Yamaha Motor India Complaints & Reviews

Had booked an fzs in coimbatore cag showroom on 19/02/2018. But till now they are not giving proper response regarding my few vehicle and i had paid rs.25000/- as advance payment. They are hiding something and saying tomorrow, tomorrow like this for past one week. We are from poor family bec of that they are cheating us like this. If they says tomorrow we are going at mor 10am and leaving the showroom at 4pm by beliving their commitment on tomorrow. So i request to pls take care of your own yamaha customers.

Jc - 1707246
I have serviced my bike in vinayak yamaha - domlur - bangalore on 22/2/18.
The service is not properly done. The brake and fork bent service is not properly done.

The service is not proper and response is poor from the service centre.
Vinayak yamaha
Address: no. 10, service road, hal road, domlur layout, bengaluru, karnataka 560071

I have yamaha fzs few days back accident happened. I leave my bike in yamaha service center for repair. After 1 month work not started on my bike. Then some discussion with service team they promise to give me within 2 days. When they call me to inform about completion of work, i ask how much money to pay then service team replied only rs9500. When i asked for bill they gave me a bill of rs 4500. They lied and tried to take extra money. When i see my bike i full of anger they make bill of lots of parts but they didn't change those parts. They repair old parts and polish them, charging money for new parts. So bad service and trying to rob me. Plz tell me what should i do.

I purchased "fz darknight 150cc" on "22/02/2018". I noticed that back mudguard is slightly bent to right. I complained to showroom on the delivery day only but they told to bring d bike on monday and they will fix it, when i took it on monday they told to bring it on friday, and when i took the bike on friday they told me to leave the bike in the showroom only and it will be fixed by next day. When i went to get the bike today it was not yet fixed. I feel very bad about it sir. The showroom people are very careless, they didn't respond to my problem in a correct way. So i'm registering a complaint to you. So please take the required action about the service centre and my bike.
Showroom: sunil mehta marketing pvt. Ltd.
Tumkur main road,
Bengaluru-560057.

I have ordered new yamaha fz-s 2018 model on feb 9th in near yamaha showroom. They said it will take 15 days to reach. I also informed that i need bike loan and we can start the process of loan. They informed me that loan process will be completed in 2 days using zipride of hdfc. They also mentioned that they will contact me before 2 days of bike arrival but once the bike had arrived on feb 26th and they called me and asked to do payment immediately because of month end formality. I said that i need to apply loan and i tried for zipride but offer got expired. On immediate basis i applied for two wheeler loan where the process takes 5 days time. Once my loan is approved, i called them to confirm my delivery date. Then they stated that bike delivery will be delayed because new load is coming and it will reach by 8th and when i questioned them about previous delivery they tried to skip that topic. I asked them to cancel the bike as i got fed up with their service. Later location manager called me and said that they already sell the bike to someone in order to complete their monthly target. And they thought another load will come in 3 days. His manager said that it was his mistake that he didn’t check and now he wants me to wait for one more week to collect the bike. I got fed up with this and i’ll communicate regarding this in social media and i’ll ask my prosecution to file a case against them as because of their under promised timelines and no communication till the time i called them off.
Contact no : [protected]

I am stephen chandrakumar and have given my brand new yamaha bike no: tn 14 m 3147 as per job card no: 1709236 for 1st service to m/s samukh motors, medavakkam, chennai 600100 and its nearly 10 days and their service center has not completed the work even after so many days and it’s impossible to contact the service manager mr. Durai or anyone responsible over phone to inquire about the matter!
Request action to have m/s samukh motors, medavakkam, chennai 600100 to complete the job forthwith and inform me at the earliest.

