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Yamaha Motor India Complaints & Reviews

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Updated: Dec 3, 2025
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S
shovankn
from Kolkata, West Bengal
Mar 14, 2018
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Address: Kolkata, West Bengal, 700048

Since nov 21st 2017 i have purchase the bike (From aquad yamaha and my sales executive mr victor das) since till date they didn't provide me my final registration no, only temporary no has been given from salt lake and each and every day i am literally begging them for my permanent registration no which is liable to get from salt lake. As i am a sales executive without a two wheeler i am helpless to perform in my career. Sales manager of aquad yamaha mr rahul baidya and ms monidipa regularly giving false commitments that within this week you are going to get the permanent registration no, but this is four months to go i am still in darkness regarding my registration no. Please let me know what to do and when i shall receive my permanent registration no.
Apr 20, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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    nirajjain27176
    from Dharwad, Karnataka
    Mar 14, 2018
    Resolved
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    Address: Mysore, Karnataka
    Website: Www.yamaha.com

    Fasino is worst vehicle, please don't buy it. My vehicle's milege is 25. Poor customer service, i had complained more than 25 times and they their old stuff. First they check by putting 100ml of petrol that to our petrol and if customer is not satisfied then 200ml of petrol but it will not work for customers. They are following fraud systems. I told them you can take back my vehicle and keep it with you, i don't want such a bull # vehicle which doesn't give mileage of 25. I have taken vehicle from arjun motors, mysuru.
    This is the worst show room in mysore and yamaha is such a bull # company, they do fraud even for petrol and mileage.

    My vehicle had run around 6000 km and it had taken cost of 15000 rs.
    I just want my money back
    Apr 20, 2018
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Mar 20, 2018
    Yamaha Motor India Customer Care's response
    Hi,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
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      S
      sanjeevdhiman76
      from Basi, Punjab
      Mar 13, 2018
      Resolved
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      I have purchased a yamaha fz bike on 28.10.16 with engine and maintaince/ service of bikes has been carried out from authorized service station time to time. On dated 14/1/18 the bike was serviced at authorised service station as per schedule and after servicing a small noise in chain set was noticed and the bike was taken to another authorised service station on 18/01/18 and after check up service person informed that looping of the chain set (Oiling/greasing) is not being carried out during servicing and there will extra charges for same. I agreed for said job work and paid the billed amount and after the job work bike functionally was ok with little bit noise from chain set but i ignore it and after passing of 10-15 days rust appears on bike chain. I spare my time again and again approached dealer on 26.02.18. I described the same to service engg. Present but he doesn’t provide any satisfactory answer about ques. That why rust appears on chain within one month of looping job work. It means job work has not carried out properly. The service engg. Replied that it may be due to a) environmental factors i. E. Due to rain, weather conditions it means that there is a design fault, inferior quality material used and yamaha has to cover the chain set in order to minimize rust. B) looping has to carried out on every 500-700 km if not rust will appear. I replied that i am running the bike from past one year and why the same has not appeared earlier but no satisfactory response provided and i have been again charged for looping.) from the above discussion two observation has been carried out 1. Repair/servicing is not satisfactory carried out at above mentioned service points. 2. Design fault/inferior material used in bikes.
      Compliant also lodged to yamaha but no satisfactory response has been provided.
      Apr 20, 2018
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Mar 20, 2018
      Yamaha Motor India Customer Care's response
      Hi,

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

      Regards
      Team Yamaha
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        P
        Prithivi Raj Lathasampath
        from Hosur, Tamil Nadu
        Mar 13, 2018
        Resolved
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        Address: Chennai, Tamil Nadu
        Website: www.sairammotors.in

