Yamaha Motor India Complaints & Reviews

Respected sir / madam
I have taken loan for yamaha bike from bussan auto finance india pvt. Ltd.
My loaned bike no is uk08ad9210 and i have paid my loan and not receive noc for the same, i sold my bike & put my bike papers at rto to transfer on second party, rto require noc for transfer. I called to baf thane office they told me to send. I requested them to send it as soon as possible but i did not received it before i went to abroad.
I request you to please help me out this matter as am in abroad, and i have sold my bike it is still pending for transfer. Please help me.

Thanks & regards
Mohan singh
[protected]@gmail.com
Mob.[protected]

I brought new fz fi 2.0, it looks like used one while delivering, i thought it is showroom displayed bike, more scratches and looks very old and also they don't tell the manufacturing year correctly, after asking about big scratch in the petrol tank they immediately change the tank side part so i don't know whether that part is original or not, i'm buying a new bike they have to give the bike as such company providing, how the seller can change the parts before delivery?

Hi team,

On april 14th 2018, walters yamaha (Ayanavaram, chennai, tamilnadu) delivered me a brand new r15 version 3.0. I rode the bike, its really fantastic experience for me.

I started to learn user manual book about console screen and
When i try to make reset the trip a but unfortunately reset button not worked. From that day i am following up my showroom service advisor but still my problem is not rectified.

That is my first new bike, now i am totally disappointed about your service.

Please take necessary action asap.

Regards,
Arunkumar k

----- Forwarded message -----
From: Chandran Panneerselvam
To: [protected]@yamaha-motor-india.com ; [protected]@yamaha-motor-india.com ; "[protected]@yamaha-motor-india.com" ; [protected]@yamaha-motor-india.com
Cc: "kavi.[protected]@yahoo.com"
Sent: Tuesday, 17 April, 2018, 9:40:02 PM IST
Subject: Re: Request

Gentle recall 5

Dear Yamaha...

Greetings and good day!

Pls refer 4 trail mails, so far no permanent remedy or any communication in this regard. First time such a response received to customer that to from Japanese Company. Its is very much hurt and disappointment. Day before Yday have given vehicle for service but not taken delivery unless if not received any permanent remedy.

Hope will received positive reply at least this time and give permanent remedy failing which force to go for the following steps.

01. Write to Yamaha, Japan
02. Taken up with Grievance Cell.

Dear Yamaha please respond positively.

On Monday, 9 April, 2018, 12:04:48 AM IST, Panneerselvam wrote:

Dear yamaha...

Greetings and good day...

Pls refer trail mail, so far no permanent remedy and facing the problem in regular interval. Even today, morning start with kick and went for market 2 km riding, at around 10 am. On 3 pm start a vehicle with self starter but not function then started with the help of kick, ride 40 km around without any proble.

People are calling and enquire about vehicle function and communicate will resolve the issue, but not turn. We are much patient to get resolve the issue but no such help from your end. Even already informed that vehicle using by our family female some of the times when they taken ride alone faced problem in between, you are not feel to help to sort out.

Hence please confirm technically how to operate this vehicle or pls declare whether you done necessary step, its resolved or pls inform you have not believe customer true voice. As a customer very much disappointed and feel unhappy.

Thanks and regards...

On 21-Mar-2018 2:24 PM, Chandran Panneerselvam wrote:
Dear Yamaha!

Greetings and good day!

Pls refer trail mail, as committed like to give update on the request compliant with regard to self started of my vehicle new purchased on 31/03/2018 and delivered at 30/04/2018 that still permanently the problem get resolved and half of the time the self starter not working, we force to use kick start only.

In this regard we have received call from Yamaha customer care number[protected] at 10.46 am and communicated the same that still permanently the problem not resolved as well for rectifying this problem so far we have taken vehicle to service centre 3 times which is around 20 KM away from residence. Moreover when we verify the life of self start motor vehicle battery though net and it is mentioned 4 years where even not complete one year facing problem. They informed that communicate concern technical officer to resolve this issue. Hence my request is still open.

But suddenly surprised that at 11.22 am today have received sms stating that my compliant has been closed based on satisfaction note. Below given our representative note on your service card at the time delivery as follows:

" Vehicle taken delivery subject to condition of vehicle will be address through mail after enough ride. Thanks..."

