Yepme.com Complaints & Reviews

My order number is 34059940 the expected delivery date was 25th march but till now i didn't got my stuff its been a long time i need information about my order or i need my money back. I didn't got any messages or emails regarding my order from yepme i need an immediate response from yepme. Its been 1 month since i have placed my order seriously it is so disgusting..!!

Since the ordered shoe is not yet delivered please do the needful to refund of rs. 678 transferred on april 9, 2018 for an order placed to buy a pair of shoe through icici bank by mr. N. Sivakumar, 32, sarojini street, chinnachokkikulam, madurai - 625 002, tamil nadu. Mobile no. [protected] / [protected]; email: [protected]@gmail.com; bank: icici bank

Sent an email on 19 april 2018 at 11:09 am to [protected]@yepme.com, [protected]@gmail.com but there is no response.

And sent a reminder email today to [protected]@yepme.com also.

Order no 34067499 dated 14/04/2018. The order has been fully paid online through paytm wallet. The order has not been despatched yet.
Tried to contact customer care in their contact no : [protected], but calls were not attended by customer care. Sent email to them in email id : [protected]@yepme.com. But mails were not delivered as thier inbox was full.
Till date yepme.com has not sent any message or email for delay in despatch and delivery.

Ordered for 2 pairs of casual men's shoes, rs. 299/- each with discount 20% online, 10/4/18 at 16:10, paid online my debi card of dena bank amount rs. 678/-.

Amount is debited to my account, the problem, not received order number or any intimation

Grace dutta
Mobile: [protected]
My address:
901/a1, life park.
Mohammedwadi road,
Opp. Corinthian club, undri,
Pune - 411028
Maharashtra.

I order something from Yepme in April 2017 And i didn't like the quality so i returned the product as it suggested to get the refund. but its been a year, but i still didn't get my refund, and whenever i send them email. Their response is always same. So please help me to get my money back. Because its like they don't want to give my money back. So please help me.
Order number:[protected]
Order Date : - April 2017
Order Amount : - Rs. 598

I ordered one pair of shoes on april 7th 2018. Order expected date 14th april 2018. On 14th april it shows that order ready to dispatch but after 14th automatically order cancelled. But already i payed my payment. My order history also deleted in my yepme login. I think it's was a fake fraud online shopping site. Pls take action on this and help to refund my amount. Thank u.

I have ordered a shoe from this site on 2nd march. I paid rs. 339 including delivery charges. I have not yet received order confirmation message not even an order id. Amount has been deducted from my account. Tried for customer care number held call around 45 minutes. But call could not be connected...

I hate this site very much and now decided to book a complaint in cosumer rights center...

I ordered a pair of shoes at yepme online shopping on 16th mar 2018 and paid through netbanking since there was some discount for online payment. The payment was successful but no order confirmation mail came from yepme. I tried reaching their customer care many times but they just dont attend the calls. I requested for order cancellation and refund through email for which i immediately got a response stating that the order (Id[protected] is cancelled and refund will be done in 14 to 21 days. But till date no refund was processed. No one attends my calls are replies my email. I think yepme has started this fraud business of swindling money from customers in the name of discounted online prepaid orders as i see lot of complaints on the same issue.

Hi yepme customer team,
I have ordered 3 set of shoes in total cost of rs.937 and paid the amount in online on march 28th but the product has not yet received and showing as order rejected. So kindly send products or refund the money of rs.937 as soon possible and share the status.

Order no : 34063019

Note : attached snap shot of ordered product.

Regards,
Yokesh b

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Clothing, shoes & accessories yepme.com cancelled my order after receiving payment.
[resolved] yepme.com — cancelled my order after receiving payment.

6 reviews
Kinkar roy
Submit a complaint
Dear sir,
I bought a t-shirt from yepme.com on[protected]. My order id is 16631443.
Rs 495 was deducted from my sbi account. Transaction id is "pos prch-pos[protected] yepme.com". They did not ship the shirt. When i called yepme customer service, they said that i bought from a third party seller, and they cannot do anything. They gave me a phone no and said i should contact him. I called the and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When i logged in to yepme today to check the status of the order i saw that they cancelled the order without informing me. Now i do not see the order id under "my order" tab anymore.
I need my money back. I don't want the product anymore. Kindly check and register a case against yepme.com
Thanks
Kinkar roy


Complaint marked as resolved
Mar 29, 2016
They have refunded the money today.
Thakssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss...⇄
Complaint status
[jan 29, 2016]
Yepme.com customer support has been notified about the posted complaint.
Complaint comments 5 comments updated: apr 8, 2018
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Vineesh ks
Apr 8, 2018

