Yebhi.com Complaints & Reviews

mai yebhi pe regular custmer hu kafi tym se..pahele jo bhi prblm hoti thi 24to 48 hours me solve ho jati thi...but last mnth se pata ni enko kya hua hai meri koi prblm solve ni kar rahe...mai jab bhi call karta hu everytym new req dal dete hai sale..ki ane aap req dalwa dalwa call karna band kar dega.... Mere kafi orders hai jiska mujhe abhi tak refund nahi mila...nd ek order mera pata ni kisi aur ko de diya ya fir dtdc walo ne khud khapa liya aur mare hi sigh kar diye us packet se dekh kar...mera delhi se jaito ke liye aa raha tha courier aur bathinda me se hi gayab kar diya aur abhi tak kuch nahi kiya salo ne...daily call karta hu..but kehte hum nahi denge refund kya kar loge aap....
YBH704559 nd YBH672169 Tracking no/ Z[protected]th of nov ko
maine apne do order ek sath return kiye the dtdc se ,,,but abhi tak usme se ek ka refund hua hai YBH704559 ,,,but YBH6732169 ka refund abhi tak nahi hu....:q :q :q 14th of nov se lagatar call kar raha hu kyu ni hua.....CC[protected] nd CC[protected]..
dis iz my req jo ki mai daily call karta hu yebhi me day and night... rat ko daily meri bat YEBHI me GURPREET g se hoti hai...unhone apne hand se mere liye kafi kuch kiya jo unke hath me tha..but jo sale seniors hai wo kuch nahi karte kehte hai humse kuch nahi hoga sorry kehke call kat dete hai.....
nd mera ek order YBH583199 jo ki quality issue thi jisme kyu ki yebhi walle sate articles ko sold karte hai dublicate maine es order me red tape ka shoes mangwaya tha ..jo ki sara andar se fata hua tha...maine jab kah aki ese wapis mangwalo to unhone kaha ki abhi app bejh dijiye apke jitne charges honge hum apko pay kar denge..bur abhi tak salo ne kuch nahi diya...maine esko
DTDC tracking no Z47226548 return kiya tha 19/10/2011 ko 31st of oct ko mail ki thi karan arora , wo kehte mujhe koi mail nahi ayi....maine ek nahi 4 bar ki thi [protected]@yebhi.com pe nd aur bhi kafi logo ko but aaj to salo ne saf inkar kar diya kehte hum kuch nahi denge jo karna hai wo karlo...
plz meri help karoooooooooo te mainu jaldi to jaldi revert karo...dis is my humble req to you..plzzz help..

my order of 11/11/2011 i will not agree for this so make it clear that this article u send me as soon as possible. i have made the payment to ur axis bank a/c in the name of " shop online trading pvt. ltd" so check verified and send me my articals. this is connected to 16/10/2011s article which is valid and i m reordering the difrent article. i didnt receive my order yet . this is the 10th day when i call cust. care they say within 1/2 days but no confirmation from their side.
thanks and regards
yogesh s. deshpande
[protected]

I have two unresolved issues with Yebhi.com. No satisfactory response I am getting for the last two weeks. The issues are
1. Against the returned items yebhi.com issued me Gift Voucher of about Rs 628. I tried to make a purchase and it could not be completed but yebhi.com started to show that Gift Voucher had been redeemed. I made complaints but I was asked every time to wait wait and wait.
2. I made another purchase and again I returned few items (4 pairs of slippers) due to wrong size. They only generated vouchers against 2 pairs. I made at least 10 complaints. Nobody cares. Again I was asked to wait.
Further, on every complaint I was being asked to tell the things from A to Z. I do not know what I can do to them.
M R Abidi

I bought shoes from Yebhi.com order # YBH372594. I selected red tape shoes from website and ordered online as I thought it was a good deal but unfortunately i received a fake product. it was a replica of red tape...totally duplicate product. do not believe on these cheaters. online shopping portals are most of the time fraud. I would suggest to be careful before ordering online.
I asked company few times about this but they just says sorry about this and don't take any action. Is there anybody who can help me to solve this issue?

My self ANIEL i order a watch on YABHI.COM on 17/10/2011. and deposit the 7995 through cheque on their icici bank account ,same time the amount is credited on their account...but till now their neither send me the watch nor they refunding my amount ...i used to call several time on their customer care number they say ..that the stock is not available.... .....and when i say refund my amount ...they simply harassing me and making wrong committeemen always saying tomorrow we send it to you.....today we will send cheque to u..etc..

regards-

i want to cancel my orders on yebhi.com. but there are no options to cancel . please cancel my orders.

Dear Sir,

With reference to the below trailed massage I have not received any refund or Coupon as assured by Yebhi.com as discussed with Mr. Mukesh.

