Yebhi.com Complaints & Reviews

my name is fawaz
i have ordered a pair of puma sandals in yebhi.com 2 days ago.they said that they will dispach it within 48 hours.the time period for dispaching is over and still my product is not dispached. my order no is YBH566229. when i contacted their customer care office they are not properly answering my questions. please help me in this issue so that i can get my product dispached.....

I want to unsubscribe my number [protected] & [protected] from SMS alerts from WWW.YEBHI.COM


Thanks

dear sir,
there is a web site yebhi.com which provides online shopping. i ,shekhar kumar ([protected]) enrolled with yebhi . i placed order of a lee cooper shoes by having order no. YBH542647
Order Value: INR 1485.08
Date: 8/22/2011 9:54:38 AM
Payment Mode : Net Banking (thru CC Avenue)
Payment Status : Payment Successful
. the above mentioned ordered cancelled after four days of remittance of 100% advance money and while asking the cause the customer care people have different reason . some one will tell sir product was damaged , some one will tell it became out of stock, some one will tell bla bla bla. when will ask to speak to higher authority they will put us on hold and never any one of top management will talk or make call.
the worst thing is not that , again i placed same product order YBH550034
Order Value: INR 1485.08
Date: 8/27/2011 9:17:56 AM
Payment Mode : Net Banking (thru CC Avenue)
Payment Status : Payment Successful
and amazing is again they cancelled on 29/08/2011
when i ask again same non sense replied as in afternoon customer care said its in stock and will deliver to u ,in night when i check its out of stock.
sir,being an indian citizen , i would like to know if such type of problem we customer face after payment of 100% advance money and these online shop people will continue with cancellation of order where will go for complain? because their executives will not talk . they will play with our money too.
they will show product on site , will take booking and money ,will generate interest on that, will cancel product after 4-5 days. sometime refund or sometime will ask for purchasing of another product.
sir, i have strong request to please send notice to these online shop website to stop playing with indian customers and stop all those nonsense activity. if they want money ask for donation where we will donate for their use.

I ordered a shoes with order no: ybh505240 from yebhi.Com on 29/08/2011. It has been a month my order has not been delivered to me. In the meantime I have called several times and also sent e-mails to the customer service of yebhi.Com but they couldn't give me a satisfactory solutions.Initially they didn't even registered my complain saying that your order have been delivered, after my final call to them on september 19/2011 they updated me that my product is lost by the courier company(I.E., Bluedart). Then they confirmed me that they will create a voucher of the same amount so that I can order the same. I accepted that and told them to do it asap. But it has been more than a week now and I still have not received any voucher of that amount. They are playing games with me. Now they are not even picking my phones,the phone used to get disconnected after 4-5 minutes.It has already caused me a lot of problem and a lot of money has already been wasted. Please do help me out with this issue.

Hi,

I have got tired of yebhi.com sending me Spam SMS of products. I have not registered for them to send me spams. I atleast get 5 sms spams from yebhi everyday. It irritates me and is highly disturbing, as we might think its urgent, only to find its from yebhi.com.

I would like to file a complaint against yebhi.com unwanted Spam SMSs.

Regards

I booked for a sandals from Yebhi for Rs. 1299/-. After i booked it and checked the next day i saw the same sandal for Rs. 850/-. I called the customer care number and they said the offer is like that and you bought it when it was high. I asked them that it is not fair as the value of a product can differ a maximum of 5-10% within one day and cannot be more than that and i had to argue with them to cancel the product and arrange for a reverse pickup. They said they will arrange for a reverse pickup within 4-5 days. I called them after 7 days and they said they will arrange for a pickup. It has been more than 20 days i received the product and i am still waiting for a reverse pickup. They forcefully want to delay and make the customer use the product.

Buyer beware you buy anything from Yebhi. You could be spending 200% worth the value of the product.

Please find below email correspondence:



"Quote
Mr. Sarfaraj,

It has been a very sad and disgusting expierience that I have had with Yebhi.com. You people did not have the courtesy to call me and inform me about the quality check and the defect that you guys found out at the last minute. You mean to tell me that when the product was made available online it was not checked for quality. Even on saturday the website was showing as size 9 shoes available, only after bringing it your CS member notice was the status changed from website.

Secondly when I call up you inform me about the quality issues, when the same should have been done from your side. Not once but I have called your CS team 3 times and after the 3rd call this is the reply that i am getting from your end. This is utter disregard for the customers time and money. It appears that you are taking the customer for granted. You are utilising my money, by sending only slippers whereas the order was for Shoes and slippers. You had promised delivery of goods within 48 hrs, i am yet to recieve the goods even after 7 days have passed.

You people at Yebhi have cheated me and now want to give me a gift voucher instead of sending my shoes for which the payment has already being made. It is my last request to you to please send me the shoes that i have ordered for and payment for which has been already made to you through internet.

It is high time that my order is sent to me. I do not care if you beg, borrow or steal but i want my product. I am not interested in your Gift voucher or your refund as i just want the product for which i have made the payment in advance. I hope the same is loud and clear. If there is still no change in your attitude then it will leave me with no option then to go to the Consumer court for getting what is mine and mind you i want the SHOES and not the REFUND.

