Yamaha Motor India Complaints & Reviews

Sir,

I had purchased a yamaha r15-s bike
(Bs4), model: 2017. My fuel indication is not proper from day one itself, eventhough i have mentioned, the problem is not solved yet (Even if the fuel tank is empty, the indication shows as 3/4th of the tank is filled with fuel. It is a false indication).

So i have mentioned my complaint in the "cag yamaha, head office, coimbatore"

I'm really very unhappy with their customer support.

Please consider the above mentioned complaint as a high priority and do the needful as early possible.

Thank you🙏

Hi,

I am nithin sreenivas, i own a yamaha fz. I gave my bike for service at scarlet yamaha, mysore. I paid rs. 3600.00 for the service and took my bike. The the main issue for the fork was not resolved and the headlamp was pointing towards the sky (Before service this issue was not there).

I came back after few days to the service center @ morning 10 am as per the confirmation i received from the showroom. They didn't even took my bike inside and made me wait for one hour. The reason they told me was, cleaning is going on inside. Since your working hours are from 9 to 9, this is not fair.

If this is the way you are treating your customers you will loose your goodwill.

I will share my experience in social media too.

Please take necessary action

Regards,

Nithin sreenivas

I bought fz-s in the month of feb2018. Its almost 4 months now. With in this 4 months the bike got rusted at various places. Swing arm got rusted. This is crazy, i will explain it clearly. The number plates, saree guards, front bumper/guard all got rusted and i will confirm you that the bike did not fall or accidentally had no scratches. The showrooms charges 3000 for these fittings 3 items 3000 rupees and what we get is rust. I should have opted for gixxer instead of fz-s. You go on to the roads and observe the rusting issues of yamaha bikes it is 50% more than any other brand bikes. The service manual is just a joke, the service center will not allow you to go through the checks. I am now getting strange sounds from my bike engine. I have asked service center to check the issue and fix accordingly. I even asked them to change engine oil and oil filter. They just changed oil, sprayed applied some grease at various parts, sprayed some water and not even bothered to clean the bike. Even after showroom service, i can still see mud on my side panels and bike is dusted like hell. And yamaha says if you get the bike service at authorized service centers only the warranty will be valid. Service centers dont have proper skill set and bikes will be turned into scrap asap. If they cannot fix the main engine problem why should i get the bike serviced at authorized service centers. I dont understand.

TO WHOMSOEVER IT MAY CONCERN

I have purchased Yamaha Fz25, knight black, in September 2017 from VRB Automobiles, Malad West. My bike no. is MH47 Z5828.
After the delivery I had asked for a Yamaha invoice as an evidence of my purchase from the showroom which I was informed is provided after 2-3 days of delivery.
Till date, I haven't received any invoice from the showroom. Despite of 7-8 times of following up personally with the sales person of the showroom the showroom officials have still not managed to deliver a invoice. They come back with a reply stating their accounts team is on a leave.
Last month I managed to have a word with the manager of the showroom. He gave me an assurance that it will be delivered to my address within a day.
I am yet to receive my bike invoice even after 9 months of the purchase date. And I'm in no mood to visit the showroom 10th time and again ask for the invoice.
Moreover, this incidence raises my suspicion on the genuineness of the licence and services of the showroom affiliated with Yamaha motors.

Kindly please look into this matter and get this resolved asap.

Booking name - punamchandra meshram we given all the documents to yamaha showroom (Near vishranthwadi pune) dated 9th june 2018. Three four time we ask that guys any thing more u want they said no all document are completed monday (10th) he called and ask for one more sign on form 20 my husband visited in eve time done all formality again she called for same formalitys still vehical is not pass from rto due that form 20. They take singnater from our end but misplaced that from there end so that form 20 is not avilable so rto formality is still pending. Pathetic service they are not reaponding and mr aakash every time he is not avilable in store
Forntdest girls they don't know any thing not updates for booking satus need help to slove issue

Regards
Poonam
[protected]

A periodic servicing activities carried out on my bike on 3rd of jun 2018 at popular yamaha panchkula. Since my purchase of bike, periodic servicing has never been carried out at any other local agency but yamaha.. Due to my great faith. But i am mislaying faith over yours... Since last servicing on 3rd jun 18 i am facing starting problem every now and then... It clearly indicates either the poorest quality of serving or any parts change of my bike causing trouble to me.
I have a lot of jobs to perform.. Rather than to contact the concerned servicing agency.. Please look into the matter seriously.. And do the needful by now..