        I'm dr. Prithivi raj s/o k. Sampath maharaja (Superintendent engineer, tneb). My bike is yamaha fz-s version 2.. Bike number is tn-31 be-3323. My bike met with an accident and i gave to sairam motors, padi, chennai on 20.2.2018. While giving they said applying insurance would delay repair by 20 days and incase of paid service they would service my bike within 4 days.. So i accepted for paid service. But even after 20 days they haven't returned my bike. Every day i call they said that they would return my bike within 2 days and that 2 days increased to 21 days till today. When i called yesterday, they said that bike was made ready and could be delivered yesterday (12.3.18) evening.. So today (13.2.18) when i went to take my bike, they were saying that bike isn't completely ready and they will deliver today evening because fuel indicator isnt working properly.. Its so bad atleast they could have called me and informed me earlier.. Im a doctor, they are wasting my time in my busy schedule, worst customer service.. When we question them for delay, they were saying that each day they were repairing 140 bikes and special care couldn't be given to my bike.
        Apr 20, 2018
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Mar 20, 2018
        Yamaha Motor India Customer Care's response
        Hi,

        Greetings from Yamaha,
        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

        Regards
        Team Yamaha
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          L
          Lalit Kachhawa
          from Gulabpura, Rajasthan
          Mar 10, 2018
          Resolved
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          Address: Ajmer, Rajasthan, 305001
          Website: www.yamaha-motor-india.com

          Sir
          I was buy saluto 125 (Rj01 ks 1302) before 5 month
          The dealer is cheated on me, gave me a demo bike
          The bike has many problems 1 fuel unit is not working
          2 side panel is brake
          3 back brake light is not working
          4 every 5-6 days the bike is create problem
          Engine is not work properly
          This is my last request to you
          Please solve my problem or change the bike
          Otherwise i will claim to the yahama nd dealer also
          The dealer name is "paras motor" in ajmer (Raj) 305001
          My name is lalit kachhawa
          [protected]
          [protected]
          Apr 20, 2018
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Mar 20, 2018
          Yamaha Motor India Customer Care's response
          Dear Lalit Kachhawa, We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

          Warm Regards
          Team Yamaha India
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            U
            uttam007
            from Murbad, Maharashtra
            Mar 9, 2018
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            Address: Pune, Maharashtra, 411052

            Dear sir/madam
            We have brought yamaha's ray zr scooter since 6 months ago but from the second month we face problem with scooter. The vehicle is suddenly stop. We had told that problem to the showroom since 4 months ago they solved that problem 3 times but still vehicle not working properly. What we will do now please must reply us... Now we're frusted and we don't wanna get back that scooter again. Tell us how to replace it or anything. We're very harrasted by their service.
            Apr 20, 2018
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Mar 20, 2018
            Yamaha Motor India Customer Care's response
            Hi,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
            I have vibrations in my r15... After the service also...
            Yamaha Motor India Customer Care's response, Mar 20, 2018
            Verified Support
            Hi,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
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              K
              Kalyan Vinoth
              from Chennai, Tamil Nadu
              Mar 6, 2018
              Resolved
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              Address: 600100

              I got my bike (Fz25) delivered on 5th of june. After usage of 4 months, my real disk pad got damaged and i replaced it by paying around 1000 rupees. Now again on 6th of february my real disk pad got damaged. Hardly a period of 9 months since i purchased my vehicle, but the issue had occurred twice. This is how a well reputed company like yamaha manufacture their parts. Even last time i mailed yamaha regarding this issue, but there was no reply from them. Literally frustrated because of this.
              Apr 7, 2018
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Mar 07, 2018
              Yamaha Motor India Customer Care's response
              Hi,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

              Regards
              Team Yamaha
              Mar 13, 2018
              ScoterHear's response
              Mujhe Ye modal scotar chahiye
              Mai handicap hu Sr mujhe Ye modal chahiye scotr Piaggiao mp3 haibered 125 ya 250y ya 500 modal Yamaha revs your heart Addarss Mumbai Kurla 400024

              Sr mai handicap hu mujhe Piaggiao mp3haibered socotr modal me Yamaha ka scotr chahiye India Mumbai Kurla 400024

              real disk pad issue in fz25 - Comment #3038289 - Image #0
              real disk pad issue in fz25 - Comment #3038289 - Image #1
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                S
                sreejithus
                from Chennai, Tamil Nadu
                Mar 5, 2018
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                Address: Thiruvananthapuram, Kerala, 695011

                My name is sreejith. Contact number is +91-[protected]. My email id is [protected]@gmail.com

                I bought new yamaha sz-rr (Version 2.0 ltd) on feb-16, 2018. From feb-20 onwards, i am getting issues. Please find the following.