Dear sir,
I bought a shoe from yepme.com on[protected]. My order id is 34063896
Rs 280 was deducted from my hdfc account. Transaction id is "[protected] [protected]/payuyepme.com". They have not shipped the shoes. When i called yepme customer service, they said that i bought from a third party seller, and they cannot do anything. They gave me a phone no and said i should contact him. I called them and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When i logged in to yepme today to check the status of the order i saw that they cancelled the order without informing me. Now i do not i see the order id under "my order" tab anymore.
I need my money back. I don't want the product anymore. Kindly check and register a case against yepme.com
Thanks
Vineesh ks

Dear, my order id 34056031 worth Rs 977/- on dated 8-mar-2018 was cancelled within one hour after ordering and I asked customer care for refund they replied me that refund was given to your bank after 21 days. No refund is credited to my bank account after passing more than 21 days. So, I call them again and they said to me that there is internal server problem and refund is provided in 15 days and also they offered me yepme voucher in lie of refund. But I refused their offer and ask for full refund. But still no refund is credited.

Actually I refuse their offer on voucher code in lie of refund because I already placed another order on the same day (8-mar-2018) having order id 34056073 worth Rs 937/- but still It is not dispatched yet. I call customer care regarding this they told me that It will be dispatched on priority basis in next 2-days. But number of their 2-days passed still product is not dispatched yet. Following are the complains number that I again and again placed after customer care not resolving the issue but no use.
Complain No.3062449, 3063109, 3064418

I don't know whether they are refunding and dispatching product but God saves me because I was going to purchase worth of Rs 20000/- more clothes for my relatives and family for attending one of my relative marriage event.

This is my 3rd complaint against Yepme.com but still they are not in solving my refund issue.

Its been 2 months from waiting to get my money back. I am waiting for more than 40 min in there customer support care call but not been answered.

Please consumer needs some law to fire back against this kind of nonsense company.

Please govt of India should take action against Yepme.com and permanently ban in India.

I am sending my details in screenshot format. Please consumer care make it as important and take action against yepme.com

I have ordered a shoe from this site on 2nd march. I paid rs. 339 including delivery charges. I have not yet received order confirmation message not even an order id. Amount has been deducted from my account. Tried for customer care number held call around 45 minutes. But call could not be connected...

I hate this site very much and now decided to book a complaint in consumer rights center...

Order[protected]

The order was placed on 3rd april 2018 and it was supposed to be delivered on or before 10th of april, it has not been despatched yet.
The status is always "ready to despatch".
I tried tracking but it shows no information regarding this..
Tried contacting customer care service, but they never pick up the call..
Seems like am not getting my stuff and there is no hope of refund as well..

On 4/4/2018 I ordered two tops from your website and I paid Rs.577 via Debit card.

The reference number of my order is 34064976 and my complaint number is 3064820.

I was expecting to take a delivery on 10/4/2018 but at present I haven't received any of it.
Failure to deliver within a reasonable time and outside of the agreed deadline is considered to be a breach of contract.

Im now making a request the item be delivered in next few days of receipt if this letter.As your customer service is also not responding.
Should you fail to do so, I will be requesting a full refund.

Please govt of India should ban yepme.com in India because it is cheating customers with providing poor quality products and worst customer support and delayed refund.

I had ordered yepme watch and after receiving it with a used condition I returned it on Feb 22 2018 and thry told they ll refund with in 15 days. But still I have not yet received my refund and I am not able to contact there customer service with over 45min waiting in call.. worst experience ever .
I am providing a screenshot showing everything

Sir,
My order id is 34063368.
I have ordered a shoe for which i had already paid online.
But, yet i have not received it.
It is about 15 days of placing order.
Neither i have received a single sms or mail regarding order.
Customer care no is not responding me.
While tracking it online it is showing that it has not been dispatched yet, and courier name is speed post.

Kindly resolve my issue... As it is very necessary for me to receive the product soon..

I have ordered a product for the first time on 2nd march 2018 and paid by online but till the date my product has been verified only. I am checking my order update on the application randomly but it is not changed till the date. Calling customer care but they are replying me by saying sorry for delay... But not doing much more than that. Its being more than one month for i have ordered.

Dear sir,

I an really fedup of your people not picking the call. Di you think that we are jobless. Atleast 5 minutes ok. It took twenty minutes, but in vain.

I have made purchase for two shoes via online. Not noted down the ref no.

This time, i made purchase as a guest.

I did not get any information via mail or through sms.

The value is 680.

Kindly dispatch ir refund

Regards

Sivakumar
[protected]

I have placed the ordered a week back and paid while placing the order. The order id is 34063551. But there is no tracking update. But i have already paid for the item. Please refund me the amount paid. I dont think that this item will arrive. This is really very frustrating. I have also tried calling yepme customer service through call. But the call is not getting connected. I have been calling daily and i ll be put on hold but no agent will be connected to resolve the query.