Thank you
Contact me [protected]

I met with an accident on 9th may 2018 and gave my bike for repair to aadarsh yamaha shop no. F-344, old m b road, chatri wala kuan, lado sarai, new delhi, delhi 110030 under insurance on 11h may or 13th do not remember the exact date. But the main point is today is june 21 more than a month and my bike is still not repaired. On a saturday they called and said bike is ready just come with the money but it was on insurance so i thought i would claim it and get the money then i will hand it over to the service center. But when i called on monday they said parts are yet to be delivered. I don't know why but they do not have any records of the conversation they have. One guy calls and when i call the other guy says parts are yet to delivered. Again on a saturday i called and asked what about the parts that was to be delivered 2 weeks ago they said it's here we are just waiting for the insurance guy to check and then do the needful. I was happy that now finally after more than a month of waiting i will get my bike but when i went there my bike was in a corner in dust as if no one has worked on it for days and the clutch liver and footpeg on the left side was still the same. When i inquired about it they said the insurance guy is not here so just waiting for him to come he will inspect and then we will repair the remaining parts. Which was to be done on monday and i was there on wednesday. Remind you the guy who told me on saturday mr. Gaurav who is said to be the manager there, that due to eid workers are not there to show the bike to the insurance guy so he will come on monday and when i was there on wednesday they said it will take 3 4 more days. It is not the first time they were lying to me. It's been a month everytime i call they have a different excuse. Finally i got the number for insurance guy, i called him and asked that the service guy said you will be there on monday and today is wednesday. He told me that he doesn't have any idea of it and no one told him to come and check.
This was the first time me getting a bike for myself the wait time was more than a month.. It was not even a month and met with an accident and now i am waiting for more than a month to get my bike repaired which was to be done in 2 weeks as the showroom people told me.

And everytime and i call them they have a different excuse all together like parts are not here, some parts are in back log, will take just a week now, waiting for the insurance guy to come and inspect blah blah.
I heard a lot about the bad experience people had with yamaha service centers still bought yamaha r15v3 because r15 was the only bike which took me to love motorcycling back in 2008
And now i have an experience of the bad experience with service center, customer service everything apart from the bike is bad about yamaha (As per my experience).

Dear sir, i bought yamaha fz16 at platinum motors, vizianagaram. During my 4th servicing i have a low pick up, engine sounds and chain loose problem. I i'll completed all my free servicings till date problem was not resolved. I have been already submit a complaint about this problems. This is second time rise a complaint about this matter. Please resolve my complaints and give a permanent solution for my bike.

Dear Sir,

I am B.VIJAYAKUMAR, DHARMAPURI, TAMILNADU. My Yamaha vehicle FZ-S(FZN150D) given service for SAFTY MOTORS, Perundurai. Yamaha bike is very good but service is very very poor most of the time given un wanted bill. I am given to my vehicle paid service for 18.06.2018 in safty motors, perundurai at the time mechanical put the bill Rs.1700 after that. I am asked last time did the paid service only Rs.684 but your un necessary put the bill. I want service only that mechanical told your come to 2p.m sir.SO I went to 2.30p.m that mechanical not did the service after that told oil change, oil filer cleaning put some amount Rs.1200 collected. I am waiting 3.30 hrs and then 5.45p.m delivered my vehicle and collect extra amount and also some of the disgraceful of the mechanic .Please necessary action taken sir. Thank you sir.

My Vehicle No: TN29BC4908

NAME: B.VIJAYAKUMAR

PHONE NO: [protected]

COMPLAIN:
Service Dealer: SAFETY MOTORS, perundurai-638052, Tamilnadu

Ringing not responsible. Don't say any estimate about my vehicle i'll submit my vehicle before 45 days.. But they are not any response.. With me last 2 days ago i'll go and check my vehicle.. It's still same complaint don't any imrove i couldn't see that... But they are say's... Ill finish my work some mistake... It's not my complaint.. U still wait sir... Wait sir.. They are say again again... Soon sir wait...