                Feb-14, 2018 (Wednesday) : booked yamaha sz-rr (Version 2.0 ltd) military green color
                From muthoot yamaha, ulloor, trivandrum, kerala (Cin no. U50101kl1993ptc006928, gst no: 32aabcm6186h1zh)
                (Ph:[protected],[protected], [protected])
                For rs: 81, 024/-, bill no: 47492
                Feb-16, 2018 (Friday) : received the new bike from dealer
                Bike was an on-stock product from dealer.
                Engine number: g3j5e0005047
                Frame number: meirg4514h0005171
                Battery: amco ab5lb (Oe) 0mc7 326681

                Feb-20, 2018 (Tuesday) : 11.30 am : bike was automattically turned off while riding. Self start and kicker start did not work.
                It seemed the battery charge was fully gone.
                After attempting a long time, started the bike from second gear in a slop down way.

                Feb-21, 2018 (Wednesday) : 10.30 am : went to sevice centre (Muthoot yamaha, ulloor, trivandrum, kerala, ph:[protected],[protected], [protected])
                And detailed the issues to the service center.
                They have taken the bike and told me that they need bike and battery for 1 day for their checking.

                Feb-22, 2018 (Thursday) : 9.45 am : i reached service center.
                Service center authority told that they charged the battery.
                The battery might be charged off, that may be the reason.
                They told the bike has no problem. I picked the bike from service center without fully being convinced with the service center explantation.

                Mar-01, 2018 (Thursday) : 11.45 am : bike was again automatically turned off while riding. Self start was not working. Started the bike from kicker start.
                Since this happended near to service center, i showed the bike to service center immediately.
                They told the battery has no charge. The issue may be battery side.
                They collected the battery waranty card (Amco ab5lb (Oe) 0mc7 326681) from me
                And told they will replace the battery by going to amco service center.
                They taken my battery and put an old battery for temporary and gave back my bike.
                (Using that old temporary, self start was not working, only kicker start will work)

                When i ride my bike with the service-center temporary battery, i faced the same issue twice. Bike was automatically turned off while riding.
                Started the bike by kicker on during these times.

                I called service center in mid of mar-01 and mar-05 several times. They told the they given the baterry to amco service center, and battery guys
                Are checking on this, did not get a reply from them yet.

