Yepme.com Complaints & Reviews

I ordered a red maron check shirt in an offer Rs-379, i cried for the delivery and after regular follow ups got apologies & sympathy, somehow they manage to deliver the product , but the quality to too bad, they claim to be a brand the same shirt was worth 1499 without the offer, goodluck to me that when i was about to order the offer came and i same 1120(Rs.1499- Rs 379) the quality is equal to the footpath product

Hi i have cancelled the order two days back. But still my money is not refunded.
I have mailed them but no response from them.
Please refund the money.

Also i have not received my new order . order no : 2804336



My order no is 2779522
my mobile no is[protected]

I placed an order (Order Id : 2674008) in Yepme.com for 2 pair of black shoes on[protected]. They sent me confirmation mail that they would deliver the products on 21st July, 2013. But till date i did not receive, when i contact on phone (3 times) they said that they would send the product by tomorrow every time. They sent this through Indiaontime.com courier. this courier contact no (91-[protected]) is not reachable every time (docket no [protected]).

I am attaching my order confirmation copy.

Please look in to this issue.

Regards,
Vijay Kumar
[protected]

Dear Sir,

Mobile: [protected]

Reference Numbers:Attached below

I ordered on Monday[protected] for Yepme Pack of Two Socks & Casual Shoes Combo offer (Item Code: 16401) for Rs. 599, and made (Net Banking) payment for Rs. 479 (Rs.120 Special Discount as per the advertisement), Processing of order and payment completed successfully, due to technical problem in your site after the online payment it only showing( In my account -my orders page ) I ordered for COD for Rs. 599 and the order number’s (2728049 and[protected] later I cancelled the wrong payment orders. I checked and confirmed by the bank the amount is debited from my account. please Refund my cash or Send me the same Pack of Two Socks & Casual Shoes (Item Code: 16401).



I called so many times to customer care but they didn't take any resolutions yet , also i mailed to customer care Id regarding this issue but no one is responding

Reference No:- IGK3416529
Payment Gateway reference Number:[protected]
Transaction Date: -22-Jul-2013
Amount-INR 479.00
Status -Success
Reason- Processed

I KASIM MOHD, have ordered Shoes (Blue Canvas) Order Id : 2057182, Order date April 25, Registerd Mobile: [protected], from Yepme.com. But at first they delivered the wrong shoes. I raised a complaint for replacement of shoes and to change the delivery address(from Hyderabad to Bangalore) as i shifted from that place, at that time they accepted that. But they have not delivered the same, So I called them to enquire then they said address change is not possible. So I told them to deliver it in Hyderabad but they told that after 30 days of order they cant raise a complaint from their side. They ask me to raise complaint through e-mail.That's why I sent a mail. But still no response.
Again i called them regarding status,they told that, that Particular shoe is not there for any more now and ask for selecting the new shoe.
I have selected the new shoe and thy promised to deliver it in 7-8 days but still didn't deliver it. I kindly request you to have a serious action on it and deliver the shoe as soon as possible.

the company says that 30 days free return guarntee to give the customers please give my money
i have recieved the products on[protected]...


please send status of my complaint...
i recieve seven items ,quality issue,size issue,defective issue..

please revert/give response to customer
Please check attach files for scan copy of cancel cheque of my account.
copy of bill/courier box bill of order no. 2499825
check attach files for size issue and product quality is poor and defect also,,
1.shirt-size is very big for me..and line button defect product quality poor,ball pen marks on shirt..
2.shirt-size is very big to me..line stich problam,product quality poor
3.trouser-size is very loose for me and gum spots on trouser,trouser in silk pattern.,product quality poor
4.jeans-size is very loose and , zip is defective,product quality poor
5.jeans-same size issue and yellow and red spot on jeans on manufacturer time.,.product quality poor
6.watch mens- cut on this belt, quality is very poor
7.watch womens-quality is poor and defect on leather belt
I have recieved product but products quality is very poor. .please refund my amount by neft.
products all quality is third class...

please refund my amount of rs. 4664
four thousand six hundred and sixty four rupees only...in my account via neft...
complaint no. -179924
1) Order id: 2499825
2) reason of refund- product quality is very poor./size problam/defective items...please send complaint status...
3) Account holder Name: PRAVEEN KHANDELWAL
4) Account number:[protected]
5) Bank Name:ICICI NetBanking
6) Branch Name:18 JHALAWAR ROAD KOTA
7) IFSC CODE: ICIC0000184

files send of 1159 to 1178 please check all pics...and give revert and give refund

please dont break customers faith...

from

praveen khandelwal

h.no.-262 basant vihar kota rajasthan

ph-[protected]
[protected]@gmail.com

Hi.
I had placed an order, with Order id 2311107. And after received I had registered a complaint and ask for my money refund. But its more than 1 month my issue is not solved now. I have called many time to customer support executive, but there response always the same that it will refund in 2days. I am fed up with the worst service of yepme.
Kindly solve my issue as soon as possible.