Hi i have yamaha ray and i wanted to change a part of my vehicle and the nearest service centre has no part to sell form month this is happening their reply is there is shortage of spare parts in and around me most of the service don't have them and i am person who use is vehicle regular and i don't know why to do now next time ull open service centre plzz see to that they have all the required part in abundance the part i'm looking for is front drum plate

Dear sir

I am a loyal customer of yamaha, presently i am using libero which i bought in 2008 inspite of various advice i thought i should buy only yamaha and i booked and paid rs 137448 on 22nd feb through rtgs under the promise that the vehicle would be delivered on 23rd feb yamaha fz 25 by ms walters yamaha chennai kolathur
Till now the vehicle is not delivered and the service levels are one of the worst
Till the booking and money remittance they were calling me and now no response
I love yamaha and if this is the way your dealers behave no way, god bless
They want me to pay rto bribe more than that they want me to pay for the number plate which is ridiculous
Please refund my money so that i buy dominor or ensure i get my vehicle

I have yamaha fzs v2.0 model, my cdi is malfunctioning because of which i cant use my bike as it is the heart of the bike, its been more than 45 days, they have lied to me that we have place your order on 7 feb but the whole month is gone they are not able to provide me this part moreover the showroon naman auto sales-new panvel are telling that you consult to customare care both are diverting their responsibility towards each other
i will recommend to not buy this bike because of its poor parts availability and poor service from customer care

I visit in divine motors yamaha (Amritsar) in[protected] and i was planning to buy razyr at that time so salesman person suggest to give some advance money due to booking of bike. Later on we change the mind to buy vehicle and we were not getting the receipt at home. We thought we misplaced so we not claim. But in dec'17 i found my receipt and visit yamaha store for refund of advance money rs. 500. At that time first he denied to say its became too late for refund then he given me time one week. Later on i contacted on phone every time he given excuses and give me time next 10 day and commit problem will be resolved. Its not matter of 500 but the thing is customer advance money how they can denied. I have recording where person given me excuses which is so not acceptable for reputed company like yamaha. There is nothing mention time limit on advance receipt. My receipt no. Is 1648 dated[protected] and contact no is [protected] kindly take action and solve my concern

Hello, this is uday from hyderabad this is my 2nd complaint in a span of 6 months against this service station. Even in my last complaint i clearly mentioned that this service station teams work is horrible and only after raising complaint with your team they fixed problem in my bike. Now i want to raise serious complaint and i want you guys to take some action on them rather just warning or sending an email. Coming to the issue i gave by bike for servicing in venkatesh motors service station in ameerpet, hyderabad. When i gave my bike for servicing bike was perfect and it didn't need changes apart from general service. Exactly after service next day while i was going on a long drive i was around 80km/hr speed suddenly bike was making horrible sound and when i was shifting gears from 2-3 bike was not moving freely it was running well after shifting all the gears up. I went to service centre after 2 days and clearly mentioned the issue. The senior technician had a test drive and said that chain pack was gone and i need to replace it. Just 2 days after service i had another service for replacing chain packs and they charged me around 3k for 2 times. Now exactly after 10 days my bike has same issue and now my bike is making horrible sound and doesn't move freely. I am out of hyderabad and when i checked with warangal yamaha service station they checked the oil and it was complete empty. I made a phone cal to hyderabad service station and they gave a silly idea to use any old oil and get the bike to hyderabad so that they will work on it. They charged me for oil change during service but haven't poured any oil and now my bike is making horrible sound near engine. Now after reaching hyderabad i took it to service centre and those guys told that there is a problem in the piston and i need to pay for it. It was there fault and i need to pay money for what they have done. I want to raise a serious complaint on there team.

Sir,
I am kamal raja khan customer of your company. I have suffering from your bike service. Here bike service is deally and also those people are come first they wait and those people comeing late there bike service is first. Thats kind of behivour is not good for any customer. Everyone used shortcut way give money to your labour and take service in short time. Thats not fair. Please you should to take action on this showroom. Thank you

Hi
Yesterday i buy one scooter ray zr. At that time it will not start properly but showroom। incharge says it's new and no battery so no problem. But today it didn't start. I buy it for my wife and she tries so many times but it didn't start. What will i do. It is useless she can't start from kick. She have pain in knees. I buy it from jitender auto rohini. Today i recd registration no dl8scg5072. This is totally fraud by your dealer. I don't want this scooter. I want another one.

Dear sir,
This is your kind information that, i had purchased fz-s v 2.0 in october 10th 2017.. I had done my 1st servicing within time.. When i was going to do 2nd service they had completed the work but the service quality was very very poor... I told them that my front disc pad has noise from date of purchase. I informed them in the time of 1st servicing but they ignored, and again in 2nd servicing i told them same problem but that time they again ignored.. The disc plate condition is ok there is no defect. For your further reference i have attached the pictures.
So may i request you to kindly look into the matter and resolve my query.

