Yamaha Motor India Complaints & Reviews

I bought my bike (Sr-rr 1.0) on 17-jan-2014 in banglore and in march 2015, i moved to pune city. I got extended free service book at the time of buying bike. Its been more than 3 years, though i have extended free service book, i am paying for paid servicing. Every time i go for service, they make some excuse and make me pay for paid service, no free service. They simply denied to accept the free service book in my first extended service in pune city. And i wonder how can be every time some part of my bike is damaged. Some times they asked to change or some times they don't even ask, they changed without informing me and add it into the bill and then i had to pay. Didn't even know they really changed that part or not. They have two different database for paid and free service. From last 3 years they are having my database in paid service record and after that they said its my fault only. Last december 2017, there were some old person, who said my extended warranty book is valid, but all the free services got lapsed, from next time i will get free service they said and gave 10-jan-18 my next service date, which was almost 15 days later why should i come back again after 15 days to get free service after make payment of paid service?. I did not create issue and complaint in yamaha, because i thought mistakes happens. But again today's morning, again same thing, they were not accepting free service book. Now i just got call from them that my service will be paid service, and cluth cable is damaged. I am really got irritated from this satav service center (In solapur road, pune). I asked them to give me hard copy of last 3 years bills. They denied. Every time they say new things, make new excuses and i had to pay more money. From now on, i won't go some authorized yamaha service center and never ever suggest someone to buy yamaha bike. These guys are pathetic. Either give me my money back (Extra amount i paid in last 3 yrs) or i will go to consumer forum and complaint there. And even if need do something else to teach them a lesson i will do that. Its not all about money which i lost, its also about the problems and mental tension i had. Its really irritating and bad experience. Take some action against them, please make sure that i get back my extra money which i paid in last 3 years because of their mistakes.

I bought yamaha fascino from muthoot motors trivandrum on 5th nov 2017. We are facing the complaint of the self start of the vehicle for the last two months. I reported and checked the same in muthoot yamaha service centre, but i got the report as no complaints at all now. But now we are facing the same complaint on every day morning time. So i totally frustrated about the performance of this vehicle. Kindly inform to the concerned service centre to rectify the same and overall checking.

Praveen
[protected]

I had a very worst experience with elite motors (Yamaha) avadi...
I had left my fz16 for servicing with some complaints like fork alignment, carburetor cleaning — bike is getting off frequently, chain adjustment and some general servicing, by end of the day they charged around 3000rs and gave my bike return... I have noticed that all the problems still exists, still my bike fork is not proper, bike getting off frequently, chain making noise... I can't understand for the whole day what the guys did with my bike...
And the yamaha service center guys where not capable of resolving or repairing the problems in bike, they where much interested to change the bike parts with new one they wont repair... I don't know whether the yamaha company suggested them to sell their spare parts instead of repairing...
And also the servicing guys where even don't know to screw all the removed screw they where missing some of the screw and we should check whether all the removed screws where fixed and we should ask them to fix only then they will fix that too with very difficulty they will do with out any interest and also they will miss some of the washer in the screws, if we are asking them means they won't be responsible... Over all yamaha doing a worst servicing and customer caring...
Please customers don't go with yamaha...

Hi,
I have given a service of my bike in medavakkem for the compliant of engine sound, my has not completed the free service so they are just done the water wash and gave me back.

Still i am hearing the engine as different when i ask them they are saying that the engine sound will be like that it's my 5th service i have not get convinced by their service.

Show room name: samkuth motors, medadavakkam

Such a worst behavior of the workers i won't believe that they have given me the good result.

I think may be they do a good work only if i pay a money to them.

Hello,

I have given my yamaha r15 bike service to (Moto world. Bommanahalli, bangalore) i had worst experince. I uderstood it is newly started showroom but they dont have proper spare parts they accepted bike. While hand over the bike they uodated in job sheet. But after completion of service they said they dont have stoks. Simply they charged 2k of changing oil and other oil charges. Kindly take necessary action on above...