I fear that this yepme.com is all a fake and froud company.I had put an order of 2 Polo t shirts on 4th june 2013.My order number was 2375918 through GAT lkwe it was dispatched in Docket number *[protected]* on 6th June.Good heavens I havent received them yet and it has been around a month.All its costumer care no are fake i hope as they never pick Up the all each and every time they say that their Customer care operators are busy It is all a crap.Please deliver MY complain or other wise I m gonnna put forward a case for the withdrawl of this website.

I ordered a pair of shoe from their site. The product I received was not the same as ordered through their website.. I dropped a mail to informing them about the wrong delivery, but they seem to have overlooked it. So, i called up their customer care. But, no one picked it up at first. I flooded them with calls and after a couple o[censored]nsuccessful attempts, i managed to talk to someone. He assured me that my goods will be replaced once they receive it from my end. I did likewise and spent rs 150 as courier charges, hoping they would reimburse me for a mistake happened from their end. But, Iam waiting till date for the exchange and moreover bewildered to the fact that they stopped responding to my mails and the customer care doesnt bother to take any concrete actions,every time they send this information sincerely,but we didn't get proper response from them......http://www.yepme.com/ReturnExchangePolicy.aspx

Hello Sir,
It has been since 20 April that i made online payment on yepme.com for two shoes worth Rs 978.
Despite making regular attempts by mails,website and calls to deliver the product soon they took 1 and half months to cancel the products without informing me and it has been 1 month after doing cancelllation that I have not been refunded.
I have made more than Rs 2000 calls for the shoes worth Rs 978 on just fake promises made by the companies.
They just lie and dont revert to my mails.
I really wana take very strong action against them and teach them a lesson so that they dont play with Indian Consumers again.
Just one message I wish to convey them Play wid our money not patience.

Following are the details:

Dear Sachin Pratap,

Thank you for your order from www.yepme.com.
Order Id : 2008458 Expected shipping date : April 23, 2013
Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 978
Your order details :
Product Quantity Size
Yepme Beige Shoes 1 Shoe Size-6
Yepme Olive Casual Shoes 1 Shoe Size-7



If you have a question about your order status, you can contact us
at : customer.[protected]@yepme.com or Call at [protected] or [protected]

Best Regards,
Yepme Customer Relations

i have paid you throw credit card June 9th 2013 Sunday and You guys confirm order 11th June 2013 though i haven't escalate issue till now i didn't get my order as yepme website is promise that you ll get order in 4 to 6 business days after that i have called in customer care on 15th of June and still no progress
now i m loosing my patience ......

I ordered jeans paint of size 36 on 1st May and YepMe online site and they send jeans of size 28. Since then I had complained nearly 20 times to their customer care number but every time they give false commitment. At last I mailed them for refund and they confirmed me for the same and the same story, I am waiting for cheuque or their mail but in vain. I had atleast spend more than 500 RS on just calling customer care number given on their website. Today is 19th June and still waiting. Their after sale service & customer care is worst among all other online sites. I have all proofs of mail complaint numbers but don’t know what to do.

I have ordered "Yepme Chiku Casual Shoe size no 7" on 13.03.2013 vide order no. 1701357. I have paid Rs. 879/- from my Bank account which has already been credited from my bank account on 16.03.2013. But till date the order has not been received nor money has been refunded.
When I trace the order, its mentioned that 'the order was cancelled as per requested by the customer'. I expected to refund automatically if the order is cancelled.
I sent complaint many times to send my order or refund the money, but no answer at all. If it is going to be like this, it will be very difficult to order any item from yepme. Please help me for this case.
From
[protected]@ymail.com

Hi sir/mam

This is Geethalakshmi from Chennai, sir/mam i done an online shop from yepme.com. I ordered for two pair of sandals as they had a offer for 499/- RS. I paid online as there was an caption saying pay online and get 20 rs savings on ur amount for delivery. Totally i paid Rs 557/-. I waited for nearly 3 weeks. whenever i checked my order status , it was waiting for Dispatch. Hence i called customer care. They said to wait for 24hrs and ur order will get dispatched. But still one week time there is no response from them. Again i called customer care and waited in line for more than 45 min. And finally a person in customer care said like there is no stock avaiable on your size ordered. But in Website it was displaying as Delivered to Quanitinum Logistics and pending for dispatch. They are me to wait till the stock is available. I dont want to continue this dialogues as knowing that this cheating. Hence i requested them to cancel my request. Again they hold my line for 30 min. I asked them to call me back after canceling my request but they said like its againt their policy. And finally they asked me to send a seperate mail to [protected]@yepme.com. What they have done this 1 hr 30 min i donot understand. I got fed up of this services. What that customer care person did all these time and why i need to send a mail for refunding. And i sent a main for refunding more than 10 times..but i haven't got any reply from them. Amount i need to get refund is Rs 557/-.