WAITING FOR WHAT IS RIGHTFULLY MINE.

Regards,

Vikrant Jamboti
[protected]


From: Refunds Yebhi <[protected]@yebhi.com>
To: [protected]@yahoo.com
Sent: Saturday, August 13, 2011 11:42 AM
Subject: YBH521663 Voucher

Dear Customer,

Thank you for choosing Yebhi.com. We appreciate the opportunity to assist you.

We are sorry to inform you that one product was rejected on grounds of sub-standard quality during the quality check. We would not be able to ship this item ,,30305503 / PUMA ,, to you. We are issuing Gift Voucher for this item and you can this Gift Voucher for your next purchase with us. Please find the Gift Voucher details:

View Vouchers

Order No.

Voucher Number

Voucher Value

Valid Till Date



YBH521663

GV[protected]

2999.40

11/13/2011



1


This voucher is generated on web price and it cannot be used along with any promotion code

If you wish to process refund for this item, please feel free to contact and we can go ahead and issue refund for the amount you have paid for this item.

For any further questions, please feel free to contact us via Phone[protected], Live chat or E-mail. We will be glad to help you.
--
Regards

Sarfaraj

Refunds Team

8, Balaji Estate Kalkaji New Delhi-110019

Phone[protected]

hey yebhi.com can u stop sending nonsence message to my mobile. what the hell message to me. send yourself and enjoy, i hate your stupid message. my mobile no [protected]

I had purchased a product from Yebhi.com and was quite satisfied by it. But ever since that I'm getting messages from the site regarding new products and deals. I've called them twice to unsubscribe and once filed by unsubscription online ( which said my number wasn't even registered ?? then how come I'm getting these messages). But so far, nothing has changed, I'm still getting those pesky messages multiple times everyday, almost makes me wanna tell other people never to buy anything or ever provide your details to yebhi.com.
Please, for anyone who's listening and can help, kindly remove my no, [protected]( airtel) from the messaging list.

Dear Support team (Yebhi.com),

Please refer my order nos (Order No. YBH 486632,YBH518484,YBH499100)
which are all wrong deliveries due to your inefficient team. My repeated attempts to get the right item from yebhi.com has failed since the time of booking the order first time on 18.07.11. Everytime,you keep sending wrong item. Now, I am waiting for the reverse pick up since 06.08.11.Neither refund nor correct delivery is happening to me.

Your online shopping site can book order even if the item is not available in the warehouse. The unavailable items are not marked on your website and many customers may book the items not available with you and make a payment. It is an ill system of inventory control wherein your team sends different item in place of the ordered article while keeping the cost of the item same as paid by the customer. The total cycle of delivery of article is not 48 hours from the time of booking of orders as displayed on your website. It takes more than 04 days in any case. This is a cheating to the customers who visit your website. Your items on the website do not bear any code and hence it can be safely assumed that the chance of wrong delivery is very high with shopping at your website. Even there is no prompt updation of the reverse pick up. Your team does not come to know before three-four days. Now a days even reverse pick up is not happening which is a further harassment to the customers who are waiting for the refunds.

This may be treated as final notice from my side and I am approaching the forums available to the harassed customers to make my problem public so that in future no customer falls in the trap of yebhi.com.

Regards

I bought a pair of slippers online on 5th July, 2011. The product was to be delievered within 7 days, as the site promises. However, till 14th July, no delivery was made. Following which I sent many mails asking for support but no reply. I called up the courier service provider Aramex. They told me to collect it from the regional office which was 20 kilometers away from my place. I collected it today after 2 weeks.

In spite of 4 calls, 3 emails and countless online chats and repeated complaints, no support was provided and I had to collect it individually from the regional office of Aramex.

It is dissapointing to see how Yebhi.com gives FALSE PROMISES and PATHETIC CUSTOMER SUPPORT.

If yebhi.com knows that my place is out of the service area of the courier provider, why dont they select another courier provider. BAD EXPERIENCE.

I Would Like To Bring To The Notice Of www.yebhi.com That I Hardly Read Their SMS Alerts. There SMS Alerts Have Started To Irritate Me. I Logged On To their Site To Disable SMS Notifications But There Was No Such Option Available. So I Use This Medium to Bring To Notice The Discomfort Faced By Me Dude To www.yebhi.com.

Please Unsubscribe Me From the SMS Alerts. My Mobile Number Is [protected].
I Believe That My Problem Will Be Resolved At The Earliest.

Thank You.

Adi

i want to unsubscribe my number [protected] from SMS alerts from WWW.YEBHI.COM.. thank you.

Dear Sir,
please help me to solve my problem. my Order No.
YBH413499 is showing payment failure. my friend MOHD SABAR Account
Number :[protected] ordered
for me from his STATE BANK OF INDIA net banking account. but payment
from his account
had been transferred to your site account. please help me.

