Yebhi.com Complaints & Reviews

Hello ,
this guys from yebhi.com made me wait for my refund from :5/21/2011 . i contacted thier support and then made to wait again and after they came to touch with me after 2 conversation they said already cheque is delieverd. if the cheque is delivered then who recieved it if my parents or me dint collect it? they are not even giving me the airway or courier number and also i asked for which account they had sent the cheque to they dint reply to any of these and i m tired of replying . i have the right to know atleast who recieved it or for whose account cheque was sent cause i had never sent them any info of any of our bank account info..

YBH397385
YBH397380
YBH397371

thank you

Hi,
i would like to complain about the Bigshoebazaar.com or Yebhi.com and online shopping company.

I was cheated by the Yebhi.com or Bigshoebazaar.com company. they are operating with the false company
its regarding the 2 cases 1) refund not received 2) gift voucher as its date has been expired...
i have ordered 2 slippers from ur web site out of which 1 was of small size i called for refund of the same it was adidas slippers on 17 of april the boy from yebhi took the slippers and that’s it..i inquired many times for the same lastly i was told that they will call as the refund is made.........
after this again i ordered 2 more slippers adidas men 12 used a gift voucherof rs 1000 + made some payment and called customer care after order that plz check and deliver the articleof size as i ordered in the same month april again the articles delivered was not of size i ordered (short) i again called and politely asked not waste further my time and send me the proper size and take back the delivered things...... again a reverse pick up is maid and i was told that the gift voucher will be generated of the same amount and you can shop any thing again...despite of many calls i was not told about any thing...finally the gift voucher is generated after more then a month wait and was mailed on Wed, May 9, 2012 at 3:44 PM which was valid till 15 may 2012 i was not informed for the same,i was out of town and could access my mail now when i hv returned found that the website is notworking from 15 may onwards i called customer care again and wad told that u’ll be contacted fromrefund ASAP PLEASE WAIT. no reply yet i have been mailing, calling u @ [protected]@yebhi.com, from last 1 week continuously STILL NO REPLYnow please let me know that is buying a product from yebhi.com is such a big punishment i have to call u mail you select the product then return u again call u mail u finally wait for reply and u silently shut down your web site.and all my details are in my acc plz find then from there

With refeence to order no YBH1885517.I hav order a product but wrong product dispatched to me.KIndly replace

vinay
[protected]

sir
i recharged my mobile from yebhi.com on 8 may and amout is debited from my account but my recharge is not done after so many complaints on there email adress there is not any reply from co. so i posted my complaint on yebhi facebook page after that co. officer call me an told me that co. recived ur amount after some time so ur recharge is not done by our syestum an ur amount is refunded on that day an amount shows in next four days in your bank account but amonut is no credited in my account an
again i placed a complaint on yebhis fb page than co. officer call me an told me that plz remove ur complaint from our page it give nagetive effect to our coustomer an your problum is solve with in 24 hours but after so many time again no reply from co.

copy of mail that co. send to my email adress
ORDER DETAILS:
Merchant Site URL : http://
www.yebhi.com/ Order Number:
YCSP33544 Order Received: May 8,
2012
Total Amount : INR (Indian Rupees)
95.00
State Bank of India Account Holder :
vivek Billing Address : (As entered by
the Customer) Ludhiana
141008 India Customer's Phone
Number : [protected] Customer's E-
mail ID : [protected]@gmail.com
Customer's IP Address : 101.214.96.178
Recipient's Name : N/A
Shipping Address : N/A N/A N/A N/A
N/A
Recipient's Phone Number : N/A
Special Instructions : None
Regards,
CCAvenue Customer Service

vivek
for any information plz contect me on my no
[protected]

I have received my yebhi order no YBH1481257 on 30th april'2012 through blue dart courier AWB No -[protected]. on checking the items,
i found one item (Product code[protected];Brand-Nirlon is damage(bend) condition and for that the lid/cover cannot be fitted. On 1st may'2012, i emailed them about the damage product. they had sent me an email on 1st may'2012 and gave me a Complaint number CC[protected].The email also said they would response to me within 24hrs. But even after 30 hrs ,i got no reply. Then i email again 0n the 2nd may'2012. then they replied " we have checked, the order number YBH1481257 has delivered to you on 28th April 2012. Since, you stated that you have
received the damage article. We are sorry to inform you that we will not be able to accept your return as you
have informed us on 1st of May 2012."