Where in continuation, next day of the delivery have written the context to all addressee of the mail.

Once again inform you that I am not technical man to understand your technical explanation and request you to considered as common man owned the vehicle. But Yamaha has to understand the genuine compliant of one common customer and try to resolve permanently vehicle KM running not exceeds 8000 km so far and not completed one year since vehicle delivered only in the April 2017 end.

Once again request you to do the needful at the earliest possible.

Thanks and expecting your valuable support to resolve the problem.

( P. Premkumar)

On Friday, 16 March, 2018, 10:07:03 AM IST, Chandran Panneerselvam wrote:

Dear Yamaha!

Greetings and good day!

Pls refer trail mail, as per discussion yday we have sent vehicle for attend the fault and received vehicle with rectification. Thanks but immediately we cannot confirm about the rectification of fault and even past also after 4 to 5 days after we faced the problem. Hence we request you to give one week time to give our updates on rectification of fault and please bear with us.

Once again our sincere gratitude for taken immediate step to all function to attend grievance of your customer.

(P. Premkumar)

On Tuesday, 13 March, 2018, 10:36:08 PM IST, Chandran Panneerselvam wrote:

Dear Yahama!

Greetings and good day!

We wish to bring your kind notice that we have bought CYGNUS RAYZR XC115BD billed on 31.03.2017 but registration completed on 30.04.2017. When last service done on 07/02/2018 compliant about our vehicle self started as well vehicle horn not functioned due to battery problem and subsequently after a week time again we have make compliant for the same reason.

But even after two time rectified the same batter problem still vehicle facing the same problem especially due to horn failure, we are not able to run the vehicle safely. You are aware even our vehicle not cross 8000 running KM and even not completed one year, batter get regular problem. Hence request you once again to give me permanent long time remedy for this problem. My vehicle address details here under:

Vehicle Model: CYGNUS RAYZR XC115BD
Date of bill: 31.03.2017
Date of Registration and delivered: 30.04.2017
Billed / Owner name: P. PREMKUMAR
Address: Plot No.33, Sri Krishna Garden, Mosque Street, [censored]andar Kovil, No.1 Toll Gate, Trichy - 621 216. Cell:[protected]
Regn No: FR36738
CHA NO: ME15E77HAG0036738
ENG NO: E3N8E041514

Hope you will accept our genuine request and please give immediate permanent remedy. Expecting your early response.

Thanks and great association even with Yamaha...

(P. Premkumar)

Cell:[protected] / [protected] / [protected]

Dear yamaha...

Greetings and good day...

Pls refer trail mail, so far no permanent remedy and facing the problem in regular interval. Even today, morning start with kick and went for market 2 km riding, at around 10 am. On 3 pm start a vehicle with self starter but not function then started with the help of kick, ride 40 km around without any proble.

People are calling and enquire about vehicle function and communicate will resolve the issue, but not turn. We are much patient to get resolve the issue but no such help from your end. Even already informed that vehicle using by our family female some of the times when they taken ride alone faced problem in between, you are not feel to help to sort out.

Hence please confirm technically how to operate this vehicle or pls declare whether you done necessary step, its resolved or pls inform you have not believe customer true voice. As a customer very much disappointed and feel unhappy.

Thanks and regards...

On 21-Mar-2018 2:24 PM, Chandran Panneerselvam wrote:

Dear Yamaha!

Greetings and good day!

Pls refer trail mail, as committed like to give update on the request compliant with regard to self started of my vehicle new purchased on 31/03/2018 and delivered at 30/04/2018 that still permanently the problem get resolved and half of the time the self starter not working, we force to use kick start only.

In this regard we have received call from Yamaha customer care number[protected] at 10.46 am and communicated the same that still permanently the problem not resolved as well for rectifying this problem so far we have taken vehicle to service centre 3 times which is around 20 KM away from residence. Moreover when we verify the life of self start motor vehicle battery though net and it is mentioned 4 years where even not complete one year facing problem. They informed that communicate concern technical officer to resolve this issue. Hence my request is still open.