For which i have called many time to customer care, but every time they say your request has been kept on high priority and will recieve call from the customer care very soon. but till today no response from them.

Kindly look into the matter.

Thanking you

Suraj Kumar Biswal
[protected]
Dear Sir,

I had Ordered 2 Nos Trousers through Yebhi.com site, for Diwali Gift to my brother, and waiting eagerly for receiving., today when i received my product and while i opened the Parcel Bag I filled with lots of shame.

Acutely when i opened my parcel there was no Trousers inside... I found two nos Health Magazine with a Diwali Gift A perfume given by Yebhi.com to mocking me.

For you convenience i am providing my Order Detail :

Name : Suraj Kumar Biswal
My Order No : YBH685848
My Phone no : [protected]


Sir, I request kindly look into the matter also i request to you kindly stop this kind of site to make full others.

Thanking you,

Suraj Kumar Biswal
Oct 31, 2011 by
suraj.biswal80
Dear Sir,

Thanks for your action in this regards, Today i have received a call from Mr. Mukesh from Yebhi, and they agree with the wrong consignment and ready to replace.

And they asked me 2 days time to revert back to me.

Thanking you,

Suraj Kumar Biswal
[protected]
Nov 9, 2011 by
suraj.biswal80
Dear Sir,

This is sorry to say that Yebhi.com is still not resolved my above said problem, As said they called me and assured to resolve this with in two days by compensating me by refund or by Coupon.

But, after that nither i recieve any call nor any refund or Coupon. i called to customer care too... every time they say they have esclated the issue to higher management. but no result.

Kindly look in to the matter.

Thanking you,

Suraj Kumar Biswal
[protected]

Hello,

This is regarding my courier package which was supposed to be delivered through the most PATHETIC courier service - Aramex. I have no words to let out my frustration after my disastrous experience with Aramex. The employees are dumber than ever and not to forget the phone numbers which I have dialled over the period of time who do not respond properly or rather I can say they aren't true to their words. They just LIE ALL the TIME !!!

I had this bad experience with Yebhi.com and after the traumatic situation i went through, the money was refunded in my yebhi account as a gift voucher. I purchased a small item to just check whether it will reach properly and thought maybe one delivery has suffered, any others in the future won't suffer. And then after 2-3 days i ordered few things and paid through the gift voucher. After literally calling 100 times in a day to yebhi and Aramex, I got my later order. When I asked them about the order I made before this order, the delivery guy had no clue. Customer care 'RUDE' executive told me I am receiving both the items on the same day which makes sense. I don't understand what do you do with somebody else's courier. You are asked to deliver it to a particular place and you do it. I mean it's your job. But they don't. Probably, they frame it and keep gazing at it in their office. When i called so many times, i got my first courier, so if I hadn't called I wouldn't have received my courier at all !!!!! I was shocked at all this. I spent close to 100rs calling people not to mention the efffort was so unfruitful.

Now after 2 days of assurance that the second item will get delivered, it's still not with me. I had opted for CoD that's why I am so paitent till now. I mean, what in the name of God you do with somebody else's courier. Dont they understand that they need to get going and deliver and finish it off........why make the customer call for it again and again as if my life depended on it !!!!!!

Utterly useless people at Aramex. Nothing works. To yebhi people, I am sorry I am really disappointed that inspite of going through a horrible experience with aramex, you again sent my courier through them. And look at the shamelessness from Aramex's side, inspite of knowing that I had a bitter expereince with them, they didn't feel taking some caution this time. They are the same. I wonder how they deliver products across so many countries. And their website, is USELESS!!!! you just get to see the shipment going in and out for delivery but it never reaches you, MIND YOU!!!! still a secret I am yet to crack. On Yebhi,com's side, they failed to follow up with the Aramex people. Emailing doesn't work for lazy people like aramex. over the email even I can say 'Sorry' and end the matter or say i am working on it. I really don't seem to understand this term 'I AM WORKING ON IT'.........you don't really have to work on it but move and deliver the said parcel to me.

I am totally frustrated. I am convinced after going through this hell for the 3rd time in a line with yebhi/aramex courier delivery that the history is going to repeat.

BOTTOM LINE: I am never going to shop on yebhi.com and aramex......I haven't even heard this name before.

To Yebhi.com: I am very upset, angry, frustrated and raged. I know you cannot understand my situation. You cannot understand what happens when you keep calling the customer service every 2 hours at aramex and then they give you some vague reasons. you don't understand how it is to wait for the delivery guy from 5pm till 7.30 pm and that too when he says he will come before 5pm. You cannot understand how embarassing it is, when you have to surprise gift someone and the courier never comes and the day is already gone when the person was to get surprised. You and your services are not reliable at all.