​there are no proper spare parts and ganesh motors service personal has damaged my petrol tank side shields and also sliencer cover and they are charging when i have visited every service for 2 months gap service man is rectless and unanswer i cannot name them as they speak some lambadi language not respond to my telugu language and i have been visited today i. E., 16/6/2018 for changing my spare parts which are damaged and service man is telling we are not responsible i have communicated them for 3 to 4 months and also explain to you customer care about this fuel tank shield and silencer cover and also i have to go to showroom on monday i. E., 18/6/2018 as today i visited them told them that i have office on monday because there gm is not available i have to visit them again to ganesh motors why gm is not available that is not my concern please read carefully my complaint and let me know what to do as i have to go to my office at 10 am and gm of this sri ganesh motors let me know as a liable customer of yahama why you are intimidation me like this for 1000 rupees spare parts is very pitty from a largest bike dealer yahama
Please let me know correct information if they can replace it with out cost only i will visit or not don't disturb me by calling again and again

Dear sir[protected] i bought a yamaha fascino at srinivasa motors dondaparthy. From the date of 1st service im facing fuel indicator problem, till now the problem was not resolved. The service people dont know how to check fuel gauge. They are checking with screw driver dipped into petrol tank and said fuel gauge was good.. I cant expect this type of service. And if i found the training department head i just # him.. Blody service... Finally i concluded that yamaha brand is good but service is very very worest i ever seen. Please close your service center and train the people first. My contact number [protected]... Vehicle no : ap31dy6394. Chasis no : me1sed126h0070990... Engine no : e3y3e0150129

I have purchased yamaha fz25 at vedha moto corp at vellore that is located near chennai silks beside chennai bangalore highway. After my purchase (Finance) they did not provide single document regarding my emi details and loan details. They simply said busan finance will debit my emi on 8th but still they did not debit my emi and i have enough amount in my acclunt. I did not get any confirmation mail or text from finance. And the showroom did not give rc book (Even copy) its almost 1month after registration. And i exchanged my old bike with the showroom but they still did not provide valid sales order to me. If i ask any of the above details they are not responding well. Very bad third rated customer service. And it definitely affects the image of yamaha india. Please take into the consideration and fix my issues with yamaha showroom. I did not even get a proper invoice of the bike i bought.

Hi Yamaha,

I have given my bike in service center they have replaced my LED headlamps with straches one when I asked them they said come next week will replace and give you new one we don't have stock from Yamaha. They have not removed my screw as well & replaced my chain with rusted one. When I have been there to install my new head lamp they were installing with use LED lights. I told them so they said it was bymistakely then they installed new one. Request you to please resolve my issure.

Service center Kamla Yamaha worst service center.

Regards
Bakhtavar usmani
[protected]@gmail.com
[protected]

Hlo sir am deepak bose from karur, in karur krishna mobikes, i do service in the show room but they did not do properly i do my full service on feb 27, 2018 but they did not check my full service and i have a complaint in my bike they did not check the lube oil on disk brake
So i do again service for disk lube oil, in than show room i was there and am seeing how they work, they go out side and by a lube oil and fill the lube tank and it’s is a not a yamaha product and after i paying a money they did not give the lube bill they cheeting the customer in karur show room i pay the bill for 600but they give the bill for 453 and i not satisfy the full service pls take immediat action

In this i attached my 2 bills copy pls refer and take immediate action on krishna mobikes