But suddenly surprised that at 11.22 am today have received sms stating that my compliant has been closed based on satisfaction note. Below given our representative note on your service card at the time delivery as follows:

" Vehicle taken delivery subject to condition of vehicle will be address through mail after enough ride. Thanks..."


Where in continuation, next day of the delivery have written the context to all addressee of the mail.

Once again inform you that I am not technical man to understand your technical explanation and request you to considered as common man owned the vehicle. But Yamaha has to understand the genuine compliant of one common customer and try to resolve permanently vehicle KM running not exceeds 8000 km so far and not completed one year since vehicle delivered only in the April 2017 end.

Once again request you to do the needful at the earliest possible.

Thanks and expecting your valuable support to resolve the problem.

( P. Premkumar)



On Friday, 16 March, 2018, 10:07:03 AM IST, Chandran Panneerselvam wrote:


Dear Yamaha!

Greetings and good day!

Pls refer trail mail, as per discussion yday we have sent vehicle for attend the fault and received vehicle with rectification. Thanks but immediately we cannot confirm about the rectification of fault and even past also after 4 to 5 days after we faced the problem. Hence we request you to give one week time to give our updates on rectification of fault and please bear with us.

Once again our sincere gratitude for taken immediate step to all function to attend grievance of your customer.

(P. Premkumar)


On Tuesday, 13 March, 2018, 10:36:08 PM IST, Chandran Panneerselvam wrote:


Dear Yahama!

Greetings and good day!

We wish to bring your kind notice that we have bought CYGNUS RAYZR XC115BD billed on 31.03.2017 but registration completed on 30.04.2017. When last service done on 07/02/2018 compliant about our vehicle self started as well vehicle horn not functioned due to battery problem and subsequently after a week time again we have make compliant for the same reason.

But even after two time rectified the same batter problem still vehicle facing the same problem especially due to horn failure, we are not able to run the vehicle safely. You are aware even our vehicle not cross 8000 running KM and even not completed one year, batter get regular problem. Hence request you once again to give me permanent long time remedy for this problem. My vehicle address details here under:

Vehicle Model: CYGNUS RAYZR XC115BD
Date of bill: 31.03.2017
Date of Registration and delivered: 30.04.2017
Billed / Owner name: P. PREMKUMAR
Address: Plot No.33, Sri Krishna Garden, Mosque Street, [censored]andar Kovil, No.1 Toll Gate, Trichy - 621 216. Cell:[protected]
Regn No: FR36738
CHA NO: ME15E77HAG0036738
ENG NO: E3N8E041514

Hope you will accept our genuine request and please give immediate permanent remedy. Expecting your early response.

Thanks and great association even with Yamaha...

(P. Premkumar)

Cell:[protected] / [protected] / [protected]

Dear yamaha, i am manikanta customer of yamaha fz16 purched in 2017 march. My registered mobile no [protected]. As i complained previously so many times at platinum motors service center about tapping problem, low pick up and engine sounds they i'll give temporary solution and againg problems repated from 03 service onwards. My bike completed just 6 service also at 16.03.18. No one is giving proper response so please kindly solve my issue

Dear yamaha, i am pravin kumar, customer of model yamaha fz 250. My registered mobile number is [protected].
I am very disappointed with your service.. I have not expected this from you. As i complained previously many times at your sevice centre and also to yamha india about my gearbox problem. My bike has completed just one year in this month and i have to leave my bike in your service centre for 6 months.
Gearbox of my bike has been changed many times inspite of this i have to face same problem everytimes after i travel 100-200km. I have paid three times for servicing my bike and your company had also paid three times.
Many parts of my bike are changed but again after few days same problem arise... And i have to leave my bike again in service centre. I m tolerating this for one year. Now this is intolerable. Due to this problem i have to face milage problem.. Last time i got milage of 50km in 5 litres. Again same problem arised, my engine sound is changed, also engine get too hot and produce burning smell.
Now you tell me why i had paid 1.4lakh for this intolerable bike. Either you take your bike 100% free ar exchange this bike. I dont want repairment becuse i will have to face same problem again. I am attaching available repairment bills and bills of purchasing the bike.
I hope you fullfill your promises.
Thanku😟

I purchased r15 on 21th january 2018 just completed 1st service after that from engine oil is getting leaked and getting engine smell no pick-up, disc problem i have complained so many times just giving temporary solution for 1day they are saying we can't do anything for that no one is giving proper response so please kindly solve my issue

K.Pramodh BABU
[protected]

Dear sir,

No response of your side many problem creating a new vehicle and i am informed to all of. Please check mail.