Thank You,
AADIL RAFIQ

I ordered 3 products order no YBH398690 dtd 22/5 on yebhi.com payment made on 23/5 2 products I recd in 7-8 days but third product they have not dispatched till today when I contacted customer service they told we have directed the concerned dept to do the needful but after 24 hours what they have done is change info on my a/c as "to be moved from warehouse" which earlier was "will ship in 48 hours" only reply I get is give us time why ? because they already have recd the money for product so why bother let customer cry they randomly cancel orders without asking or even informing the customer so be careful with this site many products are also in poor condition

I have Purchage a Bag from yebhi.com but i found that defected when i contact to customer care [protected] the executive commeted me to to gaive my money on the time on reverse pick up but when the courier's persion come to my address he denied to give my money when i talk to customer care the also denied me to give money they are saying to give me copun or saying they will not pay money on reverse pikup i have to wait for money they have given me a defected item and they are not giving money
curtomer care id
[protected]@yebhi.com
[protected]@yebhi.com
[protected]@bigshoebazaar.com
[protected]@bigshoebazaar.com
my email id =sanjiv.[protected]@gmail.com

Hello, My first online shopping experience was really bad..:(

I lyk a stuff on yebhi.... they claimed that d stuff which I selected is instock... I completed all the required amount processing steps and after successful payment they said that that product was out of stock now. My product no. is YBH312749. When I tell them to refund my money back they said that u'll get amount within 7 days... but today is 12th day and now d customer care showing really poor response they don't give me any satisfied answer, they just told me to keep patience...

i ordered a sandal from www.yebhi.com worth Rs-995 under order no: YBH302205, on 2nd march 2010, through my amex. credit card having the Airway bill number:[protected], Shipping provider:Blue Dart... the site showed that the item will be delivered within 2days from the date of ordering the item . however i have not recieved the item at all, till today..... kindly, direct them and make them to refund me the said amount without any delay.. as they have really disappointed me.

Yebhi.com is running a world cup promotion on Facebook. The terms and condition of the contest is as follows.

"Win with India

1) India Hits a 4, we will post promo code in comments. First 5 people get code of Rs 444 valid on purchase of Rs 644 or above.
2) India Hits a 6, we will post promo code in comments. First 5 people get code of Rs 666 valid on purchase of Rs 866 or above. Vouchers will expire midnight on the day of the match
3) India takes a wicket, we will post promo code in comments. First 5 people get code of Rs 1000 valid on purchase of Rs 1200 or above Vouchers will expire midnight on the day of the match
4) For a 50 that indian player scores, we will post promo code in comments. First 5 people get code of Rs 2500 off on Giordano bag Vouchers will expire midnight on the day of the match
5) For a 100 that indian player scores, we will post promo code in comments. First 5 people get code of Rs 2500 off on BEnetton watch. Vouchers will expire midnight on the day of the match
6) If india wins, we will post promo code in comments. First 5 people get code of Rs 4500 on girodano watch. Vouchers will expire midnight on the day of the match


Each Voucher will be valid for 5 uses only. First 5 customer to place a order with voucher will get the benefit. After 5 orders, the voucher will become invalid.

Rules can be modified in future matches"

During match between India and Ireland, I won a wicket coupon and as per the same Rs. 1000 discount was won but in the cart after the payment it was observed that only Rs. 400 discount was given. Now when I called the customer care, It was explained that by mistake the coupon code was forwarded but I fail to understand, even if they say it was forwarded by mistake why don't they rectify their mistake and allow discount as per their rule instead the customer care executive said if I dont want a discount of Rs 400 I can cancel the order.

This is nothing but seer cheating.

Friends BEWARE OF SUCH FRAUD SITE. Friends BEWARE OF SUCH FRAUD SITE. Friends BEWARE OF SUCH FRAUD SITE.

Hi,
i would like to complain about the Bigshoebazaar.com or Yebhi.com and online shop[ping company.

I was cheated by the Yebhi.com or Bigshoebazaar.com company. they are operating with the companyh name "Shop online trading p. ltd." based at New Delhi.

I purchase a pair of Lee Cooper Shoe, Product # LC1094A Adult 10 (Euro 44), through order number - BSB 153181. these shoes are of very bad quality. I used them for only 3-4 times and the Sole of one the shoe has come out. the condition of the shoes is still very good and like the new ones but the sole has come out. i asked the company to replace the product but they are refusing saying that it is over 1 month. now. It is clear that they have cheated me by selling the bad, low grade and rejected product by repairing it.

i am attaching herewith the pictures of the shoe, so that you examine them for the deffects.

Bigshoe bazaar or Yebhi.com is cheating their customer by selling such low grade, defective products. They just do some repair to the deffective products and sell to their customers. Such repairs stays for some weeks and then it comes out after 2 or 3 months and then they refuse to replace the products. They are simply cheating their customers.

Big shoe bazaar or Yebhi.com should be banned immediatly as they are just cheating their customers.

i would request to forward my complaint to the concerned authorities and pennalize the bigshoebazaar / yebhi.com for their wrong practices.

i would also request you publicize their bad and worng practices so that they can not cheat anymore customer.

i would request you to take strict action against such companies.

i highly trust your portal and expect strict action against such companies.

Thanks & regards,
Paritosh pandey
# [protected]