Not thank you at all

Troubled customer :(

I purchased a bag from yebhi under order no.: YBH544096. The bag did not meet the required criteria and i demanded a reverse pickup which was accepted and executed. I was promised a full refund within a period of some days, however, i did not receive any money yet. Every time i contacted yebhi.com, i was assured the refund to be accelerated and processed immediately within 24 hours. It has now been almost 2 months and I still don't see any refund.

i order the Reebok shoe online from yebhi.com on 25 Oct. 2011 and the payment was done successful through the net-banking. But still I have not received the shipment. Regarding this daily i called to the call center of yebhi.com, but they are always giving me the 24 hours time limit. On 2nd Nov 2011 i booked the complaint (complaint no. CC[protected]) but still it is pending.
The delay is due to the 50/- octroi charges. The AFL courier (from which the yebhi.com send my shipment) given a call on my mobile and demanded the Rs. 50/- as an octroi charges and such charges are not mentioned anywhere while doing the online shopping. So i refused to pay the Rs 50/- as an octroi charges and because of that they are not delivered. Also the remark the AFL courier make is the "REFUSED DELIVERY" which means I refused the delivery which is wrong.
The status given by the AFL courier on 2nd Nov 2011.
AWB no :[protected] Ref No : YBH721850
Pick up date : 29/10/2011 Product Type : PACKAGES
Origin :DEL Destination :ISK
Customer : Consignee : RAVI RAHATAL Consignee City : NASHIK
Sender : SHOP ONLINE TRADING PVT LTD Pincode : 422008
Delivered Date : Status : Held for Payment
Recepient : Identification : Relationship :
Remarks : PAYMENT NOT READY

The status given by the AFL courier on 3rd Nov 2011.
AWB no :[protected] Ref No : YBH721850
Pick up date : 29/10/2011 Product Type : PACKAGES
Origin :DEL Destination :ISK
Customer : Consignee : RAVI RAHATAL Consignee City : NASHIK
Sender : SHOP ONLINE TRADING PVT LTD Pincode : 422008
Delivered Date : Status : Refused Delivery
Recepient : Identification : Relationship :
Remarks : REFUSED DELI


The status given by the AFL courier on 9th Nov 2011.
AWB no :[protected] Ref No : YBH721850
Pick up date : 29/10/2011 Product Type : PACKAGES
Origin :DEL Destination :ISK
Customer : Consignee : RAVI RAHATAL Consignee City : NASHIK
Sender : SHOP ONLINE TRADING PVT LTD Pincode : 422008
Delivered Date : Status : Refused Delivery
Recepient : Identification : Relationship :
Remarks : REFUSED OCTROI RS.50/-

i have done some purchasing on 16/10/2011 and paid the cheque amount through bank chanel of axis bank from my account to ur account . but till date i didnt receive any confirmation from u nor get any reply on the mail ? just reply me for the same. my order no-YBH683596
THE AMOUNT IS 1097/- amount deducted on 18/10/2011 only one green shirt is dispatched instead of 2 shirts and 1 t shirts SO GIVE ME A CALL ON[protected] FOR SOME REASONS I HOPE U GOT THE POINT AND DO ME THE FAVOUR TO CHECK IT FROM UR SIDE.

Hi, I am Ginto Joy Njattumkala. Recently I bought one shoe from Yebhi. Order number YBH672462. It was a defect product. So as per their comments I returned the shoes through a reverse pick up. But now they are not ready to provide me the tracking number or they are not refunding my money. What I can do against these cheats?? The products they are selling is duplicates and not having any quality.I have mailed and phoned them several times but no response.

YBH699395
Order Value: INR 1098.99
Date: 10/20/2011 12:49:41 PM
Payment Mode : Cash on Delivery

i was order a pair of shoes lotto but it was in small size and i paid full payment for my order value 1098 but it was a use less for me so i return back through BLUE DURT express limited and every day i was calling in yebhi.com but they don't answering we properly pls help to out i want my money back i attached 1 scan/photo copy of my proof that i was returned my shoes to yebhi.com

ORDER NO. YBH729286 DT. 29.10.2011
I HAVE PLACED ORDER OF THREE ITEMS
TWO PAIR OF SLIPPERS I HAVE RECEIVED
ONE SANDWICH MAKER SHOWING PO GENERATED

ORDER NO. YBH737038 DT. 29.10.2011
I HAVE PLACED ORDER OF TWO PAIR PUMA SLIPPER
ONE I HAVE RECEIVED
AND OTHER ONE SHOWING IN MY ACCOUNT VERIFIED

WHEN WE WILL BE DISPATCH BOTH ITEMS
PLEASE CHECK AND REPLY


THANKS/BEST REGARDS,
RASHID PANJA
MOB : +91 [protected]