                Mar-05, 2018 (Monday) : 10.15 am : i reached service center. They told battery service center updated them as no issues in battery, so can not replace the battery.
                Yamaha service center picked my bike to check and asked me to wait for 1 hour. I waited there.
                After 1 hour, they told that they checked the bike and no issues seen and told that the issue is from my side on how i drive my bike.
                They told i might apply brakes while riding. So, brake lights were on, so battery charge was going off.
                I have been driving bike for the last 15 years. I used yamaha libero on most of my times (That is the reason i again opted to buy an yamaha bike this time as well).
                I am pretty sure that the service centre explantation is very rubbish.
                I do not want to continue this bike, i want to get the amount fully reimbursed back since this bike is quite unusable to drive any more.
                Apr 6, 2018
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Mar 06, 2018
                Yamaha Motor India Customer Care's response
                Hi,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
                Mar 06, 2018
                Mihir123's response
                My name is Mihir Raval contact
                [protected]
                Bike Always Third Class
                Bike over speed always vibrate and shut down to power
                Look is best but quantity is bad
                I purchased a Yamaha Fzsfi on 26th June 2017 from Shreya Automobiles Bankura. On 19th July the bike stopped in the middle of a highway and frantically I contacted the Dealership Shreya Automobiles where they sent some guys and said that the battery was getting down and advised me to run the bike regularly for 10-12 kms wasting petrol after buying a bike of Rs1, 02, 000. On 2nd time also the same remedy was told. On 3rd time they kept the bike for 2 days running it for 2, 000 kms and assured me that the problem won’t repeat again as the plug was getting loose due to jerking. On 4th time i.e 16th October complaint number IC-33155-S3H6 was registered by calling Yamaha Motor. Technical Advisor called me and said I cannot at this point of time as being Diwali Season there is heavy rush. Customer who purchase Yamaha product are fools and they are exploited like this thinking they won’t be able to do anything. On 23rd October Complaint was closed as dealership changed Battery and the battery regulator IYM:0001647. On 22nd October after completing 2nd service the problem recurred again and the Dealership changed the wiring of the bike. On 22nd January the same problem called Yamaha registered complaint IC-33523-L4V2. The dealership changed Battery again. They only changed Battery and fiddled with the bike thinking of no permanent solution and they were not skilled according to my point of view. On 5th of March again the same problem complaint registered IC-36380-K8S2. They refused service I each and every time the bike stops push the bike and bring it to the house. On 5th I was about to go college as I am a Professor in Department of Economics at Bankura Zilla Saradamoni Mahila Mahavidyapith and being such a reputed person Yamaha Motors along with the Dealership played mind games with me and as a result I have to go with huge mental agony and harassment. My wife who was ill on 5th March needed medical assistance but I couldn’t as the bike stopped and the dealership said in an obnoxious manner we couldn’t provide service. My case is going on in Consumer Forum Bankura. My bike is lying idle from 5th March onwards and god knows when Yamaha Motor will replace the bike and provide me a new one. The dealership sent guys from the dealership on 5th March saying that they will be installing a kick starter in a fuel injected which sounds silly from an engineering point of view. The bike is sold in the market as a Fuel Injected Variant. I refused to hand over the time as this is the 8-9 time I have to deal with the same problem and I won’t be installing a kick starter as it is a Fuel Injected bike also the dealership said in an obnoxious manner which hurt my ego. I also have the entire conversation in recorded form.Yamaha has to compensate for that and I want an explanation from Yamaha Motors regarding my harassment. Being a Professor my daily conveyance has been affected badly as the bike is in idle condition now.

                I got a call from Yamaha Motor Kolkata a service engineer called on 12th March I said I am busy in a meeting call me at 4pm. I rang him and he said I am calling just right now. I also have that entire conversation in recorded form.
                Thus Yamaha in a period of 10months could not rectify the problem which occured 8-9 times and it can be a conclusion that the bike has a manufacturing defect which Yamaha and the dealership failed to rectify from their end. The harassment that Yamaha gave me will be addressed properly in Consumer Forum and all the mind games will be put to an end. The Dealership will also have to give a reasonable and proper reason for this harassment. I want a new bike and compensation for the harassment that I dealt with.

                new bike is automatically turned off several times - Comment #3040726 - Image #0
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                  Dinesh Raghunathan
                  from Bhavani, Tamil Nadu
                  Mar 5, 2018
                  Resolved
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                  Had booked an fzs in coimbatore cag showroom on 19/02/2018. But till now they are not giving proper response regarding my few vehicle and i had paid rs.25000/- as advance payment. They are hiding something and saying tomorrow, tomorrow like this for past one week. We are from poor family bec of that they are cheating us like this. If they says tomorrow we are going at mor 10am and leaving the showroom at 4pm by beliving their commitment on tomorrow. So i request to pls take care of your own yamaha customers.
                  Apr 6, 2018
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 06, 2018
                  Yamaha Motor India Customer Care's response
                  Hi,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                  Regards
                  Team Yamaha
                  Mechanic are working properly. Service not good so bad and bike problems are not solved... 1 month bike...
                  Yamaha Motor India Customer Care's response, Mar 6, 2018
                  Verified Support
                  Hi,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

                  Regards
                  Team Yamaha
                  They are nt giving gud servicd
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                    M
                    mathan87
                    from Bengaluru, Karnataka
                    Mar 4, 2018
                    Resolved
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                    Address: Bangalore, Karnataka, 560075

                    Jc - 1707246
                    I have serviced my bike in vinayak yamaha - domlur - bangalore on 22/2/18.
                    The service is not properly done. The brake and fork bent service is not properly done.