I am disguised by yamaha motors. I have purchased yamaha fz 250 from ride on auto banna devi aligarh on 1 may 2018.
I asked them price and the said, it's 144329 and never told me what things are included except rto and insurance and never provided me any bill or delivery chalan. I bought this bike on finance from hdfc, and that financer also asking for unessary money. Loan passed by hdfc is of 2643 for 33 months. And financer asked me it's 2653 for 36 months. And forcing me to pay 3 months to the company and showroom manager too. He also create two policies for me, which i don't even want. And he is not cancelling them at all.
Now coming to the price of bike, i asked them what included in bike tell me and i did so today only as i purchased bike in hurry or you can say i was desperate to buy so, and after being scammed by financer, i asked them what's included in 144329 rs, why you're not giving me bill or estimation slip, he said we can't provide in writing as it's include,
Transportation charges -2000rs
Hp or hhp - 900
Broker charges for rto - 1300
Accessories charges-1900
Helmet charges-1320, rto charges - 13425 or more
Insurance - 3329
These are charges are verbely told me by manager and when i asked them to provide in written he said no.
I insisted him and he said no by misbehaving.
When i went showroom for bike delivery, amit (Manager) told me that i arranged this bike from aligarh warehouse.
And today or 3 days back he told me i arranged that from agra on tempo or small carrier truck.
I called the yamaha showroom in agra jm motors, vijanagr, he told me bike is taken from agra to aligarh by riding not on any tempo.
He lied to me regarding this, person who bring thid bike to aligarh roughly ran it above 90kmph for sure, which is very harmful for new bike and my engine is being overloaded from that day and because of that i am getting 30 or 29 as average and lack of power plus bike vibrations even in speed between 50-60.. Please see this issue.
Now transportation charges, why you want it when bike came by riding on it?
Why broker charges?
Why accessories charges, i don't want it.
Why insurance which is my right to choose?
Why helmet charges, it's local and can easily be available within 300 rs from delhi?
I need clearance in all this. Plus my engine is being rev without even telling me and providing me old bike or test drive vechicle, i want replacement of bike.
Please revert me back soon.
Chasis number - me1rg4212j00931968

During servicing, they damaged the fuel tank of my yamaha fz v2.0. I have given complaint at the service center one month back. That time they told, they will replace the fuel tank within a week. But they are ignoring the same. I had visited three times to the service center, but they are telling parts has not come and making other excuses. Please kindly solve my problem. I hope you will help me.
The details of my vehicle and authorized dealer is given below.

Vehicle no - ts07fx4621
Owner name - akash kumar tarai

Authorized service center - pearl yamaha, gachibowli, hyderabad 500032

Dear sir,
Today i am go for our motorcycles first service to your authorized service center, name - patna motors, kumhrar, patna, i am not satisfied for servicing because no proper system of numbering, who come late time his motorcycle service don before he come for service. And wash man take money from customers if customer want not to pay then he requiting long time.
So i am suffer this type of problem and spend more time for bike serving. And i am requesting you please look this matter.

Thanks & regards
Shyam ji
Patna
[protected]

I bought my bike (Sr-rr 1.0) on 17-jan-2014 in banglore and in march 2015, i moved to pune city. I got extended free service book at the time of buying bike. Its been more than 3 years, though i have extended free service book, i am paying for paid servicing. Every time i go for service, they make some excuse and make me pay for paid service, no free service. They simply denied to accept the free service book in my first extended service in pune city. And i wonder how can be every time some part of my bike is damaged. Some times they asked to change or some times they don't even ask, they changed without informing me and add it into the bill and then i had to pay. Didn't even know they really changed that part or not. They have two different database for paid and free service. From last 3 years they are having my database in paid service record and after that they said its my fault only. Last december 2017, there were some old person, who said my extended warranty book is valid, but all the free services got lapsed, from next time i will get free service they said and gave 10-jan-18 my next service date, which was almost 15 days later why should i come back again after 15 days to get free service after make payment of paid service?. I did not create issue and complaint in yamaha, because i thought mistakes happens. But again today's morning, again same thing, they were not accepting free service book. Now i just got call from them that my service will be paid service, and cluth cable is damaged. I am really got irritated from this satav service center (In solapur road, pune). I asked them to give me hard copy of last 3 years bills. They denied. Every time they say new things, make new excuses and i had to pay more money. From now on, i won't go some authorized yamaha service center and never ever suggest someone to buy yamaha bike. These guys are pathetic. Either give me my money back (Extra amount i paid in last 3 yrs) or i will go to consumer forum and complaint there. And even if need do something else to teach them a lesson i will do that. Its not all about money which i lost, its also about the problems and mental tension i had. Its really irritating and bad experience. Take some action against them, please make sure that i get back my extra money which i paid in last 3 years because of their mistakes.

I bought yamaha fascino from muthoot motors trivandrum on 5th nov 2017. We are facing the complaint of the self start of the vehicle for the last two months. I reported and checked the same in muthoot yamaha service centre, but i got the report as no complaints at all now. But now we are facing the same complaint on every day morning time. So i totally frustrated about the performance of this vehicle. Kindly inform to the concerned service centre to rectify the same and overall checking.

Praveen
[protected]