This is related to Yebhi.com. It was my first shopping experience when I got carried away with the offers and ordered a simple slippers just to check how there service and the product quality is. The slippers reached in 2 days but the condition was so so pathetic. It was looking like some slippers they picked up from a seconds market, believe me even chor bazaar has better quality. I sent it back citing quality issues. They refunded in the form of yebhi points which means I have to shop on yebhi to get the worth of my money X-( grrr!!!! that was the second thing which put me offf!!! the third thing was that I ordered Aiva heeled footwear on 21st Oct 2011 and asked to deliver to my Pune address. When I am checking the track history it shows that the parcel is out for delivery everyday but I don't receive it. I dont think I stay in some Amazon forest that the address is hard to locate. When I call the Aramex guy in the evening on 2nd Nov 2011, he tells me that I will receive it in 1-2 days. When I refresh the aramex site immediately after the call, I see that the parcel was delivered in the afternoon itself. How did the customer care executive mislead me???? that means he didn't even check the details under my delivery online. I was so so angry. Then next day i.e. today 3rd Nov 2011, I called the yebhi.com customer care and the executive was talking pathetic english. This was his language, please let me know if you understand anything, ' koostomer nat gat the kurrect parsell' I was so disgusted with the language (1), then there was a chaos behind him as if he was sitting in a fish market !!!!! he was so bad with everything, not only english.....when i asked what he's going to do about it he said 3 days I will receive the parcel. I was like WHAT!!!!! you got to be kidding me..........3 days????they have written that it will be delivered within 2-3 days and here I am struggling to gift the delivery which was suppose to be a diwali gift after diwali :( If all this was not enough, the aramex delivery guy has only taken the signature of some person he has delivered the parcel wrongly. Aren;t the courier people suppose to take the name, number and the signature of the person receiving the courier. I don't know which lazy courier people has Yebhi.com appointed to send their parcels.

After this bad experience, I have decided that I am NOT GOING TO SHOP ANYTHING ON YEBHI.COM EVEN IF THEY OFFER PRODUCTS FOR FREE. I HAVE STILL NOT RECEIVED THE PARCEL AND DON'T KNOW WHETHER I WILL RECEIVE IT EVER :(

I Ordered for a product which looks like a poncho/ Shawl and received a Scarf ( manly looking one ) which looks nothing like in the attached /below picture.

NAME:Farrah Nongkhlaw
Order number :YBH699934
Product code: 5190401
Airway bill number: [protected]
Order Date:Date: 10/20/2011 2:50:08 PM
Date of Receipt of the product: 24-Oct-2011
Payment Mode: Net banking HDFC


Called their customer care on the 24-oct-2011 and was given a blue dart number to call for reverse pick up. When I called they would not pick up the product unless they get a call from yebhi end ,Again called the customer care on the 24-Oct-2011 ,which I was told it will take 96 HRs.No Reverse pick up done till[protected].

i Have been asking for my status in Face book customer service page and was now told it would take 6-7 working days its now been 7 working days and no reverse pick up done.

They would not acknowledge the wrong product was sent to me.

Being registered on DND, I am receiving daily 3-4 sms from Yebhi.com. When I am trying to unsubscribe my no. on their web-site its shows "YOUR MOBILE IS NOT REGISTERED WITH US" then from where the [censored] am receiving the sms. I am receiving the SMS named "SHOP. "What is the use of registering on DND. I want you to take strict action against Yebhi.com. For my mobile number contact me on my email-Id([protected]@gmail.com) or message me.

I buy a pair of puma sleepers from yebhi.com ..of puma of cost Rs.225..but with in two days one sleeper`s colour was got fade and same sleeper got broke up...

i complaint them but they give no reply now its abou 1 month........ what to do .. even i cant tell this to my parent becose they got angry on me

Dear Sir,

I had Ordered 2 Nos Pants through Yebhi.com site, for Diwali Gift to my brother, and waiting eagerly for receiving., today when i received my product and while i opened the Parcel Bag I filled with lots of shame.

Acutely when i opened my parcel there was no Pent inside..... I found two nos Health Magazine with a Diwali Gift A perfume given by Yebhi.com to mocking me.

For you convenience i am providing my Order Detail :

Name : Suraj Kumar Biswal
My Order No : YBH685848
My Phone no : [protected]


Sir, I request kindly look into the matter also i request to you kindly stop this kind of site to make full others.

Thanking you,

Suraj Kumar Biswal

I logged into this site once, and subscribed to its daily mobile subscription. After some 10 days or so, I wanted to unsubscribe myself form these SMSs. So i logged into the site and searched for the option. When i found it and entered my phone number to unsubscribe, the site said, no such number is associated with the site. So, I thought okay, I might have got lucky and somehow i got unsubscribed.
But the SMS continued.
Even after having registered for national DND, I continue to get their messages.


please help!