                    The service is not proper and response is poor from the service centre.
                    Vinayak yamaha
                    Address: no. 10, service road, hal road, domlur layout, bengaluru, karnataka 560071
                    Apr 5, 2018
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 05, 2018
                    Yamaha Motor India Customer Care's response
                    Hi,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                    Regards
                    Team Yamaha
                    My self Mahendra meharban . I handover my r15 to rajpal Yamaha motor service centre lalghati bhopal. 14 days has been gone but my bike not complete due to engine parts not available there. They told me parts are comming from Noida so we don't know about time duration. Kindly solve it immediately.
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                      A
                      Amol Məşhŕãm
                      from Indore, Madhya Pradesh
                      Mar 4, 2018
                      Resolved
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                      Address: Durg, Chhattisgarh

                      I have yamaha fzs few days back accident happened. I leave my bike in yamaha service center for repair. After 1 month work not started on my bike. Then some discussion with service team they promise to give me within 2 days. When they call me to inform about completion of work, i ask how much money to pay then service team replied only rs9500. When i asked for bill they gave me a bill of rs 4500. They lied and tried to take extra money. When i see my bike i full of anger they make bill of lots of parts but they didn't change those parts. They repair old parts and polish them, charging money for new parts. So bad service and trying to rob me. Plz tell me what should i do.
                      +2 photos
                      Apr 5, 2018
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 05, 2018
                      Yamaha Motor India Customer Care's response
                      Hi,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                      Regards
                      Team Yamaha
                      It has been 5 months to purchase Yamaha FZS-FI bike from Parvati Yamaha Motors, Gaya, Bihar. still not received the RC book and Vehicle Number purchased on the name of MANISH KUMAR, Date of purchase: 28-09-17. I have visited DTO gaya also but they do not respond to common people.
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                        S
                        Sohan Mahesh Mallik
                        from Bengaluru, Karnataka
                        Mar 3, 2018
                        Resolved
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                        Address: 560057
                        Website: consumercomplaints.in

                        I purchased "fz darknight 150cc" on "22/02/2018". I noticed that back mudguard is slightly bent to right. I complained to showroom on the delivery day only but they told to bring d bike on monday and they will fix it, when i took it on monday they told to bring it on friday, and when i took the bike on friday they told me to leave the bike in the showroom only and it will be fixed by next day. When i went to get the bike today it was not yet fixed. I feel very bad about it sir. The showroom people are very careless, they didn't respond to my problem in a correct way. So i'm registering a complaint to you. So please take the required action about the service centre and my bike.
                        Showroom: sunil mehta marketing pvt. Ltd.
                        Tumkur main road,
                        Bengaluru-560057.
                        +3 photos
                        Apr 5, 2018
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 05, 2018
                        Yamaha Motor India Customer Care's response
                        Hi,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                        Regards
                        Team Yamaha
                        Mar 05, 2018
                        Updated by Sohan Mahesh Mallik
                        Username: Sohan Mahesh Mallik
                        Mobile number: [protected]
                        E-mail I'd: sohan.s2mm.[protected]@gmail.com
                        Chassis number: ME1RG4422JO139312
                        Nature of complaint: Manufacturing defect and carelessness of service centre
                        Concerned dealership: Sunil Mehta Marketing Pvt. Ltd.
                        Tumkur main road,
                        Bengaluru-560057.
                        Retail date: 22/02/2018
                        Hi i am saurabh from hamirpur haimchal pradesh. I went for a service of my bike to the nearest servuce centre. But there is no availability of air filter or coolent to exchange for R15.

                        manufacturing defect and carelessness of service centre - Comment #3027035 - Image #0
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                          V
                          Vamsi@95
                          from Bengaluru, Karnataka
                          Mar 3, 2018
                          Resolved
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                          Address: Bangalore, Karnataka, 560066