— forwarded message —
From: vishvendra pratap singh
Date: thu, apr 12, 2018 at 4:41 pm
Subject: re: problem in new vehicle r15- v2 - urgent
To: [protected]@yamaha-motor-india.com
Cc: [protected]@gmail.com

Dear sir,

Again problem crated of my vehicle winker assy. Switch has not been working.

Kindly requested to yamaha team resolve my vehicle problem.

On sat, apr 7, 2018 at 10:33 am, vishvendra pratap singh wrote:

— forwarded message —
From: vishvendra pratap singh
Date: sat, apr 7, 2018 at 10:32 am
Subject: re: problem in new vehicle r15- v2 - urgent
To: [protected]@yamaha-motor-india.com
Cc: [protected]@hmail.com, lkoyamaha. [protected]@gmail.com, [protected]@gmail.com

Please find engine oil leakage snap.

Frame no - me1rg0611j0090627

On sat, apr 7, 2018 at 10:27 am, vishvendra pratap singh wrote:
Dear sir,

Many problem creating a new vehicle, body vibration problem not resolved and new problem created of vehicle engine oil leakage from engine right side crank case cover and abnormal noise from engine very hardly and gear shifting.

Kindly request to you please resolved all problem urgent other wise replaced my vehicle

Please pick vehicle from my office.-urgent

Address - p5 hero motors, raibareli road lucknow
Connect no - [protected]

On sat, mar 31, 2018 at 11:45 am, vishvendra pratap singh wrote:
Dear sir,

I am writing this latter problem in new vehicle r15-v2

I am parched r15-v2 in 30/03/2018 at lucknow automtives, my vehicle problem is drive chain noise in 2th gear and starting problem, body vibration, this problem created same day of vehicle parched at 50km, i am already informed in lucknow automotives dealer ship.

Kindly resolved my new vehicle problem argent basics. If that problem not resolved then return my vehicle.

Dear sir,
I have purchased yamaha fz25 on 09-sep-2017 in geejay yamaha at pattukkottai. But unfortunately my bike headlight not working from 10-march — 2018 still not completing 1 year. I can't able to drive the bike without headlight in night time. I directly went to dealership to rectify this problem but they have told to change new headlight by own cost. I love yamaha bikes, but in this dealership customer support is not good. Still have not received my service manual book also. So please guide me to solve this headlight issue.
Name: kuzhandaivel
Mobile: [protected]
Mail id: [protected]@gmail.com
Model: yamaha fz25
Dealer name: geejay yamaha
Location: pattukkottai, thanjavur district.

When I was procure the bike I faced the major two issues
Problem - 1 . in low idle condition Engine hunting is more I observed this issue from starting itself and I complained every service period, with dealer executives they told run the bike around 10k kms it's automatically getting resolved but I told clearly it's having problems in Engine but they should not consider my words. Finally I fighten them and rectify the issue and resolve with warranty parts (the nature off problem is internal driving gear free play is more then yours Yamaha standards)

Problem - 2
More noise in chain sprocket area while I'm driving the bike the chain is heavily created the sound when pass the rough road the sound is more. And once dealer is tighten the chain and it will automatically loosen next 100 kms this is happened in my bike only I checked with colleagues bikes also
This also lot off time I told to your dealership but they not considered my words. I hope there is some manufacturing issue

In Vehicle the main function is powertrain but I have lot of issues in powertrain, I totally disappointed with this bike

Every 500 km i maintain my bike chain with nearest dealer (Singaperumal kovil) and every weeks two times I maintained the Tyres pressure also but there no better results from vehicle.

Till one year and 3 month are completed.

Please take necessary action on this issue.

I visited worrest service center

VAISHNAVI AUTOMOBILES,
[protected], sri sai royal villa,
Near Birla junction,
Visakhapatnam,
Andhrapradesh.