Respected Sir,

There were two orders placed on 13th April'12 and the product delivery was received somewheer between 16th April'12 to 20th April'12. An request was made on 30th April'12 for size change as the size was not fitting to the kids foot. But unnecessary policies were being disclosed at the moment the complaint was lodged & it was said that the replacement is not possible. Only refund can be done and the products can be collected back if wanted but no replacement. Would request you to interefere into this matter and get it resolved.

Details of the order numbers were placed on 13th April'12 are as follows:

Shipping provider: Yebhi Express

Airway bill number: N[protected]MI2
YPC1429557
&

Shipping provider: Yebhi Express

Airway bill number: N[protected]EDN
YPC1429293

Thanks & best regards,
Akanksha

Ordered a sippy cup from yebhi.com & it was supposed to get deliver on or after 17th April through bluedart vide Awb [protected] however it didnt come thereafter i called them they give me a complaint no. of CC[protected] that d product will get delivered before 30th april but on 28th to my suprise i tracked & this is what i found :Waybill No : [protected] Reference No : YBH1420742
Pickup Date 14 April 2012
From New Delhi
To Guwahati
Status Returned To Origin
Contact Customer Service
New Waybill No [protected]

Waybill No : [protected]
Pickup Date 26 April 2012
From Guwahati
To New Delhi
Status In Transit
Await Delivery Information
Expected Date of Delivery 28 April 2012

I ordered for my baby..& this is the service that d company provides...

I have purchased two articles from online shopping site Yebhi.com.My order no was YBH1018393,dated 15/1/2012.
Out of two article one was defective.Accordingly I called the customer care and returned both the article via DTDC courier(K[protected].
They have received the CN but told that only 1 article was there in the packet.Then I have confirmed with courier and found that weight at the time of booking and delivery was same.So no question of discrepancy from courier part.and the same thing I have intimated to Yebhi.com with proof from courier.But they denied and refunded only one article.They were supposed to bear the cost of courier also but they dint.
Please help.

I purchased a shirt and perfume for Rs 2500/ online from http://emartindia.yebhi.com on 19 Februry 2012.
Order id is: EMT1152732
They sent an SMS that my items have been shipped using DTDC Consignment D09027813
When I tracked the consignment on 22 Februry on DTDC website, I got shock to see that the items have been delivered but I didnot recieved any of the items.
Inspite of my various complaints by email and phone to Yebhi.com, they till date have not given any resoution.
Their customer service is worst and they don't track previous customer communication history and on each call/email, they open a new incident and it all begins again.

It has been 10 times at least, they keep you on IVR for more than 30 minutes once you press 2 for order status on number[protected] thay you have to disconnect the call in frustration.

Complaint id from yebhi.com is:
CC[protected] lodged on Saturday, February 25, 2012 4:10 PM but NO RESULTION till date

I tried to find myself that where they deliverd the consignment and after my continuous efforts to find it and running between various DTDC offices, I somehow managed to get DTDC Delivery Run Sheet which is attached with this complaint.


Any illeterate delivery boy delivered it to wrong address as I never recieved it and when I called the reciever's number mentioned in Delivery Run Sheet , he refused to talk. On Delivery Run Sheet there is not my signature and mobile number.
I am frustrated and irate. I would suggest not to buy anything from Yebhi.com.
I don't have any hope from them but from indian consumer court now.
I want my items or I will have to report the entire episode to consumer court.