                          I have ordered new yamaha fz-s 2018 model on feb 9th in near yamaha showroom. They said it will take 15 days to reach. I also informed that i need bike loan and we can start the process of loan. They informed me that loan process will be completed in 2 days using zipride of hdfc. They also mentioned that they will contact me before 2 days of bike arrival but once the bike had arrived on feb 26th and they called me and asked to do payment immediately because of month end formality. I said that i need to apply loan and i tried for zipride but offer got expired. On immediate basis i applied for two wheeler loan where the process takes 5 days time. Once my loan is approved, i called them to confirm my delivery date. Then they stated that bike delivery will be delayed because new load is coming and it will reach by 8th and when i questioned them about previous delivery they tried to skip that topic. I asked them to cancel the bike as i got fed up with their service. Later location manager called me and said that they already sell the bike to someone in order to complete their monthly target. And they thought another load will come in 3 days. His manager said that it was his mistake that he didn’t check and now he wants me to wait for one more week to collect the bike. I got fed up with this and i’ll communicate regarding this in social media and i’ll ask my prosecution to file a case against them as because of their under promised timelines and no communication till the time i called them off.
                          Contact no : [protected]
                          Apr 6, 2018
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 06, 2018
                          Yamaha Motor India Customer Care's response
                          Hi,

                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
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                            C
                            Chicky2018
                            from Chennai, Tamil Nadu
                            Mar 2, 2018
                            Resolved
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                            Resolved

                            Address: 600100

                            I am stephen chandrakumar and have given my brand new yamaha bike no: tn 14 m 3147 as per job card no: 1709236 for 1st service to m/s samukh motors, medavakkam, chennai 600100 and its nearly 10 days and their service center has not completed the work even after so many days and it’s impossible to contact the service manager mr. Durai or anyone responsible over phone to inquire about the matter!
                            Request action to have m/s samukh motors, medavakkam, chennai 600100 to complete the job forthwith and inform me at the earliest.
                            Apr 5, 2018
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 05, 2018
                            Yamaha Motor India Customer Care's response
                            Hi,

                            Greetings from Yamaha,
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                            Regards
                            Team Yamaha
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                              S
                              sabestian123ify
                              from Mumbai, Maharashtra
                              Mar 1, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400063

                              Hi i have yamaha ray and i wanted to change a part of my vehicle and the nearest service centre has no part to sell form month this is happening their reply is there is shortage of spare parts in and around me most of the service don't have them and i am person who use is vehicle regular and i don't know why to do now next time ull open service centre plzz see to that they have all the required part in abundance the part i'm looking for is front drum plate
                              Apr 5, 2018
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 05, 2018
                              Yamaha Motor India Customer Care's response
                              Hi,

                              Greetings from Yamaha,
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                              Regards
                              Team Yamaha
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                                M
                                Mahesh warrier
                                from Chennai, Tamil Nadu
                                Feb 28, 2018
                                Resolved
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                                Dear sir

                                I am a loyal customer of yamaha, presently i am using libero which i bought in 2008 inspite of various advice i thought i should buy only yamaha and i booked and paid rs 137448 on 22nd feb through rtgs under the promise that the vehicle would be delivered on 23rd feb yamaha fz 25 by ms walters yamaha chennai kolathur
                                Till now the vehicle is not delivered and the service levels are one of the worst
                                Till the booking and money remittance they were calling me and now no response
                                I love yamaha and if this is the way your dealers behave no way, god bless
                                They want me to pay rto bribe more than that they want me to pay for the number plate which is ridiculous
                                Please refund my money so that i buy dominor or ensure i get my vehicle
                                Apr 1, 2018
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 01, 2018
                                Yamaha Motor India Customer Care's response
                                Hi,

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                Regards
                                Team Yamaha
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                                  S
                                  Saad Biya
                                  from Mumbai, Maharashtra
                                  Feb 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  I have yamaha fzs v2.0 model, my cdi is malfunctioning because of which i cant use my bike as it is the heart of the bike, its been more than 45 days, they have lied to me that we have place your order on 7 feb but the whole month is gone they are not able to provide me this part moreover the showroon naman auto sales-new panvel are telling that you consult to customare care both are diverting their responsibility towards each other
                                  i will recommend to not buy this bike because of its poor parts availability and poor service from customer care
                                  Apr 5, 2018
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 05, 2018
                                  Yamaha Motor India Customer Care's response
                                  Hi,