My bike fz 250 brought on 1 st january
Has suddenly stopped
And does not start any how condition
Bike has starter problem now and due to no kick it cant start by push too
So i have called the showroom at nashik from where i have brought
But could not respond yet to repair bike so i have registerd that complaint to that portal

Bike details
Bhushan bhausaheb nagare
A/p dodi bk
Tal - sinner
Dist - nashik
Mh 15. Ge 6862

Brought from
Torque motors
Nashik

Dear Sir/Madam,
This is a complaint with regard to the servicing of my motorcycle (Yamaha R3), (KL-11-BC-2219) at (Shinrai Automobiles (P) Ltd. Maradu, Kochi, Kerala). The motorcycle was given for service on[protected]. It was found that some staff were involved in riding the motorcycle for no reason concerned with its service. The incident involved two Yamaha R3 motorcycles where they were driven arrogantly and with utter negligence of traffic rules and speed limits. Predictably one of the motorcycles crashed (not mine). News articles and photographs of the motorcycles (with registration number clearly visible) appeared online and in newspapers in subsequent days. This has caused a lot of inconvenience personally.Where by the incident caused to tarnish my reputation over the riding community and defaming me to a reckless driver. The incidents will also affect my motorcycle’s resale value. Monetary compensation for the above has been requested from the service centre. Kindly see to it that the compensation is payed and the necessary action taken against the concerned service centre so that such incidents do not happen in future.
The scanned copies of news articles are attached.

Yours sincerely,
JIFFIN JOSEPH
Kochi, kerala
Ph. [protected]

Yamaha is my most favorite brand of mine.
But the service i've got from yamaha cmpl automobiles pvt ltd chandigarh industrial area phase 1 chandigarh is really worst.
I've booked yamaha r15 there on 14th of april. They committed me to deliver the bike btwn 15-20may.in the mean time i've called many times but they didn't picked my cal at all. That's why have bought another bike and request to refund but the same problem facing again. Wrong commitment, no response of my call, refund time given by them also exceeded, but no response, i am fed-up by this type of casualty. This is not customer dealing man, i am also from automobile field. I request you to please take care of that. It is just spoiling customers & references...

Hi,
Myself karuppiah from chennai, last week i approached a yamaha service center in navalur chennai by afternoon for changing by speedometer cable. At that time corresponding person went to lunch so i enquired whether cable is available or not, they replied it's available and i left the place. Again i went back after lunch and asked same cable, but that service boy said that it's not available. I informed that already i asked and went them he noded that it's present but can't fix it. So i asked them to just give cable then they provided me the cable without bill. They neglected to give even after i asked. So i asked them to fix it there itself to get a bill. But after they fixed also they neglected to provide. I don't know what's the problem with them. Kindly consider it as serious issue

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I have purchased yamaha fasino befor 3 months and it got compalint no. Its regret to inforn you that vehichle condition is very pathetic and not getting proper service from the dealer. From dealer side its denying.
Delaer details
Evergreen motors, kattuppara, pulamanthole, malappuram district, kerala

Hope will get a positive reply form yoir side

Regards,
Asif ali
[protected]...

I have booked my bike r15 v3 in karur on 26 march 2018. But still i didnt get my bike. Dealers are telling me that the bike will arrive soon
There is no positive and accurate responses. They are passing the days. Or else they must tell the correct date of the delivery of the bike. Production of the bikes cannot satisfy upto the demand of the customers.