Amit -
[protected]

i had ordered shoes from yebhi.com on 15th january 2012 with order no.-YBH1017156 which was delivered to me by ARAMEX with Airway bill number: [protected] .but i found the shoes to be of poor quality so i called them for reverse pick up but they could'nt arrange for one so they said to send it to them.I send it to them by DTDC with consignment no.-D08016345 on 2nd feb 2012 which reached them on 6th feb 2012 .i got a call from them for conformation of receipt of returned product and said that i will be attended witin 24 hr which i was not...so i called them ,they gave the excuse that your request is on process & that i will called back within 24 hrs but i was'nt...after that i had called them many times but they give me the same exuse that they will call back within 24 hr which they never do....my complaint no with yebhi.com is-cc[protected]

I have purchased Two watches from Yebhi .com( Oct 2011), The quality of the watches soo poor that after about 40 days of delivery both the watches starps was damaged. Then I contacted there coustomer care in dec 2011, and they assured me that the will replace the watches and they arranged for pick-up. On my surprise they same packet was again delivred to me. when I contacted with them they said by mistake they have send the same packet .On my several discussions, they again arranged for pick-up. Again no revert come from them and when I have inquired they have refuded me the amount for one watch and assured me that the second will follows. i am requlary in touch with them but till now no solution has been provided. Every time they said they will call back but they never turned up.Now I almost know all the persons working in there customer support. Ranjan, Upansana,Karan, Anjali,Luxmi,Jatin,Anupama,Vasim,Gurpreet,Jaswant,karan arora,Gitanlai, .

Dear Sir,

I have ordered a shoe in Yebhi.com and my Order no. YBH905348 Order value:2379.00 at Yebhi.com on 13th December 2011. I found some problem with shoe which was not fitting on my foot so I have mailed on [protected]@yebhi.com on 28th Dec. 2011 as mentioned on site. I have waited till one month for reply from Yebhi.com but no response. After that one day I called to customer care of Yebhi.com and they provided a mail of amit.[protected]@yebhi.com; on which I have resent all issues on 29th Jan' 2012. But I never get back any response from his side or any others from Yebhi.com own-self. After a long followed with customer care on phone they have picked my shoes on 6th Feb 2012 and I was told that you will get money or return the shoe within 8 days .

After that I have sent so many mails to Amit but no response from his side. I am doing call continuous on Yebhi but still no exact update. Everytime when I made a call to customer care their executive give me only one reply "will be get back within 24 hours" but that 24 hours never came.

Now my Hard cash and shoes both are with them and I don't have exact update what is going on. Due to this I am very much disturb and sleepless night. As a customer Rs. 2379.00 is very much value for me.

They are promising a lot on site towards customer satisfaction but in real there is no service and feeling their response when customer is in trouble and there is no time frame for solution.

I have all the mails which was sent by me.

Sir,
This is regarding my online shopping order on Yebhi.com on 29th Jan 2012.
My order no is YBH1064780
I have not received my goods yet.I have lodged complaint to customer service of yebhi.com but I am not happy with their response.I have been perusing this matter since 4th Feb 2012 with yebhi.com
I have talked to Mr Lalit Joshi and Mr Bhalendra Yadav in yebhi.com regarding this but it hasn't helped so far.

My complaint nos are as follows...
complaint no (CC[protected] ), complaint no (CC[protected]), CC[protected]
Order No- YBH1064780

I placed my order YBH1080581 on 3rd feb. 2012. and they change order status un-verified to verified to in process. These all status changed within two days but from day two to till date its never changed, I e-mail regarding the same but they reply


Thank you for choosing Yebhi.com. We appreciate the opportunity to assist you.

This email is in response to your E-Mail dated 15th February 2012 regarding order number YBH1080581.

We are extremely apologize for the delay in dispatching your order however, we have escalated this issue to our concern department so
that they can check and dispatch the order at the earliest. Hence, we request you to please allow us some time and this is your complaint number CC[protected] for the future reference.

For further queries/clarifications feel free to contact us Email or Phone[protected] we will be glad to help you.

Thanks & Regards,
Waseem Ansari
Customer Support,
Yebhi.com
"Customer -First, Second, Third"



Now its been 15 days and still no result. I dont know what should i do.

my complaint no. is CC[protected].

i placed order on 4/1/12 for rebook deodrants and puma shoes....order was short delivered,as seen apparent from sealed packet dat puma shoes r absent...i refused order after consultation wid customer care..packet was sealed n reached their warehouse....they gave me credit of Rs 203 in form of gift voucher only inlieu of reebok deodrants......10 days passed they still not provide me credit for puma shoes worth Rs501..i wrote them several email n talk 2 their customer care but in vain.i was very much mentally harrashed by them.....now i want u 2 provide me justice inform of refund...i will be very thankful to you.
order no.YBH983413

My father has gifted me this Tablet and your person doesnt bother to take a response.