Order no :2215427

Please help me in getting my amount back from this.

Thank You
Geethalakshmi
[protected]@gmail.com

I ordered (order no.[protected] items (t-shirts, top & shoe) on 10th april 2013 at yepme. My valuable 4 hours spent to choose these 6 products. I have a voucher of yepme Rs. 499 on purchasing of Rs. 1499/-. Coupon was applied at same order. After completion the order i pay Rs. 1647/- for above 6 items. Payment verified & order was confirmed. After 5 days i call the customer care for know the status of my order. They tell me after 2 to 3 days we dispatch the products. But they didn't sent my products. After that i lodge a complaint in yepme for urgent delivery & mailed to yepme. But no positive response from yepme. I number of calls (more than fifty) at customer care & talk to seniors (Mr. Aman, Mr. Vikrant, Mr. Rahul & Mr. Satya Parkash). They cheat me & tell me (Warehouse Shifting, Technical Issues) to delay of delivery of my products. All seniors are different statement when i call. In the mean time (18th April to 14th may) i lodge many complaints through mail & calls at customer care. No positive response from yepme. They tell me sir plz give the time for 2 days we will send your order as soon as possible. But they didn't send the products.On 14th may 2013 Mr. Aman talk to me & send the mail and write (We are trying to dispach your order by tomorrow). but no tomorrow yet come. they totally harass me for 40 days (15th april to 25th may). At last they cancelled my order without my permission & refund my amount. Reason of cancellation shown on yepme site (Out of Stock). When i order then all items are in stock. This is toally fraud. Yepme team play the game with me for 40 days.now they don't pick my phone. they mentally harass me & cheat me for 40 days.
plz help me & compensate my precious 40 days & 4 hours.

Dear YEPME.COM,
Yesterday i put a mail to you regarding my shoes but there is no reply from your side . just now i called up on your customer care no. yore customer care exe. said that their system is not working what are you doing guys.why don't you tell me that i will get my shoes or not. (OTHERWISE PLZ REFUND MY AMOUNT AS SOON AS POSSIBLE).i am just waiting for your quick reply plz do it fast otherwise i will complaint in consumer court.

regards,
arun choudhary

Hi, All my humble request to every one who read this never buy products from YEPME they are big time cheaters, You may get the product but i[censored] return for exchange You will loose your money and the product both. I returned the shoes which i ordered on the month of 30/03/2013 Order no:1834768, and returned the same on 03/04/2013 as the size was small, till date (23/05/2013) i have not recieved the product nor the money every time i call the customer support people of yepme they shout very badly on me. I have spent more than 300 for calling them its of no use i left all hopes of getting my money back. So its a suggestion plz stop buying products @ YEP ME its a big cheating Online business. Hope atleast Consumer Complaints Helps me........:-(

I had ordered a Rs.499/- shoes from www.yepme.com and they sent me a horrible quality shoes to me. The size was also small. I called them up to have the shoe picked up from my residence and REFUND my amount. It has been almost 25 days i have not received my refund. I would have sent them 10 emails (I have all the proof) as well as called them numerous number of times. They promise to refund in 2 days but I really do not know when will their 2 days come.

NO ONE SHOULD PURCHASE A SINGLE THING FROM WWW.YEPME.COM AS THEY ARE FRAUDS. YOU WILL GET SCAMMED.

I being from the media have submitted a report to the tele media to make the people aware as well. Very soon it would be in the news for the scams that they are upto.

Hi All,

I am ordered Red Casual Shoes on 28/Apr/2013 and payment also done order no: 2077821. I received message from YEPME delivered on 01-May-2013. But still I am not received my order. I sent mail to yepme customer.[protected]@yepme.com and registered complaint I am not received any further response.

Can some one help in delivery fast to my address. If not possible please refund my amount.

Thanks,
Gajendra

I Have ordered for a Square sun Glass and I received Aviator sun glass. Called and informed them, so they sent there courier to return the product. Returned the product with Pickup Receipt no [protected]. They have raised new order no 2048307 for delivery which is is pending status for many days. When called customer care they told it will be delivered, but nothing happened. I have been writing for customer care for more than 5 times and not even a single reply and didn't get call from YEPME for why its been delayed.