I have bought yamaha fascino on 8 october 2017. My father was not in support to buy me this he want me to buy honda activa. Honda activa had some benefits like its cheaper than fascino and a trusted scooter and most selling scooter too, it was very difficult for me to urge my father to buy me fascino as i wanted to go for style and looks. There is one more thing that activa is metallic body while fascino comes in fibre so this was also one of the major reason my father was not agreeing. But yamaha dealer were saying its fuel efficient its gives mileage of 66kmpl which will me 45-50 avg in my city so i made my father agree on this basis but its been a year and a half my scooter is giving avg of only 35. Is this what u meant of 66kmpl? Are u all lying as this is a serious issue, i have talked many times to my dealer star yamaha but no steps are being taken they talk so rudely also their workers also say each time"are abhi to aapki gaadi nayin h thode dino baad degi average" each time. Its been a year and a half plz take this issue seriously they are ruining your vehicle, company name. Each time they say "engine oil change kre de rhe h agli br se avg degi acha is br ye kre de rhe h ab degi avg tb degi avg" i am confused whether your scooter is a waste or my decision ws not right to go for fascino instead of activa take your dealership back from them. Once i saw a poster of fascino in wich a test was given to check scooter avg and then they will check it make it correct. I asked them for that test they said bhaiyaa subah 9;30 bje aayiye uske liye is time nhi ho paega and their showroom opens at 10:00 am. Tell what should i do suggest each and everyone not to buy this fascino who so ever is goint to buy and do opposite of what i was been doing since. My scooty was once fallen and its so many parts have got broken i had insurance i went to them but star yamaha said it will take atleast 15 days for insurance to work and u have to submit your vehicle and told me 5 times prices higher than parts and told me to mend it without using insurance and this will be done in 2 days so quickly. Plz take a serious action against them and take my complaint seriously and take care of my scooter average as 35 is not meant for fascine bajaj pulsar 220 and bullet 350 are giving 35 avg.

I have bought the vehicle r15 s from raj yamaha omr the service is poor and they are not proper i feel very bad that i have bought the bike from this showroom today when i went for my fourth service they said they can't do water wash. Why do they do the service then. They never fix the complaints properly. Worst showroom ever seen. Plz dont ever go for this showroom.

Mr. Vasanth, sales executive, guna motors madurai. We had booked fz - rear disc model bike. They promised to deliver the vehicle after receiving the vehicle esteemated amount rs 1, 01, 045 dated (28/05/2018), but they did'nt deliver it on time. Even till date they did'nt delivered on expected time. Totally i'am upset by their services. Is there any possibilities to change the dealers at madurai.

I had complaint that my yamaha fz directly gets off at high speed of 80 after the servicing was done i had paid the bill of 8000 rs even if the parts where included still i am facing the same problem. Yamaha second time they took 4 days to service the bike didn't charge a penny but still the problem is not solved. Yamaha is known for performance but now it is not showing any because o[censored]seless service center.

Dear sir i gave my bike yamaha fz 250 in yamaha service centre for 3rd service on 25th may 2018 in the morning and they called me in the evening that your bike is serviced you can take ur bike i reached there and saw that my bike was not washed and i had doubt that bike is serviced or not but the said to me that water motor is not working your bike is serviced. Then i came to my home with my bike and saw in the morning on 26 th may that there were oil coming out side from tank... I again went to workshop and told then about preblem they said me that u can take ur bike in the evening.. They called me and said that there was a part has damaged and it will be take some days to repair it... Cause of this i am facing many problems... And still they not repair may bike..

Purchased in the month of march 2018. Its hardly two months back and following are the issues
1) engine vibration
2) battery full down (I. E. Kick is not available, hence not in a position to operate)
3) fuel injectio's speedometer is not working
4) service show room is not ready to accept the problems.
5) raised a complaint to their yamaha motors but dint get any response from them.
6) two servicing are over still problems are not resolving.
7) even spoke to the showroom guy, but he says we are only sellers of the product manufacturer hence we are helpless

I took my bike for services on 13/05/2018 the handle bar was bent and it was not properly repaired I had to go back again to the service centre the issue is still not fixed and one more thing there is to be noted is that after I got the bike back from services the engine oil was leaking so I'm highly disappointment that Yamaha is not giving proper after Sales Service...

I have fz version 2 / i have given my bike to service in jmb yamaha t nagar, chennai bcos of some noise in engine and also asked them to do general service.. They asked 5 days time for that one bcos of continuous string of vehicles. I agreed and left / but its been 13 days till now and they have not serviced till now / if calls are made they are telling irresponsible answers and the way they speaking to customers is not good. Also i visited their once and they left my bike idlely and no service is done.. Is this the way to treat customers.. The way they spoke to me is not at all acceptable / if this continues surely yamaha will suffer bcos of these guys.