The tablet is pathetic. Internet can be worked only with one Internet Dongle which is Huawei 173 and i have gone to 8 galleries and it is not available at all

I also spoke to the Funtab empoyee. His no is [protected]. His name is Naresh every time he comes up with a new excuse. I asked him to provide the solution but he himeself is cluless of his own product.

I am at mercy of Yebhi.com. an amount of 8000 is not easy amount which i can forget

I am wondering is someone can help me in this.

I HAVE SENT A MAIL TO YEBHI AND ALSO SPOKE TO FUNTAB THEY SAY THEY CANNOT DO ANYTHING ABOUT IT

Regards
Vaibhav
[protected]@GMAIL.COM

SIR,

I HAVE ORDERED A IPAD2 WITH 16 GB Wi.Fi FROM WWW.YEBHI.COM. PLEASE REFER MY ORDER NO. YBH1023583, Order value:27830.00
ON 16-JANUARY-2012 AT 9:00:51 PM AND PAID ONLINE BY HDFC CREDIT CARD, AND TRANSACTION WAS SUCCESSFUL. AS PER THE TERMS OF THE COMPANY, ITEM IS TO BE DELIVERED WITHIN 7 TO 8 WORKING DAYS.
SIR, TILL DATE I HAVE NOT RECEIVED THE ITEM. I RANG TO THE COMPANY MANY TIMES. THEY TOLD ME THAT, ITEMS IS DELICATE. HENCE REQUIRES GOOD PACKING. TILL DATE THEY ARE PACKING. AGAIN I RANG THEM. THEY TOLD ME THAT, THEY ARE SENDING THE FRESH STOCK.

SANJAY SUDHAKAR RAO
MOBILE. [protected]

Dear Sir,

I have purchased one Nokia Asha 200 mobile and a Memory card from "Yebhi.com" order no. "YBH1022280" on 16th Jan. 2012. for which I have paid through Credit Card, today is 27th Jan. but the mobile & memory card not yet deliver.

followups:
1. When I ordered online I have got an message that "will ship in 48 Hrs." (I have copy of that).
2. When I called at customer care, they told me that this order will reach you in 7 days.
3. After 3-4 days when i called at customer care, they told me that order will ship in 7 days from their end and reach you on 8th or 9th day.
4. After continuous followup on 27 Jan. (after 11th day) they inform me that they can not deliver the order and they can return the money.
5. They also inform me that return of money process will take 5-7 working days.

Issue:- I am not able to understand what action I can be taken against them. I am already harrased for 11 days, money already deducted and generated in Statement. money will return in my credit card a/c, if I paid dues, this will charge me Double. If i did't pay dues and they will delay in return the money and I will be charge for credit card interest then who will paid the charges.

Pls. help me and advise


Best Regards

Dinesh Sharma
[protected]
e-mail : Sharma.[protected]@in.sms-siemag.com

Complaint Number: CC[protected]

http://www.yebhi.com/

YEBHI.COM is a total fraud site, they have charged me for 2 products and dispatched only one mentioned in the bill as well And I am contacting these frauds from the past 5-6 days and none of the concerned person is reverting back with the solution. Now after so much of disgusting calls I have decided to escalate the case to consumer court.
As they are neither refunding my money nor dispatching the product.

Rimmy
[protected]

P.S. I have the proof bill receipt as well.

I have placed an order on online shopping site www.yebhi.com on[protected] through netbanking.The required amount has been deducted from my account ,I have not recieved my order yet despite of several calls on the toll free helpline number [protected].. they hav cald just one n said that the said order is cancelled.. please do the needful.. The order related neccessary are as below:-
Order no:
YBH942886
Order Value: INR 790.00
Date: 12/22/2011 11:49:44 PM
Payment Mode : Net Banking (thru CC Avenue)
Payment Status : Payment Successful
true
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