Thanks & regards
Abhijit debnath
[protected]

Dear sir
I have a yamaha szrr bike. Now it was running out of odometer. I had alredey informed my nearest yamaha showroom at cherthala coir city ottappunna. They are not done my service and charged that odometer cable. It was really painfull for me. I am not satisfied with this kind of service, we all trusted and happy with having yamaha family so kindly please do the need full thing..

With regards,
Akhil das
Kalathilchira (H)
Varanam. P. O
Cherthala
Aleppey
Kerala 688555
Mob: [protected]

Yamaha as a brand had been a synonym for service and quality for me before this. I had given my bike for service to your service center at pathanamthitta, kerala. I didn't give it at local workshop and gave preference to your service center because i thought i will get genuine service. Contrary to that after service i get the bike in the same old condition as before and a bill of rs 17000. I don't have a problem paying the bill but whats the use of mere paying the bill if i have to ride the bike on the same old condition.

They are the worst ever retailer spoiling the name of yamaha...I bought my new bike on this February 1, 2018 and till date (16 of feb) they didn't take any step for vechile registration..! Whenever i cal them there response will be tomorrow will make it for sure sir ! But there words are only words no action! No apology ! Nothing they are doing from their side! They also made a ad has free helmet ! But nothing i have received from them..whenever i ask about helmet they r just saying that same dead answer tomorrow sir.. Atlast losing my patience, i went for showroom directly today..they treated my like a ### ! I made the inquiry about vechile registration with an member in the showrrom and suddenly one of the showroom incharge shouted at the boy and said come look other customers he (me)already got his bike why ARE YOU LOOKing for him.. at this point i realized there characters they are just using us to buy their bikes and once we got our bike they'll treat us like BULL###..### managent have to take action against such irresponsible persons..i rated 1 star for this showroom since because of no negative option available.. Peoples pls dont visit this showroom for buying new bikes..i[censored] prefer for yamaha visit some other showroom dont ever buy here ..i[censored] still want to take rist ur most welcome to our ### team..! This was my first bike but it al went wrong beacuse of this careless irresponsible lazy goozes..Stay away from VARADHAMAN OR else sure you'll lose ur self respect

Its my worst experience from yamaha, its such a careless and irresponsible company, i wanted cdi for my fzs 2014 model, first the panvel dealer (Naman auto sales) fooled for a month that they will provide me that part even if i was ready to pay advance cash, then when i complaint to customare care they told that very soon they will provide the part but till now they have not done it, its been exactly 45 days now since they are fooling me, and cant use my bike for 45 days and i am sure the people who wants to buy yamaha bike will not think of buying such a bike whose parts are not available because you will be a matter of joke in the society like me for buying this bike
Worst service from dealer and customer care both, and they dont have guts to pick up my call

I recently left my rx 135 bike for service st kavin motors, dharapuram which is an yamaha authorised service center.
But they spoiled my whole bike.
The engine got jammed and it took me an expense of 10000rs.
I think the technician is not yamaha certified.
I just need to confirm whether technician is yamaha certified or not.
For your information, i inform you that when i left my bike for service it was in good condition but after servicing it got jammed.
Kindly help me with this and take appropriate action against this.

I am sumit nath prasad from jamshedpur the owner of yamaha fz fi bearing registration number - jh05bg4462. I got my bike serviced in m/s car cure, kalimati road, near howrah bridge, jamshedpur - 831001 on dated - 15/02/2018.
My vehicle under went schedule service and clutch o/h but they didn't mentioned that the brake pads need to be replaced nor they have checked. Due to which when i took brake my front wheel got locked and i met with a major accident which led in damaging my right hand and leg.
Don't these people value life? Or checking of brake pads is a very lengthy work? Or it is a negligible thing? Is it not included in service? When i gave approval for doing every work wouldn't i have given approval for a 300-400 rs thing which is a life risking factor?
I being an automobile engineer and working in the same field with mercedes benz india think that all the points mentioned above are very important and life risking thing.
Seeking any action or reply from yamaha.

Regards,
Sumit nath prasad,
Reg. No.- jh05bg4462,
Chassis no - me1rg0718f0052479
Ph. No.- [protected] / [protected].