This service center technicians dont no resolve customer complaintsI visited worrest service center

VAISHNAVI AUTOMOBILES,
[protected], sri sai royal villa,
Near Birla junction,
Visakhapatnam,
Andhrapradesh.

This service technicians dont no resolve customer complaints.
They simply do general service nothing more than .
They told silly reasons for escaping .
Worrest service center .
How many times i told my isssue they are not mind..
My bike heavy heating came from silencer.
and also mielage issue .
They simply do general service nothing more than .
They told silly reasons for escaping .
Worrest service center .
How many times i told my isssue they are not mind.

Worst guys ever, can say these guys are cheaters, my vehicle is not even a year old, immediately after my third service i had more problems in my bike than before, hope they would have changed parts to other vehicles. When i visted them back to report about my problem and their response is too worse & doesn't care to listen what i say. Wouldn't recommend public not to give service here.

Dear sir,

I have purchased the bike from thane aim yamaha showroom on jan 2018 and everything was ok until then.
When i visited yamaha service center in thane (Kothari compound) for first service on 17th feb 2018 and it was a very bad experience the service center guy mr. Hemant took my bike at around 11:00 am and told me the servicing will be done by evening, when i asked him can you do it little faster i. E, around 5 o' clock he arrogantly answered no will give you at 7:00 pm in the evening as i was having some work i took my bike the next day i paid the money and took my bike, the problems reported were such as i have reported engine switch off problem i. E., engine gets switch off in middle of the road and again i need to start the bike and move further.
Now i visited the for 2nd free service on 7th april 2018 in yamaha service center this time there was mr. Sandeep to attend me i reported him the the problem faced. Below listed are the problems reported.
1. Engine gets switch off automatically while driving the bike.
2. Tail light does not glow.
3. Facing problems with average.
After reporting the problem he created the job card and informed me to come in the evening around 7:00 pm again i requested to give the bike by 5:30 pm this time this guy was polite and he told he will try his best to give the bike by 6:00 pm again as i was having some work i visited the next day 8th april 2018 at 2:00 pm. Firstly they asked for the money and gave me the invoice of rs. 1186, when i asked for the details for charging the this high they were not having any details and just informed me that the bill was wrongly generated and changed the bill to 700 rs, now if i have not asked they would have charged me extra 486 rs for nothing and they did'nt even take pain to explain the details in the bill after giving the same. After paying the 700 rs i asked for bike they took me to the bike which was yet not serviced i. E., even after more than 24 hours the bike was not serviced. When i asked the reason again the service center guy mr. Hemant said that servicing is done it is just remaining for washing and arrogantly said that will wash it wait and he was having his lunch ignoring me. When i said i have to move urgenly and you have yet not washed then what proof do you have that you have serviced my bike he again arrogantly said "lunch nahi karu kya tera gadi karta hu bola to karta hu rukh thoda time" and said "servicing ho gaya hai tujhe bata hu kiya ke nahi wo". I informed him to give my bike on urgent basis and dont wash it will report these problems faced he again said "haan ja jo karna hai wo kar".
Now they gave me my bike fzs fi in the condition which was even more bad than the bike before giving for servicing. I checked the problems that i have reported. Below are the comments for the problems reported.
1. Engine gets switch off automatically while driving the bike.
Checked driving the bike and it still gets switched off in mid of the road no change in driving experience.

2. Tail light does not glow.
I checked the same and found to be not working and when i asked the service center guy he told that is pending and changed the bulb in front of me.

3. Facing problems with average.
Need to yet check the problem regarding the same and will check and give the feedback.

Even the reported problems where not solved what have they done in servicing and charged me 700 rs. This is very disappointing service from yamaha. I will not prefer not to own a yamaha bike not because the bikes are faulty but because of the service center problems and the behaviour of the service center staffs on customer.

Request you to kindly look into the reported matter and help us to smoothly move further with yamaha.

Thanks and regards,
Girish c. Bavkar.

Misguidance, faulty services post sale and unfair service charges from gurukirana motors (Dealership in yamaha).

They have technically certified technicians from yamaha technical institute but they really lack the service related knowledge in full.