                                  Greetings from Yamaha,
                                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                  User name
                                  Mobile number
                                  Email id
                                  Chassis number
                                  Nature of Complaint
                                  Concerned dealership
                                  Retail date
                                  Address (if possible)
                                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                  Regards
                                  Team Yamaha
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                                    S
                                    surjit s
                                    from Chennai, Tamil Nadu
                                    Feb 28, 2018
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                                    Address: Amritsar, Punjab, 143001

                                    I visit in divine motors yamaha (Amritsar) in[protected] and i was planning to buy razyr at that time so salesman person suggest to give some advance money due to booking of bike. Later on we change the mind to buy vehicle and we were not getting the receipt at home. We thought we misplaced so we not claim. But in dec'17 i found my receipt and visit yamaha store for refund of advance money rs. 500. At that time first he denied to say its became too late for refund then he given me time one week. Later on i contacted on phone every time he given excuses and give me time next 10 day and commit problem will be resolved. Its not matter of 500 but the thing is customer advance money how they can denied. I have recording where person given me excuses which is so not acceptable for reputed company like yamaha. There is nothing mention time limit on advance receipt. My receipt no. Is 1648 dated[protected] and contact no is [protected] kindly take action and solve my concern
                                    +1 photos
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Sir i purchase yamaha fascino at December 2017, in sai moter arcot.
                                    i did not recive any gift and tour pakage in my bike,
                                    what problem i[censored] send gift and tour package voucher.
                                    detailed send me
                                    I'm not satisfied with the behavior of the lady present in the gate who stands here for not entering the customer to the service room. She is very non-sense fellow and doesn't know how to behave with the customer. The service mechanic and system for servicing is very very poor here comparable to other companies.
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                                      U
                                      uday sachin
                                      from Hyderabad, Telangana
                                      Feb 28, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500047

                                      Hello, this is uday from hyderabad this is my 2nd complaint in a span of 6 months against this service station. Even in my last complaint i clearly mentioned that this service station teams work is horrible and only after raising complaint with your team they fixed problem in my bike. Now i want to raise serious complaint and i want you guys to take some action on them rather just warning or sending an email. Coming to the issue i gave by bike for servicing in venkatesh motors service station in ameerpet, hyderabad. When i gave my bike for servicing bike was perfect and it didn't need changes apart from general service. Exactly after service next day while i was going on a long drive i was around 80km/hr speed suddenly bike was making horrible sound and when i was shifting gears from 2-3 bike was not moving freely it was running well after shifting all the gears up. I went to service centre after 2 days and clearly mentioned the issue. The senior technician had a test drive and said that chain pack was gone and i need to replace it. Just 2 days after service i had another service for replacing chain packs and they charged me around 3k for 2 times. Now exactly after 10 days my bike has same issue and now my bike is making horrible sound and doesn't move freely. I am out of hyderabad and when i checked with warangal yamaha service station they checked the oil and it was complete empty. I made a phone cal to hyderabad service station and they gave a silly idea to use any old oil and get the bike to hyderabad so that they will work on it. They charged me for oil change during service but haven't poured any oil and now my bike is making horrible sound near engine. Now after reaching hyderabad i took it to service centre and those guys told that there is a problem in the piston and i need to pay for it. It was there fault and i need to pay money for what they have done. I want to raise a serious complaint on there team.
                                      Apr 1, 2018
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 01, 2018
                                      Yamaha Motor India Customer Care's response
                                      Hi,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                      Regards
                                      Team Yamaha
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                                        K
                                        kamalrajakhan
                                        from Burla, Odisha
                                        Feb 27, 2018
                                        Resolved
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                                        Resolved

                                        Address: 756100

                                        Sir,
                                        I am kamal raja khan customer of your company. I have suffering from your bike service. Here bike service is deally and also those people are come first they wait and those people comeing late there bike service is first. Thats kind of behivour is not good for any customer. Everyone used shortcut way give money to your labour and take service in short time. Thats not fair. Please you should to take action on this showroom. Thank you
                                        Apr 1, 2018
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 01, 2018
                                        Yamaha Motor India Customer Care's response
                                        Hi,

                                        Greetings from Yamaha,
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                        Regards
                                        Team Yamaha
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