues in future.

We bought yamaha alpha in shanthi motors on 08.03.18. After 4 days from this date self start didn't work. Then we went for service after 1 month. They said that the battery was not getting charged. We asked for the reason but they r not ready to explain. Instead of that the head of that place spoked in irrespective manner. I placed a complain but till now no response. So far we didn't get that battery. Now in showroom they r saying that the battery is out of stock. They r asking us to buy outside i[censored]rgent. Now indicator also not working. Worst experience with yamaha dealers. Waste of money.

On 21.04.2018 at about 6pm i have go to your service provider name sapthagiri motors, pendurthi, visakhapatnam. With small problem of my yamaha fassino he was not respond properly. With out checking of my bike he told come day after tomorrow. Then i said no sir it's maybe very small problem please check it first. He told i don't want any checking today. I asked why. He told forcefully i don't want give any explanation for you get out from here. Then i come back.

I visit yamaha agency with intention to buy yamaha yzf - r15 version 3 model. But dealer misguide and lie to me that version 3 model will not be launch at india for next 2 years. And console me if version 3 model launch same year of my purchasing version 2 model he will exchange with version 3 without no cost.. When i bought version 2 model and after one week having issue in fuel tank not indicate about fuel capacity.. I visit workshop and fixed problem but after repair same issue occurred in next few days... I feel totally sophisticated with vehicle and seems victim of hoodwink and defraud... I don't want go with yamaha product anymore and instant action against the dealer and want justice as well as possible...

Hi.. A few months ago i bought a yamaha fasino model from one of your authorised dealer linga motors at palanganatham, madurai (Tamil nadu).

Staff at show room was very rude and they are not responding properly. Very poor customer service. I’m very unsatisfied with the service.

Moreover i bought my bike at that mela only on 25.02.18. Many offers were announced at that mela.

But i have not received the announced offers yet.

I hope you would look into the matter, and make sure such an incident is not repeated. Your company has been known to provide good services, and such events tarnish the company name, so please address this issue soon.

Thanks
Meera

I have serviced at the coimbatore motors, kmch and it is one of the worst service centre apart from the safety motors, erode. Wow it seems that the japanese company service centre is probably the worst when compared to bajaj or tvs.
I had to go 3 times after servicing immediately within a week for some problems like front break was not working after one week!!!, pass light was not working!!! And the funny part is back break is literally not working after one week!! What a horrible situation i had to face after week tone of servicing here. Don't they check all the components properly. What kind of service is this