And they are charging too high and unfair prices for the paid services.

Kindly help this concern addressed.

Dear sir, my vehicle name Yamaha RayZR I had purchased my vehicle on 14/7/2017, at Crystal auto sales and service, as per the service dates issued in bill, I had given my vehicle for servicing. My requirement was indicator burzzar not working and back side mudguard reflector It's been my fourth service now but still the service centre has replaced the parts. In my second time service mechanic is complaining that brake shoe kit and pad is worn out. Air filter also has to be replaced. I mean it's just six month old vehicle and do the parts which they use is of bad quality. Parts used for vehicle r genuen or not. And the bill raised is Rs 1321. U guys say it's free servicing.And today it's 17/4/2018. My running vehicle is stopped. My recent service was done on 28/02/2018. Whom should I blame now. Everytime I have a very bad experience at this centre. Please help me with this issue. Mechanic r not trained at all at this centre. Crystal auto, padmanabhnagar Bangalore.

Dear Sir,

I would like to inform you that I have Yamaha R15 (Double Seat) and I purchased this bike from Bhopal, however when even I visit any yamaha dealer in Bhopal (M.P.) to make my bike free services then I come to know that my service coupon is already punched by Tilak Motor-Jabalpur, even though i never visit Jabalpur for any services.

recently I came to know that my third free service coupon is punched by Tilak Motors - Jabalpur on dated 28-Jan-2018 where as I didnt make this service in any dealer.

[protected]
ME1RG0619H0085592
G3C7E0135828
[protected] SALE DATE
SPEED AUTO MOBILE - SALE DEALER - BHOPAL

Sir,
I, ramesh chandra sahoo, fan of yamaha byke, purchase fascino scooter as on 01.01.2018 with reg no-wb32aa7778 from contai automobile (S. B. Auto) purba medinipur, west bengal. At the time of byke purchase (Full cash payment) there is no due amount but taken rs-1500 forcefully at the time of registration papers delivery. Please follow the two attachments carefully and taking necessary action.
Thanking you.

में yamha szrr बाइक[protected] तारीख को खोरीदा था। assam dubrugarah "moran yamaha zone", 7000 kms चोल रहा है,, ओर problem होना सुरों हो गेया । बाइक का problem ये है कि पुरी carburetor खराब हो चोका है, जोब बाइक raning में रहता है तो अचानोक बाइक का excel कम हो जाता है और start बोन्ध हो जाता है । होर रोज ऐसा हो जाता है, start में बाइक नही रहते है, atimeticly बोन्ध हो जाता है,, बिना chok के बिना start नही होते है, ऐसे होने से मेरा बाइक पुरी तरोह से खराब हो चोका है, और मेरा मन बहुत दुःख होवा है, ।में dibrugarh saevice center में गेया था और meneger ने बोला कि ऐसे ही सलाते रहो,, होम जो कर चोकता है बो कर दिया, dilar वालो ने मेरा पोरा carburetor खोल के बोस साफ ही कर दिया,,, ओर carburetor का जो पार्ट्स है बो बदल दिया, फिर भी problem पहले जैसा ही है, । इतना पैसा देकर ऐंटेना खराब सिज मोझको नही चाहिए और मेरा carburetor exchange कोर दीजिये । plz sir help me एटना बोड़ा compani एक carburetor exchange नही कोर चौकते है क्या??? My cnt no [protected]

Mp 20 yc 6140 yamaha rd 350 on fake sale on olx
Person name chetan from jabalpur
Is trying to take advance and cheating many people from olx sale
I have his mobile num and his bank details where asked me to deposit cash
S. B. I ac no. [protected] name sujan sarkar ifsc code sbin0002070
Guys please be aware of this fraud

I have purchased two wheeler in november 2017 mh 14 gq 5891, from rishaan motors chinchwad pune maharashtra, on dt 01 april i went to service center for servicing, they had taken my vehicle in on 10:00 am but till 4:00 pm not done anything, unfortunately i have to taken without servicing. This attitude of service center is not good. I have attached some photos for your reference. Due to this i can't able to get service on time i have do on next week, there for only sunday i have weekly off.